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Noble Solution
Online
Atlanta, Georgia, US
1989
Enterprise
49 Likes
87 Buyers are Negotiating "Group Buyer Deal"

Noble Solution USP

Noble system corporation is a private organization that provides that develop excellent call centre technology. It offers innovative customer contact technology, outbound dialling system and customer relationship management.
The technology provided by the company is one of the most inclusive, ROI driven, and robust platform for contact centres. Their unified solutions help contact centres worldwide in improving their performance and efficiency.
The Noble suite comes with a list of comprehensive contact centre solutions that can be tailor-made to meet the specific needs of all business types. Irrespective of the organization or their client base Noble System solutions help organizations build a better experience for customers as well as employees. The company has worked with a range of small and medium and large-scale enterprises. It has a client base of over 4000+ clients from all around the world. Request Noble Solution Pricing to get more information.

Summary

Features

● Flexible- The platform can be custom-made to meet each client’s unique business needs

● Customer Relationship Management- The solution helps in customer relationship management, improves efficiency, and hence increases efficiency.

● Omnichannel Communication System- The platform helps to manage several customer interactions each day through unified contact processing and an Omnichannel communication system.

Discussions

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“I am looking for a Contact Center Analytics Solutions in north America. My budget is $50,000. Looking to buy in 15 days.”
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Noble Solution
87 Buyers Negotiating
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Strengths
  • +6
    Delivery - Direct
  • +7
    Delivery - Through Partners / Third-Party Vendors
  • +5
    Artificial Intelligence
  • +13
    Data Extraction and Mining
  • +12
    Machine Learning
  • +14
    Natural Language Processing (NLP)
  • +13
    Remote Support
  • +14
    Subscription / Licensing
  • +6
    Appication Performance Report
  • +8
    Automatic Call Distributor
  • +13
    Customer Experience Management
  • +7
    Customizable reprts and Dashboards
  • +9
    Export and Share
  • +10
    Historical Reporting
  • +11
    Real-time monitoring and reporting
  • +5
    Voice User Interface Report
  • +12
    Workforce Optimization
  • +14
    Other Applications
  • +9
    Consulting services
  • +8
    Training, Support and maintanence services
Weaknesses
  • -6
    Product Variants
  • -11
    On-Premise
  • -12
    On-Site Support
  • -6
    Other Technology Used
  • -13
    Full Time Equivalent
  • -5
    Per User Basis
  • -8
    Funnel Analysis
  • -9
    Log Management
  • -10
    Risk and Compliance Management
  • -11
    Other Technologies Supported
  • -10
    Managed Services
  • -11
    Any other professional services
  • -7
    Other Support Services
  • -14
    Predictive Analytics
  • -7
    Other Services
  • -7
    Energy and Utilities
  • -10
    Financial Services and Insurance
  • -13
    IT
  • -8
    Life Sciences and pharmaceuticals
  • -6
    Media and Entertainment

Noble Solution Reviews

user-icon

Buyer, Telecom Infrastructure, SME

5
Jan 31, 2020

“Extremely robust, with almost zero additional vendor requirements”

Noble provides quality assurance and compliance, reducing the need for different vendors. It is loaded with features like customer-inspired road maps. The company has an excellent technical support team.
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user-icon

Buyer, Telecom Infrastructure, SME

5
Jan 31, 2020

“Excellent solution with the ability to leverage multiple methods of communications”

Noble provides a robust product suite which offers SMS, webchats, email, and even blended voice solutions which is all fully integrated. It addresses all compliance-related challenges and efficiently reports and records all modes of communications.
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Company Size :
  Enterprise
  SME
  Startup