BryterCX Journey Management Suite Pricing & Demo

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Journey Management Suite
Colorado, USA
Enterprise
18 Likes
84 Buyers Negotiating

Summary

BryterCX Journey Management Suite provides businesses with tools to visualize, measure, monitor and optimize customer journeys. Journey Watch provides CX professionals with a better visibility into their customers' journeys and sub-journeys across all channels. Journey Explore helps business analysts understand all aspects of customer journeys, allowing them to make more informed decisions on customer experience and operational efficiencies. BryterCX pricing is suitable for customer analytics budgets. Journey Foundations helps CX leaders to move from siloed channels to true customer journey alignment.

Key Features:

  • Digital Containment – Businesses can understand about the influence that digital channels have on customer journeys and sub-journeys. They can find ways to enhance digital acceptance and measure changes in their customers' behaviour to lessen costs and increase self-service.
  • CSAT and NPS Improvement – Businesses can understand customer experience by assessing the whole journey behind the NPS or CSAT score and recognise customer challenges and create a more flawless experience to increase customer loyalty and happiness.
  • Frontline Optimization – Businesses can also measure the effect their frontline has on the customer journey. They can instantly understand the impact that upstream channels like digital and IVR have on their branch and contact centre performance.
  • Discovery – The users can use BryterCX’s journey consultants and journey management tools to get a clear understanding of the journeys that matter to the organization and customers.
  • Data Management - From data science acquisition to connecting customer actions to a journey, BryterCX’s tools and consultants help businesses in instantly setting up and evaluating the data needed to make informed decisions.
  • University – BryterCX provides hands-on training and consistent support to help their team make the most of their journey management tools.

BryterCX Pricing

BryterCX Pricing suits every stage of customer journey analytics implementation. BryterCX Pricing is not published on the company website.

BryterCX Demo

Users can schedule a demo with BryterCX and get consultation about their requirements.

Discussions

Strengths
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    Product Demos
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    Remote Support
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    Hosted / On-Cloud
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    On-Premise
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    Product Functionality
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    Directly
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    Customer Support
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    Other support services
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    Sales Support
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    Technical Support
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    Breadth and Depth of Product Offerings
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    Product Branding
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    Product Differentiation and Impact on Customer Value
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    BFSI
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    Energy and Utilities
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    Government and Public Sector
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    Healthcare and Life Sciences
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    IT and Telecom
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    Manufacturing
Cautions
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    Software Requirement Specification (SRS)
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    Product Offerings
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    Level of Support
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    Managed Services
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    Through Partners / Third-Party Vendors
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    Call center
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    Promotional events
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    Sales representative
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    Survey data
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    Others (Please specify)
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    licenses
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    On-Site Support
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    Full Time Equivalent
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    Hybrid
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    Per User Basis
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    Subscription / Licensing
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    Automotive and Transportation
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    Other Industry Verticals
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