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Appian
Virginia, USA
1999
$101MN to $500MN
Enterprise
60 Likes
80 Buyers Negotiating

Summary

Appian is a low code development software specially designed for all kinds of businesses. It allows users to create business process Management (BPM) applications. Appian helps the users to automate complex processes and to create custom apps. Clients, through this software, can easily connect with their team members working in the fields and help in the collection of data with detailed reporting.

Appian Pricing

Various Appian pricing models are available for users. The Enterprise edition comes with a price of $180 per month per user. The Appian pricing for Application edition is available at a range of $90 per month per user. Both the Appian pricing editions come with features like business monitoring, collaboration, analytics, API/SDK, Administration and many more. 

Appian Demo

Appian doesn't have a free version but offers a free trial for the users to download. However, users need to visit their official website and sign in by filling all the necessary details to use the software. Appian is a cloud-based software and is available for Mac, Windows, Android, and iOS.

Appian Features

Here are some of the features of Appian software

  • Workflow
    • Appian is a business management software that helps to connect with the team and monitor data 
    • It analyzes data for interactive reports and helps in data management
  • Connectivity
    • Apian is available in a cloud-based and also on-premises options, so you don't lose any information on the go
    • The software provides in-built connectors for integration with other applications without any need of a code
  • Simple UI
    • The  user-friendly interface of the tool is smooth and comes with real-time monitoring
    • Helps to design and execute complex processes into simpler forms
  • Intelligent 
    • The software uses intelligent technology to work smarter 
    • Automate difficult tasks and integrate systems without API's

 

Discussions

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Appian Reviews

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Buyer, Asia Pacific Company

5
Jun 12, 2023
'I’m pleased with the changes Appian’s business process management software has made in our company. I love what the product vision has done to our processes. It allows teams to communicate better, creating better outcomes for customers that help our company succeed. Plus, the product features are top-notch. The analytics components are especially important because they provide data-driven decisions. This gives us the insights we need for our business. Moreover, Appian’s products are able to support futuristic use cases. These cases are essential for our industry, and the AI-platform helps us to create predictive models that can anticipate changes in the market. On top of that, the user documentation and customer service team have been very helpful. All of the resources I need are superbly organized and the customer service team is always on hand to help when I need assistance. Overall, I’d rate Appian’s business process management software an 8.9/10.'
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Buyer, UK Mid Market Company

5
Jun 11, 2023
'Appian's product is great when it comes to both usability and functionality. Their product is built with scalability in mind and can handle businesses across different sizes and industries. From refining the look and feel of the product, to automating complex tasks, Appian does it all. That said, the setup cost and its complexity can be a challenge. To get the most out of their product, businesses would need to make sure they invest enough time and resources in the setup process. In addition, you need to have expertise and confidence in handling all aspects of the software performance and maintenance to get the most out of it. All in all, I would definitely recommend Appian's process management software for start-ups and small businesses looking for an affordable and comprehensive solution. Rating: 4/5'
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Buyer, SME Company

5
Jun 11, 2023
'1. Appian's Business Process Management Software has been an invaluable tool for our small business. We've been able to increase efficiency and streamline our processes with its easy to use drag and drop interface. The customer service is outstanding and they have provided help and guidance as we have transferred from paper to electronic processes. Appian also offers a number of integrations with other systems we use, allowing us to draw data from these systems and then use its analytics to inform our decisions. Rating - 5/5'
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Buyer, North America Mid Market Company

5
Jun 10, 2023
'4. Value for Money: 5/5 Appian's BPM offering is one of the most cost-effective solutions on the market. It allows users to purchase packages on a monthly subscription basis, and the more expensive packages offer more features. The existing customer discount and team discounts make it even more accessible. They also provide access to BPM specialists who can help to determine what package is most suitable for any given business's needs. All in all, Appian's BPM offering offers great value for money.'
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Buyer, Asia Pacific Company

5
Jun 08, 2023
'As someone who uses Appian's Business Process Management Software for managing my business processes, I have to say that I am really happy with the results so far. This tool has allowed me to streamline processes, automate workflows and gain visibility into activities and performance - all of which are invaluable for small businesses. This software provides a wide range of features and a highly intuitive design that makes it easy to use. It was also easy to migrate existing applications to Appian. Additionally, the customer service team is always available and solves all my queries efficiently. The product vision of Appian is also great - they keep improving their product with better features and functions that make the whole experience seamless. Overall, Appian's Business Process Management Software is a great product for small businesses looking for an effective solution for streamlining their day-to-day workflows. I would definitely recommend it to others. Rating: 4.5/5'
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Buyer, UK Company

5
Jun 07, 2023
'5. Customer Service: 5/5 I've had nothing but a positive experience with Appian's customer service team. They offer 24/7 phone, email, and chat support and are extremely knowledgeable and helpful. The team is incredibly responsive, and I’ve always received the help and answers I need in a timely manner. They also provide helpful onboarding documents, support documents, and the ability to consult with BPM specialists, making Appian a great choice for anyone looking for a reliable BPM solution.'
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Buyer, North America SME Company

5
Jun 07, 2023
'We have found that Appian's Business Process Management Software is a great tool for streamlining our business processes. There are so many great features that have made our lives easier. We really love the drag and drop interface, which makes it easy to visualize our workflows. We can easily make changes to the diagram with just a few clicks. We also love the integration with other services, which allows us to automate certain tasks, saving us a lot of time. Overall, Appian is an incredibly comprehensive Business Process Management Software, and we are very impressed with their product vision and features. Rating: 9/10'
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Buyer, North America Mid Market Company

5
Jun 06, 2023
'The development process of Appian software is great. Features can be added, comprising many options and customizability--from configuring layouts and applications, to integrating with existing back-end systems. This allows startups to create a product with minimal code and with maximum flexibility. Furthermore, Appian allows for integration with third-party software, providing endless possibilities. The user and customer experience is simplified, thanks to Appian. Its easy-to-learn and easy-to-use improvements make it a powerful tool for projects of any size. Its features, such as rules-based notification and pipeline view, make it easier to track and manage business process workflows which is a great benefit for organizations. Overall, from simplified user experience to customization options, Appian provides a great value for the cost. I would recommend Appian software for process management solutions. Rating: 4.5/5'
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Buyer, UK Company

5
Jun 05, 2023
'2. I have been using Appian’s Business Process Management Software for 3 years and although it is a powerful tool, I have been continually disappointed by some of the shortcomings that I have experienced while using it. Their e-payment options and their subscription prices can sometimes add extra costs for users, making the overall business price expensive. Also, it’s difficult to target individual audiences as the scripts need to be adjusted accordingly for each business. It’s difficult to manage administrative and customer inquiries simultaneously as the two are often handled independently. On top of that, the online help program is usually not able to solve all the issues that I have encountered. However, I am impressed by the level of collaboration the program offers. It’s easy for me to communicate with different branches and departments of my business. Additionally, the use of artificial intelligence makes it easier for me to identify issues and resolve them promptly. Rating: 4/5 Furthermore, Appian can easily adapt to different platforms, as the mobile feature allows the program to be used across multiple devices. And, when I don’t have an Internet connection, I can still access the software due to the cloud-based system used. Having this feature has certainly made a huge difference in my business. Rating: 5/5 Overall, Appian’s Business Process Management Software is powerful and provides next-generation features. I believe, with a few extra improvements, it can become the go-to solution for many business owners. Rating: 4/5'
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Buyer, UK Company

5
Jun 01, 2023
'Review 1: I sampled Appian’s Business Process Management software with the goal of finding a better way of automating digital work processes and improving our overall efficiency. One of the first things that I noticed was the superior customer service. Whenever I had a question or got stuck, the Appian staff was quick to respond and provide assistance. The other big benefit that I found was that the software offered a wide selection of features and options. I was able to easily configure automated processes to assign tasks and build solutions that met our business needs. Likewise, Appian’s library of connectors enabled me to easily integrate the software with most popular platforms and applications. I was also impressed with Appian’s emphasis on innovation. The software maintained an up-to-date roadmap and lots of next-generation technologies, which allowed our IT team the flexibility to experiment with new tools and discover ways of optimizing our processes. In conclusion, I rate Appian’s Business Process Management Software 8.5/10 for customer service and 9/10 for overall innovation and use of next-generation technologies. It’s great for automating digital work processes and offers a wide array of useful features and options.'
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Buyer, UK Mid Market Company

5
May 31, 2023
'Rating: 5 stars I've been using Appian's Business Process Management software offering for quite some time now, and it's one of the best in the BPM space. Its ease of use and product vision is outstanding. The user-friendly platform has allowed us to model, automate, store and retrieve business processes quickly while keeping the data secure. It's a powerful tool that can automate and expedite operations as well as provide insight into the business process. The product features are great too. From automated case management to desktop widgets, process analytics and business intelligence, Appian offers an array of features for any team process. Appian's low-code development platform helps us quickly build multiple apps for all use cases without any hassle. And the world-class customer support desk has been super helpful and makes us feel connected to the product. All in all, I'm really impressed with Appian's BPM software offerings. It's a great resource for business process modelers, caseworkers and anyone who needs to quickly and effectively model, execute, and measure their processes. Highly recommended.'
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Buyer, North America Mid Market Company

5
May 29, 2023
'Review #1 I'm the Director of a large multinational company. We were looking for a comprehensive Business Process Management (BPM) software provider and were referred to Appian. My team and I tested the Appian platform, and we were thoroughly impressed. The customer service was excellent. The day we visited the Appian office to demo the product, the whole team was friendly and helpful. They provided us useful information about the product, and their representatives answered all of our questions in a professional and timely manner. We found the platform easy to use and incredibly user-friendly. It has automated workflows, reporting, cloud storage, and other functionalities that can help put your business processes in order. We could see how it would help us streamline and automate our back-office processes and save us time and money. As we had a limited budget, we were concerned about the cost. Appian was willing to work with us to create a package that was within our budget while ensuring we got the features and benefits we needed. We were very happy with the value for money they offered us. Overall, we couldn't be happier with Appian's Business Process Management software and service. I would rate them 5 stars. They exceeded our expectations.'
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Buyer, Europe Company

5
May 20, 2023
'4. Having been in the business process management industry for more than 10 years, I'm familiar with many of the available products and services. Overall, while I’ve seen quite few good ones, Appian's Business Process Management Software stands out among the best. Right from the beginning, I knew that this was an innovative product due to its modern design and intuitive user-interface. Not only is it user-friendly, but it also offers a lot of great features such as process automation and custom reporting capabilities. I'm particularly impressed with their commitment to product improvement, as they are always introducing new features to the software. On the whole, I'm definitely recommending this product and rate it a 9/10.'
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Buyer, UK Company

5
May 20, 2023
'Review 1 I am currently an Engineering Manager and have used Appian’s Business Process Management Software for the past 6 months. My initial impression of the offering is overall positive and I am quite pleased by how integrated its services are with futuristic use cases. Appian allows users to develop complex, visually appealing automated processes to streamline processes and increase team efficiency. For instance, my team has utilized Appian to develop a chatbot to help guide customers through our product offerings with improved accuracy compared to our manual process. Additionally, Appian’s drag and drop tools make it incredibly easy to design custom workflows. I was able to get my team up and running with all of the features Appian offers in no time. However, I don’t think all of their features are quite ready for a global scale deployment yet; I would rate Appian’s BPM Software 7/10 for futuristic use cases and 9/10 for ease of use.'
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Buyer, SME Company

5
May 19, 2023
'Rating: 5 stars I'm a customer success leader and I've been using Appian's Business Process Management software offerings for a while now, and it's one of the best in the BPM space. The ease of use and the product vision is outstanding. I love the fact that Appian’s software platform is user friendly, allowing business processes to be quickly modeled, automated, and safely stored and retrieved. This streamlined, visual BPM feature allows our team to execute operational processes and procedures much faster and more efficiently. Additionally, the array of product features in the platform offers an endless array of tools and options to craft robust business process management use-cases. From automated case management and desktop widgets to process analytics and business intelligence, the platform offers a range of features suitable for any team process. I'm particularly pleased with Appian's ability to integrate third party applications into any process. With the simple and low-code platform, we could quickly build multiple apps for all use cases within a few days. That, along with Appian's world-class customer support and impeccable customer service kept us connected and gave us the confidence we needed to go from design to deployment. All in all, Appian's Business Process Management software offering is a great resource for business process modelers and caseworkers who are looking for a comprehensive and reliable platform. It's definitely a must-have for teams who need to quickly and effectively model, execute, and measure their processes. Highly recommended.'
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Buyer, UK Mid Market Company

5
May 19, 2023
'Review 5 I have been using Appian’s Business Process Management Software in my role as an Engineering Manager for the past few months. It took me a while to get around their features before I felt comfortable with the software but it has proven to be a great addition to my teams’ workflow processes. It allows us to easily analyze data, run automated processes that reduce manual tasks, develop chatbots and more. However, its scalability capabilities are still lacking and some of the features lack the precision that global use cases need. That said, I would rate it 7/10 for futuristic use cases and 8/10 for ease of use.'
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Buyer, UK Company

5
May 15, 2023
'3. Overall: 5/5 When it comes to BPM software solutions, Appian really stands out. It has comprehensive features, is incredibly affordable, and offers superior customer service. Its user interface is easy to navigate, and there are plenty of helpful resources and support documents. I’ve been using Appian’s BPM offering for over a year, and I would highly recommend it to anyone looking for an effective, reliable BPM solution.'
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Buyer, SME Company

5
May 15, 2023
'Review #5 As the Director of a large multinational business, we decided to look into Business Process Management (BPM) software vendors and we found Appian. I'm impressed by how well they excelled in customer service and the value they delivered. We were welcomed with open arms and our questions were answered with great detail. They even provided us with a complete product demonstration to make sure we were up to speed with all of Appian's features. The platform itself was beyond impressive. It offered automated workflows and reporting, cloud storage, and more essential features that would streamline our processes and ultimately save us time and money. Considering our limited budget, we were concerned about the cost of such a software. Appian was very accommodating and worked with us to create a package that fit our requirements and our budget. We received excellent value for money. Appian surely exceeded our expectations in terms of their Business Process Management software and customer service as a whole. We give them a 5 star rating!'
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Buyer, Asia Pacific Company

5
May 14, 2023
'I have been working as a business analyst in the enterprise software industry for almost two decades now; during this period, I have seen many different business process management (BPM) technologies emerge and disappear. Among the popular names in the field, I have been particularly impressed with Appian, who provide a variety of BPM suite of applications. My experience with Appian’s suite of offerings has been quite positive, which I attribute to the following three aspects. First and foremost, I must speak of the value for money that Appian’s BPM Suite offers. Certainly not the cheapest in the market, Appian nevertheless provides exceptional value: the software is of great quality and I have thoroughly enjoyed working with it. Moreover, the support and customer service provided are also very responsive, including technical consultations and hands-on advice when needed. Overall, I have been highly satisfied with Appian’s offerings. Rating: 9/10 Second, Appian’s BPM suite stands out when it comes to interoperability and integration. Even though the suite offers all the basic tools needed to manage any business process, it is highly l exible and allows for a high degree of interoperability with other systems and technologies. This is particularly useful for larger enterprises, which may have multiple systems in place– Appian’s suite allows for smooth integration of these systems and ensures seamless workflows across all platforms. Rating: 8/10 Finally, I must also mention the ease of use associated with Appian’s BPM suite. Developing with Appian is simple and intuitive. Moreover, due to its great integration capabilities, Appian can also be used effectively by many users with different levels of technical expertise. All in all, it is a great tool for quickly and easily managing business processes for any enterprise. Rating: 9/10 In conclusion, Appian’s Business Process Management Suite offers great value for money and is highly compatible with other technologies and platforms. In addition, the suite is easy to use and can be employed in a short period of time, even by those with minimal technical expertise. All this makes Appian an ideal solution for any business looking for an effective, efficient, and highly customizable way to manage business processes. Rating: 8.5/10'
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Buyer, North America Mid Market Company

5
May 10, 2023
'1. Appian’s Business Process Management Software was one of the first ones I tried for my small business. I’ve been using it now for around 5 years and there has certainly been a learning curve for sure. However, it opened up a much broader understanding of how automation can improve my business processes. I haven’t found any other program that can keep up with the new trends in technology and provide the same level of easiness of use as Appian. Although I do have a few negative sentiments, overall I’m pretty impressed with the program. I find it difficult to customize processes, as the automated templates don’t always fit my specific needs. This can really add extra steps to the setup process that require extra effort. Additionally, the algorithm does not always pick up on problems quickly, which makes it harder to identify recurring issues. Rating: 3/5 Despite some of these negatives I mentioned, what stands out for me is the level of next-generation technology incorporated within the system. It’s impressive how Appian was able to layer AI into the program, as it makes processes more efficient without creating any additional work for me on my end. I also really appreciate the mobile-ready feature. It’s easy to bring on a mobile device, allowing me to continue working on projects while on-the-go. Rating: 5/5 Overall, I’m really happy with Appian’s Business Process Management Software, for its innovation and ease of use. Everything is set up to be user friendly. I’m hoping they can address some of the issues I mentioned and I really look forward to the updates to come. Rating: 4/5'
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Buyer, UK Company

5
May 10, 2023
'I recently had the opportunity to use Appian's Business Process Management Software for our business processes and I must say, I'm impressed! Not only does it make our processes more efficient and cost-effective by providing a drag and drop interface for easy visual modeling, but it also makes it easy to integrate with other applications and automate certain tasks. Plus, Appian also has advanced features that allow us to look into the future by allowing us to run predictive analytics to gain insights and make better decisions. Overall, Appian is an innovative and comprehensive Business Process Management Software, and I can't wait to see what they do next. Rating: 9.5/10'
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Buyer, Asia Pacific Mid Market Company

5
May 05, 2023
'1. Value for Money: 5/5 I’ve been in the business process management (BPM) industry for over 20 years and I’ve used many software solutions. In my opinion, Appian’s BPM offering really stands out in terms of its affordability. Appian’s BPM offering allows users to sign up for a monthly subscription fee with varying levels of support and features depending on the package. This makes it a great value for the money. Plus, there are additional discount tiers for existing customers and for teams, which can make the cost even more affordable.'
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Buyer, Asia Pacific Mid Market Company

5
Apr 29, 2023
'##Review 4 - Overall Benefit (Rating: 5/5) As an engineering manager, I have been able to experience the overall benefit of Appian's BPM software on our business operations first hand. Our processes have become more efficient, with fewer bottlenecks and manual tasks that were once a critical part of our processes. Not only that, but the security of our data has greatly increased, thanks to blockchain technology being incorporated into the platform. The customization that Appian provides is top-notch, and I appreciate that their solution is tailored specifically to meet our needs. All in all, I highly recommend Appian's Business Process Management software as it has been a key factor in our success.'
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Buyer, UK Company

5
Apr 27, 2023
'As a Customer Success Woman Leader, I am pleased with Appian’s business process management software. I love the idea of creating custom applications, which can automate processes and make the management of processes a breeze. The product vision has a futuristic outlook and is able to keep up with the changing technology landscape. The product features are extremely useful. From creating apps for team members to being able to build comprehensive workflows that allow for the control and manage of processes across teams, I feel like Appian’s products are an excellent way to help our company succeed. I appreciate the built-in security features and the easily customizable data models. The product is also capable of supporting futuristic use cases. It’s powerful and easy-to-use artificial intelligence platform enables us to create predictive workflows and processes that are designed to adapt to our changing business needs. Additionally, the analytics feature helps us to gain insights into performance trends, giving us the data we need to respond quickly to changing situations. I have to admit that I was a bit hesitant in the beginning, but after using Appian’s products I can now say that I am very pleased. The user documention is comprehensive and the customer service team is friendly and helpful. Overall, I’d rate Appian’s business process management software as a 8/10.'
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Buyer, UK Company

5
Apr 27, 2023
'Having recently deployed Appian's Business Process Management Software in our organization, I am absolutely delighted with the results. It has helped improve visibility and transparency over our business processes and has increased the speed at which we make decisions. The first feature that I find most impressive about its software is the ability to rapidly deploy a complete application, from design to implementation, in an extremely short time. This drastically reduced the time from product conception to implementation and allowed us to serve customers in record time. The Visual Data Flow feature also impressed me, as it allows the user to fully customize their workflow so that it is highly tailored to the nuances of each individual customer. Moreover, I was able to create a single interface for all of my business processes, which has made them much easier to interact with. Another major benefit of their software is the cost savings. Appian's subscription-based or pay-as-you go pricing model gives businesses great flexibility in how much they'll spend on their software. This is something that we take full advantage of, as it allows us to scale our usage depending on our business needs. I would be remiss if I don't mention the customer service and technical support that we've been getting throughout our deployment. The Appian team has been extremely responsive and knowledgeable with any issues that we encountered. All in all, I'm thoroughly impressed with Appian's Business Process Management Software and I highly recommend them to all businesses. I rate it 5/5 stars!'
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Buyer, Asia Pacific Company

5
Apr 25, 2023
'I have been using Appian's Business Process Management Software for a while now and can honestly say it is one of the most valuable tools I have in my arsenal. It has streamlined our processes, making them more efficient and cost-effective. It allows for easy visual modeling, which makes it easy for different teams and departments to quickly understand the workflows and process structure. Appian also provides an intuitive interface where new tasks can be added, removed and corrected which makes it easy for us to keep our process flow up-to-date. The ability to rapidly make changes and model automated processes is invaluable. Furthermore, the ability to integrate with other applications within our systems means that Appian can automate certain tasks that would have once taken significant time and effort to do manually. As far as I'm aware, Appian is the most comprehensive and comprehensive Business Process Management Software on the market. Rating: 8.5/10'
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Buyer, Asia Pacific Company

5
Apr 22, 2023
'I've recently switched my business to Appian's Business Process Management Software and I am extremely happy with the results so far. This software makes it easy to automate processes and is incredibly user-friendly, with a great design and intuitive controls. One of the most impressive features is the visibility into our operations that this software provides us with. I can get an up-to-date oversight over our progress and the performance of my business processes. It was also easy to set up the software, as Appian is flexible enough for migration of our existing applications. Their product vision matches the high-quality work they have been doing in the industry. The customer service was really good and they provided me with essential guidance to get the most out of the product. I felt like I was in good hands and I couldn't be happier with Appian's Business Process Management Software. I would highly recommend Appian's Business Process Management Software to any small business because of their robust products and excellent customer service. Rating: 5/5'
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Buyer, North America Mid Market Company

5
Apr 20, 2023
'Review 5: I recently tried Appian’s Business Process Management Software and I’m glad to report that it surpassed my expectations. Right off the bat, customer service was an incredible experience with quick and helpful responses whenever needed. Moreover, the user friendly and intuitive software allowed me to configure automated processes to assign tasks and build tailored solutions to fit our business needs. I was also impressed by the number of features and options I had as well as the library of connectors which enabled me to easily integrate the software with most popular platforms and applications. Finally, kudos needs to be given for Appian’s commitment to innovation. The software managed an up-to-date roadmap and was always ahead of the game with regards to next-generation technologies. Thus, our IT team had the flexibility to experiment and discover new tools for optimizing processes. In conclusion, I rate Appian’s Business Process Management Software 9.5/10 for customer service and 9.5/10 for overall innovation and use of next-generation technologies. This software is ideal for automating digital work processes and offers a wide array of features and options.'
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Buyer, North America Mid Market Company

5
Apr 17, 2023
'Review 3: Appian’s Business Process Management Software I’m a procurement manager, and I can attest to the fact that Appian’s Business Process Management Software solutions offer a wide range of features at a reasonable price. The software offers comprehensive automation of manual processes, and with its intuitive interface, can help you bridge the gap between departments with its seamless integrations—from different countries to various sources of data. The integrations offer both scalability and security, as it can be adapted to different applications, and the companion tools are an added bonus. The suite of features offered by Appian is constantly updated, and with its user-friendly interface, even employees with little or no experience of the software can easily work on it. On top of that, their support team is very responsive and helpful. To sum it all up, I can easily rate Appian’s Business Process Management Software 5 out of 5 for value for money, interoperability and integration.'
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Buyer, UK Mid Market Company

5
Apr 12, 2023
'Interoperability & Integration – 4/5 Appian’s Business Process Management Software provides great interoperability and integration capabilities. The software integrates easily with existing systems and works seamlessly with other applications and third-party vendors which was a major benefit to us during the implementation. We needed to deploy a BPM solution that connected with our legacy systems and existing software solutions, and the integration went very smoothly. The great integration allowed us to move project processes faster. We are very happy with how the system worked for us.'
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Buyer, North America SME Company

5
Apr 12, 2023
'2. We have been using Appian's Business Process Management software for several months now and the experience has been quite positive. Its user-friendly drag-and-drop interface makes it quite simple to set up and manage processes. It has allowed us to do more with less and has streamlined our operations resulting in a significant returns on our investment. We also appreciate the customer service and the ease of integration with other systems. Rating - 4/5'
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Buyer, Europe Company

5
Apr 11, 2023
'3. I started using Appian’s Business Process Management software a few months ago and there are some things that I really like about it, and some that I don’t. I am impressed by the level of automation available. But, I feel that the cost of the software, compared to some of its competitors, is a bit high. Additionally, setting up new processes can be difficult as it requires extensive coding to get to a satisfactory level. Rating: 3/5 However, what stands out for me is the level of customization available. I can easily adjust any existing process to make it fit my business’s specific needs. I also have the ability to scale up my operations quickly, thanks to the scalability feature. Rating: 5/5 Overall, Appian’s Business Process Management Software is a powerful tool that allows for next-generation technology. Even though it comes with some issues that need to be addressed, I still believe it is a great program for any business owner. Rating: 4/5'
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Buyer, North America SME Company

5
Apr 10, 2023
'2. Customer Service: 5/5 Appian’s customer service has been top notch from day one. There’s a dedicated customer success team that is available 24/7 via phone, email, or chat. This team is knowledgeable and eager to help with any queries or technical issues that I may have. They also have dedicated onboarding specialists and have developed a series of helpful support documents for users. On top of all that, Appian also offers the ability to consult with BPM specialists to help determine what type of solution is best for the customer’s needs.'
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Buyer, Europe Company

5
Apr 08, 2023
'As a Senior Manager for our organization, I recently tested Appian's Business Process Management Software offerings. My overall experience with the product was excellent, as it had numerous features that I have not often seen in similar software. Appian's process automation, case management, data handling, workflow and analytics capabilities are just a few of the great features that made our process management much easier. The main highlight of this product is its use of advanced technologies such as adaptive automation and intelligent learning features. These features allowed us to manage our processes more efficiently and accurately predict potential issues. Appian also enabled us to automate tedious and manual tasks, thereby saving us a lot of time and effort. Appian's BPM software has been built on the latest technologies to ensure scalability and availability. The product enables us to keep up with our growing business needs as it is quickly updated to accommodate new changes. This is really helpful as it allows us to stay ahead of the competition. I rate Appian's BPM software offerings a solid 8/10 for their efficiency in helping us manage our processes more effectively and their use of next generation technologies. I would definitely recommend Appian's BPM software to any organization looking for a comprehensive and efficient process management solution. Review 3 : Appian Business Process Management Software'
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Buyer, UK Company

5
Apr 08, 2023
'I'm absolutely ecstatic with the performance of Appian's Business Process Management Software. We've been using it for a few months now and it has enabled us to completely revolutionize our operations. The Dynamic Applications feature has been particularly useful to us, as it allowed us to deploy a full application in a fraction of the time it would've taken us with any other software. It also enabled us to create applications tailored to the preferences of our customers. The Visual Data Flow feature is nothing short of brilliant. We are able to capture massive amounts of data to inform our decisions and create fully custom workflows to suit the needs of each individual customer. This has enabled us to drastically reduce our response time and provide a superior customer experience. In addition, the automation capabilities enabled us to delegate mundane and repetitive tasks to the software, freeing us up to focus our attention elsewhere. This has resulted in a major increase in our efficiency. Moreover, its subscription-based pricing model is incredibly cost effective, allowing us to scale our usage according to our budget. All in all, I highly recommend using Appian's Business Process Management Software for any business looking to gain an edge over their competitors. I rate it 5/5 stars!'
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Buyer, UK Mid Market Company

5
Apr 06, 2023
'Review 5: Appian’s Business Process Management Software As a Procurement Manager, I’ve had the pleasure of working with Appian’s Business Process Management Software solutions. They are an excellent choice for automation of manual processes, and their ability to connect different data sources allows your business to become much more connected—with ease. The range of features offered by Appian is quite impressive, and their application layers and underlying software are constantly being updated to add new features. Furthermore, the interface is intuitive and easy to use, and their companion tools make the suite easy to work with for automation of processes. The cost of Appian’s services can add up quickly if you are running multiple projects, but their independent nature allows you to opt-out and scale up as and when you need it. All in all, I rate Appian’s offerings 5 out of 5 for value for money and its interoperability and integration capabilities.'
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Buyer, Europe Company

5
Apr 05, 2023
'Review 3: As an R&D Head, I was searching for business process management software and fortunately came across Appian’s offerings. Right off the bat, I was enthralled by Appian’s customer service which provided quick and helpful responses whenever I needed any help. Apart from customer service, the software was incredibly user friendly, allowing me to easily configure automated processes to assign tasks. Furthermore, the sheer amount of features and options available was remarkable and the library of connectors easily allowed me to integrate the software with most popular platforms. Additionally, Appian takes its innovation seriously, consistently striving to stay ahead of the curve in terms of next-generation technologies. This allows us the opportunity to test out new tools and discover more efficient ways of automating digital work processes. In summary, I give Appian’s Business Process Management Software a rating of 9/10 for customer service and 10/10 for overall innovation and use of next-generation technologies. Without question, this is a great fit for automating digital work processes and offers a wide array of features and options.'
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Buyer, UK Mid Market Company

5
Mar 29, 2023
'I'm a Senior Manager for our organization and recently had the opportunity to test Appian's Business Process Management Software offerings. We have had a great experience with the product so far and it makes our lives much easier. The software has a great set of features that help us to manage our processes better. These features include process automation, case management, data handling, workflow and analytics capabilities. The software has been a great solution to meet our futuristic use cases as it comes with very advanced features such as adaptive automation and intelligent learning features. We are able to more accurately track processes and predict issues before they arise. Also, Appian has enabled us to automate tedious and manual tasks that would otherwise require more staff effort. The overall innovation and use of next generation technology has been fantastic. The product is built with the latest technologies and is quickly updated to keep up with the times. Additionally, the software is built with scalability and high availability in mind so that it can easily adjust to our changing business needs. I rate Appian's BPM software offerings a 9/10 for their futuristic use cases and overall innovation. It is an excellent software for managing processes and I would highly recommend it to anyone who is looking for a comprehensive and powerful process management solution. Review 2 : Appian Business Process Management Software'
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Buyer, Asia Pacific Mid Market Company

5
Mar 28, 2023
'I recently started using Appian's Business Process Management Software, and I must say, I'm impressed! It's an incredibly comprehensive tool that makes it easy to streamline our business processes. The drag and drop interface makes it easy to visualize our processes, while the integration with other applications allows us to automate certain tasks. Plus, Appian also incorporates predictive analytics capabilities, giving us the ability to look into the future and make better decisions. The product vision and features are top-notch and I'm sure it will only get better. Rating: 10/10'
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Buyer, Europe Company

5
Mar 28, 2023
'Review 2: Appian’s Business Process Management Software As a procurement manager, I have had the pleasure of using Appian’s Business Process Management Software solutions. While there are some cheaper options on the market, the comprehensive suite of features available in the Appian suite more than make up for the initial cost. The software is optimized for quick implementation and can be adapted to any organization’s needs. It has tools to help you define processes, monitor and control them, and improve them. They also have integrated data management tools to help you share information within your organization. The software works smoothly with no downtime, and the user-friendly interface makes it easy to use, even for employees who have no experience of the software. One of the great things about Appian and the way it works is that it’s highly interoperable, meaning it can integrate with existing software systems easily. This allows it to scale up quickly when needed, while also ensuring that all the data coming into and out of the software is secure. The support team is also incredibly helpful and always on-hand to answer any queries I might have. Overall, I rate Appian’s Business Process Management solutions 5 out of 5 for value for money, interoperability and integration.'
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Buyer, UK Company

5
Mar 26, 2023
'I'm impressed with Appian's quality product in terms of business process management. As a supplier partner, I've seen their software streamline the operational tasks of many businesses. Even the most complex tasks are made simple and easy to monitor thanks to Appian's user-friendly interface. Having an integrated and fluid back office process is a critical part of business success and it is here that Appian truly excels. Their focus on compliance and governance, proven track record in providing fast timeframe implementations, and detailed, customized Analysis Reports are invaluable assets to businesses of any size. The cost of ownership is also very reasonable. When it comes to value for money, Appian is an ideal choice. There are no surprises with hidden features or subscription costs with Appian’s offerings making it attractive to budget-conscious businesses. I highly recommend Appian to anyone looking for a great business process management product. Rating: 5/5'
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Buyer, UK Company

5
Mar 22, 2023
'We recently purchased Appian's Business Process Management Software and I must say, this product has been a great investment. It has vastly improved our company processes and the return on investment has been spectacular. The software comes with a lot of features such as process automation, visibility into activities and performance, easy migration of existing applications and more, making it a great asset to our business. It was also relatively easy to set up and allowed us to optimize our process quickly. We also like the customer service of Appian - the staff is quick and helpful in solving our queries and providing tips for the best use of their product. The product vision and features, combined with the great user experience, has really impressed us. Appian's Business Process Management Software combines innovation and reliability, making it an ideal product for any small business looking to optimize their processes and increase efficiency. I highly recommend it. Rating: 5/5'
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Buyer, UK Company

5
Mar 21, 2023
'Review #4 As the Director of a major multinational company, I wanted to find the most comprehensive Business Process Management (BPM) software provider. We tried out Appian and all I can say is that they certainly met and exceeded our expectations. The customer service was nothing short of outstanding. Everyone we interacted with was very helpful and knowledgeable. We asked a lot of questions, especially around how the platform could help optimize our businesses processes and they answered them all with expertise. The product itself was amazing as well. The features are incredibly user-friendly and provide an all-in-one solution for streamlining various workflows and reporting. We could clearly see how it would help save us time and money in the long run. We had a limited budget and were worried about the cost of such a software. Appian was willing to work with us to ensure we were still able to acquire the features that we needed. They provided us with great value for money. I can honestly say that our experience with Appian's Business Process Management software and customer service offerings was top-notch. We give them 5 stars!'
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Buyer, Asia Pacific Mid Market Company

5
Mar 20, 2023
'Review 1: Appian’s Business Process Management Software I am a Procurement Manager, and I work with some of the most innovative, game- changing software on the market. Appian’s Business Process Management Software solutions have been around for a while, and they offer tremendous value for what I pay. The software is well known for its effectiveness and ease of use, and that is all true. Appian’s software is an easy-to-use platform and one of the few solutions that allows businesses to automate previously manual processes. It also helps bridge the gap between departments with its seamless integrations—from different countries to various sources of data. The user interface of Appian’s software is also very intuitive and adaptable to levels of experience which is a key for us. Not only can you work on the software from anywhere at any time, but you can also customize what you need to do and even set up personalized dashboards. In terms of value for money, the suite of features offered by Appian is always getting updated, with respect to both application layers and the underlying software itself. The range of applications as well as the companion tools are excellent and makes the suite easy to work with for process automation. Despite being competitively priced, the cost of Appian’s services can soon add up, especially if you are running multiple projects and have more than one user. However, the independent nature of Appian’s software allows you to opt-out and scale up as and when you need to. I rate Appian’s offerings 5 out of 5 for value for money and its interoperability and integration capabilities.'
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Buyer, Asia Pacific Mid Market Company

5
Mar 19, 2023
'3. Appian's Business Process Management Software is an innovative product with a lot to offer. From its user-friendly design to the powerful features it offers, it really stands out among other products in the market. Its process mapping capabilities help companies effectively visualize their processes to see where improvements can be made, while its automation capabilities allow companies to automate repetitive tasks, saving them time and money. Additionally, Appian offers countless features, like analytics and messaging that enable companies to optimize their processes for better performance. Overall, Appian is a great product and I rate it a 8.5/10.'
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Buyer, Asia Pacific Company

5
Mar 17, 2023
'##Review 3 - Use of Next Generation Technology (Rating: 5/5) Appian's BPM software also heavily relies on the use of next generation technologies. Their use of artificial intelligence (AI) and machine learning allows us to leverage the power of these technologies to better automate our business processes. Not only that, but their use of blockchain technology also allows for the increased security and immutability of our records. Additionally, they provide us with the ability to make predictive data decisions, and with their Natural Language Processing capabilities, these decisions become even more accurate as time goes on. The use of these technologies has allowed us to be confident in the reliability of our processes, and Appian is at the forefront of the industry in this aspect.'
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Buyer, UK Mid Market Company

5
Mar 16, 2023
'I recently had the privilege of using Appian's Business Process Management Software and I have to say that I am thoroughly impressed. The platform is incredibly well-designed, user-friendly and intuitive - facilitating an efficient and streamlined customer service process. For a multinational company like ours, with customer service operations spanning across multiple countries, this platform proved to be a lifesaver. The modular design of the platform enabled us to adjust our processes at lightning speed and without any hiccups. This allowed us to customize our customer service operations to provide a personalized service for each of our customer base. We managed to keep our customer response times under two hours and the customer feedback we've received has been overwhelmingly positive. I also found the user experience and support provided by the Appian team to be up to the mark. Each time a query or issue came up, we were provided with best-in-class customer support which quickly resolved any arising issues. I would not hesitate to recommend this platform to any business. The value for money is outstanding and the integrated process automation within the platform was amazing. Not only was the platform able to track customer requests and automate the subsequent process, but they scale easily with business growth. This adds great potential for supporting the futuristic use-cases that we have in mind. Rating: 9/10 based on my experience - Appian's Business Process Management Software is a valuable asset for any business looking to streamline their customer service operations.'
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Buyer, SME Company

5
Mar 13, 2023
'3. Appian's Business Process Management software has come as a blessing for us. Prior to its implementation, we were managing many processes manually, and life was exhausting (and full of errors). With Appian, our processes have become automated and modular, and the cost savings have been tremendous. In particular, I'd like to highlight the great customer service team who have been accommodating and have answered all our queries in a timely fashion. Rating - 5/5'
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Buyer, UK Mid Market Company

5
Mar 11, 2023
'Review 4 As an Engineering Manager for a major software company, I was assigned the task of leading a transition to Appian’s Business Process Management Software. Appian has been both helpful and challenging. Thanks to its integrated cutting-edge features, we have been able to develop robust and automated processes in no time. However, its lack of scalability is still a barrier to global use cases. Additionally, in my experience, Appian’s drag and drop tools are not always that intuitive and you can be easily lost in its overly complex UI. That said, I would rate its ease of use 8/10 and futuristic use cases 5/10.'
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Buyer, UK Company

5
Mar 08, 2023
'1. Appian's Business Process Management Software is one of the best offerings on the market. Having been in the industry for more than 10 years, I can honestly say that their product is second to none. Appian offers amazing features that really take business process management to the next level. Not only does it offer flexible features that help companies manage their processes in real-time, but it also provides robust reporting capabilities, enabling companies to analyze and improve their processes. Additionally, their support staff is extremely knowledgeable and helpful if you ever need assistance. All in all, I'm thoroughly impressed with Appian's product and would rate it 9/10.'
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Buyer, SME Company

5
Mar 07, 2023
'Review 2: Recently, I was tasked with researching business process management software and I was lucky enough to sample Appian’s offerings. From the get-go, Appian’s customer service was top-notch. Whenever I had a question or needed assistance, I had a response in minutes and whatever assistance I needed, I always got answers that hailed me toward success. In addition to the customer service, Appian’s software was incredibly intuitive and user friendly, allowing me to build automated processes with relative ease. I was also impressed by the number of features and options available and being able to integrate the software with most popular platforms. Moreover, Appian is consistently innovating and furthering their roadmap with lots of next-generation technologies, making them one of the most future-proof software solutions available. This affords our IT team lots of flexibility in discovering new and better ways of optimizing our processes. To sum up, I rate Appian’s Business Process Management Software 9/10 for customer service and 9/10 for overall innovation and use of next-generation technologies. This software is a great fit for automating digital work processes and offers a wide array of useful features and options.'
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Buyer, UK Company

5
Mar 07, 2023
'Review 4: Appian’s Business Process Management Software As a procurement manager, I’ve had the opportunity to work with Appian’s Business Process Management Software solutions, and I must say that it’s easy to use and reliable. The software is extremely adaptive and can be scaled up easily when needed. It offers an efficient and secure integration with different sources of data, making it easy to share information across departments. The user interface is quite intuitive and user-friendly, meaning even employees with limited knowledge of the software can work on it. The range of features Appian offers is very impressive, this suite is well supported by their support team who are there to help whenever needed. In terms of value for money, I find Appian to be worthwhile, as its applications and the companion tools make it a viable choice for process automation. I rate Appian’s Business Process Management Software 5 out of 5 for value for money, interoperability and integration.'
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Buyer, North America Mid Market Company

5
Mar 05, 2023
'I have had the opportunity to work with Appian's Business Process Management software for the past year, and all I can say is that this is one of the most sophisticated yet user-friendly business management software I have ever come across. The UI alone is enough to make anyone take notice, what with its clean and intuitive design. Plus, the pre-configured templates and multimedia capabilities allow even novices to quickly create projects without any difficulty. But more important than the looks, Appian’s suite of BPM applications have been extremely useful in helping us streamline our enterprise's workflow processes. This means that tasks are now being completed much more quickly and efficiently, while reducing unnecessary errors. Plus, multiple users can collaborate closely on the same project from a variety of devices, which was a huge bonus for us. Rating: 8.5/10 Another aspect I found to be particularly useful was the mobility and scalability Appian provides. Not only does the software work perfectly on all major platforms, it integrates seamlessly with other applications and databases. That makes it much easier for us to implement new workflows as our business needs evolve. What’s more, Appian is able to handle extremely large data sets, so scalability is never an issue. Rating: 9/10 Another huge benefit of Appian BPM is the low-cost options they offer. This is especially great for small and medium-sized businesses who need a powerful BPM solution but don’t have a large budget to work with. This has allowed us to upgrade our legacy system without breaking the bank. Rating: 8/10 Overall, I’m extremely pleased with the Appian BPM suite. It allows us to easily create projects and workflows, scale up as needed, and integrate different systems efficiently. Plus, their low-cost options make them one of the best value for money BPM offerings in the market. Rating: 9/10'
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Buyer, UK Company

5
Mar 04, 2023
'Product Features – 4/5 The Product Features that Appian’s BPM Software is great for us. We’ve been able to customize the product to fit our needs, including our specific process models. We really appreciate the best-in-class features, including real-time analytics and collaborative process editing. Additionally, the reports are great – using them, we can quickly identify issues to help us make decisions. One thing that was a bit disappointing was the lack of certain features that we were expecting. We hope that Appian can work on that and more add-ons in the near future.'
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Buyer, UK Company

5
Mar 03, 2023
'I have been using Appian's BPM suite myself now for several years, and I am more than satisfied with the experience it has given me. The suite offers a broad range of features, allowing me to easily create custom workflows that are both efficient and effective. As a business analyst, I am especially impressed by the complexity of Appian's routing layers and its ability to integrate with a wide range of software platforms and databases. Rating: 8/10 What I find particularly remarkable is the cost. Even though Appian's BPM suite is one of the more sophisticated systems out there, they offer competitive rates that make it affordable for businesses of all sizes. This emphasize on affordability makes Appian a great choice for SMEs who are looking for an effective business process management system that doesn't pinch the pocket. Rating: 9/10 In terms of customer service, Appian has also been outstanding. The support staff is knowledgeable and responsive. Whenever I had a problem or a query, I got an instant response from a customer service representative. What's more, Appian also provides hands-on consultancy for complex projects, so businesses can quickly deploy their workflows with minimal disruption. Rating: 9/10 In conclusion, I would highly recommend Appian's BPM suite, particularly for businesses that need a powerful and cost-effective system with plenty of flexibility. The suite is easy to use, integrates seamlessly with other software systems, and is highly affordable. Plus, the level of customer service is top-notch. Rating: 9/10'
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Buyer, North America Mid Market Company

5
Mar 03, 2023
'Performance & Reliability – 5/5 We were really pleased with the reliability of Appian BPM Software. The system is designed to be reliable, secure and flexible so it can handle a range of processes. In addition, the system was designed to handle a lot of users, so there are no performance issues or delays during peak times. This allows us to use the system without having to worry about any performance or reliability issue. We really appreciate it.'
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Buyer, Asia Pacific Company

5
Feb 21, 2023
'Rating: 5 stars I have been using Appian's Business Process Management software offering for some time now and I'm pleased to say that it's one of the best in the BPM space. Appian's platform offers users an easy-to-use and visually intuitive interface; allowing our team to quickly model, automate, store and retrieve business processes with data security and accuracy. Moreover, the product features included within the platform are great. We have access to automated case management, desktop widgets, process analytics and business intelligence. Appian's low-code development platform also helps us quickly build multiple apps for all use cases without any hassle. And the customer support - which by far is the best part - has been excellent. Appian’s customer support desk has been easily accessible and really responsive. In conclusion, Appian's BPM software offering is one of the best I've come across. It's a great resource for business process modelers and caseworkers who are looking for a comprehensive and reliable platform. Highly recommended.'
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Buyer, North America Mid Market Company

5
Feb 21, 2023
'Review 4: My experience with Appian’s Business Process Management Software has overall been positive. To begin with, Appian’s customer service team was extremely fast and helpful whenever I had a question or experienced any difficulties. Moreover, I was able to build automated processes with ease due to the user friendly software’s intuitive nature. Additionally, the number of features and options available was more than impressive– allowing me to configure processes in a very specific way. In addition to its user friendliness, Appian’s emphasis on innovation was also noteworthy. The software was always up-to-date and packed with next-generation technologies, affording us the flexibility to discover new tools and determine better ways of optimizing processes. To put it simply, I give Appian’s Business Process Management Software a rating of 9/10 for customer service and 9.5/10 for overall innovation and use of next-generation technologies. This software is great for automating digital work processes and offers a wide array of features and options.'
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Buyer, UK Mid Market Company

5
Feb 20, 2023
'Appian’s business process management software is great for any company looking to increase their digital transformation goals. The viable product vision and product features are fantastic. The built-in security and data models are great for our enterprise-level applications. Additionally, the product is capable of supporting futuristic use cases, which is a great asset in this technology-driven climate. The user documentation is comprehensive and it’s very easy to find whatever information I need. The customer team is also friendly and helpful no matter what day or time it is. I’m satisfied with the usage of Appian’s software. I would rate the software a 9/10.'
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Buyer, UK Company

5
Feb 18, 2023
'5. We recently switched to Appian's Business Process Management software and it has been one of the best decisions we've made as a small business. The user-friendly interface facilitates process automation and allows us to do more with less. We've also been able to integrate with other systems, allowing us to draw data from them which has proved to be instrumental in streamlining our operations. Customer service has been great and they have provided timely support whenever needed. Rating - 5/5'
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Buyer, UK Company

5
Feb 16, 2023
'2. Appian's Business Process Management Software is a competitive offering that offers some of the most cutting-edge technology and features I've seen in a long time. Utilizing next-generation technologies, Appian enables companies to become more agile and efficient, by providing tools that help them manage their processes, automate repetitive tasks, generate detailed reports and much more. Furthermore, their team is always creating more innovative products that solve problems in different ways. As an industry veteran, I can affirm that Appian is a great option if you're looking to improve your business process management and rate the overall product an 8/10.'
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Buyer, UK Company

5
Feb 14, 2023
'5. I've recently had the opportunity to test out Appian's Business Process Management Software and I have to say that it exceeded my expectations. It is a robust product with a lot of great features that can be used to streamline business processes. In particular, I was impressed with the analytics capabilities, which allow companies to gain insight into their processes and identify areas of improvement. Additionally, their automation capabilities enable companies to free up resources and save time by automating repetitive tasks. All in all, Appian is a great BPM offering and I rate it 8.5/10.'
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Buyer, Europe Company

5
Feb 10, 2023
'I recently had the privilege of testing Appian's Business Process Management Software offerings as a Senior Manager for our organization. This experience was very beneficial, as the software had a plethora of features and capabilities that I was very impressed by. The process automation, case management, data handling, workflow and analytics features were incredibly useful and saved us a lot of time and effort. Appian also came with advanced technologies such as adaptive automation and intelligent learning features. This allowed us to track processes more accurately and spot potential issues before they occur. I was also relieved to find out that Appian could automate our tedious and manual tasks, freeing us up for more important tasks. Appian's BPM software is built on the newest technologies, which gives us the power to easily change and adapt to our changing business needs. The software is also built with scalability and availability which helps us keep ahead of the competition. I rate Appian's BPM Software offerings an 8/10 for their great use of advanced technologies and their comprehensive features. It is an excellent solution for process management, and I would highly recommend it to any looking for an efficient solution. Review 5 : Appian Business Process Management Software'
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Buyer, North America Mid Market Company

5
Feb 08, 2023
'Appian’s Business Process Management (BPM) Software offerings have positively impacted my organization. We started implementing it in our operations, and the change has been absolutely incredible. We’ve enjoyed the overall innovate and powerful technology that Appian brings to the table. For starters, it’s incredibly user-friendly. Even those in my organization who weren’t particularly tech-savvy were able to come up to speed with the software in no time. Appian has allowed us to more efficiently streamline the mundane process of our operations. Furthermore, its next-generation technology has allowed us to save on development costs as it offers a comprehensive suite of tools. All in all, Appian’s BPM suite is easy to use and innovate. I give this solution a solid 8 out of 10.'
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Buyer, Europe Company

5
Feb 08, 2023
'4. I’ve been using Appian’s Business Process Management Software for the past 4 years and it has allowed me to make better use of my time and resources. It’s cost effective and provides exceptional automation features. However, I’ve experienced some difficulties with the user interface. It can be a bit clunky at times and can result in some tedious setup processes. Rating: 3/5 What I admire about Appian is the speed of the software. It’s able to quickly process bulk of data and produce desired results. I have also experienced great benefit from the ability to access the software using any device, thanks to its mobile-ready feature. Rating: 5/5 All in all, Appian’s Business Process Management Software is an excellent choice for any business. Its comprehensive suite of tools make it easy to monitor processes and performance. Rating: 4/5'
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Buyer, North America SME Company

5
Feb 06, 2023
'Review #2 I'm a director of a large multinational company and I recently looked into Business Process Management (BPM) software providers. One of the companies I became an acquaintance with was Appian. They were amazing right from the start. The customer service was above par. All of our questions were answered in a timely, professional manner. They even took us through a lot of demos to make sure that we understood clearly how the Appian platform works. We didn't want to get a product that was difficult to use and thankfully Appian was easy to use. We can automate workflows, reporting, cloud storage, and everything else related to business processes. Last but not least we had a fixed budget and Appian was willing to work with us so that we could get the product that fit our budget and also helped accomplish our goal. We got good value for our money and that's hard to get in today's economic climate. My team and I are highly impressed with Appian's Business Process Management software and customer service offerings. We give them 5 stars.'
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Buyer, North America Mid Market Company

5
Feb 06, 2023
'I'm extremely pleased with Appian's Business Process Management Software. We've been using it for several months now and it has amazingly increased our performance at all levels of our operations. The rapid deployment of applications feature is the standout here. We were able to deploy an entire application from design to implementation in just a few days. This has enabled us to serve our customers much faster and differentiate ourselves from the competition. The Visual Data Flow has also been a major factor in our success. By creating custom workflows and capturing massive amounts of data, we have been able to react to our customer's needs in a timely manner. This has helped us build stronger relationships with our customers and create a superior customer experience. Automation is also a key element of our success, as it allows us to offload many of those mundane, repetitive tasks to the system, freeing up our employees to focus their attention and energy elsewhere. Finally, their subscription-based payment model is incredibly budget-friendly, allowing us to scale our usage depending on our business needs. This has helped keep costs down for us, allowing us to maximize our return on investment. I wholeheartedly recommend Appian's Business Process Management Software to any business looking to improve their operations. I rate it 5/5 stars!'
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Buyer, Asia Pacific Company

5
Feb 06, 2023
'Review #3 I'm a Director of a large multinational company and I recently contracted Appian to provide us with a comprehensive Business Process Management (BPM) software. I'm pleasantly surprised by the wonderful experiences I've had working with them. Appian's customer service has been exceptional. From the moment we visited their office in search of a product demonstration, their helpful team answered every inquiry we had in great detail. It was great to see how knowledgeable the representatives were. The Appian platform itself was even more impressive than customer service. Every feature, from automated workflows to reporting to cloud storage was easy to use and very intuitive. We could easily see how much it would help streamline our processes and save us time and money. Acquiring a BPM software can be pricey but Appian worked with us to provide a package that was within our budget. We were very happy with the price and features included for the package we were able to purchase. Appian was capable of meeting and exceeding our expectations in every way. We don't hesitate to give them 5 stars for their Business Process Management software and customer service.'
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Buyer, Asia Pacific Company

5
Feb 03, 2023
'##Review 1 - Overall Innovation (Rating: 5/5) Appian's Business Process Management software is a great example of the innovative nature of their development process. I have been a customer of theirs for over a decade now and have been consistently impressed with their continuous product innovation. The technology behind the process management software is always cutting-edge and proves how they consistently push the boundaries. Their technologies offer features that continuously increase efficiency in many areas such as process automation, data management, and real-time analytics. They have created system integrations with leading systems such as SAP and Oracle, meaning our ability to bring data into our process management environment is continually increasing. As an engineering manager, I highly recommend Appian and their BPM offering.'
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Buyer, North America Mid Market Company

5
Jan 31, 2023
'Appian's business process management software appealed to me from the moment I heard about it. Its cloud-based operation process is enabled with a well-established enterprise global standard, plus its ultra-responsive interface makes it ideal for adoption among businesses of any size and industry. I have found their product to be extremely efficient and smooth running when it comes to managing time-sensitive and complex tasks. What's more, the cost of ownership is very low for the features that come with the software. For small businesses, this is a huge plus and economically profitable. I have nothing but great things to say about Appian's business process management software when it comes to cost of ownership and value for money. Highly recommend giving it a try if you're looking for an efficient process management system. Rating: 5/5'
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Buyer, North America SME Company

5
Jan 28, 2023
'Review 3 As an Engineering Manager, I was hesitant at first to start using Appian for our Business Process Management Software because of the price tag associated with its services. However, after using Appian for several months, I can confidently say that it has been a great investment for our team. Appian has allowed us to create complex automated processes that have drastically reduced time for manual data entry processes and created visually appealing workflow processes. We have also been able to develop a powerful chatbot that has significantly increased customer engagement. My only qualm with Appian is that some of the features don’t quite meet the standards for global use yet. I would rate Appian’s BPM Software 6/10 for futuristic use cases and 9/10 for ease of use.'
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Buyer, Asia Pacific Company

5
Jan 28, 2023
'Rating: 5 stars I've been using Appian's Business Process Management (BPM) software offering for a while and I'm impressed by its ease of use and product vision. I like the fact that it is an easy-to-use platform, allowing business processes to be quickly modeled, automated, and safely stored and retrieved. The streamlined, visual BPM feature has helped us execute operational processes and procedures much faster and more efficiently. The product features are great too. Our team has access to automated case management, desktop widgets, process analytics and business intelligence. We can even integrate third-party applications into any process with the simple and low-code platform. Additionally, Appian provides world-class customer support and impeccable customer service, so we never have to worry about any issue that we may encounter. All in all, Appian's BPM software offering is a great resource for business process modelers, caseworkers and anyone who needs to quickly and effectively model, execute, and measure their processes. Highly recommended.'
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Buyer, North America Mid Market Company

5
Jan 20, 2023
'I absolutely love Appian’s Business Process Management Software offerings. I had an opportunity to use the technology firsthand, and I was completely impressed with the comprehensive suite of features that it offers. Streamlining business operations has never been easier with Appian’s easy-to-use interface. Furthermore, the technology at its core is powered by next generation technology, allowing us to drive our business operations with amazing efficiency. Overall, it has been a real pleasure to use Appian’s BPM suite. We’ve achieved a greater level of success with the amount of labor and time our team has been able to save in the process. This is an outstanding solution, and I give it a rating of 9 out of 10.'
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Buyer, North America Mid Market Company

5
Jan 18, 2023
'Appian's business process management software offerings are definitely worth the investment! As a supplier partner in the industry, I have had the pleasure of working with Appian for the past couple of years and found them to be a great resource. The cost of ownership is exceptionally reasonable and they offer valuable features and services. The team is incredibly knowledgeable and helpful with any inquiries or concerns that might arise. Their customer support team can guide businesses through the complexities of the process without a hassle. I can attest to their quality products and promise of reliable results. The user interface is easy to use and intuitive. It offers several visual cues so that even the novice user can make sense of the software. The process flow is smooth and efficient so that businesses can get the most out of their time frames and resources. Additionally, I can say firsthand that Appian's process management software can be easily integrated into existing systems to ensure a seamless transition. I especially appreciate the wealth of data it provides. Reports can provide visibility of the processes underlying healthcare operations, allowing for greater efficiencies and productivity. Overall, the combination of quality, reliability, and value that Appian provides makes them an ideal choice for business process management solutions. Rating: 5/5'
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Buyer, North America Mid Market Company

5
Jan 17, 2023
'I run a small business and I have been using Appian’s Business Process Management Software for the past couple of months. I wanted a tool to make my life easier by automating my ever-expanding processes, and Appian BPM software has made that possible. Their product vision is outstanding - they offer a rich set of features and capabilities including process automation, workflow control, visibility into activities and performance, and so on. It has been a tremendous help in streamlining my business processes. It was also quite easy to migrate our existing applications to Appian. The customer service team has always been available and responsive to my needs. They solved all my queries in a timely manner and provided some great insights on how to use the product better. The user experience is top-notch and the design is intuitive, making the product easy to use. Overall, I am very impressed with Appian’s Business Process Management Software and would highly recommend it to anyone looking to streamline their business processes. Rating: 5/5'
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Buyer, UK Mid Market Company

5
Jan 16, 2023
'After using Appian's Business Process Management Software for several months, I can honestly say that I'm incredibly satisfied. The power, flexibility and scalability of the software have revolutionized our business and have had a significant positive impact on our day-to-day operations. The drag and drop user interface made the whole process of designing our workflows and applications incredibly easy, cutting down on development time significantly. It also allowed us to test new designs and ideas in a very short time. The real-time data analytics feature has given us a wealth of data points to evaluate our performance and make necessary modifications quickly. I specifically appreciate the powerful automation capabilities that Appian's software provides us with. We are able to seamlessly automate our workflows and tasks with minimal effort, which significantly increases our overall efficiency. This has also allowed us to delegate more mundane and repetitive tasks to the software, freeing up our employees for tasks that require more judgment and decision making. Moreover, their subscription-based payment model has enabled us to scale our usage of the software according to our budget. This has greatly reduced our overall cost and allowed us to save significant money in the process. I doubt I can stress enough how beneficial Appian's software has been to our operations. It's allowed us to remain competitive and I would highly recommend it to all businesses. I rate it 5/5 stars!'
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Buyer, North America Mid Market Company

5
Jan 13, 2023
'##Review 2 - Interoperability and Integration (Rating: 5/5) Appian's BPM software also shines in the area of Interoperability and integration with other enterprise applications. Being able to link up with our current infrastructure is essential to the success of any business process management software, and Appian does so seamlessly. Their out-of-the-box integrations through web services, webhooks, and other APIs ensure that their platform is currently integrated with the majority of the leading enterprise software. This gives us the ability to easily connect our IT systems and data for better and more automated business processes. As an engineering manager, I can say without a doubt, that Appian is the clear choice when it comes to integration with other enterprise applications.'
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Buyer, UK Mid Market Company

5
Jan 12, 2023
'As a customer success woman leader, I’ve thoroughly enjoyed and appreciated the Business Process Management Software offerings from Appian. The technology is powerful and efficient, allowing us to maximize our processes and increase productivity. It’s also easy to use, even for the non-tech savvy. We’ve been able to drive greater success with Appian due to its next-generation technology. All in all, Appian has been an outstanding product. I give it an impressive rating of 9.5 out of 10.'
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Buyer, Europe Company

5
Jan 10, 2023
'Review 2 I have been working as an Engineering Manager for about a year and have recently adopted Appian for our Business Process Management Software. Appian provides a variety of automation workflows, which have been a great help in streamlining our processes. For instance, we have created an automated assessment report process to eliminate the manual data entry steps our team used to manually execute. Additionally, setting up and designing custom workflows has been simple and seamless, with Appian’s intuitive drag and drop tools and visual process flows being incredibly user-friendly. However, I think Appian is still in the process of developing certain features that would make it a better fit for global use cases. I would rate Appian’s BPM Software 6/10 for futuristic use cases and 9/10 for ease of use.'
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Buyer, UK Company

5
Jan 09, 2023
'Rating: 5 stars I have been using Appian's Business Process Management software offering for some time and it's nothing short of amazing. The platform is incredibly user-friendly, allowing us to quickly model, automate, store and retrieve business processes with ease. The streamlined and visual BPM feature has allowed us to expedite operations, measure analytics, optimize processes and make well-informed decisions much quicker. In addition to the user-friendly platform, the product features offered by Appian are robust. From automated case management and desktop widgets to process analytics and business intelligence, Appian offers a comprehensive set of features for any team process. Additionally, the low-code development platform helps us quickly build multiple apps for all use cases without any hassle. Finally, it's worth mentioning that the customer support is world-class. Appian's customer support desk has been super helpful, providing us the support and responsiveness we needed to have a successful deployment. Overall, Appian's Business Process Management software offering is a great resource for business process modelers and caseworkers to quickly and effectively model, execute, and measure their processes. Highly recommended.'
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Buyer, UK Company

5
Jan 07, 2023
'As a Senior Manager, I had the opportunity to test Appian's Business Process Management Software offerings and I am very impressed by what was offered. The product came loaded with impressive features such as process automation, case management, data handling, workflow and analytics capabilities. It is a comprehensive solution for our process management needs. The software also employed advanced technologies such as adaptive automation and intelligent learning features to help us track processes more accurately and predict issues before they arise. Automating tedious and manual tasks saved us a lot of time and effort, leaving us with a better work life balance. The most impressive aspect of Appian's BPM software has been the use of newest technologies. The software is built to easily adjust to our ever changing business needs. It also comes with scalability and availability which helps keep up with the competition. I rate Appian's Business Process Management Software offerings an 8.5/10 for the cutting edge technologies they use and the great features they offer. It is an excellent option for managed processes and I would highly recommend it to any organization looking for an efficient and comprehensive BPM solution. Review 4 : Appian Business Process Management Software'
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Buyer, North America Mid Market Company

5
Jan 07, 2023
'4. We've had some success using Appian's Business Process Management software. Its intuitive drag and drop interface makes it fairly easy to set up and manage processes. We've also found the integrations with other systems to be quite useful, allowing us to access data from these systems to better inform our decisions. However, even though the customer service team has been helpful, it sometimes takes a bit too long to get a response. Rating - 4/5'
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Buyer, UK Company

5
Jan 06, 2023
'Rating: 5 stars I have had the opportunity to try Appian's Business Process Management software offering and it doesn't disappoint. For starters, Appian's platform offers users a friendly user experience with a visual interface. This makes the process of modeling and automating business processes much easier and faster while taking data security into consideration. Also, the product features included within the platform are great. We have access to automated case management, desktop widgets, process analytics and business intelligence. I was particularly impressed with the low-code development platform. It allows us to quickly develop apps for all use cases without any hassle. The customer support is also top-notch. Having a reliable customer-support desk gives us the peace of mind we need when using the product. In conclusion, Appian's Business Process Management software offering is a great resource for business process modelers, caseworkers and anyone who needs to quickly and effectively model, execute, and measure their processes. I highly recommend it to anyone looking for a comprehensive BPM solution.'
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Buyer, UK Company

5
Dec 28, 2022
'I have been so pleased with Appian’s Business Process Management Software offerings. They have enabled us to maximize our operational productivity and streamline mundane processes. We’ve been using Appian’s solutions for a few months now, and I can confidently say that they have been quite useful in our business operations. From the ease of use to the next-generation technology, Appian stands out. I especially love how the team at Appian are constantly working to ensure the best user experience for the product. Despite the few hiccups here and there, I believe the technology offered by Appian has been quite impressive and merits a rating of 8.5 out of 10.'
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Buyer, UK Company

5
Dec 28, 2022
'I've been using Appian's Business Process Management Software for the past few months and I'm very impressed with the product. It's an incredibly comprehensive tool that makes it easy to streamline our processes and visualize our workflows. The drag and drop interface makes it easy to make changes and corrections quickly, while the integration with other applications allows us to automate certain tasks. Plus, Appian also incorporates a predictive analytics capability, giving us the ability to look into the future and make better decisions. Appian is an innovative and modern Business Process Management Software, with a great vision and feature set. Rating: 9/10'
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Buyer, North America Mid Market Company

5
Dec 25, 2022
'##Review 5 - Support Services (Rating: 5/5) I have been fortunate enough to have had the pleasure of working with the Appian support team on several occasions. Every time I have reached out, their response has been quick and accurate. The support team is knowledgeable and able to answer most questions quickly and efficiently. Their willingness to go above and beyond to make sure that our needs are met is commendable, and something I value greatly as an engineering manager. I highly recommend the convenience that Appian's support services provide and I will continue to use their services in the future.'
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Buyer, UK Company

5
Dec 24, 2022
'The Business Process Management Software offerings from Appian have been quite useful for my team. We’ve found that the easy-to-use functions and the next generation technology offered by Appian have allowed my organization to increase performance and optimize our operations. We’ve been able to more efficiently manage our processes and save time in the process. All in all, I am quite pleased with the product and the team at Appian. I give this technology a hearty rating of 8.7 out of 10.'
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Buyer, Asia Pacific Company

5
Dec 24, 2022
'As a Senior Manager, I had the privilege of testing Appian's Business Process Management Software offerings and I must say, I was very impressed. The product has several great features such as process automation, case management, data handling, workflow and analytics capabilities. We received tremendous relief from being able to manage our processes more efficiently. The software also comes with advanced features such as adaptive automation and intelligent learning capabilities. This enabled us to accurately track our processes and predict issues before they arise. Moreover, the software was able to automate our tedious and manual tasks, thereby freeing up more staff time and effort. I have been very pleased with Appian's use of the latest technologies. The software is built with scalability and high availability in mind so that we can adjust to our changing business needs. Additionally, the product is quickly updated to accommodate our new changes, keeping us ahead of the competition. I rate Appian's BPM software offerings a 9/10 for their futuristic use cases and overall innovation. This is a great product for managing processes, and I would highly recommend it to anyone looking for a comprehensive and powerful process management software.'
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Buyer, SME Company

5
Dec 21, 2022
'Using Appian’s business process management software makes managing our processes more efficient. As a Customer Success Woman Leader, I love the product vision. It’s designed to keep up with the ever-evolving technology landscape and makes it easy to make custom applications to automate processes. The product features are great, and the built-in security and data models are an amazing tool at our disposal. And the product is also capable of supporting futuristic use cases, which helps us to be prepared for upcoming changes in the market. The user documentation is comprehensive and well-organized. And the customer service team is always willing to help whenever I have a question. All in all, I highly recommend Appian’s Business Process Management. I’d rate the product a 9.2/10.'
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Buyer, North America SME Company

5
Dec 21, 2022
'Appian's Business Process Management Software has been a great help to my small business since we started using it. It helped us automate our tedious processes, improve visibility into activities and performance, and so on. The product vision of Appian is quite good - they keep introducing new features and capabilities to their product which has become better and more effective with each passing month. The software also has an intuitive user experience which makes it a joy to use. One of the most impressive aspects of Appian is their customer service - they provide excellent support, responding to all our queries and resolving our issues in a timely manner. They have also helped us make the most of our product and provided us with excellent advice. All in all, I would highly recommend Appian's Business Process Management Software to any small business owner looking for a reliable and effective tool for optimizing their process. Rating: 4.8/5'
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Buyer, Europe Company

5
Dec 19, 2022
'Product Vision – 5/5 We were impressed with the Product Vision for Appian’s BPM Software. It is future-oriented and focused on helping organizations better automate and manage their processes. We could clearly see the roadmap and direction that they’re taking which gave us confidence that the product is constantly evolving and being upgraded so it can meet our needs. With that being said, Appian continues to make improvements to the system and our team constantly receives updates to provide us with a higher-level of flexibility and security with our projects.'
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Buyer, Asia Pacific Company

5
Dec 18, 2022
'Usability – 4/5 Usability is very important for us, and we have to say that the Appian BPM Software did well on this front. They have a range of best-in-class tools and features that allowed us to quickly design, deploying a process that worked for us. This helps teams to quickly develop applications rather than spending a lot of time implementing and configuring the application. Additionally, the user experience is great, and there is a good level of accuracy. We are happy overall with the usability but the system can be slightly confusing for new users.'
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Buyer, Europe Company

5
Dec 17, 2022
'Having used Appian's Business Process Management Software for nearly a year now, I must express my full satisfaction with the product. Their software has enabled us to significantly increase our efficiency and productivity at all levels of our operations. The Dynamic Applications feature has been particularly impressive, as it allowed us to rapidly deploy an entire application from design to implementation within a matter of days. This has enabled us to create custom applications that are tailored to the needs of each customer within a short timeline. The Visual Data Flow has heavily impressed me as it allows the user to define their workflow in the simplest way possible. This is a godsend for our business as it ensures that our workflows are fully customized to meet the needs and preferences of our customers. The automation capabilities are also excellent, allowing us to offload much of the mundane, repetitive tasks to the software. In addition, the subscription-based pricing model of the software has allowed us to scale our usage depending on our business needs. This significantly reduces our cost of ownership and has enabled us to utilize the software to its fullest potential. I would highly recommend Appian's Business Process Management Software to any business looking to increase their efficiency, productivity and performance. I rate it 5/5 Stars!'
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Buyer, Asia Pacific Mid Market Company

5
Dec 16, 2022
'I can confidently say that Appian's business process management software is an excellent companion for our company's digital transformation goals. I love the product vision and how it's been designed to keep up with changing technologies. Appian's product features are simply outstanding. I really appreciate the built-in security and the data models. Additionally, the product is capable of supporting futuristic use cases, which is perfect for our industry. The user documentation is also excellent. It’s very comprehensive and all the resources I need are in one place. Plus, the customer service team is very friendly and knowledgeable. They are always willing to help whenever I have any questions or concerns. Overall, I’m very pleased of the progress we’ve made since using Appian’s business process management software. I’d rate the product an 8.5/10.'
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Buyer, Asia Pacific Mid Market Company

5
Dec 16, 2022
'5. Appian’s Business Process Management Software is by far the most advanced software available for businesses today. I’ve been using it for the past year and it has really revolutionized how I’ve been doing business. However, the learning curve has been quite steep and it can be time consuming to set up. Some of the automated processes require scripting in order to be completed. Rating: 3/5 But, what I appreciate the most is the accuracy and consistency of the software. Its algorithms are able to detect and rectify any issues quickly, no matter how slight. Even though the program is constantly evolving, I have yet to experience any unexpected down time. Additionally, the mobile feature allows me to make changes while on-the-go. Rating: 5/5 In conclusion, Appian’s Business Process Management Software is the perfect tool for businesses looking for a powerhouse of innovation and ease of use. Rating: 4/5'
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Buyer, Manufacturing, SME

1
May 09, 2020

“Development”

Manage all your files and data on the go, quickly create apps and design models, manage your business, analyze and have dynamic reporting seamlessly.
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James Smith

3
May 09, 2020

“Work together”

Team collaboration made easy. I can connect to all the members working on the field to collect resources and data, and have discussions about the task every day from anywhere.
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