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Noble Solution
Atlanta, Georgia, US
1989
Enterprise
49 Likes
87 Buyers Negotiating

Summary

Features

● Flexible- The platform can be custom-made to meet each client’s unique business needs

● Customer Relationship Management- The solution helps in customer relationship management, improves efficiency, and hence increases efficiency.

● Omnichannel Communication System- The platform helps to manage several customer interactions each day through unified contact processing and an Omnichannel communication system.

Discussions

Strengths
  • +6
    Delivery - Direct
  • +7
    Delivery - Through Partners / Third-Party Vendors
  • +5
    Artificial Intelligence
  • +13
    Data Extraction and Mining
  • +12
    Machine Learning
  • +14
    Natural Language Processing (NLP)
  • +13
    Remote Support
  • +14
    Subscription / Licensing
  • +6
    Appication Performance Report
  • +8
    Automatic Call Distributor
  • +13
    Customer Experience Management
  • +7
    Customizable reprts and Dashboards
  • +9
    Export and Share
  • +10
    Historical Reporting
  • +11
    Real-time monitoring and reporting
  • +5
    Voice User Interface Report
  • +12
    Workforce Optimization
  • +14
    Other Applications
  • +9
    Consulting services
  • +8
    Training, Support and maintanence services
Cautions
  • -6
    Product Variants
  • -11
    On-Premise
  • -12
    On-Site Support
  • -6
    Other Technology Used
  • -13
    Full Time Equivalent
  • -5
    Per User Basis
  • -8
    Funnel Analysis
  • -9
    Log Management
  • -10
    Risk and Compliance Management
  • -11
    Other Technologies Supported
  • -10
    Managed Services
  • -11
    Any other professional services
  • -7
    Other Support Services
  • -14
    Predictive Analytics
  • -7
    Other Services
  • -7
    Energy and Utilities
  • -10
    Financial Services and Insurance
  • -13
    IT
  • -8
    Life Sciences and pharmaceuticals
  • -6
    Media and Entertainment

Noble Solution Reviews

user-icon

Buyer, Telecom Infrastructure, SME

5
Jan 31, 2020

“Excellent solution with the ability to leverage multiple methods of communications”

Noble provides a robust product suite which offers SMS, webchats, email, and even blended voice solutions which is all fully integrated. It addresses all compliance-related challenges and efficiently reports and records all modes of communications.
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user-icon

Buyer, Telecom Infrastructure, SME

5
Jan 31, 2020

“Extremely robust, with almost zero additional vendor requirements”

Noble provides quality assurance and compliance, reducing the need for different vendors. It is loaded with features like customer-inspired road maps. The company has an excellent technical support team.
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Company Size :
  Enterprise
  SME
  Startup