USP : Ipsoft's Amelia is a dynamic AI system that is capable of cognitive learning, autonomic task management, and emotional intelligence.
Use Case Maturity
|Product Quality and Reliability|
|Product Features and Functionality|
|Breadth and Depth of Product Offering|
North America , Asia-Pacific , Europe , Middle East and Africa
IPSOFT Amelia Presence in Cognitive Analytics Solutions
IPsoft is uniquely positioned in the cognitive analytics market with is AI platform, Amelia. The company focuses on providing enterprise automation solution for IT and business processes across a wide range of industries. Looking at the growth strategies, the company focuses on expanding its market reach by expanding its geographical footprint. Recently, in April 2017, it opened 2 offices respectively in France and Iberia. The company further partnered with Deloitte Consulting in July 2017, to bring together Deloitteâ€™s consulting services and IPsoftâ€™s autonomic and cognitive solutions to optimize client operations and enable business growth at scale. By developing go-to-market strategies and consulting around IPsoftâ€™s autonomic and cognitive solutions â€” IPcenter and Amelia â€” this alliance between IPsoft and Deloitte would establish industry-focused solutions that resolve known IT pain points for clients in an accelerated implementation timeline. In 2014, IPsoft launched Amelia, the first cognitive agent to interact like a human, placing the company in the AI domain. The company integrated Amelia, its AI and cognitive platform, with multiple in-home device platforms, providing a critical channel for Ameliaâ€™s unique capabilities to Amazon Echo and Google Home users. Earlier, in October 2016, the company launched an Amelia mobile application for iPhone and Android devices. The mobile version of IPsoftâ€™s Amelia cognitive agent enables companies globally, providing a cross-channel customer service experience. The company is present in 15 countries across the Americas, Europe, and APAC. The partner network of the company includes Deloitte, Cisco Systems, Arvato Systems Business Services, NTT Communications, and Accenture.
Internal Analyst, MnM
“Deep Learning and Advanced Analytics"
Sep 23, 2019
IPsoft is the global leader in AI for enterprise-scale autonomic and cognitive solutions, which are used by various companies. Amelia, its virtual assistant, is one of the most human and conversational Ais
Other, Company Name Classified
“Good to use"
Feb 23, 2019
I would recommend this product to others; however, they should be ready to explore and look for as many such solutions as they can when searching for the right one. It may not meet all the requirements, and so needs more time.
Buyer, Software, SME
General Manager, Company Name Classified
“Amelia is great as it caters to different functions"
Feb 14, 2019
Amelia received the highest ratings in Enterprise AI, and with good reason. It has a wide customer base and is helpful across various departments within an organization such as customer care, HR, technical assistance, and so on. As an IVA (intelligent virtual agent), natural language and self-learning are of prime importance.