MICROSOFT CORPORATION in Artificial Intelligence in Retail

The company has various products such as Cortana Analytics, Project Active Directory Application Mode (ADAM), Microsoft Pix, Microsoft Azure and Project Malmo in the AI business.The Microsoft dynamic software offers various capabilities, such as sales forecasts; customer churn predictions; real-time cross-sell and upsell recommendations,consumer categorization as per demography, gender, and size; pricing and promotional plan optimization, improved inventory management and distribution; and enhanced personalization. These capabilities have been instrumental in delivering value tothe customers while managing business functions and offering best quality solution. Microsoft Azure cloud-based computing platform collects real-time transaction data from various sales channels connected through a myriad of devices. Cortana Azure Stream Analytics and Azure Machine Learning capabilities process gigabytes per second of streaming data. After processing this data, the software then aggregates, analyzes, and enriches the data using historical or predictive modeling techniques.

USP : Microsoft has carved its way into niche space for proviing AI solution for the retail market by delivering the Cortana Intelligence Suite.The suite is instrumental in offering cost-effective tools and services to the retailers which are looking to gain insights from the data generated from various applications deployed in their systems. The suite utilizes advanced analytical algorithms, such as predictive analytics, to offer real-time insights into the data generated by applications, POS, IoT devices, and social media.

BUYERS
VENDORS
EXPERTS
3.8
ANALYSTS

MICROSOFT CORPORATION detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Offerings
3.25
3.40
3.40
Product Features and Functionality
3.80
3.80
3.80
Product Differentiation
3.40
3.40
3.40
Product Quality and Reliability
3.50
3.50
3.35
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

MICROSOFT CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

    15 Participants

  • Niche Quadrant

    All-Middle East and Africa

    9 Participants

  • Niche Quadrant

    All-Asia-Pacific

    17 Participants

REGIONS
North America Latin America Middle East and Africa Asia-Pacific Europe
STRENGTHS
  • Product Maturity / Solutions/Services offered
    Platform
  • Product Maturity / Offerings
    Services
  • Product Maturity / Solutions/Services offered
    Software Tools
  • Product Maturity / End User
    Large Enterprises (Revenue> 500 Million)
  • Product Maturity / End User
    Medium Enterprises (100 Million<Revenue<500 Million)
  • Product Maturity / End User
    Small Enterprise (Revenue< 100 Million)
  • Product Maturity
    Product Differentiation
  • Product Maturity
    Product Features and Functionality
  • Product Maturity
    Product Quality and Reliability
  • Product Maturity / Product Quality and Reliability
    Types of Product Innovation
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Product Maturity / Support Services
    Others (Please specify)
  • Product Maturity / Pre-sales Activities
    Product Demos
  • Product Maturity / Pre-sales Activities
    Proof of Concept
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Pre-sales Activities
    Software Requirement Specification (SRS)
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity / Product Features and Functionality
    Customer Satisfaction
  • Product Maturity / Product Features and Functionality
    Customers Satisfaction
WEAKNESSES
  • Product Maturity / Types of Product Innovation
    R&D
  • Product Maturity / Type of Retail Support
    On-Site Support
  • Product Maturity
    Product Offerings
  • Product Maturity / Type of Retail Support
    Remote Support
  • Product Maturity / Product Enhancement Development
    New Product Launches
  • Product Maturity / Product Enhancement Development
    Product Upgradation
  • Product Maturity / Product Quality and Reliability
    Levels of support (such as silver, gold, and platinum)
  • Product Maturity / Product Quality and Reliability
    The customer redressal mechanism/program in case of customer complaints/grievances.
  • Product Maturity / Solutions/Services offered
    Consulting & Training
  • Product Maturity / Solutions/Services offered
    Support & Maintenance
  • Product Maturity / Types of Product Innovation
    Customer feedback/ project upgradation
  • Product Maturity / Core features
    Customer Intelligence
  • Product Maturity / Core features
    Demand forecasting
  • Product Maturity / Core features
    Pricing and Promotion
  • Product Maturity / Core features
    Supply chain management
  • Product Maturity / Product Features and Functionality
    License Used
  • Product Maturity / Product Offerings
    Solutions/tools/products
  • Product Maturity / Product Differentiation
    Product Enhancement
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TOP FEATURES
  • Product Features and Functionality
    End User
  • Product Features and Functionality / Solutions
    Services offered
  • Product Features and Functionality
    Core features
  • Pre-sales Activities
    Software Requirement Specification (SRS)
  • Offerings
    Services
  • Support Services
    Sales Support
  • Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Pre-sales Activities
    Product Demos
  • End User
    Small Enterprise (Revenue< 100 Million)
  • Support Services
    Others (Please specify)

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