WIPRO LIMITED in Artificial Intelligence in Retail

  • Wipro’s Product Enrichment Engine (PEE) derives product attributes from unstructured data like ratings, tags, and reviews. This granular data becomes a powerful engine that drives personalization, insights, and foresight for business users; helps take decisions based on customer preferences, and measures predict and influences key drives for store performance optimization
  • Wipro's optimization solutions based on the HOLMESTM platform empower retailers to optimize the business and IT operations, resulting in improved efficiency, reduced cost and better.
  • Wipro’s ProdIG-e platform provides tools and services to retail clients that ensure the highest quality of product data. The data, from different sources and diverse suppliers, is customized for Omni-channel requirements, enabling quicker time-to-market.
  • Wipro uses specialized smart signage, electronic shelf labeling, intelligent vending machines, proximity-based engagement technologies and a vast array of payment solutions to identify and target customers with personalized experiences.
  • Wipro has segmented the market into Drugstore and convenience, food and fresh retailing and specialty and non- store.
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USP :

Wipro enables process and technology transformation and provides innovation ecosystem that allows retailers to experience new technology and business paradigms. Many of the top retailers across the world leverage Wipro’s technological and retail expertise to gain agility and reimagine shopping journeys deploying our capabilities in design thinking, analytics, system integration, product engineering, artificial intelligence, cybersecurity, and business support. Wipro provides retail clients with the ability to initiate and maintain meaningful real-time conversations with end customers. Wipro's solutions leverage user-centric design, hyper-personalization, and associate centric tools. Its solutions enable business processes and underlying systems to enable dynamic pricing and promotions, analytics and cybersecurity.

BUYERS
VENDORS
EXPERTS
2.6
ANALYSTS

WIPRO LIMITED detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Offerings
1.85
3.25
3.40
Product Features and Functionality
2.20
3.80
3.80
Product Differentiation
0.85
3.40
3.40
Product Quality and Reliability
1.60
3.50
3.35
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

WIPRO LIMITED has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

    17 Participants

REGIONS
Asia-Pacific
STRENGTHS
  • Product Maturity / Solutions/Services offered
    Software Tools
  • Product Maturity / Core features
    Customer Intelligence
  • Product Maturity / Core features
    Demand forecasting
  • Product Maturity / Core features
    Pricing and Promotion
  • Product Maturity / End User
    Medium Enterprises (100 Million<Revenue<500 Million)
  • Product Maturity / End User
    Small Enterprise (Revenue< 100 Million)
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Pre-sales Activities
    Product Demos
  • Product Maturity / Pre-sales Activities
    Proof of Concept
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity / Solutions/Services offered
    Consulting & Training
  • Product Maturity / Solutions/Services offered
    Support & Maintenance
  • Product Maturity
    Product Features and Functionality
  • Product Maturity
    Product Offerings
  • Product Maturity / Product Quality and Reliability
    Types of Product Innovation
  • Product Maturity / Product Features and Functionality
    Customer Satisfaction
  • Product Maturity / Product Features and Functionality
    License Used
  • Product Maturity / Product Offerings
    Solutions/tools/products
  • Product Maturity / Types of Product Innovation
    Customer feedback/ project upgradation
WEAKNESSES
  • Product Maturity / Solutions/Services offered
    Platform
  • Product Maturity / Offerings
    Services
  • Product Maturity / Core features
    Supply chain management
  • Product Maturity / End User
    Large Enterprises (Revenue> 500 Million)
  • Product Maturity / Type of Retail Support
    On-Site Support
  • Product Maturity / Pre-sales Activities
    Dedicated Account Manager (DAM)
  • Product Maturity / Support Services
    Others (Please specify)
  • Product Maturity / Pre-sales Activities
    Software Requirement Specification (SRS)
  • Product Maturity / Product Quality and Reliability
    Levels of support (such as silver, gold, and platinum)
  • Product Maturity / Product Quality and Reliability
    The customer redressal mechanism/program in case of customer complaints/grievances.
  • Product Maturity / Types of Product Innovation
    R&D
  • Product Maturity / Product Features and Functionality
    Customers Satisfaction
  • Product Maturity / Product Differentiation
    Product Enhancement
  • Product Maturity
    Product Differentiation
  • Product Maturity
    Product Quality and Reliability
  • Product Maturity / Type of Retail Support
    Remote Support
  • Product Maturity / Product Enhancement Development
    New Product Launches
  • Product Maturity / Product Enhancement Development
    Product Upgradation
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TOP FEATURES
  • Product Features and Functionality
    Core features
  • Product Features and Functionality
    End User
  • Product Features and Functionality / Solutions
    Services offered
  • Support Services
    Customer Support
  • Core features
    Demand forecasting
  • Support Services
    Sales Support
  • Solutions/Services offered
    Software Tools
  • Core features
    Customer Intelligence
  • End User
    Medium Enterprises (100 Million<Revenue<500 ..
  • Pre-sales Activities
    Product Demos

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