Web Real-Time Communication Solutions

GENBAND's new WebRTC gateway (the evolution of SPiDR) is an advanced communication technology that is much faster and cost effective. The significant advantages offered by the solution include margin growth with communications-enabled applications, browser-based & app-based voice, video, messaging & collaboration capabilities, abstract RESTful APIs streamline application development, and easy to implement infrastructure for circuit switch fall back. GENBAND’s comprehensive solutions suite empowers its customers to enhance their offerings with enriched real-time communications and offers them a more engaging user experience. The company supports on-premise, network, and cloud-based deployment modes.

The platform is built to create various business opportunities and has in-built features such as security, scalability, and virtualization. The WebRTC Snap-in provides click to call capabilities, wherein the user can communicate with anyone and also identify the destination easily. The WebRTC Snap-in serves various industries, such as financial services, insurance, healthcare, telco & utilities, retail, and the public sector. The WebRTC solution offered by the company is less technically sophisticated than those of its competitors and more difficult to adapt to operational changes.

The platform offers reliable, secure, and interoperable WebRTC deployments. The company also offers the Oracle Communications WebRTC Session Controller Client SDK, which consists of APIs & libraries to enable customers to embed WebRTC based audio, video, and data communications directly into their Web or native iOS and Android applications. The company also offers WebRTC consulting services to IT organizations, such as extensive project management, project planning, installation & implementation, and post-installation remote consulting services.

AT&T’s enhanced API also supports communications from WebRTC enabled browsers to landlines and mobile numbers, and is also able to add a Caller ID feature through the use of an end user’s AT&T mobile number. This API is also capable of enabling features such as the ability to move or transfer a call started on a PC or tablet to a mobile device. AT&T also offers full developer support along with full-featured SDK and reference server.

WebRTC market, the company offers Cisco Jabber, a unified communications application which can be collaborated with any device. The Cisco Jabber enable real-time location information & instant messaging and business class IP voice & video telephony.

the company introduced an open source browser-based, real-time communication project called WebRTC. Google, along with several other players in the IT industry, is supporting ongoing work to standardize the WebRTC-based developments carried by IETF and W3C.

The company offers HD voice solutions, such as conference phones, VoIP desk phones, and installed audio solutions. The company also provides video conferencing solutions for effective collaboration and communication under various categories, such as mobile/personal, room, immersive telepresence, and collaboration infrastructure. The content solutions offered by the company are categorized as recording streaming & content management and content sharing. The content solutions help customers to develop, share, and access content, irrespective of the location of the team members. Polycom is a leading vendor in the WebRTC market offering various services, including its Polycom collaboration solutions, all over the globe. These services include planning/design services, deployment services, customer support services, optimization services, and managed services. These collaboration services help to reduce risks and provide in-depth technical guidance to accelerate the client’s RoI.

TokBox's OpenTok platform is powering a growing number of industrial applications, primarily in healthcare and financial services, among other industries. TokBox also offers solutions called Financial Services Accelerator and Telehealth Accelerator. These solutions, which are primarily targeted at the healthcare and financial services industries, accelerate the development of applications with real-time embedded communications.

The various solutions offered by the company cover voice & video solution, messaging solution, and connectivity solution, among others. Its voice & video solution includes Programmable Voice, Programmable video, Twilio Client, Global Audio Conference, SIP Interface, Elastic SIP Trunking, and Network Traversal service. Its messaging solution includes API for SMS, API for MMS, Programmable Chat SDK, and Twilio Notify. The company’s connectivity solutions include Programmable wireless Virtual Phone numbers and Lookup solution.

The solution enables the generation of new and innovative applications that can help enterprises grow in the market. The solution’s key features include a full suite of media application capabilities with WebRTC support; comprehensive audio, video, & contact center features; improved user experience by offloading difficult media handling functions to network, and reduced telecom application time & CAPEX for media network optimization. The company also offers the Dialogic PowerMedia Media Resource Broker (MRB), which acts as a load balancer for PowerMedia XMS thus improving utilization and lowering costs.

These solutions help enterprises to easily transform digital interactions. The Live Assist platform supports mobile applications & websites with plugin-less video chat, co-browse, on-screen drawing, and instant file sharing, thus enhancing customer satisfaction and improving employee efficiency. The CafeX Omnichannel interactions help customers to ensure continuity across the mobile, web, selfservice, chat, video, and traditional customer touch points. The Enterprise WebRTC toolkit helps customers to embed HD voice and video calling within mobile applications and websites.

The Sippo WebRTC Application Controller hides all the complexities in the deployment of WebRTC applications. It supports various business cases through its APIs. The Sippo Web Collaborator is a WebRTCenabled unified communication suite offered by the company. It has advanced capabilities, such as audio & video calls, file transfer, and group chat, among others. The Sippo Click to Call is a WebRTC click-to-call solution, which helps corporate customers connect their websites to their existing customer care solutions. It also supports customers for multimedia collaboration.

Its broad services portfolio offers various features, such as Interactive Voice Response (IVR), voicemail, call automation, call tracking, voice recording, play media, text-to-speech, cloud call centers, SIP trunking, enterprise unified communication, audio & video conferencing, WebRTC-enabled browsers, call centers & support, and click-to-call widgets, among others.

The Temasys Platform for Embedded Real-Time Communications (ERTC) is a flagship product of the company, which allows customers & developers to easily integrate voice, video, chat, and data transfer into apps, and on devices. The company offers WebRTC Plugin, which provides support for WebRTC in Microsoft Internet Explorer and Apple Safari web browsers.