INBENTA TECHNOLOGIES INC in Artificial Intelligence in Retail

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INBENTA TECHNOLOGIES INC
California, US
2005
Below $10 MN
Enterprise
46 Likes
73 Buyers Negotiating

Summary

Inbenta empowers customers by detecting the product traits used in their search queries such as price, color, and size, which are then reflected in highly accurate search results. Inbenta improves the search-to-cart ratio by answering relevant user questions throughout the buyer journey, which allows users to make better decisions without interrupting the shopping experience. Inbenta's solutions deploy in 30+ languages, bringing first-class customer care to a global market. Groupon leverages Inbenta’s Semantic Search Engine and self-service features as first-line support for customers online.

Discussions

Strengths
  • +14
    Platform
  • +5
    Services
  • +13
    Software Tools
  • +8
    Large Enterprises (Revenue> 500 Million)
  • +7
    Medium sized enterprises
  • +6
    Small Enterprise (Revenue< 100 Million)
  • +5
    Customer Support
  • +9
    Product Demos
  • +10
    Proof of Concept
  • +6
    Sales Support
  • +8
    Software Requirement Specification (SRS)
  • +14
    Technical Support
  • +8
    Product Differentiation
  • +6
    Product Features and Functionality
  • +9
    Product Quality and Reliability
  • +7
    Types of Product Innovation
  • +14
    License Used
  • +11
    Solutions/tools/products
  • +11
    Customer Intelligence
  • +12
    Demand forecasting
Cautions
  • -10
    Pricing and Promotion
  • -14
    Consulting & Training
  • -5
    Support & Maintenance
  • -7
    Customer redressal mechanism/program
  • -7
    New Product Launches
  • -6
    Product Upgradation
  • -12
    On-Site Support
  • -5
    Product Offerings
  • -13
    Remote Support
  • -7
    Customer Satisfaction
  • -11
    Customers Satisfaction
  • -12
    Product Enhancement
  • -8
    Customer feedback/ project upgradation
  • -10
    R&D
  • -6
    Levels of support (such as silver, gold, and platinum)
  • -9
    Supply chain management
  • -11
    Dedicated Account Manager (DAM)
  • -7
    Others (Please specify)
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