ZENDESK INC Pricing & Demo

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ZENDESK INC
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Online
California, USA
2007
$500MN to $1BN
Enterprise
86 Likes
78 Buyers Negotiating
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“I am looking for a Cloud ITSM in north America. My budget is $50,000. Looking to buy in 15 days.”
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ZENDESK INC
78 Buyers Negotiating
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Strengths
  • +13
    SMEs
  • +13
    Remote Support
  • +10
    Subscription / Licensing
  • +5
    Technical Support
  • +12
    Configuration and Change Management
  • +13
    Service Desk Software
  • +8
    Work flow engines
  • +14
    Large Enterprises
  • +7
    Managed
  • +6
    Professional
  • +12
    On-Site Support
  • +9
    Full Time Equivalent
  • +11
    Per User Basis
  • +6
    Customer Support
  • +8
    Others (Type of Support Services Offered)
  • +7
    Sales Support
  • +10
    Automation/AI enabled
  • +12
    Consistency
  • +5
    Dashboard, Reporting, and Analytics
  • +11
    Improved visibility and reporting
Weaknesses
  • -14
    Operations and Performance Management
  • -9
    Remote control/End user self help/ service
  • -11
    Service Portfolio Management
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Company Size :
  Enterprise
  SME
  Startup
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