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ZENDESK INC Pricing
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ZENDESK INC
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Online
California, USA
2007
$500MN to $1BN
Enterprise
86
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78 Buyers Negotiating
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ZENDESK INC
78 Buyers Negotiating
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Strengths
+13
SMEs
+13
Remote Support
+10
Subscription / Licensing
+5
Technical Support
+12
Configuration and Change Management
+13
Service Desk Software
+8
Work flow engines
+14
Large Enterprises
+7
Managed
+6
Professional
+12
On-Site Support
+9
Full Time Equivalent
+11
Per User Basis
+6
Customer Support
+8
Others (Type of Support Services Offered)
+7
Sales Support
+10
Automation/AI enabled
+12
Consistency
+5
Dashboard, Reporting, and Analytics
+11
Improved visibility and reporting
Weaknesses
-14
Operations and Performance Management
-9
Remote control/End user self help/ service
-11
Service Portfolio Management
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