IPsoft is uniquely positioned in the cognitive analytics market with is AI platform, Amelia. The company focuses on providing enterprise automation solution for IT and business processes across a wide range of industries. Looking at the growth strategies, the company focuses on expanding its market reach by expanding its geographical footprint. Recently, in April 2017, it opened 2 offices respectively in France and Iberia. The company further partnered with Deloitte Consulting in July 2017, to bring together Deloitteâ€™s consulting services and IPsoftâ€™s autonomic and cognitive solutions to optimize client operations and enable business growth at scale. By developing go-to-market strategies and consulting around IPsoftâ€™s autonomic and cognitive solutions â€” IPcenter and Amelia â€” this alliance between IPsoft and Deloitte would establish industry-focused solutions that resolve known IT pain points for clients in an accelerated implementation timeline. In 2014, IPsoft launched Amelia, the first cognitive agent to interact like a human, placing the company in the AI domain. The company integrated Amelia, its AI and cognitive platform, with multiple in-home device platforms, providing a critical channel for Ameliaâ€™s unique capabilities to Amazon Echo and Google Home users. Earlier, in October 2016, the company launched an Amelia mobile application for iPhone and Android devices. The mobile version of IPsoftâ€™s Amelia cognitive agent enables companies globally, providing a cross-channel customer service experience. The company is present in 15 countries across the Americas, Europe, and APAC. The partner network of the company includes Deloitte, Cisco Systems, Arvato Systems Business Services, NTT Communications, and Accenture.
Buyer, Software, SME