OPTORO in Artificial Intelligence in Retail

Optoro’s returns optimization platform uses machine learning and predictive analytics to route returned and excess inventory to the next best home, reducing financial, operational, and environmental waste.The company increased profitability through predictive machine learning which routes inventory to the highest value channel every time. The company provides real-time visibility and control to optimize decisions and reduce waste.

USP : Optoro offers end-to-end reverse logistics solution that helps retailers process, manage, and sell returned and excess inventory. Optoro’s software tracks every item to help retailers make better business decisions. Real-time, robust reporting ensures full visibility on product performance, inventory management, sales efficiency, and other metrics to help optimize inventory planning, warehouse design, and other business functions. Optoro’s software platform helps retailers optimize the management of returned and excess inventory in a more efficient and cost-effective way, maximizing recovery value, enabling consumers to get great deals, and reducing environmental waste.

BUYERS
VENDORS
EXPERTS
2.1
ANALYSTS

OPTORO detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Offerings
2.00
3.25
3.40
Product Features and Functionality
1.90
3.80
3.80
Product Differentiation
1.75
3.40
3.40
Product Quality and Reliability
2.65
3.50
3.35
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

OPTORO has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-North America

    21 Participants

REGIONS
North America
STRENGTHS
  • Product Maturity / Solutions/Services offered
    Platform
  • Product Maturity / Core features
    Supply chain management
  • Product Maturity / End User
    Large Enterprises (Revenue> 500 Million)
  • Product Maturity / End User
    Medium Enterprises (100 Million<Revenue<500 Million)
  • Product Maturity / End User
    Small Enterprise (Revenue< 100 Million)
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Product Maturity / Support Services
    Others (Please specify)
  • Product Maturity / Pre-sales Activities
    Product Demos
  • Product Maturity / Pre-sales Activities
    Proof of Concept
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Product Enhancement Development
    New Product Launches
  • Product Maturity / Product Enhancement Development
    Product Upgradation
  • Product Maturity
    Product Offerings
  • Product Maturity
    Product Quality and Reliability
  • Product Maturity / Product Quality and Reliability
    Types of Product Innovation
  • Product Maturity / Solutions/Services offered
    Consulting & Training
  • Product Maturity / Solutions/Services offered
    Support & Maintenance
  • Product Maturity / Type of Retail Support
    On-Site Support
  • Product Maturity
    Product Differentiation
WEAKNESSES
  • Product Maturity / Offerings
    Services
  • Product Maturity / Solutions/Services offered
    Software Tools
  • Product Maturity / Core features
    Customer Intelligence
  • Product Maturity / Core features
    Demand forecasting
  • Product Maturity / Core features
    Pricing and Promotion
  • Product Maturity / Pre-sales Activities
    Software Requirement Specification (SRS)
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity
    Product Features and Functionality
  • Product Maturity / Types of Product Innovation
    R&D
  • Product Maturity / Product Quality and Reliability
    Levels of support (such as silver, gold, and platinum)
  • Product Maturity / Product Quality and Reliability
    The customer redressal mechanism/program in case of customer complaints/grievances.
  • Product Maturity / Types of Product Innovation
    Customer feedback/ project upgradation
  • Product Maturity / Product Features and Functionality
    License Used
  • Product Maturity / Product Offerings
    Solutions/tools/products
  • Product Maturity / Product Features and Functionality
    Customers Satisfaction
  • Product Maturity / Product Differentiation
    Product Enhancement
  • Product Maturity / Product Features and Functionality
    Customer Satisfaction
  • Product Maturity / Type of Retail Support
    Remote Support
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TOP FEATURES
  • Product Features and Functionality
    End User
  • Product Features and Functionality / Solutions
    Services offered
  • End User
    Small Enterprise (Revenue< 100 Million)
  • Pre-sales Activities
    Product Demos
  • End User
    Medium Enterprises (100 Million<Revenue<500 ..
  • Support Services
    Customer Support
  • Product Features and Functionality
    Core features
  • Support Services
    Sales Support
  • Pre-sales Activities
    Proof of Concept
  • Pre-sales Activities
    Dedicated Account Manager (DAM)

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