CMMS Software

Best CMMS Software also known as Computerized Maintenance Management System enables organizations to maintain a database on a digital platform. This software plans, tracks, measures and optimizes the organization’s operations. It simplifies the organization’s maintenance management and enables workers to work more efficiently and also plays a key role in making managerial decisions.

Top 10 CMMS Software

1. UpKeep
2. MaintainX
3. eMaint CMMS
4. Limble CMMS
5. Fiix
6. Hippo CMMS
7. MVP Plant
8. Maintenance Connection
9. WebTMA Solutions
10. Asset Essentials

Market Overview

Computerized Maintenance Management System eases the process of maintenance operations of the organization. This software helps to manage work orders, plan preventive maintenance, monitor assets, manage labor, track inventory, and improves ROI. This in turn streamlines the process of maintenance management and helps managers to take decisions effectively. This software can also be integrated into existing organization infrastructure and manages all the tasks related to it.

Best CMMS software eliminates the use of paperwork in the organization and streamlines a number of organizational tasks. This software plays a key role in maintenance departments by automating, organizing, tracking, and executing multiple tasks. Major industries that use this software comprise Construction, Supply Chain and logistics, Distribution, Education, Facilities Management, Fleet Management, Food, Healthcare, Manufacturing, Oil & Gas, Government, and many more.

The global CMMS software market was valued at USD 896.5 million in 2019 and is expected to reach USD 1286.1 million by 2025 with a CAGR of 9.4% during the forecast period. The software also verifies regulatory compliance for organizations. For controlling the maintenance of the facility, it analyzes the required information automatically by reducing manual work.

The CMMS software enables record-keeping that tracks completed and assigned tasks in an optimized way. Organizations of all sizes have started using this software for optimizing their maintenance management. With improved technology and increasing competition, more and more companies are switching to CMMS in comparison with using manual methods to track and organize information.

The competitive leadership mapping showcased provides information for top CMMS Software. Vendor evaluations are based on two broad categories: product offering and business strategy. Each category carries various criteria, based on which vendors have been evaluated. The evaluation criteria considered under product offerings include the breadth of offering, delivery (based on industries that the vendors cater to, deployment models, and subscriptions), features/functionality, delivery, product quality and reliability, and product differentiation. The evaluation criteria considered under business strategy include geographic footprint (on the basis of geographic presence), channel strategy and fit, vision alignment, and effectiveness of growth (on the basis of innovations, partnerships, collaborations, and acquisitions).

They have a strong portfolio of CMMS Software and associated services. These vendors have been marking their presence in the market by offering highly customized and easily deployable software for their commercial clients, coupled with their robust business strategy to achieve continued growth in the market.

They have an innovative portfolio of best CMMS Software and have an extensive network of channel partners and resellers to increase the deployment of their services across various vertical markets. Over the years, the Dynamic vendors have been consistently generating positive revenue growth in the best CMMS Software and their market position is enhanced by organic and inorganic strategies undertaken by them over the period.

They have an innovative portfolio of best CMMS Software and strong potential to build strong business strategies for their business growth to be at par with the Vanguards. These vendors have been providing server rack offerings as per their customer demands. Innovators have been forefront in deploying their solutions for niche and custom requests by their clients requiring the processing of high-performance workloads.

The emerging players are specialized in offering highly niche and tailor-made solutions and services to their clients. A majority of the emerging vendors have been undertaking multiple acquisitions and boosting their sales capabilities in various regions to offer their integrated services to a wide range of clients.

Types of CMMS Software

The CMMS software is categorized based on the types of features that are offered by the software. Usually, there are basic features or advanced versions of the software.

Core CMMS Software: This type of best CMMS software includes properties like maintenance, tracking, and work order management. This software is available in a single standalone package.

Advanced best CMMS Software: This type of CMMS software offers more advanced features like purchase management, billing, and labor management. These advanced features are offered as add-on features or as independent solutions that can be combined with the software.

The best CMMS software can also be divided into two types based on its installation:

Cloud-Based CMMS: The cloud-based software uses an internet connection or the web browser to work. In this case, the software provider takes care of all the tasks like IT, hosting, security, and backup for the CMMS. The benefit of using cloud-based CMMS is that it comes with automatic updates that enable organizations to use the recently updated version every time.

On-Premise CMMS: This type of software is completely handled by the organizations on their own. Organizations need to use their own hardware like servers and computers. The benefit of this includes controlled designs and functions along with added data security. Although this software comes with comparatively higher costs and complex installation.

What are the main functions of Best CMMS Software?

CMMS software is highly essential for every organization that wants to optimize their processes. If the organization is aware of using a software in an efficient way it will definitely get high ROI along with improved maintenance.

CMMS software performs four main functions:

Work Order Management and Preventive Maintenance-

The best CMMS software effectively eases the process of maintaining work order. Managers can do all the tasks related to work orders remotely or on any smartphone or tablet. Work requests can also be submitted remotely. The software takes care of preventive maintenance by scheduling it as required. New work orders or tasks completed are also notified with alerts.

Asset Performance and Reporting-

The CMMS software manages asset performance and reporting an inefficient way that eventually increases the productivity of the organization. It performs tasks like tracking equipment usage and building assets profiles along with multiple checklists. It also has the ability to create customized reports on any part of the asset performance and maintenance.

MRO Inventory Management-

A CMMS optimized inventory management process by keeping track of the number of spare parts along with the database of those spare parts which includes purchase dates, usage, and availability. It in turn maintains the life cycle of all the spare parts which helps operators in understanding which spare part is needed and when to use it.

Preparing Audits-

Best CMMS software maintains data of each and every task performed which makes auditing process easier for the auditors. It also helps in maintaining compliance by creating user-profiles and providing proof for getting ISO certification.

Why use CMMS software?

Computerized maintenance management systems add extensive value to the organization. This software makes it easy and efficient for the organization's maintenance management teams to achieve their main goal of optimizing their operations and performance. It delivers uptime reliably by fulfilling orders, meeting customer demands, and enhancing their experiences. It effectively controls organizational spending and minimizes rework saving on energy costs by maintaining equipment life and enhancing the uptime of the asset.

CMMS reduces downtime of facilities by conquering backlog and increasing the asset reliability. It can automatically schedule preventive maintenance of assets which eases the repair of assets. This in turn reduces the downtime and maintains assets life.

The software enables organizations to eliminate inefficiencies and optimizes schedules along with automation of work orders and standardized processes. This increases the efficiency of the work and maximizing the budget and reduces the chances of resource depletion.

It enables organizations to manage maintenance metrics, KPI reports, and provides them real-time updates on the work orders. It also provides historical data of assets quickly and improves the tasks of maintaining the process.

The software plays a very important role when it comes to asset visibility and workflow visibility. It maintains a database that enables management to get all the required information handy. In case of workflow visibility, it comes with customizable dashboards that can be used by technicians and get real-time updates on work progress.

Multiple documents and manuals along with a couple of maintenance procedures can be stored in CMMS. This data collection preserves important knowledge that can be provided to newer operators and in return saves huge time for the organization.

Who uses CMMS Software?

Maintenance Managers or System Administrators- System Administrators are core users of  software. These people are involved in daily tasks of CMMS like selecting, implementing, and optimizing the process. All the decisions related to the tasks are approved by managers so this will enable them in creating, scheduling, and prioritizing the work orders along with asset management and analytics.

Facility Manager or Operations Manager- Facility Managers or Operations managers are involved in production facility functions. This is the reason they are one of the main users of CMMS. The software will enable them to see the maintenance information, schedules, analytics, and performances of multiple assets which result in improved efficiency, determining budgets, and auditing becomes easy along with proper inventory management.

Reliability Engineer- These Engineers needs access to the data that is collected with CMMS software. They turn this raw data into actionable data and run required reports and performs analytics which in turn reduces downtime and enhances the efficiency of the organization.

Inventory manager- Inventory managers updates information on the spare parts, views historical data, sets needed quantity, and also sends purchase request. This information is provided by CMMS which enables advanced tracking of inventory and purchases so that the parts needed are at the desired place and in the desired quantity.

Health and safety personnel- These teams maintain a compliance system and updates all the health and safety information into a single database. This data can be collected by software like certifications, policies, checklists, and audit results.

Executives and senior leadership- These teams make important managerial decisions about the organization. By using the CMMS they will be always in the loop and updated about the asset performance and operations.

Market Dynamics

Drivers

Increasing need to gain a 360-degree view into preventive maintenance and asset management
Growing demand for cloud-based Computerized Maintenance Management System.

Restraints

Physical constraints make it difficult for maintenance professionals to use a CMMS. Technicians not having the necessary typing skills to efficiently enter data.

Challenges

CMMS solutions are complex and multi-faceted

It’s hard for managers to keep track of all the assets in a single facility.

Pull personnel away from their primary task of putting hands on the equipment

Opportunities

Adoption of AI and automation will reduce the workload on employees
Innovation in completing the tasks will make employees get engaged and be more productive CMMS vendors are making mobile technology their top priority

Benefits of CMMS Software

Two of the most significant things to remember while selecting a CMMS solution are how simple it is to use and how easily it will automate everyday tasks. These are some of the key benefits of CMMS software:

Metrics Set- Organizations enables users to evaluate the assets and the cost spent on it. These calculations help in increasing the uptime of the asset.

Asset management- The CMMS software captures all the data historical as well as real-time and maintains it in a single database. This will save time in getting the required data whenever needed with a single click.

Labor transitions- The database of CMMS acts as the savior when the skilled technician leaves. It saves all the historical knowledge of a skilled technician which will be available to every new technician who will be working in that position.

Compliance management- CMMS monitors all the processes taking place in the organization which in turn manages compliance and passes orders whenever there is any need for ISO certification for any process.

Reduced system downtimes- Prolonged interruptions and downtimes can have drastic effects on business operations and reputation. Having a CMMS in place can help prevent these situations from taking place by scheduling regular maintenance checks.

CMMS Software Features

Standard features are included in almost all CMMS Software solutions:

Preventive Maintenance- Schedules regular proactive maintenance on assets and equipment to prevent costly failures and large repairs.

Asset Management- Tracks and monitors the conditions of assets to capture data as well as prevent breakdowns.

Work Order Management- Users can open, process and monitor the status of work order requests.

Inventory Management- Manages spare parts, materials and other tools for maintenance operations.

Schedule Technicians- Technician schedules can be controlled directly within the system and specific work orders can be assigned to individual techs.

Mobile Access- Users can access the system on tablets, smartphones and other mobile devices.

Additional Features- Events, Metering and triggers. Single or Multi-site configuration. Document storage, Analytics and reporting and many more.

Potential Issues with CMMS Software

In spite of all of the advantages of CMMS software, there are still some potential issues that need to be considered.

Unsatisfactory vendor support- There are a couple of vendors who do not provide required guidance on software installation and usage. This can result in challenges while using this software.

Wrong CMMS- There are CMMS that is created as per particular business, based on its size and industry. This challenge can be overcome by understanding the business needs and getting the CMMS solution customized.

System Integration- Integration of the CMMS solution with the existing organization infrastructure and also with third-party solutions like accounting software and other software. Seamless integration can help organizations in many critical tasks.

Data accuracy and privacy- If the asset information is not updated then this can create an issue for getting accurate data because of outdated or duplicated data. This can also affect the efficiency of the tasks in the maintenance of assets.

Best CMMS Software Trends

CMMS on the cloud- Earlier the best CMMS software was implemented on-premise. Now, these platforms are offered on the cloud. The benefits of this include faster service, less expensive storage, and usage of this on tablets, smartphones, and computers. It also gives leverage if less IT involvement.

Mobile CMMS- This technology streamlines operations in a convenient way. Mobile platforms are more effective and provide all the required information in real-time quickly.

Rise of APM- APM combines the maintenance scheduling of CMMS with the asset tracking and management of EAM, in addition to the interconnectivity of the Internet to create a powerful, proactive solution. 

IoT and Artificial Intelligence- The goal of increased IoT integration and autonomy is to collect more data as well as better data. This gives users the power to make data-informed decisions that align with long-term goals. IoT, Industry 4.0, and AI will develop hand-in-hand with software as they all become more sophisticated and integrated into the fabric of our society.

3D printing- This enables organizations to print spare parts with no need of buying them from suppliers. This can help companies to save money and time.

Recent Developments

In March 2020, KNAPP announced the release of the redPILOT Computerized Maintenance Management System (CMMS) to the North American market. This new CMMS can be implemented as an added module to the redPILOT Control Tower application or implemented as a stand-alone application.

In September 2019, Comparesoft, the AI-Driven B2B Software Recommender, recently announced its partnership with eMaint. 

In December 2017, Aptean introduced a predictive maintenance module (PdM) into its TabWare Enterprise Asset Management system to provide manufacturers with earlier visibility into events, reducing maintenance workloads, costs, and plant downtime.