Callfinder is a leading company that provides speech analytics technology. It is cloud-based and technologically advanced. It helps to trace keywords and phrases in your recorded calls.
The solutions provided by the company helps in identifying key metrics and hence, can help in improving agent performance. It is not only sturdy and efficient but also affordable. It provides a seamless customer experience. Callfinder works with all kinds of industries from big to small, from travel to finance and even healthcare. Request
CallFinder Pricing to get more information.
Features
● Fully automated- Callfinder exposes and reports automatically on your agent's performance and provides insight into customer’s reasons for calling
● Highly scalable- The technology is highly scalable and caters to a wide range of industries.
● Management Visibility- Callfinder helps in gaining 100% visibility into your members or agents conversations.