Telecom analytics encompasses sophisticated Business Intelligence (BI) software tools that are designed to meet the complex requirements of telecom organizations. These requirements span across customer management, sales and marketing management, risk and compliance management, workforce management, and others. Telecom analytics solutions provide extended capabilities beyond the scope of traditional BI solutions and enable telecom operators to have a comprehensive view of their business processes, customers, and infrastructure health.
Top 10 Telecom Analytics Software Vendors
- ADOBE SYSTEMS
- BIRST
- CISCO SYSTEMS
- Guavus Reflex Platform
- IBM
- MICRO FOCUS
- OPENTEXT
- ORACLE
- PEGASYSTEMS
- SAP
Top Applications of Telecom Analytics Software
Telecom Analytics software is used in various applications and in different aspects as per the business requirements. Some of the applications offered by Telecom analytics software are:
- Customer Management
- Sales and Marketing Management
- Risk and Compliance Management
- Network Management
- Workforce Management
- Quality management
- BI and reporting
Top Benefits of Telecom Analytics Software
Telecom analytics includes sophisticated Business Intelligence (BI) software applications made to match the complex telecom organisation’s requirements. Those standards include company management, marketing and revenue strategy, risk and compliance strategy, personnel management, among others. Some of the benefits are:
- Making smarter investment decisions
- Visibility into the profitability of different departments
- Reducing fraud
- Improved risk management
- Increased sales
- Smoother network operation
- Enhanced customer experience and reduced churn rate
- Cutting off operations that drain the budget
- Making the operations more efficient
- Increased average revenue per user
Visionary leaders are the leading market players in terms of new developments such as product launches, innovative technologies, and the adoption of growth strategies. These players have a broad product offering that caters to most of the regions globally. Visionary leaders primarily focus on acquiring the leading market position through their strong financial capabilities and their well-established brand equity.
Dynamic Differentiators are established players with very strong business strategies. However, they have a weaker product portfolio compared to the visionary leaders. They generally focus only on a specific type of technology related to the product.
Innovators in the competitive leadership mapping are vendors that have demonstrated substantial product innovations as compared to their competitors. The companies have focused on product portfolios. However, they do not have very strong growth strategies for their overall business, when compared with the visionary leaders.
Emerging companies have niche product and service offerings. Their business strategies are not as strong as that of the established vendors. The emerging vendors include the new entrants in the market, emerging in terms of product portfolio and geographic reach, and require time to gain significant traction in the market.
Best Telecom Analytics Software
Guavas Inc telecom analytics software provides real-time big data analytics to take decisive actions. It offers an astounding improvement in digital transformation in various industries. For businesses that want to be in the list of enterprises that are entirely data-driven and are entirely operated through sensors and devices, Guavus Inc's big data analytics innovative solution is the best choice. The software gives all its customers the exclusive competence to be conclusive in the present data-driven environment.
Microstrategy incorporated telecom analytics software has the capability of turning available data into intelligence. This powerful platform helps businesses to offer credible insights and make every business moment a finding. The compelling expert services and software solution capacitate every user with actionable intelligence and help businesses across industries to uncover the entire possibility of their customers and the investments made by them. Microstrategy's telecom analytics software provides high-quality applications of business that are meant to meet the needs of both IT and the industry.
Panorama telecom analytics software is leading the world by offering data analytics to media and communication service businesses. The company has introduced modern self-service analytics with the help of artificial intelligence and Machine Learning technologies. The software helps in delivering amazing reports, dashboards, authoritative insights, and predictive insights. This telecom analytics software is a secure and customized web solution. Businesses who are looking for advanced analytics to gain their customer insights can take the service of this advanced analytics software.
Pegasystems is the world’s leading software brand, serving customers for more than 35 years. It uses AI-powered software to optimize each customer interaction with expertise. It gives increased customer satisfaction within an extremely affordable cost for performing the whole operation with big data analytics in the telecom industry. Pegasystems provides the best Telecom Analytics Software for intelligible, timely and lucid reports, which initiate several departments of telecoms with actionable insights.
ThoughtSpot is a technology firm that develops cutting-edge software for business-intelligence analytics. Its search engine can audit data or information from any social media site or data house. ThoughtSpot Telecom Analytics Software is an AI-based trustworthy software that integrates information from all data sources of the telecom industry with commendable engines like Relational Search Engine, SpotlQ AI Engine, and Embedded Data Analytics.
● Providing business solutions.
● Custom visualizations.
● Giving analytic solutions.
