WebRTC is an open source project that enables web browsers and mobile applications to communicate in real-time using the simple Application Programming Interfaces (APIs), HTML5, and other communication protocols. It is also termed as a technology that uses the web as a platform to enable secure real-time communication. It uses state-of-the-art audio and video codecs to offer superior quality peer-to-peer media communication. The World Wide Web Consortium (W3C) and Internet Engineering Task Force (IETF) are collaborating to develop and refine WebRTC.
Vendor DIVE provides information about the major vendors of WebRTC solutions and outlines the findings and analysis on how well each market vendor performs within our criteria. The vendor evaluations are based on two broad categories — Product Offering and Business Strategy. Each category carries various criteria, based on which the vendors will be evaluated. The evaluation criteria considered under product offering includes breadth of offering, delivery (on the basis of industries that the vendors cater to, deployment models, and subscriptions), and support (on the basis of pre and post-sale support services). The evaluation criteria considered under business strategy includes reach (on the basis of geographic presence), industry coverage (on the basis of end users that the vendors cater to), and inorganic growth (on the basis of partnerships, collaborations, and acquisitions).
AT&T Inc., Avaya, Inc., GENBAND, Google Inc., Oracle Corporation, Polycom, Inc., and Tokbox Inc. are some of the leading players operating in the WebRTC market and are recognized as Vanguards. They have a strong portfolio of services and solutions, offering WebRTC solutions and associated services. These vendors have been marking their presence in the WebRTC market by offering highly customized and easily deployable software for commercial clients. They also adopt robust business strategies to achieve continued growth in the WebRTC market.
Cafex Communications, Inc., Dialogic Corporation, Mavenir Systems Inc, Twilio, Inc, Vidyo, Inc. and Vonage Holdings Corporation are recognized as Innovators in the WebRTC market. They have an innovative portfolio of WebRTC services and a strong potential to grow to be at par with the Vanguards. These vendors have been consistently providing their customers with innovative WebRTC offerings for their customized demands. Innovators have been at the forefront in deploying their solutions for niche and custom requests requiring the processing of high-performance workloads.
Alcatel-Lucent, Broadsoft, Inc., Cisco Systems, Inc., and Huawei Technologies Co. Ltd. are recognized as Dynamic in the WebRTC market. They have an innovative portfolio of solutions and services and an extensive network of channel partners and resellers to increase the deployment of their services across a multitude of vertical markets. Over the years, the dynamic vendors have been consistently generating positive revenue growth in the WebRTC market, with their market position fueled by the organic and inorganic ventures undertaken.
Apidaze, Plivo, Inc., Quobis, Sinch, Temasys Communications Pte Ltd., Fuze, Inc. Jive Communications, and Xura, Inc. are recognized as emerging players in the WebRTC market. The emerging players specialize in offering highly niche and tailor-made solutions and services to their clients. The majority of the emerging vendors have been undertaking multiple acquisitions and increasing their sales capabilities across regions to offer their integrated services to a wide range of clients.
Breadth and Depth of Product Offerings
ServicesVoice Calling & Conferencing | Messaging & File Sharing | Video Calling & Conferencing | Others | Implementation & Integration Services | Consulting Services | Other Services |
Product Features and Functionality
Industry VerticalBFSI | Travel and Hospitality | Retail and Consumer Goods | Other Industry Verticals | Media and Entertainment | Manufacturing | IT and Telecom | Healthcare and Life Sciences | Government and Public Sector |
Browser Support ServicesCrome | Safari | Opera | Explorer | Other Support |
Focus on Product Innovation
Product EnhacementsProduct Upgradation | New Product Launches |
Support and Services
Level of Support Services
Support ServicesTechnical Support | Customer Support | Sales Support | Others, please specify |
Pre Sales SupportSoftware Requirement Specification (SRS) | Product Demos | Proof of Concept | Dedicated Account Manager (DAM) |
Direct Presence - North America
Direct Presence - Europe
Direct Presence - Asia-Pacific
Direct Presence - Middle East and Africa
Direct Presence - Latin America
Sales Offices/Development Centers -North America
Sales Offices/Development Centers -Europe
Sales Offices/Development Centers -Asia-Pacific
Sales Offices/Development Centers -Middle East and Africa
Sales Offices/Development Centers -Latin America
Indirect Presence - North America
Indirect Presence - Europe
Indirect Presence - Asia-Pacific
Indirect Presence - Middle East and Africa
Indirect Presence - Latin America
Channel Strategy and Fit
Business Expansion Strategy
Partner EcosystemDistributors | System Integrators | Value Added Resellers (VAR) | Consultants | Managed Service Providers | Other Partner Ecosystem |
Breadth of Applications Served
Industry Vertical Addition
Industry VerticalDefense and Security | Government and Public Sector | Environmental Monitoring | Energy and Utilities | Construction and Engineering | Mining and Natural Resources | BFSI | Agriculture | Healthcare and Life Sciences | Other Industry Verticals |
New Customers Acquired (Last 2 years)
Business Expansion Strategy
Mergers and Acquisitions Strategy
Partnerhips and Colloborations
Total Funding Amount