WCM is a technology that enables users to streamline and collaborate web-based content on various websites and web tools. It helps users in creating and managing webpages and web content, along with controlling the web content used by millions of online users and websites for commercial and noncommercial purposes. It broadly focuses on enhancing the customer experience by offering personalized and localized interactive online experience.

COMPETITIVE LEADERSHIP MAPPING TERMINOLOGY

The MicroQuadrant provides information about major players offering WCM solutions, and outlines the findings and analysis on how well each vendor performs within the set criteria. It highlights the top vendors in the WCM market. The vendor evaluations are based on 2 broad categories: strength of product portfolio and business strategy excellence. Each category carries various criteria based on which the vendors are going to be evaluated. The evaluation criteria considered under strength of product portfolio include breadth of offering, delivery (based on the industries vendors are catering to, deployment models, and subscriptions), feature/functionality, scalability, and support (based on pre- and post-sales support services). The evaluation criteria considered under business strategy excellence include reach (on the basis of geographic presence), industry coverage (on the basis of the end-users that the vendors cater to), organic strategy, channel, viability, and inorganic growth (on the basis of partnerships, collaborations, and acquisitions).

VISIONARY LEADERS

Acquia Inc, Adobe Systems Incorporated, Episerver, Inc., IBM Corporation, Microsoft Corporation, Oracle Corporation, and Sitecore Corporation A/S are the leading players in the WCM market, and they are recognized as the visionary leaders. They have strong portfolios of WCM solutions, platforms, and associated services. These vendors are marking their presence by offering WCM software solutions that are required by most of the organizations. They have robust business strategies to achieve continuous market growth.

INNOVATORS

BloomReach, Inc., Crownpeak Technology, Kentico Software, OpenText Corporation, and SDL PLC are recognized as the innovators in the WCM market. They have wide portfolios of WCM solutions and the potential to build strong business strategies to be at par with the visionary leaders. These vendors provide WCM offerings as per customer demands. Innovators deploy their solutions for niche and custom software requirements of clients.

DYNAMIC Differentiators

Automattic Inc., CoreMedia, and Progress Software Corporation are recognized as dynamic players in the WCM market. They have strong business strategies and extensive channel networks and reach. Over the years, the dynamic vendors have been consistently generating positive revenue growth in the WCM market with their given set of product offerings. Moreover, their market position is enhanced by the organic and inorganic strategies undertaken by them.

EMERGING COMPANIES

Squiz, GX Software, Reva Solutions, Magnolia International Ltd., Reva Solutions, PaperThin, Inc., Intrepid Network, Inc., Rackspace Hosting, Incorporation, and e-Spirit AG are recognized as emerging players in the WCM market. The emerging players offer niche and tailor-made solutions and services to their clients.

TOP VENDORS
In Web Content Management Software

  1. ADOBE SYSTEMS INCORPORATED
    0 Reviews
    4.1
  2. ACQUIA
    0 Reviews
    3.8
  3. IBM CORPORATION
    0 Reviews
    3.7

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Web Content Management Software Quadrant

Comparing 25 vendors in Web Content Management Software across 122 criteria.
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KEY BUYING CRITERIA

Below criteria are most commonly used for comparing Web Content Management Software tools.
Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
4.40
4.20
3.95
Product Features and Functionality
4.25
3.65
4.30
Delivery
5.00
5.00
5.00
Scalability
4.15
3.55
1.20
Support and Services
3.90
4.25
4.20
LEAST IMPORTANT LESS IMPORTANT

TOP VENDORS

  • Adobe Experience Manager supports creative cloud integration, search and metadata management, project workflow management, dynamic media management, smart tags and analytics, and self-service portal. Adobe offers to deploy its products either on cloud or on-premises. Adobe Experience Manager is more powerful with managed services.

    BUYERS
    VENDORS
    EXPERTS
    4.1
    ANALYSTS
     
    • Enterprise
    • San Jose, California, United States
    • Founded: 1982
    • $5BN to $10BN
    • 15,001 to 20,000
  • Drupal offers digital experiences through web, mobile, and social channels, and provides flexible digital transformation. Currently, Drupal manages more than 1.5 million sites. Drupal supports features, such as mobile first, marketing integration, content as a service, and security.

    BUYERS
    VENDORS
    EXPERTS
    3.8
    ANALYSTS
     
    • Enterprise
    • Boston, Massachusetts, United States
    • 501 to 1,000
  • IBM highlights the client website assets with content targeting, and presents rich media and content assets from cloud-based Watson content hub. IBM Web Content Manager includes IBM WebSphere Portal, IBM Forms Experience Builders, and IBM Web Content Manager. IBM WebSphere Portal provides enterprise web portals, delivers a highly-personalized, social experience to customers, increases visitor’s response, and helps reduce web operation costs. IBM Forms Experience Builders is a WCM solution which helps in creating web form applications for various employee websites as well as for standalone use. It provides cloud-based deployment of software, controlling and easy access to documents, and integration with employee websites. IBM Web Experience Factory creates applications with rich, interactive digital experiences. It also delivers on desktop browsers, smartphones, tablets and IBM Worklight, custom web portals can be built using this solution.

    BUYERS
    VENDORS
    EXPERTS
    3.7
    ANALYSTS
     
    • Enterprise
    • New York, US
    • Founded: 1911
    • $50 BN to $100 BN
    • 1,00,001 to 5,00,000
  • It also simulates real-time interaction. Sitecore provides diverse services such as training & support, business optimization services, and consulting services pertaining to WCM. Sitecore Web Experience Manager can be deployed on cloud or on-premises.

    BUYERS
    VENDORS
    EXPERTS
    3.6
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • The Oracle WebCenter ensures that users have access to the appropriate information related to the business process and enhances connectivity among employees, content, and applications. Oracle WebCenter Portal is a web-based platform that permits businesses to rapidly and effortlessly create extranets, intranets, integrated applications, and service portals. Oracle WebCenter Content delivers within the framework of acquainted applications suiting their work environment. Oracle WebCenter Sites enables creation, deployment, and management of websites across online channels. This product provides support services such as personal productivity services, shared services, and social networking services.

    BUYERS
    VENDORS
    EXPERTS
    3.3
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1977
    • 1,00,001 to 5,00,000
  • It increases the efficiency and reduce cost by its built-in connectors for marketing apps. Episerver CMS provides customer satisfaction as it reaches the customer’s goals faster with less efforts. It creates service portal that easily connects with other systems. Episerver CMS deployed on Intranets and extranets.

    BUYERS
    VENDORS
    EXPERTS
    3.1
    ANALYSTS
     
    • SME
    • Nashua, New Hampshire, US
    • Founded: 1994
    • $51MN to $100MN
    • 101 to 500
  • OpenText WCM solutions are flexible, open, and connected platform to solve the problems faced by marketers while working on the next generation digital environment. OpenText WCM brings together content, process, and applications to enhance the multi-channel interactions to their customers by offering optimized and personalized solutions.

    BUYERS
    VENDORS
    EXPERTS
    3.1
    ANALYSTS
     
    • SME
    • San Mateo, California, US
    • Founded: 1991
    • $101MN to $500MN
    • 1,001 to 5,000
  • SDL Web ensures consistency by using centralized platform, and synchronizes content between websites automatically. It is available as on-premises, hybrid, headless, and fully managed cloud options. SDL Web scales to the growth of businesses by improving speed and customer experience.

    BUYERS
    VENDORS
    EXPERTS
    3.0
    ANALYSTS
     
    • SME
    • Maidenhead, Berkshire, UK
    • Founded: 1992
    • $101MN to $500MN
    • 1,001 to 5,000
  • Microsoft SharePoint helps to increase the productivity of employees by enabling individual and teams to access the business information. Microsoft SharePoint is available for all types of organizations and can be deployed either on cloud or on-premises. With the use of Microsoft’s SharePoint, organizations can securely store, share, organize, and access information from any device such as laptop, smartphones, desktop, and others. The latest release of Microsoft SharePoint 2016 can be deployed over hybrid cloud with an additional benefits of hybrid search feature allowing customers to search content through on-premises as well as through the Office 365 cloud environment.

    BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • Washington, US
    • Founded: 1975
    • More than $100 BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.7
    ANALYSTS
     
    • SME
    • Bedford, Massachusetts, US
    • Founded: 1981
    • $101MN to $500MN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    2.7
    ANALYSTS
     
    • Startup
    • Hamburg, Germany
    • Founded: 1996
    • $11MN to $50MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    2.7
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • WCM helps users rapidly publish content across digital channels, while retaining centralized control. It allows non-technical users to easily manage the websites, landing pages, and more. The solution enables the users to create and publish the content over multiple websites, irrespective of the technology or frameworks used. Moreover, it permits the users to use custom templates to match the content requirement, and enables communication with the audience around the globe with different translation tools and content localization.

    BUYERS
    VENDORS
    EXPERTS
    2.3
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.3
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.2
    ANALYSTS
     
    • Startup
    • San Francisco, California, US
    • Founded: 2005
    • Below $10 MN
    • 51 to 100
  • The FirstSpirit content management system allows clients to orchestrate digital experience by connecting people, systems, and applications to the centralized, real-time data assets and information necessary to publish content with total accuracy and relevancy across all channels and devices. FirstSpirit’s Intelligent Content Delivery helps businesses create and deliver personalized digital experiences to any channel wherever customers may be whether via website, store, wearable, IOT-enabled thing, social network, smart device, or app.

    BUYERS
    VENDORS
    EXPERTS
    2.2
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.2
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.0
    ANALYSTS
     
    • Startup
    • Sydney, New South Wales, Australia
    • Founded: 1998
    • $11MN to $50MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.8
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • SME
    • St. Louis, Missouri, US
    • Founded: 1997
    • $101MN to $500MN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.6
    ANALYSTS
     
    • Enterprise
    • Munchenstein, Switzerland
    • Founded: 1997
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.6
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • The company has more than 200 WCM customers, and delivers content of their clients through web, mobile devices, and onsite points of interactions. Rackspace enables to create, deploy and manage WCM platforms of their clients. The company offers 24x7x365 support.

    BUYERS
    VENDORS
    EXPERTS
    1.6
    ANALYSTS
     
    • Enterprise
    • $1BN to $5BN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.2
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.2
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000

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