SAP SE in Artificial Intelligence in Retail

The company offers a real-time retail platform that helps retailers generate substantial insights into customer behavior, forecast demand, and manage inventory. The platform also offers personalized, omnichannel services which contribute to higher customer engagement.SAP also offers SAP S/4HANA, an intelligent ERP suite built specifically for in-memory computing. The ERP suite helps enterprises with big data, IoT devices, business networks, and customer data in achieving a competitive market advantage. Witnessing the recent buzz in retail marketing, SAP came up with a brand new solution that is intended to enhance demand forecasting and capitalize on promotion and assortment effectiveness for retailers.
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USP : SAP offers AI, machine learning, and analytics-based solutions to help retailers in decision-making on key parameters, such as price and promotion optimization, loss prevention, demand forecasting, merchandise and assortment planning,POS analysis, and product affinity metrics analysis.The company offers its solutions and services to retailers who want to gain operational efficiencies and minimize expenditure costs.The SAP Customer Activity Repository application accumulates multichannel customer and POS data in real time and analyses this data to offer significant insights that help retailers gain a competitive market advantage.

BUYERS
VENDORS
EXPERTS
3.2
ANALYSTS
 

SAP SE detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Offerings
3.55
3.25
3.40
Product Features and Functionality
2.60
3.80
3.80
Product Differentiation
1.85
3.40
3.40
Product Quality and Reliability
3.10
3.50
3.35
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

SAP SE has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

    15 Participants

  • Niche Quadrant

    All-Middle East and Africa

    9 Participants

  • Niche Quadrant

    All-Asia-Pacific

    17 Participants

REGIONS
North America Latin America Middle East and Africa Asia-Pacific Europe
STRENGTHS
  • Product Maturity / Solutions/Services offered
    Platform
  • Product Maturity / Core features
    Customer Intelligence
  • Product Maturity / Core features
    Pricing and Promotion
  • Product Maturity / Core features
    Supply chain management
  • Product Maturity / Solutions/Services offered
    Consulting & Training
  • Product Maturity / Solutions/Services offered
    Support & Maintenance
  • Product Maturity / End User
    Medium Enterprises (100 Million<Revenue<500 Million)
  • Product Maturity / End User
    Small Enterprise (Revenue< 100 Million)
  • Company Maturity / How much percentage of your FY2016 revenue (approximate) was generated from the following financial industry vertical features?
    In-Store Visual Monitoring and surveillance
  • Company Maturity / How much percentage of your FY2016 revenue (approximate) was generated from the following financial industry vertical features?
    Location-Based Marketing & Analytics
  • Company Maturity / How much percentage of your FY2016 revenue (approximate) was generated from the following financial industry vertical features?
    Market Forecasting
  • Company Maturity / How much percentage of your FY2016 revenue (approximate) was generated from the following financial industry vertical features?
    Others- FY2016 revenue
  • Company Maturity / How much percentage of your FY2016 revenue (approximate) was generated from the following financial industry vertical features?
    Predictive Merchandising
  • Company Maturity / How much percentage of your FY2016 revenue (approximate) was generated from the following financial industry vertical features?
    Programmatic Advertising
  • Company Maturity
    Breadth of Applications Served
  • Company Maturity
    Geographic Footprint
  • Product Maturity / Type of Retail Support
    On-Site Support
  • Product Maturity
    Product Offerings
  • Product Maturity / Type of Retail Support
    Remote Support
  • Product Maturity / Product Quality and Reliability
    Types of Product Innovation
WEAKNESSES
  • Product Maturity / Offerings
    Services
  • Product Maturity / Solutions/Services offered
    Software Tools
  • Product Maturity / Core features
    Demand forecasting
  • Product Maturity / End User
    Large Enterprises (Revenue> 500 Million)
  • Product Maturity / Support Services
    Others (Please specify)
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity / Types of Product Innovation
    R&D
  • Product Maturity / Product Quality and Reliability
    Levels of support (such as silver, gold, and platinum)
  • Product Maturity / Product Quality and Reliability
    The customer redressal mechanism/program in case of customer complaints/grievances.
  • Company Maturity / Effectiveness of Organic Growth Strategy
    New customers have you acquired in the last two years
  • Product Maturity / Product Features and Functionality
    Customers Satisfaction
  • Product Maturity / Product Differentiation
    Product Enhancement
  • Product Maturity / Product Features and Functionality
    Customer Satisfaction
  • Product Maturity
    Product Features and Functionality
  • Company Maturity / Viability
    Retail customers
  • Company Maturity / Viability
    The expected revenue growth rate (in %) from FY2016 to FY2017
  • Company Maturity / Viability
    total revenue for FY2016
  • Company Maturity / Channel Strategy and Fit
    Distributors spread across the globe
  • Company Maturity / Channel Strategy and Fit
    Strategy to address the un-catered and new target audience

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TOP USECASES
TOP FEATURES
  • Product Features and Functionality
    Core features
  • Product Features and Functionality / Solutions
    Services offered
  • Product Features and Functionality
    End User
  • Core features
    Pricing and Promotion
  • Type of Retail Support
    Remote Support
  • End User
    Medium Enterprises (100 Million<Revenue<500 ..
  • Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Solutions/Services offered
    Consulting & Training
  • Type of Retail Support
    On-Site Support
  • Pre-sales Activities
    Proof of Concept

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