• Ribbon Communications Inc. provides market leading software solutions which secure and power various world’s leading service provider and enterprise communications environments. Built on world-class technology and intellectual property, the company’s cloud-native solutions offer intelligent and secure real-time communications solutions for the cloud, network and enterprise edge. Company's Kandy Cloud real-time communications software platform delivers advanced and embedded CPaaS and UCaaS capabilities enabling service providers to create and deploy high-value communications services.

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    • Enterprise
    • 501 to 1,000
  • The platform is built to create various business opportunities and has in-built features such as security, scalability, and virtualization. The WebRTC Snap-in provides click to call capabilities, wherein the user can communicate with anyone and also identify the destination easily. The WebRTC Snap-in serves various industries, such as financial services, insurance, healthcare, telco & utilities, retail, and the public sector. The WebRTC solution offered by the company is less technically sophisticated than those of its competitors and more difficult to adapt to operational changes.

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    • Enterprise
    • Santa Clara, California, United States
    • Founded: 2000
    • $1BN to $5BN
    • 5,001 to 10,000
  • Alcatel Lucent SA has been providing world-class solutions like Unified Communications, Cloud Communications, Mobile Campus and more. Pool resources, work with them and connect with them more than ever with one communication service offered by the masters, Alcatel Lucent SA. CPaas (Communication Platform as a Service) is a cloud-based programme designed to make all web communication error-free.

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    • Enterprise
    • Boulogne-Billancourt, France
    • Founded: 1978
    • 50,001 to 75,000
  • The platform offers reliable, secure, and interoperable WebRTC deployments. The company also offers the Oracle Communications WebRTC Session Controller Client SDK, which consists of APIs & libraries to enable customers to embed WebRTC based audio, video, and data communications directly into their Web or native iOS and Android applications. The company also offers WebRTC consulting services to IT organizations, such as extensive project management, project planning, installation & implementation, and post-installation remote consulting services.

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    • Enterprise
    • California, USA
    • Founded: 1977
    • $10BN to $50BN
    • 1,00,001 to 5,00,000
  • AT&T Real-Time Text enhanced API also supports communications from WebRTC enabled browsers to landlines and mobile numbers, and is also able to add a Caller ID feature through the use of an end user’s AT&T mobile number. This API is also capable of enabling features such as the ability to move or transfer a call started on a PC or tablet to a mobile device. AT&T also offers full developer support along with full-featured SDK and reference server.

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    • Enterprise
    • Texas, USA
    • Founded: 1983
    • More than $100 BN
    • 1,00,001 to 5,00,000
  • WebRTC market, the company offers Cisco Jabber, a unified communications application which can be collaborated with any device. The Cisco Jabber enable real-time location information & instant messaging and business class IP voice & video telephony.

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    • Enterprise
    • California, USA
    • Founded: 1984
    • $10BN to $50BN
    • 50,001 to 75,000
  • the company introduced an open source browser-based, real-time communication project called WebRTC. Google, along with several other players in the IT industry, is supporting ongoing work to standardize the WebRTC-based developments carried by IETF and W3C.

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    • Enterprise
    • California, USA
    • Founded: 1998
    • More than $100 BN
    • 75,001 to 1,00,000
  • The company offers HD voice solutions, such as conference phones, VoIP desk phones, and installed audio solutions. The company also provides video conferencing solutions for effective collaboration and communication under various categories, such as mobile/personal, room, immersive telepresence, and collaboration infrastructure. The content solutions offered by the company are categorized as recording streaming & content management and content sharing. Polycom RealPresence Web Suite help customers to develop, share, and access content, irrespective of the location of the team members. Polycom RealPresence Web Suite is a leading player in the WebRTC market offering various services, including its Polycom collaboration solutions, all over the globe. These services include planning/design services, deployment services, customer support services, optimization services, and managed services. These collaboration services help to reduce risks and provide in-depth technical guidance to accelerate the client’s RoI.

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    • Enterprise
    • San Jose, California, US
    • Founded: 1990
    • $1BN to $5BN
    • 1,001 to 5,000
  • Huawei Technologies is a global leader of telecom networking technologies and high-end smartphones. The telecom giant provides cutting-edge information and communications technology (ICT) infrastructure solutions across key domains- wireless networks, enterprise networks, software, cloud core networks, intelligent computing, storage, smartphones, PC, tablets, smart wearables, network technology research and artificial intelligence. Huawei is at the forefront of 5G network deployment with end-to-end capabilities in chipset, device, cloud platforms and network. Its commercial 5G networks are ten times faster than existing 4G networks.

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    • Enterprise
    • Guangdong, China
    • Founded: 1987
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • TokBox's OpenTok platform is powering a growing number of industrial applications, primarily in healthcare and financial services, among other industries. TokBox also offers solutions called Financial Services Accelerator and Telehealth Accelerator. These solutions, which are primarily targeted at the healthcare and financial services industries, accelerate the development of applications with real-time embedded communications.

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    • Startup
    • San Francisco, California, US
    • Founded: 2007
    • Below $10 MN
    • 51 to 100
    • Enterprise
    • New Jersey, USA
    • Founded: 2001
    • $1BN to $5BN
    • 1,001 to 5,000
  • Twilio WebRTC offered by the company cover voice & video solution, messaging solution, and connectivity solution, among others. Its voice & video solution includes Programmable Voice, Programmable video, Twilio Client, Global Audio Conference, SIP Interface, Elastic SIP Trunking, and Network Traversal service. Twilio WebRTC solution includes API for SMS, API for MMS, Programmable Chat SDK, and Twilio Notify. The company’s connectivity solutions include Programmable wireless Virtual Phone numbers and Lookup solution.

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    • SME
    • San Francisco, California, US
    • Founded: 2008
    • $101MN to $500MN
    • 501 to 1,000
  • Mavenir is a leading provider of cloud-native networking solutions for Communications Service providers (CSPs). Focused on driving software network transformation, it offers a comprehensive range of products including CloudRange platform, enterprise LTE, 5G Core, sponsored data messaging, vEPC, productive communication services, VoLTE, VoWiFi and virtualized RAN. These solutions enable CSPs to become flexible, agile and cost-effective in their practices. Mavenir is continuously innovating and preparing to usher in a new era of 5G with its end-to-end 5G portfolio.

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    • SME
    • Reading, BERK, UK
    • Founded: 2005
    • $51MN to $100MN
    • 101 to 500
  • Dialogic PowerMedia XMS enables the generation of new and innovative applications that can help enterprises grow in the market. The solution’s key features include a full suite of media application capabilities with WebRTC support; comprehensive audio, video, & contact center features; improved user experience by offloading difficult media handling functions to network, and reduced telecom application time & CAPEX for media network optimization. The company also offers the Dialogic PowerMedia Media Resource Broker (MRB), which acts as a load balancer for PowerMedia XMS thus improving utilization and lowering costs.

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    • Enterprise
    • 501 to 1,000
  • BroadSoft Inc has been playing a pivotal role in strengthening cloud-based communication for more than two decades. It is just recently that it got more clout when Cisco joined the wagon. The company has earned a name in erecting and managing cloud-based communication services like Unified Communications, Collaboration Endpoints and more with Webex Control Hub. The company also offer Cloud Collaboration Readiness Assessment (CCRA) which is helping businesses in streamlining cloud architecture.

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    • SME
    • Gaithersburg, Maryland, US
    • Founded: 1998
    • $101MN to $500MN
    • 1,001 to 5,000
  • These solutions help enterprises to easily transform digital interactions. The Live Assist platform supports mobile applications & websites with plugin-less video chat, co-browse, on-screen drawing, and instant file sharing, thus enhancing customer satisfaction and improving employee efficiency. The CafeX Omnichannel interactions help customers to ensure continuity across the mobile, web, selfservice, chat, video, and traditional customer touch points. The Enterprise WebRTC toolkit helps customers to embed HD voice and video calling within mobile applications and websites.

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    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
  • The Sippo WebRTC Application Controller hides all the complexities in the deployment of WebRTC applications. It supports various business cases through its APIs. The Sippo Web Collaborator is a WebRTCenabled unified communication suite offered by the company. It has advanced capabilities, such as audio & video calls, file transfer, and group chat, among others. The Sippo Click to Call is a WebRTC click-to-call solution, which helps corporate customers connect their websites to their existing customer care solutions. It also supports customers for multimedia collaboration.

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    • Startup
    • O PorrinoVigo, Spain
    • Founded: 2006
    • Below $10 MN
    • 51 to 100
  • Its broad services portfolio offers various features, such as Interactive Voice Response (IVR), voicemail, call automation, call tracking, voice recording, play media, text-to-speech, cloud call centers, SIP trunking, enterprise unified communication, audio & video conferencing, Apidaze WebRTC-enabled browsers, call centers & support, and click-to-call widgets, among others.

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    • Enterprise
    • Founded: 2013
    • 51 to 100
  • Recognized as a leader in the Forrester Wave by the Forrester, Fuze is working to restructure today’s business in a simplified manner. Offering smooth data transfer among Calling, Meetings, and Contact Center, Fuze is a leading Voice Cloud Platform. Face recognition technology with on-point precision and hassle-free networks mark the best points of Fuze. It strongly relies on privacy shields and resilient backup to ensure data safety of the clients.

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    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
  • Communication and collaboration solution provider Jive is an Interactive Intranet Enterprise Social Program. The software is a Java EE-based Enterprise 2.0 collaboration and information management tool. The Cloud-based rapid, scalable VoIP solution for streamlining business correspondence. Controlled and customizability of on-premises deployment helps to bring business through effective communication. It is recognized as the industry’s most powerful search engine. The software extends IT infrastructure, powering active cooperation across systems of record, apps and gadgets. Profound mixes give directional functionality to work on apps and tools, while Jive keeps everything in sync.

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    • SME
    • Campbell, California, US
    • Founded: 2001
    • $101MN to $500MN
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
  • The Temasys Platform for Embedded Real-Time Communications (ERTC) is a flagship product of the company, which allows customers & developers to easily integrate voice, video, chat, and data transfer into apps, and on devices. The company offers WebRTC Plugin, which provides support for WebRTC in Microsoft Internet Explorer and Apple Safari web browsers.

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    • Enterprise
    • 501 to 1,000
    • SME
    • Wakefield Massachusetts United States of America
    • Founded: 1984
    • $101MN to $500MN
    • 1,001 to 5,000

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Web Real-Time Communication Solutions tools.
3.96
3.55
3.15
  • Breadth and Depth of Product Offerings

    • Solutions Offered

    • Licenses

    • Services

      Voice Calling & Conferencing | Messaging & File Sharing | Video Calling & Conferencing | Others | Implementation & Integration Services | Consulting Services | Other Services |
  • Product Features and Functionality

    • Industry Vertical

      BFSI | Travel and Hospitality | Retail and Consumer Goods | Other Industry Verticals | Media and Entertainment | Manufacturing | IT and Telecom | Healthcare and Life Sciences | Government and Public Sector |
    • Browser Support Services

      Crome | Safari | Opera | Explorer | Other Support |
  • Focus on Product Innovation

    • Product Launches

    • R&D Spend

    • Product Enhacements

      Product Upgradation | New Product Launches |
  • Support and Services

    • Level of Support Services

    • Support Services

      Technical Support | Customer Support | Sales Support | Others, please specify |
    • Pre Sales Support

      Software Requirement Specification (SRS) | Product Demos | Proof of Concept | Dedicated Account Manager (DAM) |
  • Geographic Footprint

    • Direct Presence - North America

    • Direct Presence - Europe

    • Direct Presence - Asia-Pacific

    • Direct Presence - Middle East and Africa

    • Direct Presence - Latin America

    • Sales Offices/Development Centers -North America

    • Sales Offices/Development Centers -Europe

    • Sales Offices/Development Centers -Asia-Pacific

    • Sales Offices/Development Centers -Middle East and Africa

    • Sales Offices/Development Centers -Latin America

    • Indirect Presence - North America

    • Indirect Presence - Europe

    • Indirect Presence - Asia-Pacific

    • Indirect Presence - Middle East and Africa

    • Indirect Presence - Latin America

  • Channel Strategy and Fit

    • Distibutors Landscape

    • Business Expansion Strategy

    • Partner Ecosystem

      Distributors | System Integrators | Value Added Resellers (VAR) | Consultants | Managed Service Providers | Other Partner Ecosystem |
  • Breadth of Applications Served

    • Tailor-made/customized Solutions

    • Industry Vertical Addition

    • Industry Vertical

      Defense and Security | Government and Public Sector | Environmental Monitoring | Energy and Utilities | Construction and Engineering | Mining and Natural Resources | BFSI | Agriculture | Healthcare and Life Sciences | Other Industry Verticals |
  • Viability

    • Product Launches

    • New Customers Acquired (Last 2 years)

    • Business Expansion Strategy

  • Mergers and Acquisitions Strategy

    • M&A

    • Joint Ventures

    • Partnerhips and Colloborations

  • Total Funding Amount

  • Revenue

  • Funding Status

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