360 Score: 3.13
For Vendors
ORACLE CORPORATION
  • California, USA
  • 1977
  • $10BN to $50BN

ORACLE CORPORATION in Artificial Intelligence in Retail

ORACLE CORPORATION Overview

Oracle uses the built-in machine learning and AI features to enhance the Oracle Internet of Things (IoT) Cloud offering. This built-in solution will help to predict equipment failures detect anomalies, and recommend the best course of action for recovery. Furthermore, Oracle's Customer Experience Cloud Suite” supported by AI-driven capabilities includes Oracle Sales Cloud, Oracle CPQ Cloud, Oracle Marketing Cloud, Oracle Service Cloud and Oracle Social Cloud, and Oracle Commerce Cloud. These solutions will change the retail scenario in the coming years.

ORACLE CORPORATION USP

Oracle has introduced its AI capabilities for software testing, clinical development, retail, and various other business function. The company has launched Oracle Cloud CX cloud suite, which includes capabilities of chatbot.This virtual assistant will be helpful to the vendor is improving their customer's experience while shopping along with assisting the sales support.

Popular Comparisons

Evaluated against 147 key buying criteria
Strengths
  • Platform
  • Services
  • Customer Intelligence
  • Demand forecasting
  • Pricing and Promotion
  • Supply chain management
  • Large Enterprises (Revenue> 500 Million)
  • Medium sized enterprises
  • Small Enterprise (Revenue< 100 Million)
  • Product Features and Functionality
  • Product Offerings
  • Customer Support
  • Product Demos
  • Proof of Concept
  • Sales Support
  • Technical Support
  • Consulting & Training
  • Support & Maintenance
  • New Product Launches
  • Product Upgradation
Weaknesses
  • Software Tools
  • Dedicated Account Manager (DAM)
  • Others (Please specify)
  • Software Requirement Specification (SRS)
  • R&D
  • On-Site Support
  • Remote Support
  • Customer redressal mechanism/program
  • Levels of support (such as silver, gold, and platinum)
  • Customer feedback/ project upgradation
  • License Used
  • Customers Satisfaction
  • Product Enhancement
  • Customer Satisfaction
  • Product Quality and Reliability
  • Solutions/tools/products
  • Product Differentiation
  • Types of Product Innovation
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Top ORACLE CORPORATION Features

#1 Product Features and Functionality / Core features
#2 Product Features and Functionality / End User
#3 Product Features and Functionality / Solutions/Services offered
#4 Core features / Pricing and Promotion
#5 End User / Medium sized enterprises

PARTICIPATING QUADRANTS

ORACLE CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

  • Niche Quadrant

    All-Middle East and Africa

  • Niche Quadrant

    All-Asia-Pacific