To cater to the AI platform market, Infosys offers an intelligent platform, Nia. Nia collects and combines data from various sources, such as processes and people, to automate the business processes and remove the need for human resources to carry out repetitive tasks. Nia comprises a data platform, automation platform, and knowledge platform as its key components, along with AI capabilities, such as ML, data analytics, and robotic process automation. Moreover, Nia offers organizations the basis to deploy AI technological capabilities for simplifying complex operations. Another platform that Infosys offers is the Knowledge-Based Engineering (KBE) platform. KBE comprises AI to improve human decision-making capabilities. The KBE platform collects information about engineering products and processes them for developing new products.
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Infosys Nia brings together Mana's big data/analytics, machine learning, knowledge management, and cognitive automation capabilities; AssistEdge's end-to-end RPA capabilities; Skytree's advanced, high-performance, and scalable machine learning capabilities; and OCR, natural language processing (NLP), and infrastructure management services.
Infosys Nia supports a wide range of industry and function-specific solutions and lets customers create personalized experiences to suit their business needs as a unified, adaptable, and modular platform.
Infosys Nia, the next-generation platform, addresses breakthrough business problems like projecting revenues, forecasting what products need to be produced, knowing consumer behavior, profoundly understanding contract and legal document content, understanding compliance, and fraud.
Infosys Nia can assist clients with a wide range of business issues, including:
By creating a real-time risk profile, Infosys Nia can improve the order-to-cash process by customizing the collection strategy, expediting the resolution of disputes, predicting anomalies, preventing disputes, and providing better visibility and forecasting of cash flow to reduce days sales outstanding (DSO).
Infosys Nia can predict manufacturing and material cost variability while also shortening product development cycles.
To operationalize the knowledge, Infosys Nia can generate knowledge models of many, complex labor contracts using an on-demand, self-service conversational interface.
Infosys Nia can build a customer genome based on internal and external data sources to aid in the development of focused messaging, the accurate identification of upselling and cross-selling opportunities, the provision of personalized solutions, and the improvement of customer happiness.