IPSOFT in Artificial Intelligence in Retail

Ipsoft has its own artificial intelligence platform called Amelia.It is rated the most capable Intelligent Virtual Agent, which helps customers to speak and interact directly with corporate systems via this virtual agent. It is end to end platform, which is used in multiple industries around the world. It delivers real-life business benefits including lower operating costs, higher customer satisfaction and increased employee productivity.

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USP :

IPsoft automates business processes that serve employees, customers and citizens, resulting in rapid resolutions, satisfied users and substantial organizational savings. IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions helping retailers understand customer.

BUYERS
VENDORS
EXPERTS
2.6
ANALYSTS
 

IPSOFT detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Offerings
1.85
3.25
1.85
Product Features and Functionality
2.30
3.05
2.35
Product Differentiation
1.75
1.85
0.85
Product Quality and Reliability
2.25
2.80
1.80
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

IPSOFT has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

    15 Participants

  • Niche Quadrant

    All-Asia-Pacific

    17 Participants

  • Niche Quadrant

    All-North America

    21 Participants

REGIONS
North America Asia-Pacific Europe
STRENGTHS
  • Product Maturity / Offerings
    Services
  • Product Maturity / Solutions/Services offered
    Software Tools
  • Product Maturity / End User
    Large Enterprises (Revenue> 500 Million)
  • Product Maturity / End User
    Medium Enterprises (100 Million<Revenue<500 Million)
  • Product Maturity / End User
    Small Enterprise (Revenue< 100 Million)
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Customer data analysis
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Price Optimization
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Product Recommendation
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Virtual Assistant
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Visual Search
  • Company Maturity / Geographic Footprint
    Channel Partners - Asia Pacific
  • Company Maturity / Geographic Footprint
    Channel Partners - Europe
  • Company Maturity / Geographic Footprint
    Channel Partners - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Channel Partners - North America
  • Company Maturity / Geographic Footprint
    Direct presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct presence - Europe
  • Company Maturity / Geographic Footprint
    Direct presence - North America
  • Company Maturity / Geographic Footprint
    Sales offices/development centers - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Sales offices/development centers - Europe
  • Company Maturity / Geographic Footprint
    Sales offices/development centers - Middle East and Africa
WEAKNESSES
  • Product Maturity / Solutions/Services offered
    Platform
  • Product Maturity / Core features
    Demand forecasting
  • Company Maturity / How much percentage of your FY2016 revenue (approximate) was generated from the following financial industry vertical features?
    Others- FY2016 revenue
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Inventory and Demand Planning
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Others - financial sector feature
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Payment Services mangement
  • Company Maturity / Geographic Footprint
    Channel Partners-Latin America
  • Company Maturity / Geographic Footprint
    Direct presence - Latin America
  • Company Maturity / Geographic Footprint
    Direct presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Sales offices/development centers - Latin America
  • Company Maturity / What percentage of FY2016 revenue (approximate) was generated from the following applicable regions?
    Asia-Pacific
  • Company Maturity / What percentage of FY2016 revenue (approximate) was generated from the following applicable regions?
    Latin America
  • Company Maturity / What percentage of FY2016 revenue (approximate) was generated from the following applicable regions?
    Middle East and Africa
  • Product Maturity / Support Services
    Others (Please specify)
  • Company Maturity / Which of the following constitutes your partner ecosystem?
    Consultants
  • Company Maturity / Which of the following constitutes your partner ecosystem?
    OEMs
  • Company Maturity / Which of the following constitutes your partner ecosystem?
    Others please specify - constitutes your partner ecosystem
  • Company Maturity / Which of the following constitutes your partner ecosystem?
    Value Added Resellers (VAR)
  • Product Maturity / Types of Product Innovation
    Customer feedback/ project upgradation
  • Product Maturity / Types of Product Innovation
    R&D

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TOP USECASES
TOP FEATURES
  • Product Features and Functionality
    End User
  • Product Features and Functionality / Solutions
    Services offered
  • Pre-sales Activities
    Product Demos
  • Pre-sales Activities
    Proof of Concept
  • Product Features and Functionality
    Offerings
  • Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Support Services
    Sales Support
  • End User
    Medium Enterprises (100 Million<Revenue<500 ..
  • Product Features and Functionality
    Core features
  • Offerings
    Services

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