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AXIOS SYSTEMS
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66 Buyers Negotiating
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Strengths
+14
Large Enterprises
+6
Professional
+13
SMEs
+12
On-Site Support
+13
Remote Support
+11
Per User Basis
+10
Subscription / Licensing
+6
Customer Support
+5
Technical Support
+10
Automation/AI enabled
+12
Configuration and Change Management
+5
Dashboard, Reporting, and Analytics
+14
Operations and Performance Management
+9
Remote control/End user self help/ service
+13
Service Desk Software
+11
Service Portfolio Management
+7
Managed
+9
Full Time Equivalent
+8
Others (Type of Support Services Offered)
+7
Sales Support
Weaknesses
-12
Consistency
-11
Improved visibility and reporting
-8
Work flow engines
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