Genpact's Cora Journey360 is a flexible journey-mapping product that creates journey maps and personas using real-life customer data and research. It enables businesses to deliver exceptional customer experiences. The software connects the front, middle, and back offices in order to ensure a better customer experience. It also enables users to import customer experience data, measure CX over time, and drive journey-driven transformation initiatives. Request GENPACT Pricing to get more information.
Genpact offers Cora Journey 360 which helps companies in designing intelligent customer journeys and personas to better implement their customer experience initiatives. The software links with data from multiple sources to deliver powerful customer insights and also allows users to track and benchmark the health of customer experiences at every touchpoint. The solution also empowers CX professionals with a single source of truth and provides real-time dashboards that allow users to easily monitor the health of customer experience.