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Voice biometrics is a user verification technology that identifies the unique voice patterns through the speaker’s real-time conversation or voiceprints that are captured through various physical and behavioral factors, such as tone, pronunciation, speed of speech, emphasis patterns, and accent of the speakers. Voice biometrics Softwares are being used in various application areas, such as access control and authentication, fraud detection and prevention, and forensic voice analysis and criminal investigation.

360Quadrants recognizes the below-listed companies as the best voice biometrics solution-

Top 10 Best Voice Biometrics Softwares 2020:

  1. NICE
  2. Nuance Communications Inc.
  3. LEXISNEXIS
  4. Uniphore Software Systems Private Limited
  5. Verint Systems Inc
  6. Pindrop Security
  7. Phonexia
  8. Aculab
  9. AimBrain
  10. Transunion

VISIONARY LEADERS

Visionary leaders in voice biometrics solutions markets are the leading market players in terms of new developments such as product launches, innovative technologies, and the adoption of growth strategies. These players have a broad product offering that caters to most of the regions globally. Visionary leaders primarily focus on acquiring the leading market position through their strong financial capabilities and their well-established brand equity.

INNOVATORS

Innovators in the competitive leadership mapping are vendors in the voice biometric solutions market that have demonstrated substantial product innovations as compared to their competitors. The companies have focused on product portfolios. However, they do not have very strong growth strategies for their overall business, when compared with the visionary leaders.

DYNAMIC DIFFERENTIATORS

Dynamic Differentiators have established players with very strong business strategies. However, they have a weaker product portfolio compared to the visionary leaders. They generally focus only on a specific type of technology related to voice biometric solutions

EMERGING COMPANIES

Emerging companies have niche product and service offerings. Their business strategies are not as strong as that of the established vendors. The emerging top voice biometrics solutions vendors include the new entrants in the market, emerging in terms of product portfolio and geographic reach, and require time to gain significant traction in the market.

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Voice Biometrics Solutions

Comparing 25 vendors in Voice Biometrics Solutions across 100 criteria.
  • 360 Score: 3.91

    NICE caters to a variety of industries, such as communications, banking, insurance, healthcare, business process outsourcing, government, utilities, travel, and entertainment. As of December 2018, the company had 5,504 employees worldwide.

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    • Enterprise
    • Central District, Israel
    • Founded: 1986
    • $1BN to $5BN
    • 1,001 to 5,000
  • 360 Score: 3.83

    Nuance Communications caters to multiple verticals, such as financial services, government, healthcare, legal, manufacturing, education, and logistics. It sells its solutions and technologies directly through its sales force, eCommerce website, and a global network of resellers, such as SIs, Independent Software Vendors (ISVs), VARs, distributors, hardware vendors, and telecommunications carriers. As of September 30, 2018, the company has more than 60 international operating locations and a strong sales market in more than 81 countries.

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    • Enterprise
    • Massachusetts, US
    • Founded: 1992
    • $1BN to $5BN
    • 10,001 to 15,000
  • 360 Score: 3.54
    • Enterprise
    • New York, USA
    • Founded: 1970
    • $1BN to $5BN
    • 10,001 to 15,000
  • 360 Score: 3.48

    Uniphore provides voice and data technologies to deliver transformational customer service across touchpoints. The company specializes in voice and data technologies for banking, insurance, retail, agriculture, healthcare, government, and education industries. It provides its solutions worldwide to more than 300 customers, comprising banks and telecom service providers. The company has direct as well as indirect sales network consisting of 2,000 resellers and developers. The companys speech technology has been recognized across the world, and it has received various awards for innovation and technical excellence.

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    • SME
    • Chennai, Tamilnadu, India
    • Founded: 2008
    • Below $10 MN
    • 51 to 100
  • 360 Score: 3.27

    Verint Systems offers a broad range of services, including strategic consulting, managed services, implementation services, and training and maintenance services. The customer engagement solutions provided by the company help optimize customer engagement, increase customer loyalty, and maximize revenue opportunities while generating operational efficiencies, reducing costs, and mitigating risks.

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    • Enterprise
    • New York, US
    • Founded: 1994
    • $1BN to $5BN
    • 5,001 to 10,000
  • 360 Score: 3.21
    • SME
  • 360 Score: 2.91

    Pindrop is an enterprise solution provider that specializes in Phoneprinting, deep voice biometrics, and Toneprinting technologies. Phoneprinting is the company's patented technology that analyzes phone calls to determine device type, geo-location, and carrier. With its call center anti-fraud solutions

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    • SME
  • 360 Score: 2.68
    • SME
  • 360 Score: 2.62
    • SME
  • 360 Score: 2.4

    Phonexia offers two platforms namely, Phonexia Speech platform for Commerce and Phonexia Speech Platform for Government, and also provides professional and educational services.

    • SME
  • 360 Score: 2.37
    • SME
  • 360 Score: 2.34
    • SME
    • Massachusetts, USA
    • Founded: 1986
    • $11MN to $50MN
    • 101 to 500
  • 360 Score: 2.25
    • SME
  • 360 Score: 2.13

    Aculab researches, develops, and manufactures software for telecom related applications. It offers development APIs for voice, data, fax, speech, and SMS on hardware, software, and cloud-based platforms. It also provides professional services, such as training and consultancy services, to help its customers in onsite installation, onsite fault finding, equipment evaluation, benchmarking and testing, and customer application testing.

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    • SME
  • 360 Score: 2.12
    • SME
    • 501 to 1,000
  • 360 Score: 2.09
    • SME
    • Vilnius, Lithuania
    • Founded: 1990
    • $11MN to $50MN
    • 101 to 500
  • 360 Score: 1.95
    • SME
    • 501 to 1,000
  • 360 Score: 1.91

    AimBrain provides a Biometric Identity-as-a-Service (BIDaaS) platform delivering cloud-based biometric authentication solutions. The solution incorporates multi-module identity authentication through voice, facial, and behavioral biometrics for online identity and access management.

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    • Startup
    • Natick, Massachusetts, United States of America
    • Founded: 2014
    • 51 to 100
  • 360 Score: 1.6
    • SME
    • New York City, United States
    • Founded: 1990
    • 101 to 500
  • 360 Score: 1.38
    • SME
  • 360 Score: 1.37
    • SME
  • 360 Score: 1.36
    • SME
    • 501 to 1,000
  • 360 Score: 1.14
    • SME
  • 360 Score: 1.05
    • SME
  • 360 Score: 0.82
    • Startup
    • Cracow, Poland
    • Founded: 2011
    • 1 to 50
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