360 Score: 3.8
For Vendors
MICROSOFT CORPORATION
  • Washington, USA
  • 1975
  • More than $100 BN

MICROSOFT CORPORATION in Artificial Intelligence in Retail

MICROSOFT CORPORATION Overview

The company has various products such as Cortana Analytics, Project Active Directory Application Mode (ADAM), Microsoft Pix, Microsoft Azure and Project Malmo in the AI business.The Microsoft dynamic software offers various capabilities, such as sales forecasts; customer churn predictions; real-time cross-sell and upsell recommendations,consumer categorization as per demography, gender, and size; pricing and promotional plan optimization, improved inventory management and distribution; and enhanced personalization. These capabilities have been instrumental in delivering value tothe customers while managing business functions and offering best quality solution. Microsoft Azure cloud-based computing platform collects real-time transaction data from various sales channels connected through a myriad of devices. Cortana Azure Stream Analytics and Azure Machine Learning capabilities process gigabytes per second of streaming data. After processing this data, the software then aggregates, analyzes, and enriches the data using historical or predictive modeling techniques.

MICROSOFT CORPORATION USP

Microsoft has carved its way into niche space for proviing AI solution for the retail market by delivering the Cortana Intelligence Suite.The suite is instrumental in offering cost-effective tools and services to the retailers which are looking to gain insights from the data generated from various applications deployed in their systems. The suite utilizes advanced analytical algorithms, such as predictive analytics, to offer real-time insights into the data generated by applications, POS, IoT devices, and social media.

Popular Comparisons

Evaluated against 147 key buying criteria
Strengths
  • Platform
  • Services
  • Software Tools
  • Large Enterprises (Revenue> 500 Million)
  • Medium sized enterprises
  • Small Enterprise (Revenue< 100 Million)
  • Product Differentiation
  • Product Features and Functionality
  • Product Quality and Reliability
  • Types of Product Innovation
  • Customer Support
  • Dedicated Account Manager (DAM)
  • Others (Please specify)
  • Product Demos
  • Proof of Concept
  • Sales Support
  • Software Requirement Specification (SRS)
  • Technical Support
  • Customer Satisfaction
  • Customers Satisfaction
Weaknesses
  • R&D
  • On-Site Support
  • Product Offerings
  • Remote Support
  • New Product Launches
  • Product Upgradation
  • Customer redressal mechanism/program
  • Levels of support (such as silver, gold, and platinum)
  • Consulting & Training
  • Support & Maintenance
  • Customer feedback/ project upgradation
  • Customer Intelligence
  • Demand forecasting
  • Pricing and Promotion
  • Supply chain management
  • License Used
  • Solutions/tools/products
  • Product Enhancement
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Top MICROSOFT CORPORATION Features

#1 Product Features and Functionality / End User
#2 Product Features and Functionality / Solutions/Services offered
#3 Product Features and Functionality / Core features
#4 Product Features and Functionality / Offerings
#5 End User / Large Enterprises (Revenue> 500 Million)

PARTICIPATING QUADRANTS

MICROSOFT CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

  • Niche Quadrant

    All-Middle East and Africa

  • Niche Quadrant

    All-Asia-Pacific