Inbenta Chatbot Pricing & Demo
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81 Buyers Negotiating
Summary
Inbenta’s support ticketing solution comprises ticket and email
management, live chat, sentiment analysis, social media ticketing, and auto responses that enhance
control over customer support of enterprises. Using NLP, the support ticket solutions help in answering the
majority of customer questions and also connect them with a live agent when the questions seem complex.
Inbenta offers its solutions both on-premises and on-cloud, and supports integration with various CRM
platforms, such as Desk.com, Zendesk, mobile integration, service cloud integration, and the Facebook
chatbot. Inbenta’s software is available in more than 20 languages. All its solutions are highly scalable with
customized pricing to fit every client’s requirements. Inbenta also offers a Chatbot development platform
powered by AI and NLU for its customers. Developers can deploy their bots on websites, messengers, and
Skype using the Inbenta chatbot platform. In addition, it offers on-demand live chat support when the bots
are unable to answer customer queries.
Discussions
Strengths
Cautions
Inbenta Chatbot Reviews
Buyer, North America Mid Market Company
May 11, 2023
: Inbenta Technologies, Inc. provides a great bot service, which has made managing all my users a breeze. Its feature-rich and provides plenty of customization options, allowing me to truly tailor the bot to my needs. The user-friendliness of the product is top-notch and allows for an easy setup of the bots and to access them. The cost of ownership is not too expensive and comes with a value for money that I could not go past. The interoperability and integration with other services is also great, and the companys stability and maturity ensure the bots are developed to stay up to date. The overall innovation and customer service of Inbenta are top notch, and they really push the envelope of using cutting-edge technology while providing futuristic use cases. Based on this, I have to give the product an 8/10.
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Buyer, UK SME Company
Apr 04, 2023
Inbenta Technologies, Inc. offers great bot services and I have had such a great time using their product. The features are top-notch and provide users with a lot of options and ways to customize their bots according to their individual needs. I love how intuitive and user-friendly the product is, it allows me to easily set up the bots and the learning curve is relatively low. The cost of ownership of their products is also great which allows me to keep my overhead costs low. The interoperability and integration is also great Inbentas bots integrate incredibly with other services and products I use. Moreover, the companys stability and maturity is really impressive with the bots being developed over time to stay up to date. Overall, the innovation and customer service is top-notch, with the company supporting futuristic use cases and pushing the envelope of modern-day technology. Given the quality and value for money of their product, I highly recommend it and award it an 8/10.
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Buyer, Europe Mid Market Company
Mar 27, 2023
Review #1: Inbenta Technologies, Inc. offers great bot services and I have had such a great time using their product. The features are top-notch and provide users with a lot of options and ways to customize their bots according to their individual needs. I love how intuitive and user-friendly the product is, it allows me to easily set up the bots and the learning curve is relatively low. The cost of ownership of their products is also great which allows me to keep my overhead costs low. The interoperability and integration is also great Inbentas bots integrate incredibly with other services and products I use. Moreover, the companys stability and maturity is really impressive with the bots being developed over time to stay up to date. Overall, the innovation and customer service is top-notch, with the company supporting futuristic use cases and pushing the envelope of modern-day technology. Given the quality and value for money of their product, I highly recommend it and award it an 8/1
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Buyer, Asia Pacific Mid Market Company
Mar 18, 2023
Inbenta Technologies, Inc. provides a great bot service, which has made managing all my users a breeze. Its feature-rich and provides plenty of customization options, allowing me to truly tailor the bot to my needs. The user-friendliness of the product is top-notch and allows for an easy setup of the bots and to access them. The cost of ownership is not too expensive and comes with a value for money that I could not go past. The interoperability and integration with other services is also great, and the companys stability and maturity ensure the bots are developed to stay up to date. The overall innovation and customer service of Inbenta are top notch, and they really push the envelope of using cutting-edge technology while providing futuristic use cases. Based on this, I have to give the product an 8/10.
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Buyer, Europe Company
Feb 28, 2023
I recently decided to try out Inbenta Technologies, Inc.s bot services, and I must say I was quite impressed. The product vision is fantastic and their features are second-to-none, allowing users to truly customize their bots however they see fit. Setting up and using the product is incredibly easy and intuitive very user-friendly. Additionally, the cost of ownership is also very reasonable and provides great value for money. Furthermore, their interoperability and integration capabilities are excellent, with their bots able to integrate easily with other products. Their companys stability and maturity is also great and its commitment to innovation is to be admired. The customer service is also great and they provide supportive futuristic use cases. I strongly recommend the product and give it a 9/10 rating.
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Buyer, Europe SME Company
Feb 03, 2023
Review #2: Inbenta Technologies, Inc. provides a great bot service, which has made managing all my users a breeze. Its feature-rich and provides plenty of customization options, allowing me to truly tailor the bot to my needs. The user-friendliness of the product is top-notch and allows for an easy setup of the bots and to access them. The cost of ownership is not too expensive and comes with a value for money that I could not go past. The interoperability and integration with other services is also great, and the companys stability and maturity ensure the bots are developed to stay up to date. The overall innovation and customer service of Inbenta are top notch, and they really push the envelope of using cutting-edge technology while providing futuristic use cases. Based on this, I have to give the product an 8/1
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Buyer, Asia Pacific SME Company
Jan 07, 2023
Without a doubt, Inbenta Technologies, Inc. is one of the best providers of bot services on the market. The product features are really great and offer many different options for users to utilize and customize. Furthermore, the user-friendliness of the product is excellent and makes it easy to get up and going quickly. Additionally, the cost of ownership for the product is very reasonable and this helps to keep overhead costs low. Moreover, the interoperability and integration factors are excellent, and the bots can easily integrate with the other services that I use. The companys stability and maturity are also strengths, which ensures the bots stay up to date and provide quality results. Overall, Inbentas innovation and customer service is exemplary, and they use cutting-edge technologies in order to support the most innovative and futuristic use cases. For these reasons, I give them an 8/10 rating.
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Buyer, North America Company
Dec 28, 2022
: Inbenta Technologies, Inc. offers great bot services and I have had such a great time using their product. The features are top-notch and provide users with a lot of options and ways to customize their bots according to their individual needs. I love how intuitive and user-friendly the product is, it allows me to easily set up the bots and the learning curve is relatively low. The cost of ownership of their products is also great which allows me to keep my overhead costs low. The interoperability and integration is also great Inbentas bots integrate incredibly with other services and products I use. Moreover, the companys stability and maturity is really impressive with the bots being developed over time to stay up to date. Overall, the innovation and customer service is top-notch, with the company supporting futuristic use cases and pushing the envelope of modern-day technology. Given the quality and value for money of their product, I highly recommend it and award it an 8/10.
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Buyer, North America SME Company
Dec 02, 2022
: Without a doubt, Inbenta Technologies, Inc. is one of the best providers of bot services on the market. The product features are really great and offer many different options for users to utilize and customize. Furthermore, the user-friendliness of the product is excellent and makes it easy to get up and going quickly. Additionally, the cost of ownership for the product is very reasonable and this helps to keep overhead costs low. Moreover, the interoperability and integration factors are excellent, and the bots can easily integrate with the other services that I use. The companys stability and maturity are also strengths, which ensures the bots stay up to date and provide quality results. Overall, Inbentas innovation and customer service is exemplary, and they use cutting-edge technologies in order to support the most innovative and futuristic use cases. For these reasons, I give them an 8/10 rating.
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Buyer, UK Company
Nov 27, 2022
I have been extremely impressed by Inbenta Technologies, Inc. bot services. Its great that it provides users with so many features and customization options, making it very easy to tailor it to our needs. Moreover, the ease of use and setup of the product is remarkable which is great for those who are intimidated by technology. Other features worth mentioning are the cost of ownership - it is simply incredible and delivers amazing value for money. Interoperability and integration capabilities are also fantastic, allowing users to integrate other applications with the bot services. The company is rock-solid and has a great track record in terms of stability. Additionally, their customer service is superb and their commitment to innovation is admirable. I think this company is hitting all the right notes across the board and this is why I am giving them a 9/10 rating.
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Buyer, Asia Pacific Company
Nov 26, 2022
I have been extremely impressed by Inbenta Technologies, Inc. bot services. Its great that it provides users with so many features and customization options, making it very easy to tailor it to our needs. Moreover, the ease of use and setup of the product is remarkable which is great for those who are intimidated by technology. Other features worth mentioning are the cost of ownership - it is simply incredible and delivers amazing value for money. Interoperability and integration capabilities are also fantastic, allowing users to integrate other applications with the bot services. The company is rock-solid and has a great track record in terms of stability. Additionally, their customer service is superb and their commitment to innovation is admirable. I think this company is hitting all the right notes across the board and this is why I am giving them a 9/10 rating.
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Inbenta Chatbot Presence in
Bot Platform Software
Inbenta has a significant presence in the North American, European, APAC, and Latin American regions,
with offices located in the US, the UK, Germany, Spain, Mexico, Brazil, France, the Netherlands, Japan, and
Chile. The company is rapidly expanding, and the MEA region is expected to be its next revenue-generating
hotspot. Inbenta serves various industry verticals, such as the government, BFSI, healthcare, retail,
manufacturing, and utilities using its dedicated bot services. The company has a strong network of
resellers and system integrators, but still needs to focus on expanding its distributor base. Inbenta’s
patented technology serves many industry-leading companies, such as Ticketmaster, Indiegogo, Coupa
Software, and Schlage Locks. The company has witnessed very strong organic growth and launched more
than three new bot-related products in 2016. This growth is backed by its strong R&D cell, with a
substantial amount of its annual revenue being invested in research and new product development
activities. In September 2016, Inbenta raised USD 12 million in series B round funding from Level Equity,
Amasia, and Scale Capital, to expand its presence in the market for enterprise AI and chatbot solutions.
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