PYPESTREAM in Conversational AI Software

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PYPESTREAM
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77 Buyers Negotiating

Summary

Pypestream’s full-stack offering integrates five crucial elements that allow enterprises to achieve “conversational powerhouse” status without the need to procure from multiple vendors.
  • It fills the gap between different systems through APIs to authorize transactions; validate for reactive and proactive consumer engagements
 
  • Arrange advanced natural language understanding with multiple classifiers and search technology working together in harmony
 
  • Escalate conversations to live agents with comprehensive context; flawlessly operationalize Pypestream in contact centers
 
  • Encode consumer engagements with patented B2C messaging carrier purpose-built for enterprise scale

  • Offer a 24/7 immersive consumer gateway to business, flexibly deployed across mobile and desktop web with elite UX

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Strengths
  • +14
    Full Time Equivalent
  • +5
    Consulting & Training
  • +7
    Finance
  • +8
    Legal
  • +9
    Medium Enterprises (100 Million<Revenue<500 Million)
  • +8
    Small Enterprise (Revenue< 100 Million)
  • +7
    Supports
  • +6
    Customer Support
  • +10
    Product Demos
  • +11
    Proof of Concept
  • +7
    Sales Support
  • +12
    Deployment support on third party platforms
  • +13
    Prebuilt, use case specific bots
  • +11
    Support for number of Language
  • +8
    Through Partners / Third-Party Vendors / MSSPs
  • +8
    Minimum hardware and/or OS configuration required
  • +11
    Platform/Solution Offered
  • +14
    Product variants or licenses (such as enterprise, professional) offered
  • +6
    Customer redressal mechanism/program
  • +5
    Levels of support (such as silver, gold, and platinum)
Cautions
  • -7
    Directly
  • -13
    Hosted / On-Cloud
  • -12
    On-Premise
  • -10
    IVA
  • -13
    On-Site Support
  • -14
    Remote Support
  • -11
    Chatbots
  • -6
    Per User Basis
  • -5
    Subscription / Licensing
  • -6
    Integration
  • -10
    Large Enterprises (Revenue> 500 Million)
  • -9
    Operations
  • -12
    Dedicated Account Manager (DAM)
  • -8
    Others, please specify (Type of Support Services Offered)
  • -9
    Software Requirement Specification (SRS)
  • -5
    Technical Support
  • -5
    AI engine (proprietary or third party)
  • -6
    Others (Features offered)
  • -14
    SDks, API, and s/w frameworks
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