Calibre Employee Monitoring Software by HigherGround is a call recording and employee monitoring system that provides intelligence and insights for decision making. Calibre Employee monitoring software reduces risk and security threats and improves customer satisfaction, performance, productivity, and overall profitability. It is a complete business-improvement tool that records, reports and analyzes calls and other interactions to provide performance data customized to key indicators.
Calibre Pricing is in line with leading competitors in the employee monitoring software market. Calibre Pricing starts at $15000 as a one-time cost and there is no free version or trial available for Calibre. Most software companies and vendors require users to contact them with details so they can offer competitive personalized pricing based on exact business needs. For more details on the best pricing plans and offers contact the vendor directly.
Calibre does not provide video tutorials, guides or free trials, but it claims to be easy-to-use and low maintenance. The creator, HigherGround is highly innovative and is working towards generating integrations with new applications and expanding the capability of the product. Users can contact the vendor directly for more details.
Reliability- Use I’m Alive TM for round the clock proactive monitoring and leverage certified technicians 24x7. Suffice business’s needs with customizable, reliable, high-quality digital call recording and intelligent architecture.
Security- Secure confidential information through multi-layer algorithms and data encryption and control access. Benefit from Advanced API and event triggers to prevent the recording of sensitive data.
Cost- Scale and upgrade architecture according to needs as architecture is truly open. Save time, improve agent performance and reduce costs through reports and quality assurance grading.
Simple and Unified Interface- Use data from multiple locations at one place with real-time dashboards to monitor performance. The simple and effective user interface that is quickly customizable by the user.
Speech Analytics- Gain an edge with speech analytics used for analyzing keywords, phrases, and sentiments to develop more insightful data reports.