i800 Pricing & Demo

Are you from this Company?
i800
87 Likes
86 Buyers Negotiating

Summary

i800 Call Center Software is one which is highly featured in serving the best call center services for companies or agencies. The software basically provides all the tools which are required for maintaining the customer support system such as live chats, call recordings, outbound call center, call logging services, and many more. The software allows in integrating all the tools, which makes them comprehensive in terms of call center services. 

i800 Pricing

i800 pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the i800 pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.

i800 Demo

i800 Call Center Software Demos are available for the users. All the users across the world can use the demo. The demo will contain some of the basic features for the users. Moreover, the demo has some limitations for using the premium features.

Features

Escalation Management- It helps in the management of the incidents on the system. Also guides to be the problem solver at the right level. It helps in the proper working of the system in terms of call center services.

Call Management- Allows in managing the call by managing call recordings, call logging, and blended call. Helps in providing relevant information about each call and chat for providing improved customer service.

Discussions

Strengths
  • +12
    Call Logging
  • +11
    Predictive Dialer
  • +12
    Progressive Dialer
  • +9
    Remote Support
  • +6
    Customer Support Service
  • +8
    Support and Maintenance
  • +7
    Call Reporting
  • +8
    Complaint Monitoring
  • +14
    Annually
  • +5
    Others, please specify
  • +11
    Quarterly
  • +13
    Content Management
  • +7
    Forms Management
  • +12
    Routing
  • +9
    Sentiment Analysis
  • +13
    Third Party Integration
  • +11
    Blended Call Center
  • +13
    Call Recording
  • +14
    Call Scripting
  • +5
    Campaign Management
Cautions
  • -6
    Escalation Management
  • -7
    Inbound Call Center
  • -8
    Interactive Voice Response (IVR)
  • -9
    Manual Dialer
  • -10
    On-Site Support
  • -10
    Outbound Call Center
  • -13
    Queue Management
  • -14
    Real-time Chat
  • -5
    Reporting/Analytics
  • -7
    Training and Development
  • -6
    Feedback Management
  • -9
    Survery Management
  • -12
    Bi-Annually
  • -13
    Monthly
  • -5
    Analytics
  • -10
    Batch Communication

i800 Reviews

user-icon

Buyer, Software, SME

5
Apr 28, 2020

“Comprehensive Platform”

The software is built in such a manner that it always empowers the user to maintain the customer relationship and by providing the required tools it always aims to provide everything at a single place.
Read less Read more
Useful (0) Not useful (0)
user-icon

James Smith

3
Apr 28, 2020

“Supports All Versions”

The software supports all types of versions such as Android, Mac, IoS, Cloud, Windows, which helps in easy integration and allows us to use instantly.
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error
Company Size :
  Enterprise
  SME
  Startup