IPSOFT's Amelia Cognitiv analytics Reviews

Features:  

Conversational intelligence

Amelia can communicate with the most complex discussions across any channel from voice to mobile and online chat. It understands where conversations are heading and uses spread-activation to bring faster and more intelligent responses.  

Advanced analytics

Amelia creates business intelligence drawn from distinct communication shared with data held in enterprise core systems. It uses advanced analytics like deep learning to assess substantial amounts of data and act on new insights allowing to make real-time decisions that provide better outcomes.  

Smart workflow

Amelia integrates with enterprise systems like SAP and Oracle, allowing to arrange all the activities necessary to carry the outcomes and streamline execution of back-end processes  

Supervised automated learning

Amelia comes up with a learning and self-learning tools to extract knowledge from large documents and historical archives, making it simple than ever to train. It continuously advances performance and informs knowledge base through advanced machine and deep learning to provide enterprises with faster time to value.

USP : Ipsoft Amelia is an intelligent virtual agent that helps in communicating and interacting directly with corporate systems. It delivers real-life business benefits including lower operating costs, higher customer satisfaction and increased employee productivity. It helps in decision making and allowing performance outcomes to become more predictable.

2.5
BUYERS
VENDORS
EXPERTS
3.0
ANALYSTS
 

IPSOFT Amelia detailed analysis

Product Maturity
Company Maturity
Use Case Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Quality and Reliability
5.00
2.45
2.05
Product Features and Functionality
3.45
2.65
1.90
Breadth and Depth of Product Offering
5.00
2.95
2.95
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

IPSOFT Amelia has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    13 Participants

  • Niche Quadrant

    All-Asia-Pacific

    15 Participants

  • Niche Quadrant

    All-Europe

    17 Participants

STRENGTHS
  • Product Maturity / Core features
    Contextual
  • Product Maturity / Application
    Text Recognition
  • Product Maturity / Deployment model
    Hosted/On Cloud
  • Product Maturity / Deployment model
    On - Premises
  • Product Maturity / Services Offered
    Deployment & Integration Services
  • Product Maturity / Services Offered
    Education & Training
  • Product Maturity / Services Offered
    Managed Services
  • Product Maturity / Services Offered
    Support & Maintenance
  • Product Maturity / Services Offered
    Technology Consulting
  • Product Maturity / Mode of delivery
    Full Time Equivalent
  • Product Maturity / Mode of delivery
    Per Users Basis
  • Product Maturity / Mode of delivery
    Susbcription/Licensing
  • Product Maturity / Categories of Cognitive Computing for Pri...
    Language
  • Product Maturity / Categories of Cognitive Computing for Pri...
    Search
  • Product Maturity / Categories of Cognitive Computing for Pri...
    Speech
  • Product Maturity / Categories of Cognitive Computing for Pri...
    Vision
  • Product Maturity / Core features
    Adaptive
  • Product Maturity / Core features
    Human Brain
  • Product Maturity / Core features
    Interactive
  • Product Maturity / Core features
    Iterative
WEAKNESSES
  • Product Maturity / Cost & Units
    Cost & Units - Per Gb
  • Product Maturity / Cost & Units
    Cost & Units - Per Minute
  • Product Maturity / Cost & Units
    Cost & Units - Per Tps
  • Product Maturity / Categories of Cognitive Computing for Pri...
    Knowledge
  • Product Maturity / Application
    Data Pattern Recognition
  • Product Maturity / Application
    E-learning
  • Product Maturity / Application
    Fraud Detection
  • Product Maturity / Application
    Social Media Monitoring
  • Product Maturity / Application
    Video Survelliance
  • Product Maturity / Application
    Chatbots
  • Product Maturity / Application
    Face Detection
  • Product Maturity / Application
    Risk Assesement
  • Product Maturity / Application
    Sentimental Analysis
  • Product Maturity / Core features
    Stateful
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TOP USECASES
  • Wealth Management
  • Application Testing
  • Virtual Assitant For Wealth Advisory, Branch Enquiries,Contact Centre, Mobile Banking
  • Financial Analytics
  • Digital Compliance Operations
TOP FEATURES
  • Product Features and Functionality
    Core features
  • Product Features and Functionality
    Application
  • Product Features and Functionality
    Categories of Cognitive Computing for Pricin..
  • Deployment model
    On - Premises
  • Mode of delivery
    Per Users Basis
  • Core features
    Interactive
  • Services Offered
    Deployment & Integration Services
  • Services Offered
    Technology Consulting
  • Services Offered
    Support & Maintenance
  • Core features
    Contextual

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IPSOFT Amelia Presence in Cognitive Analytics Solutions

Questions & Answers

TOP REVIEWS

Get help
External,
External,
#7 in Cognitive Analytics Solutions

“Deep Learning and Advanced Analytics"

(*)(*)(*)(*)( )4
IPsoft is the global leader in AI for enterprise-scale autonomic and cognitive solutions, which are used by various companies. Amelia, its virtual assistant, is one of the most human and conversational Ais
Other,Company Name Classified
Other, Company Name Classified
#7 in Cognitive Analytics Solutions

“Good to use"

(*)(*)(*)( )( )3
I would recommend this product to others; however, they should be ready to explore and look for as many such solutions as they can when searching for the right one. It may not meet all the requirements, and so needs more time.
General Manager,Company Name Classified
General Manager, Company Name Classified
#7 in Cognitive Analytics Solutions

“Amelia is great as it caters to different functions"

(*)(*)(*)( )( )3
Amelia received the highest ratings in Enterprise AI, and with good reason. It has a wide customer base and is helpful across various departments within an organization such as customer care, HR, technical assistance, and so on. As an IVA (intelligent virtual agent), natural language and self-learning are of prime importance.

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