MICROSOFT CORPORATION in Artificial Intelligence in Retail

The company has various products such as Cortana Analytics, Project Active Directory Application Mode (ADAM), Microsoft Pix, Microsoft Azure and Project Malmo in the AI business.The Microsoft dynamic software offers various capabilities, such as sales forecasts; customer churn predictions; real-time cross-sell and upsell recommendations,consumer categorization as per demography, gender, and size; pricing and promotional plan optimization, improved inventory management and distribution; and enhanced personalization. These capabilities have been instrumental in delivering value tothe customers while managing business functions and offering best quality solution. Microsoft Azure cloud-based computing platform collects real-time transaction data from various sales channels connected through a myriad of devices. Cortana Azure Stream Analytics and Azure Machine Learning capabilities process gigabytes per second of streaming data. After processing this data, the software then aggregates, analyzes, and enriches the data using historical or predictive modeling techniques.
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USP : Microsoft has carved its way into niche space for proviing AI solution for the retail market by delivering the Cortana Intelligence Suite.The suite is instrumental in offering cost-effective tools and services to the retailers which are looking to gain insights from the data generated from various applications deployed in their systems. The suite utilizes advanced analytical algorithms, such as predictive analytics, to offer real-time insights into the data generated by applications, POS, IoT devices, and social media.

BUYERS
VENDORS
EXPERTS
3.8
ANALYSTS
 

MICROSOFT CORPORATION detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Offerings
3.25
3.40
3.40
Product Features and Functionality
3.80
3.80
3.80
Product Differentiation
3.40
3.40
3.40
Product Quality and Reliability
3.50
3.50
3.35
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

MICROSOFT CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

    15 Participants

  • Niche Quadrant

    All-Middle East and Africa

    9 Participants

  • Niche Quadrant

    All-Asia-Pacific

    17 Participants

REGIONS
North America Latin America Middle East and Africa Asia-Pacific Europe
STRENGTHS
  • Product Maturity / Solutions/Services offered
    Platform
  • Product Maturity / Offerings
    Services
  • Product Maturity / Solutions/Services offered
    Software Tools
  • Company Maturity / Viability
    total revenue for FY2016
  • Product Maturity / End User
    Large Enterprises (Revenue> 500 Million)
  • Product Maturity / End User
    Medium Enterprises (100 Million<Revenue<500 Million)
  • Product Maturity / End User
    Small Enterprise (Revenue< 100 Million)
  • Company Maturity
    Effectiveness of Organic Growth Strategy
  • Company Maturity
    Geographic Footprint
  • Company Maturity
    Mergers and Acquisitions Served
  • Product Maturity
    Product Differentiation
  • Product Maturity
    Product Features and Functionality
  • Product Maturity
    Product Quality and Reliability
  • Product Maturity / Product Quality and Reliability
    Types of Product Innovation
  • Company Maturity
    Viability
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Customer data analysis
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Inventory and Demand Planning
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Others - financial sector feature
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Payment Services mangement
  • Company Maturity / Which of the following financial sector feature does your company cater to?
    Price Optimization
WEAKNESSES
  • Company Maturity / What percentage of FY2016 revenue (approximate) was generated from the following applicable regions?
    Latin America
  • Company Maturity / What percentage of FY2016 revenue (approximate) was generated from the following applicable regions?
    Middle East and Africa
  • Company Maturity / Which of the following constitutes your partner ecosystem?
    Others please specify - constitutes your partner ecosystem
  • Product Maturity / Types of Product Innovation
    R&D
  • Company Maturity / Breadth of Applications Served
    Are you planning to add any new applications in your present offerings
  • Company Maturity / What percentage of FY2016 revenue (approximate) was generated from the following applicable regions?
    Asia-Pacific
  • Product Maturity / Type of Retail Support
    On-Site Support
  • Product Maturity
    Product Offerings
  • Product Maturity / Type of Retail Support
    Remote Support
  • Product Maturity / Product Enhancement Development
    New Product Launches
  • Product Maturity / Product Enhancement Development
    Product Upgradation
  • Product Maturity / Product Quality and Reliability
    Levels of support (such as silver, gold, and platinum)
  • Product Maturity / Product Quality and Reliability
    The customer redressal mechanism/program in case of customer complaints/grievances.
  • Product Maturity / Solutions/Services offered
    Consulting & Training
  • Company Maturity / Viability
    Retail customers
  • Product Maturity / Solutions/Services offered
    Support & Maintenance
  • Company Maturity / Viability
    The expected revenue growth rate (in %) from FY2016 to FY2017
  • Product Maturity / Types of Product Innovation
    Customer feedback/ project upgradation
  • Product Maturity / Core features
    Customer Intelligence
  • Product Maturity / Core features
    Demand forecasting

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TOP USECASES
TOP FEATURES
  • Product Features and Functionality
    End User
  • Product Features and Functionality / Solutions
    Services offered
  • Product Features and Functionality
    Core features
  • Pre-sales Activities
    Software Requirement Specification (SRS)
  • Offerings
    Services
  • Support Services
    Sales Support
  • Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Pre-sales Activities
    Product Demos
  • End User
    Small Enterprise (Revenue< 100 Million)
  • Support Services
    Others (Please specify)

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