Recite Employee Monitoring Software is an interaction recording suite that helps in boosting business success and ensures compliance. Recite delivers unique insights into the employee-customer interactions by capturing content from multiple media modalities, including voice, video, screen, and chat. The software can also be integrated with the most popular CRM solutions, PBX, and UC platforms.
Recite Pricing is in line with leading competitors in the employee monitoring software market. The plans can vary widely depending upon the scope of the solution and the number of licenses required. Recite Pricing subscriptions range from $20 to $150 per user per year. For more details on the best pricing plans and offers contact the vendor directly.
Recite Employee Monitoring Software provides a demo of the software through videos where users can learn about its different features. In addition to that, a Free trial of the Recite Employee Monitoring Software is also provided. Guides and E-books are also available for a better understanding of Recite’s functioning.
Analyze workforce productivity- Understands how employees utilize their time and geta a clear picture of how work gets done. Analyzes productive behaviors to establish a top-performing baseline.Interaction recording for valuable insights- Assures quality and management to evaluate employee performance, ensures adherence to corporate procedures, and maximizes staff productivity. Recording of calls for unique insights into employee-customer interactions, screen recording of the agent’s desktop which is a synchronized view of customer interaction.Easy to use UI and web- It contains an intuitive user interface for fast start-up and minimal training.Storage is web-based and retrieval for easy, secure sharing of files via email.Rich set of contact center features- Monitoring for on the spot agent training is live. Customizable Dashboard tool enables agents, supervisors, and administrators to view real-time metrics.Built for global deployment- Cataloging is rules-based for global and multi-site deployment. Enhances provisioning with real-time active directory monitoring.