Netfortris is a software solution provider. The firm gives users cloud-based communication, network management, analytics, and software solutions. The contact centre software being offered by Netfortris aims to reduce wait times along with queue priority and on-demand call recording as well. Furthermore, it provides real-time metrics for monitoring and analyzing the records and data so that the businesses can enhance their service and make the required changes. Request
NetFortris Call Center Pricing to get more information.
NetFortris offers the following advanced features:
- Remote Worker Support: To promote and enhance productivity, this platform facilitates the foreign teams by utilizing the included desk phone, softphone, and HUD smartphone application.
- Daily Reporting: This platform enables organizations to view and analyze how the callers interact and also helps in scheduling workers with computerized email reports.
- Skill-based Routing: For increasing the efficiency and productivity of the company, the organizations and users can route essential and urgent calls to the more experienced and mature team personnel.