ORACLE CORPORATION in Artificial Intelligence in Retail

Oracle uses the built-in machine learning and AI features to enhance the Oracle Internet of Things (IoT) Cloud offering. This built-in solution will help to predict equipment failures detect anomalies, and recommend the best course of action for recovery. Furthermore, Oracle's Customer Experience Cloud Suite” supported by AI-driven capabilities includes Oracle Sales Cloud, Oracle CPQ Cloud, Oracle Marketing Cloud, Oracle Service Cloud and Oracle Social Cloud, and Oracle Commerce Cloud. These solutions will change the retail scenario in the coming years.

USP : Oracle has introduced its AI capabilities for software testing, clinical development, retail, and various other business function. The company has launched Oracle Cloud CX cloud suite, which includes capabilities of chatbot.This virtual assistant will be helpful to the vendor is improving their customer's experience while shopping along with assisting the sales support.

BUYERS
VENDORS
EXPERTS
3.1
ANALYSTS

ORACLE CORPORATION detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Offerings
3.55
3.25
3.40
Product Features and Functionality
3.15
3.80
3.80
Product Differentiation
1.85
3.40
3.40
Product Quality and Reliability
2.35
3.50
3.35
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

ORACLE CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

    15 Participants

  • Niche Quadrant

    All-Middle East and Africa

    9 Participants

  • Niche Quadrant

    All-Asia-Pacific

    17 Participants

REGIONS
North America Asia-Pacific Europe Middle East and Africa
STRENGTHS
  • Product Maturity / Solutions/Services offered
    Platform
  • Product Maturity / Offerings
    Services
  • Product Maturity / Core features
    Customer Intelligence
  • Product Maturity / Core features
    Demand forecasting
  • Product Maturity / Core features
    Pricing and Promotion
  • Product Maturity / Core features
    Supply chain management
  • Product Maturity / End User
    Large Enterprises (Revenue> 500 Million)
  • Product Maturity / End User
    Medium Enterprises (100 Million<Revenue<500 Million)
  • Product Maturity / End User
    Small Enterprise (Revenue< 100 Million)
  • Product Maturity
    Product Features and Functionality
  • Product Maturity
    Product Offerings
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Pre-sales Activities
    Product Demos
  • Product Maturity / Pre-sales Activities
    Proof of Concept
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity / Solutions/Services offered
    Consulting & Training
  • Product Maturity / Solutions/Services offered
    Support & Maintenance
  • Product Maturity / Product Enhancement Development
    New Product Launches
  • Product Maturity / Product Enhancement Development
    Product Upgradation
WEAKNESSES
  • Product Maturity / Solutions/Services offered
    Software Tools
  • Product Maturity / Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Product Maturity / Support Services
    Others (Please specify)
  • Product Maturity / Pre-sales Activities
    Software Requirement Specification (SRS)
  • Product Maturity / Types of Product Innovation
    R&D
  • Product Maturity / Type of Retail Support
    On-Site Support
  • Product Maturity / Type of Retail Support
    Remote Support
  • Product Maturity / Product Quality and Reliability
    Levels of support (such as silver, gold, and platinum)
  • Product Maturity / Product Quality and Reliability
    The customer redressal mechanism/program in case of customer complaints/grievances.
  • Product Maturity / Types of Product Innovation
    Customer feedback/ project upgradation
  • Product Maturity / Product Features and Functionality
    License Used
  • Product Maturity / Product Features and Functionality
    Customers Satisfaction
  • Product Maturity / Product Differentiation
    Product Enhancement
  • Product Maturity / Product Features and Functionality
    Customer Satisfaction
  • Product Maturity
    Product Quality and Reliability
  • Product Maturity / Product Offerings
    Solutions/tools/products
  • Product Maturity
    Product Differentiation
  • Product Maturity / Product Quality and Reliability
    Types of Product Innovation
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TOP FEATURES
  • Product Features and Functionality
    Core features
  • Product Features and Functionality
    End User
  • Product Features and Functionality / Solutions
    Services offered
  • Pre-sales Activities
    Product Demos
  • Product Features and Functionality
    Offerings
  • End User
    Medium Enterprises (100 Million<Revenue<500 ..
  • Core features
    Pricing and Promotion
  • Support Services
    Sales Support
  • Pre-sales Activities
    Proof of Concept
  • Offerings
    Services

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