Cloudbeds Pricing & Demo

Are you from this Company?
Cloudbeds
79 Likes
75 Buyers Negotiating

Summary

Cloudbeds Hotel Management Software is an easy-to-use hospitality management software. It gives hoteliers a centralized solution to help run the property efficiently and effectively. With this software, users get access to leading travel channels and technology brands. This allows hotel managers to streamline workflows, slash operational costs, enhance service quality, get more bookings, and increase revenue.


Cloudbeds Pricing

Detailed Cloudbeds pricing has not been disclosed, but it is in line with leading competitors in the Hotel Management Software market. Most software companies and vendors require users to contact them with details so they can offer competitive personalized pricing based on exact business needs. For more details on the best Cloudbeds pricing plans and offers contact with the vendor directly.


Cloudbeds Demo

Cloudbeds Hotel Management Software provides a demo on the website via videos with animated transitions. The demo covers a wide variety of videos that are well illustrated with animations, screen recordings that capture how the product works along with highlighting the top use cases. Interested users can also have hands-on experience with the application as they provide it for a 30-day trial period.


Features

Hotel Management Solution
It allows hotels to compete against online travel agencies and other counterparts as it encourages streamlined distribution and boosts efficiencies. It helps increase revenue without altering any part of hotels’ operations.

Centralized Management
It offers users a single location to manage their operations, allowing hotels to operate more efficiently. Gives access to property management systems, booking engines, hotel revenue management systems, and booking engines can easily be accessed with a single login.

Reservation Calendar / Dashboard
Accepts and processes guest payments of all types in an instant. Enables users to easily identify which rooms need to be taken care of through a housekeeping module.

Inventory Distribution
Helps hotels distribute inventory to markets around the world. Syncs software channel manager and property management system to avoid any errors in the process.

Discussions

Strengths
  • +14
    Consulting
  • +13
    Central Reservation System
  • +14
    Client Management
  • +5
    Dynamic Content
  • +6
    Flight Booking
  • +8
    Payment Processing
  • +9
    Quotes/Estimates
  • +9
    Annual Subscription
  • +11
    Mobile App
  • +8
    Monthly Subsciption
  • +10
    Web-Based, Cloud, SaaS
  • +12
    Windows Installation
  • +10
    Built-in Accounting
  • +11
    Catering
  • +12
    Employee Management
  • +13
    Extended Stay
  • +14
    For Vacation Rentals
  • +5
    GDS/OTA Integration
  • +7
    Maintenance Management
  • +8
    Marketing Automation
Cautions
  • -9
    Multi-Property
  • -10
    Online Booking
  • -6
    Customer Service
  • -5
    System Integration
  • -7
    Itinerary Creation
  • -7
    Free
  • -13
    Mac Installation
  • -10
    One-Time Purchase
  • -6
    Loyalty Program
  • -11
    Point of Sale (POS)
  • -12
    Single Property

Cloudbeds Reviews

user-icon

Buyer, UK Company

5
Jun 11, 2023
'I recently implemented the Cloudbeds Hotel Management Software and so far, the experience has been good. The user interface is straightforward and easy to use, allowing for efficient navigation of essential data. The customer service team has been exceptional too, so far responding promptly to any issues or questions we’ve had. Additionally, I’m really impressed by the range of features that the software offers. With tools for rate management, housekeeping, and payment processing, it’s comprehensive enough for the most demanding of needs. All in all, I’d rate Cloudbeds Hotel Management Software 4.5/5, having excellent customer service, an intuitive design, and great use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jun 08, 2023
'My experience with Cloudbeds has been rather underwhelming.I can't speak to what its product vision was, but its product features do not match the demand of today's customers.The app isn't particularly user-friendly and it doesn't support many of the tools and integrations that are common in other hotel management software.Plus, the customer service is poor and I'm constantly having to explain what I need help with.Rating: 2/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jun 07, 2023
'Review 4 When our hotel started using Cloudbeds, we quickly realized how easy it was to use and how many features it offered. It is a great hotel management software that integrates smoothly with our other systems and provides valuable insights. We appreciate its robust customer relationship management (CRM) system which gives us the ability to segment customer profiles into sub-groups, providing personalized experiences. Furthermore, Cloudbeds has enabled us to operate on a single platform, listing our hotel rooms on various travel websites by just a few clicks. The platform's automated features have made reservation and customer check-in a breeze. It has a forecasting system that predicts future occupancy rates, allowing us to identify new sources of growth and revenue. We are impressed at how Cloudbeds is driving both efficiency and customer satisfaction, and are giving them 5 stars for their excellent industry software.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Jun 07, 2023
'I started using the Cloudbeds Hotel Management Software two years ago and I can safely say that it was one of the wisest decisions I've ever made. I oversee a hotel that needs the full suite of features available from hotel management software solutions, and Cloudbeds provides all of that. The great thing about Cloudbeds is that they offer 24×7 customer support. Whenever I've had a question or concern, I've called in and received immediate help. I couldn't be happier with the software's value for money—it has all the features I need plus more that I don't yet use. In addition, I've noticed that Cloudbeds is always at the forefront of developing new features to keep our hotel up-to-date. The latest features they've released take advantage of next generation technologies like artificial intelligence and blockchain technology. I'm confident that this will increase our hotel's efficiency and revenue. Overall, I'm very impressed with Cloudbeds' innovation and use of next generation technology. For anyone considering Cloudbeds Hotel Management Software, I would definitely recommend it. It's worth every penny. Rating: 8/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Jun 07, 2023
'Cloudbeds Hotel Management Software Review #1 I've been using Cloudbeds as my hotel management software for the past few months and I can honestly say that I'm highly satisfied with its features and the value it provides. It's incredibly user-friendly and makes life easier for both hotel staff and customers. I particularly like the automated check-in/check-out process, which saves an immense amount of time and effort. Thanks to Cloudbeds, staff are able to focus on helping guests rather than on paperwork. I also think the integration of mobile apps is fantastic, allowing customers to book rooms or access hotel services quickly and hassle-free. I also appreciate the value for money that Cloudbeds offers. It is reasonably priced and I believe the features and user-friendliness of the software more than make up for the cost. My rating for this software would be 9/10 as it is truly an exceptional product that provides all the necessary features and services for a hotel.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jun 07, 2023
'Overall, my experience with CloudBeds Hotel Management Software has been great. I found the pricing to be reasonable and the features flexible, which allows my business to have a platform tailored to its needs. The user interface is intuitive and the navigation is a breeze. I was also very impressed with their customer service. The setup process was smooth and they provided excellent advice and guidance. The support team was very patient and answered any questions that I had. They even went the extra mile and transferred over all of my business’s existing data and provided advice on how to better streamline the operations. I found the reporting tools to be particularly impressive. Being able to generate financial and marketing reports, on a per-booking basis, is a great help. It has made tracking guest behaviour and payment trends much easier. Overall, the CloudBeds Hotel Management Software offers great value for money. Coming to customer service, I must say that it is one of the main reasons why I chose this software. The customer service reps are always polite and helpful when it comes to getting my hotel business up and running. I rate their customer service a 4 out of 5, as there was room for improvement with a few of the requests that I had. And one more thing - the value for money offered by CloudBeds Hotel Management Software is great. With such a wide range of features and pricing plans, regardless of the size of the business, the cost efficiency cannot be matched. Rating-wise, the value for money also gets a 4 out of 5. Overall, CloudBeds Hotel Management Software has worked really well for my business. The user interface is simple, the feature set is great, and the customer service has been amazing. With such reasonable pricing plans and cost efficiency, I would definitely recommend this software to anyone looking for a good hotel management software.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jun 01, 2023
'Cloudbeds's Hotel Management Software has enabled us to manage a complicated global network of properties with ease. Its interoperability and integration features are incredibly user-friendly, allowing us to link our operations across a range of locations without any hassle. Additionally, we've been impressed with the software's support for futuristic use cases, as it has allowed us to take advantage of new technologies like cloud storage and automation. For example, when we moved our data centers to the cloud, Cloudbeds's software was quick to adapt and support the transition. This saved us valuable time and resources as there was no need to manually migrate data, as the software took care of it in an efficient manner. Additionally, the software made it possible for us to already benefit from the cloud's features, which have already significantly increased our operational efficiency. I highly recommend Cloudbeds's Hotel Management Software for any company looking for a reliable and scalable solution. Its integration and interoperability features make it an excellent choice for managing global networks, and its support for futuristic use cases makes it a great choice for future-proofing operations. I give it five stars for its user-friendly features and capacity to support our needs. Review 4'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
May 31, 2023
'Review 2 I was skeptical when I first heard about Cloudbeds' hotel management software but our team decided to give it a go anyways. After using it, it didn't take long for me to become even more disappointed. I found that the product vision was severely lacking in terms of interactivity and focus on futuristic use cases. This was surprising, considering Cloudbeds is usually known for being at the forefront of the customer experience. Their feature set also doesn't take into consideration how modern customers shop and use hotel services, making it even less useful. On a scale of 1 to 5, I'd rate this a 2.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 31, 2023
'Overall, I am extremely satisfied with Cloudbeds Hotel Management Software Solutions. With this system, all operational tasks are well managed due to its flexibility and innovation to tackle all kinds of demands. Its user-friendly design and features have contributed to making our daily tasks easier and faster. I have no doubt that this tool is the ideal platform to keep a competitive edge, as it ensures high quality reporting and access to a wealth of data, while at the same time supporting future use cases. Rating 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
May 30, 2023
'3 Cloudbeds is one of the most powerful hotel management software solutions currently available. From its highly intuitive user interface and user experience design, to its reliable performance and the remarkable ability to customize the platform, Cloudbeds offers an all-in-one solution for hotels. One of the stand-out features for me is Cloudbeds’ top-class interoperability and integrations. I have used many different programs before, and the tedious process of manually exporting and importing data between systems was always a major hassle. Fortunately, Cloudbeds eliminates this issue with its ability to easily and reliably integrate other systems with minimal effort. Overall, I can confidently say that Cloudbeds offers an excellent hotel management solution that is modern, reliable, and designed for maximum efficiency. I rate it four and three quarters stars out of five for its innovative use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
May 28, 2023
'Review 4: When it comes to finding a competent hotel management software, Cloudbeds was the obvious choice for our team. We've used the software for over a year and could not be happier with it. The customer service offered through Cloudbeds is absolutely amazing. They are experienced and knowledgeable and have helped us out even when we are in the midst of chaos. All of our queries and details have been taken care of by their prompt team. We've found that the user experienceCloudbeds provides is extremely user-friendly and intuitive. All the different features are easily accessible and straightforward, making any kind of change a breeze. This in turn makes our workflows so much easier and stress-free. If you're looking for a reliable and powerful hotel management software, you have to try Cloudbeds. It's saved us countless hours of work, along with headaches. We’ll definitely continue using it and I'm sure you will be satisfied with it too. Rating: 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
May 28, 2023
'Cloudbeds Hotel Management Software Review 4 My company has been in the hospitality business for decades, so we know a thing or two about hotel software. And we've found Cloudbeds to be the best one out there. From check-in to check-out, the software is built to keep operations running smoothly. We couldn't be happier with the automated reports, speedy customer service, and real-time tracking. However, the cost of ownership is definitely an issue. We're used to cheaper options, so it's been hard to justify the price to some of our clients. And I'm not sure if the software is as modern and innovative as the competition – I'd love to see more research and development done in this area. Overall, I'd recommend Cloudbeds for any hotel looking to streamline their operations. Our team loves the user experience time and time again. Plus, the mobile app is a real game-changer. Rating: 3.5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
May 27, 2023
'I am so glad to have become part of Cloudbeds’s Hotel Management Software community as a supplier partner. This service offers some truly unique features which are essential in the hotel industry today. When it comes to product vision, I have to say that Cloudbeds really understands what customers need. They have built their platform with a future-proofing mindset and it shows in the range of options offered. From 360-degree customer support to improved financial intelligence, the product covers many bases. The product features of Cloudbeds are extremely impressive. Not only does it provide a unified, automated solution to manage all aspects of hotel operations, but there is also the ability to perform complex workflows. Room rate optimization, robot-assisted guest support, and integrated payment processing are a few examples of what this system can do. For these reasons and many more, I think Cloudbeds’s Hotel Management Software is paving the way for the industry. I would give it 5 stars in terms of its product vision, product features, and use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
May 24, 2023
'5 Having used Cloudbeds Hotel Management Software for several years now, I find it to be an incredibly intuitive and reliable platform. The user interface and experience design are crisp, modern, and allow for easy customization to suit businesses’ individual needs. The software also benefits from excellent interoperability and integration options, enabling it to connect with many different systems with ease. Manual imports and exports between different management solutions has never been an issue when I have used Cloudbeds, as the process is often pushed into the background. All in all, Cloudbeds Hotel Management Software is an ideal solution for any business. It provides modern, reliable, and intuitive performance, while sporting powerful integration capabilities. I rate this software four and three quarters stars out of five for its outstanding innovation and use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
May 23, 2023
'Cloudbeds meets my expectations as a Customer Success person. The software is extremely user friendly and versatile. I find the tool helpful because it allows us to manage bookings, offers and access a clear insight on daily operations. The user interface design is really intuitive and I have never experienced any lag. Furthermore, data security is ensured through the whole encryption process. From my six months of experience, Cloudbeds has provided an excellent service that safely manages my valuable data. Rating 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
May 17, 2023
'5 As an engineering manager, I can definitely recommend Cloudbeds for hotel management software. Although the initial transition posed some challenges due to the complexity of the integrations, Cloudbeds team members were able to solve any issues that came up. We found the interface easy to use and the data reporting capabilities to be extremely useful. The automated workflows have also shaved off a lot of work from our daily routines. I would rate Cloudbeds' overall innovation and use of next generation technology as 4.6/5 and their interoperability and integration capability as 4.2/5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
May 10, 2023
'Cloudbeds Hotel Management Software Review #3 I have been using Cloudbeds for my hotel management needs and I'm very pleased with it. The array of features Cloudbeds offers is really impressive, particularly the automated check-in/check-out process which greatly streamlines business operations. It also comes with a suite of mobile apps, which makes everything from booking rooms to accessing hotel services faster and more convenient. The best thing of all, however, is the value for money. I believe Cloudbeds provides good value in comparison to other hotel management software available and there are no hidden costs. This software gets a big thumbs up from me - a rating of 8/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
May 08, 2023
'I'm not sure if it's just me, but Cloudbeds's hotel management software seems to be lacking a lot of the features that other software out there has. The UI is not exactly modern or streamlined, and the customer support is not always helpful.Plus, they don't seem to pay much attention to supporting futuristic use cases, or at least not any of the ones I've heard of.Overall, I'm not sure I'd recommend this software to other partners.Rating : 2/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
May 06, 2023
'I’ve been using the Cloudbeds Hotel Management Software for the past two years and it’s been a great platform. The user interface is incredibly user-friendly, making it easy to navigate and access the information that’s needed quickly. I found the customer service team to be helpful and timely too, always responding quickly to any queries or complications I’ve had. As for the features on offer, it has everything from rate management to housekeeping and more. The reports have allowed me to make data-driven decisions and I’m already seeing great results. In conclusion, I’d rate Cloudbeds Hotel Management Software 4.75/5 for its customer service, intuitive design, and impressive use of next-generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
May 06, 2023
'2 I'm thrilled that our organization decided to switch to Cloudbeds for our hotel management needs. After using many other solutions, this one has been by far the strongest when it comes to innovation and use of next-gen technology. The data analytics capabilities were extremely powerful as was the cloud-based platform, allowing us to scale quickly and easily. Even better, we were able to integrate our existing infrastructure with the new platform without much trouble. The support team was also great to work with - always finding ways to help us meet our goals and solve any issues that arose during the implementation process. In terms of overall innovation and use of next generation technology, I would rate Cloudbeds a 5/5, and interoperability and integration capability 4.5/5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
May 02, 2023
'2. Cloudbeds has been an incredibly helpful tool for our hotel company. Not only is the software intuitive to use, but it has also helped us maximize our operations with our guests through powerful features. One such feature is the ORB functionality which allows us to easily build our own rules and settings to automatically assign guests to rooms, book custom rates, and maintain our hotel hierarchy. This feature takes the burden off the user to know all the details, and automates a lot of the tedious aspects of hotel operations. In addition, we can access the platform from anywhere, allowing us to stay connected with our guests and always be able to offer the best possible services. Overall, the product vision and features of Cloudbeds give us a great head start and are much better than many other hotel software solutions out there. I rate their product vision and features 8/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
May 02, 2023
I recently had the pleasure of using CLOUDBEDS Smart Hospitality offerings and I must say, the experience was extraordinary. The product vision was clear and concise - I knew exactly what I was getting with this product. The features were also extensive and ticked all my boxes - I had everything that I needed and more. Navigation was also easy and smooth, allowing me to access the features I needed quickly. Not to mention that the cost of ownership was low and it provided great value for money. Interoperability and integration were also simple to do - the product could easily integrate with other technologies, allowing for me to make use of them quickly. CLOUDBEDS also made sure the product was stable and mature, something I appreciated. In terms of overall innovation, I could tell the product addressed current use cases and even included futuristic use cases. The customer service was also great, with friendly and helpful representatives which insured me the process was easy and enjoyable. All in all, Id have to give CLOUDBEDS Smart Hospitality offerings a 4.5/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 30, 2023
'Review 5: My team has been using the Cloudbeds hotel management software for around two years now and it has made our workflows continuously easier. Almost every aspect of this software has been top-notch and we've been extremely satisfied with its continuous performance. The customer service is definitely a strong point. Every individual that we've dealt with from their team has been knowledgeable and helpful. Each of our queries (no matter how basic) has been answered straightforwardly and with clarity. Not to mention the user interface and usability of the software are great. We can easily customize the information, functions, and design of the package without any issues. This has helped us keep track of our operations to a T and I couldn't ask for more. All in all, I would highly recommend Cloudbeds's hotel management software. My team and I are glad that we chose this software and have never had any trouble with it in the two years of our usage. Rating: 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 29, 2023
'## Review 3: Cloudbeds Hotel Management Software has been a great asset for our hotel. The Interoperability features are truly revolutionary! They have enabled us to connect with several different partners allowing us to expand our revenue opportunities. This was especially useful when it comes to syncing their OTAs. We have been able to successfully merge data with Expedia and benefit from the additional benefits this brings. Furthermore, Cloudbeds has proved successful in keeping up with the futuristic use cases that our business requires. The accurate forecasts and projections have helped us with smart decision making. So, all in all, I can confidently say that Cloudbeds is doing the job it was intended to do. With that said, I must admit that it's not perfect either. Some of the features are clunky and could use further optimization. Nonetheless, 4 out of 5 stars will have to do!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Apr 27, 2023
'I have been using Cloudbeds Hotel Management Software for the past three months and I must say, it was a great decision. Although the monthly subscription rate for a professional account is relatively higher than other similar software, I find that Cloudbeds offers great value for money. I've also been impressed by how Cloudbeds continues to innovate, with the most recent features utilizing the latest tech in the industry like artificial intelligence, voice-based applications, and blockchain technology. I believe Cloudbeds is on the right track towards an effortless hospitality experience for guests and staff alike. The customer care team also deserves a special mention. They are always willing to extend their help and offer relevant solutions. They are usually available 24/7 so that's a great plus too. Long story short, even though the monthly subscription rate may seem a bit high at first, Cloudbeds Hotel Management Software is worth every penny. Rating: 9/10'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Apr 27, 2023
'## Review 5: When we talk about Cloudbeds's Hotel Management Software, one of the things that comes to mind first is Interoperability. It has kept us ahead of our competitors by allowing us to be flexible and make the most out of our partnerships. Being able to sync prices with several OTAs, such as Expedia, has played a pivotal role in our success. Cloudbeds has also done a great job with supporting the futuristic use cases that our business thrive on. We have been able to make reliable and timely decisions due to the accurate projections and advanced data analytics. These are features that we simply can't do without. All in all, Cloudbeds has definitely made things easier for us here. There are still some downsides in the form of clunky features, but it's not enough to take away any of its appeal. I'm giving Cloudbeds a 4 out of 5 stars for their great offering.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 25, 2023
'In my role as Head of Research & Development, one of the keys to our success has been finding quality hotel management systems like Cloudbeds that could scale with our team. Cloudbeds delivers in spades here - the software is intuitive and powerful, resulting in staff quickly becoming experts and making sure that our hotel teams never get bogged down in unproductive tasks. Additionally, I was also impressed with the company’s forward-thinking approach, as the Cloudbeds platform frequently evolves to offer additional innovative features that make both our staff’s daily operations and our guest experiences easier. All in all, I give Cloudbeds a 9/10 for helping our hotels stay ahead of the competition!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 25, 2023
'## Review 4: As the director of a multinational organization, I could not be more impressed with Cloudbeds Hotel Management Software. It is by far the most versatile hotel software we have ever used. Being able to smoothly integrate data between different platforms has saved us a lot of time and money. Moreover, Cloudbeds's Interoperability has enabled us to make the most out of our partnerships. In addition, the software allowed us to support our futuristic plans in ways that no other program could. We were able to keep up with the latest industry trends thanks to the great analytics and tools. Overall, Cloudbeds has become an integral part of our hotel venture and we have seen tremendous success since we made the switch. I rate Cloudbeds at a solid 4.5 stars out of 5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 24, 2023
'4. Cloudbeds has been a great addition to our suite of products. We are able to manage multiple hotels, rooms and guests on the same platform, greatly streamlining and optimizing our operations. One particular highlight are their group bookings feature which allows us to make sure all of our rooms are properly assigned. It also gives us quick and efficient access to our online bookings, allowing us to quickly see our reservations and manage our revenue in the most efficient manner. In addition, we now have access to powerful analytics and insights tools which allow us to measure our performance and adjust our strategies accordingly. Overall, the ease of use and product features of Cloudbeds make it the perfect fit for our business. I rate their ease of use and product features an 8/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 23, 2023
I had the privilege of trying CLOUDBEDS Smart Hospitality offerings and I must say, the overall experience was exceptional. The product vision was very clear and provided an excellent overview of what I could expect. From there, the product features were top notch, allowing me to make use of the features I needed. Navigation was also easy and smooth, allowing me to access the features I needed quickly. Not to mention that the cost of ownership was low and it offered great value for money. Interoperability and integration was also easy to do, allowing me to make use of existing technologies without any hassle. CLOUDBEDS also showed great stability and maturity in their product, something that allowed me to trust the product more. In terms of overall innovation, I could tell the product included use cases from current and future trends. The customer service was also great, with friendly and helpful representatives who made the experience enjoyable and stress-free. All in all, Id have to give CLOUDBEDS Smart Hospitality offerings a 4.7/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 22, 2023
'As the Director of a multinational hotel company, I can attest to the usefulness of Cloudbeds' Hotel Management Software. Its integration and interoperability capabilities have greatly improved our operations, as they have enabled us to quickly connect our properties across borders. The software is also well-equipped to support our futuristic use cases, which has been invaluable in allowing us to take advantage of cloud-based technologies and increase our operational efficiency. For example, the software was incredibly helpful when we migrated our data centers to the cloud. It handled data migration seamlessly, resulting in minimal disruption to our operations. It also enabled us to immediately benefit from the cloud's features, which allowed us to enjoy increased scalability, reliability, and flexibility. I highly recommend Cloudbeds's Hotel Management Software for any business looking for an effective solution that can manage a complicated network of operations. It is user-friendly, reliable, and powerful, making it an excellent choice for future-proofing our operations. I give it five stars for its capacity to connect our operations across borders and support our futuristic use cases.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 21, 2023
'Cloudbeds Hotel Management Software Review 3 I've been using Cloudbeds for over a year now, and I'm definitely satisfied. My staff appreciates the quick and easy setup, as well as the detailed reporting features and automated workflow. With the mobile apps, our customers can also manage their bookings from anywhere. But, I feel like there's definitely room for improvement in terms of cost efficiency. The price tag is quite hefty, making it hard to justify to some of the smaller hotel owners and managers. I'm also not very impressed with their innovation; while the software is improving, there are other companies that implement cutting-edge technology quicker. Despite the downsides, my experience with Cloudbeds has been mostly positive. It's versatile, easy to use, and they offer excellent customer service. Rating: 3/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Apr 20, 2023
'Cloudbeds Hotel Management Software Review 2 As a longtime supplier partner of Cloudbeds, I've seen firsthand how the hotel management software has made hotel operations far more efficient and cost-effective. The custom branding and reservation systems allow for a more streamlined experience, while the online surveys and the loyalty facility are great for getting instant feedback from guests. I'm also a big fan of the mobile app, which is easy to use and keeps customers engaged once they book. However, I'm a bit worried about the cost of ownership. Prices are already steep as it is, and it looks like it's increasing in most areas. The average user may be priced out. Furthermore, there could be more done in terms of innovation and use of next-generation technology. While I'm sure Cloudbeds is keeping up with the times, I feel they could be going further to stay ahead of the competition. All in all, I would still recommend Cloudbeds's hotel management software. It's comprehensive, reliable, and user-friendly, and is worth the money in the long run. Rating: 3.5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 19, 2023
'I recently purchased CloudBeds Hotel Management Software and find it to be an amazing tool for my hospitality business. I must say that right off the bat, I was pretty impressed with the features and the pricing plans offered. Both of these gave me the flexibility to tailor my software to my needs. The user interface of the software is pretty simple and easy to use. Also, the navigation allows easy access to all the features available. This, coupled with the backend powered by the intuitive software interface lets you effortlessly create and adjust bookings, manage guests, and store all data and simplifies processes. The customer service team at CloudBeds was also superb. The support staff were always polite and helpful, guiding me through the setup process with clear instructions. They even took it a step further and provided advice on how to streamline my hotel operations. Speaking of value for money, I am of the opinion that the pricing plans offered are quite flexible and the features are worth the price. Rating wise, the customer service gets a 4 out of 5 for being so helpful and patient. And in terms of value for money, I would rate it 4.5 out of 5 due to the cost efficiency of the service. In conclusion, CloudBeds Hotel Management Software is great for facilitating any hospitality business. The features, the customer service, and the pricing of the software all make it an excellent choice. I am very happy with my purchase and would highly recommend it to anyone.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 17, 2023
'3 I was initially hesitant about switching from our current hotel management software to Cloudbeds, but I must say that ultimately the transition was a success. The Cloudbeds support team had our back during the process and was able to troubleshoot any issues that arose. As we already have a significant amount of existing infrastructure, we were particularly impressed with the cloud-based platform's ability to integrate all of our systems with minimal hassle. Additionally, the new features such as the data reporting and automated workflows have been a great time-saver for our team. Overall I'd rate Cloudbeds' innovation and use of next generation technology as a 4.7/5, and interoperability and integration capability as 4.5/5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Apr 16, 2023
'1. Cloudbeds is an amazing hotel management software solution. The product vision is well thought out and the first time I launched it I knew it was the right solution for our business and that our team would be able to quickly learn and use the sophisticated software. From the initial set up wizard, to the user-friendly menus with rich functionality, there is nothing we can't do with Cloudbeds. Even the most complex tasks were meant to be done easily and help us grow our business, as they keep adding new features every month. The dashboard is easy to understand and the features are pretty intuitive. Programming and managing settings in that platform is extremely straightforward. For our hotel, that means a greater cost savings as we can not only manage from one platform but can do so quickly. All of the data is automatically synced across all devices, and the reports are always up to date. I would rate the ease of use and product features of this software 8/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Apr 15, 2023
'I’ve been a satisfied supplier partner with Cloudbeds’s Hotel Management Software for a few years now and I am here to say it is an exceptional product. They have built a powerful platform which can truly give hoteliers full control over their operations. The product vision behind this software is really well-designed. It takes into account the specifics of the hospitality industry and provides a comprehensive suite of scalable solutions. I especially appreciate their focus on hotel performance optimization by leveraging big data insights and advanced analytics. The product features of Cloudbeds are really a standout when compared to competitors. I have found their ability to customize settings, streamline guest communications, handle housekeeping, and process digital payments to be incredibly efficient. The fact that they also offer APIs to integrate with third-party solutions only increases the utility of the platform. I am so pleased with the overall experience provided by Cloudbeds’s Hotel Management Software. It is no wonder why so many hotels are now choosing this solution. I would confidently give 5 stars to their product vision, product features, and innovative technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 15, 2023
'Review 2 Cloudbeds is our go-to platform for running modern hotel management operations. It is our first choice for its modular design, fast response time, and simple user interface. We use its cloud-based operations and quick search tools to make sure our customers are well taken care of. The platform provides us with valuable insights into occupancy trends, pricing, occupancy rate, and customer feedback. The reason why we continue to use Cloudbeds is its commitment to innovation and use of next-generation technologies. It has a comprehensive reporting dashboard that captures the most important metrics with clear visuals, making it easy to monitor. Furthermore, its loyalty program allows us to reward customers for their loyalty, a great customer retention strategy. Its mobile app allows us to check-in and check-out guests, manage reservations, and more with ease. We are confident the Cloudbeds team will continue to innovate and are rating them 5 stars for their overall service and innovation.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Apr 14, 2023
'Review3: I’ve been very pleased with our decision to switch to Cloudbeds's Hotel Management Software. The system is incredibly user-friendly, well-organised and they have excellent customer service. The integrated payment solutions are particularly noteworthy, as they provide a uniform payment system for our guests and also a quicker process for managing reimbursements and refunds. Their automated revenue management system is also great; it has enabled us to accurately predict our revenues in advance and take proactive steps to maximise our profits. The mobile app is a godsend for our housekeeping staff, who can now view and manage their duties in real-time. While the product vision and features are impressive, there is still room for improvement with the system. For example, the reporting options are a bit limited, and I'd also like to see more options for managing cancellations and refunds. Overall I'd rate Cloudbeds's Hotel Management Software 4/5 with great potential for improvement. I'm confident that with continued development and improvements, this could turn into an excellent product for hotel owners.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Apr 13, 2023
'I have been using Cloudbeds’s Hotel Management Software Solutions for the past six months and I am extremely pleased with my experience! As a woman leader in a customer service role, I value ease of use and the ability to quickly access and manage information. I must say Cloudbeds makes the process manageable even with our ever-changing demands. Over the past couple of months, I have noted that it has allowed us to meet peak demand with ease. It has saved us from running from one task to another every day. I love that all the data is stored with privacy and precision. It has also helped us to easily offer discounts, make reservations, and check-in guests. Above all, I am grateful that it helps us to forecast our future needs and adjust accordingly. Rating 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Apr 05, 2023
'2 I have been utilizing Cloudbeds’ Hotel Management Software for several years now and can say that it is one of the most comprehensive and useful suites of cloud-hosted applications currently available. Its overall design is intuitively crafted to make important functions and settings accessible, and the option to fully customize the platform to suit one’s individual needs is a splendid touch. When it comes to interoperability and integrations, Cloudbeds leads the pack. I was used to having to manually transfer data from other management systems, but Cloudbeds’ ability to easily and seamlessly integrate other software solutions has been a major asset. Overall, I highly recommend Cloudbeds Hotel Management Software if you are in the market for an advanced and reliable platform. The combination of its intuitive design with its seamless integration capabilities makes it the perfect solution for any hotel. I rate this software four and a half stars out of five.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Apr 03, 2023
'After testing out various hotel management software, I finally decided to go with CloudBeds. And boy am I glad that I did. The user interface is very simple and easy to use and the navigation makes it a breeze to access all the features that the software offers. The pricing plans are also great and offer sheer flexibility. No matter what the size of the business, the pricing and features are so affordable and provides great value for money. Speaking of which, I was highly impressed with their customer service. The customer service team at CloudBeds was extremely helpful and did everything they could to ensure a successful setup. Everything from transferring existing data to setting up custom fields and reports was done in a prompt and professional fashion. Rating-wise, I would rate the customer service a 4.5 out of 5. Their customer service really stands out, as they were not only willing to help, but also went the extra mile to provide advice on how to best streamline my hotel operations. And the value for money? Undoubtedly, it gets a 4.5 out of 5, as the features of the software are so powerful and diverse. In short, CloudBeds Hotel Management Software has met all of my expectations. The cost efficiency and the level of customer service make it an optimised solution for every hospitality business. I would definitely recommend this software!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Apr 02, 2023
'I’ve had my eye on Cloudbeds hotel management solutions for awhile now, as their combination of innovative features and dedicated customer service helps to give our hotels precisely the edge they need to provide an outstanding guest experience. We here at Research & Development have been really impressed with their cost of ownership; their pricing model is both sensible and flexible, allowing us to keep our costs down and make sure we’re not overpaying for important technology. Moreover, Cloudbeds prides itself on being future-forward and equips its users with powerful features that automate tedious tasks, saving our team time and money. For all these reasons and more, I can wholeheartedly give Cloudbeds an 8/10 rating!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Apr 02, 2023
'4 Cloudbeds' Hotel Management Software is a modern and comprehensive cloud-hosted suite of applications for hotels, vacation rentals, hostels, and guesthouses. As an industry veteran, I can confidently attest to the robustness and reliability of Cloudbeds' solution. The interface and user experience design are intuitive and straightforward, allowing for quick navigation and customization to tailor the platform to individual needs. Moreover, Cloudbeds has impressive interoperability and integration capabilities, removing the need for manual data shifting between systems. Overall, this is a great hotel management software package that has great features, reliable performance, and flexible customization options. As such, I rate it four and a half out of five stars for innovation and use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 26, 2023
'3. In our search for the best hotel management software, our team found Cloudbeds to be ideal for our needs. We got assistance with the set up process and our onboarding went very smooth, as the team provided us with various great resources and tips along the way. The software quickly captures my attention, as their system is incredibly well designed and easy to use. We have been able to take advantage of their powerful features such as online booking management as well as housekeeping scheduling and task tracking. All of these features give us the insights we need and help us improve our business operations. The team has been extremely helpful in helping us and answering our questions. I rate their customer service a 9/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Mar 25, 2023
'4 I'm impressed with Cloudbeds' hotel management software for many reasons. First, the user experience is seamless and intuitive. It also has the capability to easily integrate with existing applications, which was a major plus for us. In addition, the automated workflows, data analytics, and cloud-based platform give us a huge leg up on our competitors when it comes to scalability and efficiency. We've also had great support from the Cloudbeds team as they resolved issues quickly and efficiently. I rate their overall innovation and use of next generation technology as 4.8/5, and their interoperability and integration capability as 4.7/5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 22, 2023
'As a longtime supplier partner of Cloudbeds’s Hotel Management Software I have been delighted with what I have experienced since signing up for the service. It is an impressive piece of software and I am pleased to contribute my voice to give it praise. The product vision of Cloudbeds is simple yet incredibly effective. By providing hoteliers a comprehensive and automated system for managing everything from front desk operations to reservations, Cloudbeds has transformed the industry. I especially appreciate their use of cutting-edge technology and industry insights to provide users with a real-time view of occupancy and pricing so they can make informed decisions. The product features in the Cloudbeds software cannot be understated either. I am really impressed with the customization options they provide. For example, it is now possible to quickly adjust prices, accept digital payments, create custom reports, and handle even the most complicated tasks. It is really empowering! Overall, the level of innovation and use of next generation technology in Cloudbeds’s Hotel Management Software is unparalleled, in my experience. I give their product vision, features, and innovation 5 stars, and would highly recommend them to any hotelier looking for a platform to manage their hotel.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 20, 2023
'Cloudbeds's hotel management software really does need some improvements.It has potential to be awesome, but right now it's just mediocre. Customer support is spotty and there have been some issues with software updates and with overall performance.The user interface can be a bit clunky and it's time-consuming to get all the features and settings just right for individual properties.And it doesn't support mobile devices.Rating : 3/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 20, 2023
'. Review 1: One of the most reliable and user friendly hotel management software available in the market right now is Cloudbeds. My team has been using the software for over a year now and it certainly has drastically improved our efficiency. The software’s capability to integrate seamlessly with our existing system and its user-friendliness have shored up our operational process. The customer service provided by Cloudbeds is top-notch - it’s easy to contact a Cloudbeds representative, and they are always available to cater to our needs. They are very knowledgeable and are always willing to provide helpful input, making sure our team is up to speed with the latest updates and deals offered. The ease of use of the software is a definite plus. The platform is intuitive and simple to navigate, which makes upgrading and customizing quite easy and efficient. Not to mention the dashboard view gives me an idiot-proof overview of the rooms, services and bookings. In short, all the necessary functions to run a hotel’s administration process efficiently are provided through the Cloudbeds software. I would definitely recommend Cloudbeds to anyone looking for the hotel and accommodation management software - it would be a great addition to any hospitality team. Rating: 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 19, 2023
'My company has recently started using the Cloudbeds Hotel Management Software, and so far, I’m very impressed. The user interface is simple and highly intuitive, making it easy to navigate and access the information needed quickly. I’ve found the customer service to be incredibly helpful and timely, always available when I’ve had questions or needed assistance with an issue. The range of features that Cloudbeds offers is impressive, and I’ve recently found the reporting system to be a great asset. I’m able to quickly access data from across departments and make informed decisions that have proven to be very useful. I’d personally rate Cloudbeds Hotel Management Software 5/5 for its customer service, intuitive design, and impressive use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Mar 18, 2023
'## When it comes to hotel management software, I can say without a doubt that Cloudbeds is my top pick. They are constantly improving their features and have added an advanced automation system to support futuristic use cases. Additionally, their customer service is unbeatable. Everyone I speak to is understanding, helpful, and knowledgeable. They truly take the time to understand my needs and are invaluable in helping me find solutions. Overall, Cloudbeds’ software is outstanding. I rate Cloudbeds 10/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Mar 17, 2023
'5. Cloudbeds has been an invaluable tool in our business, allowing us to effectively manage multiple hotels and guests with ease. Their product vision is highly intuitive and the features that come with the software are magnificent in terms of functionality and performance. With the automation features, we can now schedule tasks, assign rooms, book custom rates and much more in a fraction of the time that would have been needed with a manual system. In addition, we’ve been able to harness the power of their advanced reporting tools to better understand our customer trends and gain more insight into our operations. With all their features and great customer service, I rate Cloudbeds a 9/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 17, 2023
'I cannot say enough good things about the Cloudbeds Hotel Management Software. It has provided my hotel with an all-in-one solution for our hotel needs. I have been using it for four months and the features have moved beyond computers to Artificial Intelligence (AI) and voice-based applications to power our hotel operations. I also find that the professional subscription package offers a great benchmark of features at a very reasonable monthly rate. The customer support team has been very helpful. Whenever I have run into difficulty, the team has provided me with valuable advice and insights into how to operate the software better. In conclusion, I find that Cloudbeds Hotel Management Software provides great value for money and is always up to date with the latest technologies that are relevant to the hospitality industry. I would highly recommend this software to any hotel looking for an efficient and easy-to-use management solution. Rating: 9.5/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 16, 2023
'1 Having used Cloudbeds' hotel management software for a couple months now, I have to say I'm impressed on the innovations that have been implemented. As an engineering manager, I was hesitant to make the switch due to the complexity of the integrations. But Cloudbeds was able to deliver a seamless integration of the management software with other existing applications. The user experience has been great for our team, and employees have found the interface to be extremely intuitive. As for the deployment process, it was straightforward without any major issues, although there were some minor hiccups that the Cloudbeds support was able to help us with. In terms of the benefits, the ability to manage multiple properties from a single platform is great and all the data and reporting features are robust. Some of the automated workflows also saved us a lot of time. I'd rate the overall innovation and use of next generation technology as 4.5/5 and interoperability and integration capability as 4/5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Mar 16, 2023
'Cloudbeds Hotel Management Software Review 1 I have been using Cloudbeds for a few years now, and I have to say, I'm really impressed. My hotel's success is largely due to this software; the team at Cloudbeds have made hotel management easy and efficient. The intuitive interface is user-friendly and the report generation tools make calculating daily profits a breeze. With daily transaction updates from the hospitality industry at our fingertips, it's an invaluable asset to our business. However, the cost of ownership is quite high. Although I understand it's necessary to cover the development costs, I wish there were other ways to reduce the financial burden. And while the software is constantly updated to keep up with the latest trends, I find that some of the features are slightly outdated. Overall, I highly recommend Cloudbeds to any hotel that wants to stay competitive in the market. The software is a real innovative life-saver, and I can honestly say that our business wouldn't have been nearly as successful without it. Rating: 4/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Mar 11, 2023
'Review4: Cloudbeds's Hotel Management Software is a great solution for mid-market and enterprise-level hotels. The system is feature-rich, user-friendly and easy-to-use. The multi-payment integration options are another highlight, as they provide effortless options for guests to make payments and manage reimbursements and refunds. I'm also impressed with their automated revenue management system, which provides detailed reports and insights into the hotel's performance and revenues. Last but not least, the customer service is excellent, they are always happy to provide technical support and help with any queries or doubts. I'd have to admit that the product vision and features do leave a bit to be desired. For instance, while the reporting options are powerful, they are still a bit limited. I also believe that there is a lot of potential for further improvement and development of the system. Overall I'd rate Cloudbeds's Hotel Management Software 4/5. It's a great product, and I'm confident that with continued improvements it will be one of the best hotel management systems out there.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 10, 2023
'Review 5 I had high hopes for Cloudbeds' hotel management software, but it failed to deliver. When compared to other similar products on the market, it simply pales in comparison in terms of its product vision and feature set. Even mapping out futuristic use cases wasn't a priority, making it hard to justify investing in. In the end, I have to rate it a 2 out of 5 - quite below average.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Mar 08, 2023
'Review 3: At our hotel, we liked the idea of using Cloudbeds software as our primary tool for hotel management. After using the software for a few months, I can easily say that they have provided us with an efficient solution that has helped streamline our workflows. The customer service offered by Cloudbeds is excellent. As soon as we had any questions, their team was able to provide us with the answers we needed. Their technical expertise and support is something I have rarely seen in this industry. Moreover, the user experience is remarkable. It's easy to use and navigate - meaning that we can quickly make changes to our rooms, services, and bookings. On top of that, their dashboard view is designed to provide a clear and concise overview of our operations. I would definitely recommend Cloudbeds' hotel management software to anyone in the industry. We are incredibly pleased with the solutions it provides, the depth of its features, and the customer service it offers. Rating: 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Mar 01, 2023
'When running a small Bed & Breakfast business, it’s important to have an efficient and reliable way to manage operations. Cloudbeds Hotel Management Software provides the perfect solution for this. From comprehensive room and guest management to creating invoices and taking payments, this software has it all. Their product vision is excellent. Everything is designed to be simple and straightforward, which saves me a ton of time when taking on new staff or training people on the system. Plus, the features are great. I can take care of all my business operations within the same software, so everything is kept organized and I know I’ll always be on top of my business. Finally, the customer service is top notch. If I ever need help with anything, the team at Cloudbeds is there to assist, no matter how small or big the issue. All in all, I’m thoroughly pleased with my experience with Cloudbeds Hotel Management Software. It’s easy to use, feature-rich, and the customer service is fantastic. Highly recommend it!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 28, 2023
'## As an engineering manager, I can confidently say that Cloudbeds is the highest quality hotel management software currently available. I have been using Cloudbeds for our day-to-day operations since its initial launch, and their services have only improved over the years. I am blown away by their ability to support futuristic use cases, such as their AI-powered automation capabilities that make our operations more efficient. What’s more, their customer service has been second to none. Whenever I have reached out to their team, I have felt heard, understood, and well taken care of. I rate Cloudbeds' hotel management software as a 10/10 based on my experience. Review 2 - Cloudbeds Hotel Management Software'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 25, 2023
'One of the biggest draws of Cloudbeds is its intuitive, streamlined platform and its dedication to customer service. As a R&D head I really appreciate that - being able to easily integrate this software into our existing infrastructure was a huge selling point. Additionally, their cost of ownership is great and their pricing model fits our requirements perfectly without overcharging for anything. For the above reasons, I give a rating of 9/10; Cloudbeds is a great thing to have in our technology infrastructure and I’d definitely recommend taking a look at it.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 20, 2023
'Cloudbeds Hotel Management Software: Product Vision: 4 Product Features: 4 Customer Service: 4 I'm a small Bed & Breakfast owner in a tranquil part of town and until recently, I found myself spending most of my nights manually managing the various operations of my business. Thanks to Cloudbeds Hotel Management Software, that is no longer the case. It has taken my business to a whole new level and I couldn't be more pleased with the results. From a product vision standpoint, Cloudbeds has done a great job of making the entire process as easy as possible. The user interface is intuitive and straightforward, meaning I don't have to spend hours on tutorials to learn how to use it. I'm easily able to manage my staff, take reservations, generate invoices and make sure everyone is up to date with any changes or issues. In terms of features, Cloudbeds has a lot to offer. From the room and guest management software to centralized payment processing, I have all the tools I need to streamline my business and increase efficiency. The custom reporting feature is particularly helpful in understanding what's happening at my business at any given time and allows me to make informed decisions as needed. Finally, the customer service is impeccable. They have an entire team available to provide assistance and answer questions whenever I need it. This makes it so much easier to resolve any issues quickly and efficiently. My overall experience with Cloudbeds Hotel Management Software has been great and I would highly recommend it to anyone running a hospitality business. It's easy to use, feature-rich, and the customer service is outstanding.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 20, 2023
'## I am incredibly impressed with the quality of Cloudbeds’ hotel management software. Our engineers have overall been extremely pleased with the UI/UX of the software, as well as the ease of use. Additionally, Cloudbeds boasts cutting-edge features that allow us to implement futuristic use cases such as automatic task sorting. Finally, their customer service team is simply phenomenal. They are always there to answer any questions I have and they always go above and beyond to help me however they can. I would strongly recommend Cloudbeds for any hotel management software needs. I rate Cloudbeds 10/10. Review 3 - Cloudbeds Hotel Management Software'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 18, 2023
'As the Director of a multinational hotel company, I've been impressed by Cloudbeds' Hotel Management Software offerings. The system is incredibly flexible, allowing it to be scaled up and down as our company has expanded to multiple branches around the world. It's also incredibly powerful, with a range of advanced features that make it a great choice for our needs. The software's interoperability and integration have been particularly impressive, allowing us to connect our operations across borders and achieve unprecedented levels of efficiency. I've also been pleased with the software's capacity to support us in our futuristic use cases. For instance, we recently rolled out a new cloud-based system that required the relocation of data centers from multiple locations to a single cloud. Cloudbeds's software smoothly and seamlessly managed the transition, so it was quick and painless and allowed us to experience a boost in operational efficiency. Overall, I highly recommend Cloudbeds's Hotel Management Software for any business looking for a reliable, powerful, and interoperable solution. I give it five stars for its ease of use, advanced features, and capacity to connect our operations across borders. Review 2'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 17, 2023
'Cloudbeds Hotel Management Software Review 5 Having worked with Cloudbeds for some time now, I'm happy to say we've been quite pleased with the software. Everything from the easy setup to the detailed tracking – it's made hotel operations a breeze. Customers have responded positively to the mobile applications as well; they're able to manage their bookings on the go. Although the cost of ownership has become quite high, we understand why this is the case. And while the software is constantly adapting to the ever-changing industry, some inputs have been outdated for quite some time. I also find that the level of innovation is a bit lacking; other technology companies seem to be way ahead of the curve. Overall, I'd definitely recommend Cloudbeds's hotel management software. We appreciate the convenience and customer service it provides and the team at Cloudbeds are nothing short of amazing. Rating: 4/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 16, 2023
'Having used Cloudbed’s Hotel Management Software for the past six months I’m committed to its features and capabilities. The cloud-based and mobile friendly UX allows for faster, efficient and secure navigation. One of my favorite features is the in-depth reportage, showing us how our guests prefer to book the rooms, and helping us to make more profitable decisions. It integrates seamlessly with other systems like payroll ones, allowing for a streamlined process. The customer support is quick, attentive and friendly. I think Cloudbeds is the perfect system to manage our day-to-day operations and help us forecast for the future. Rating 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 15, 2023
'Cloudbeds is one of our favorite hotel management solutions - the combination of versatile, cost-effective offerings and their dedication to customer service has been a pleasure to experience. Their budget-friendly pricing model has been a great fit for our R&D team, with just the right amount of features to meet the majority of our needs and never leaving us feeling like we’re breaking the bank. Cloudbeds also stands out in its ability to expand and improve over time, with support for automation and artificial intelligence among other futuristic features helping our hotels stay ahead of the curve. Overall, I give Cloudbeds a solid 7/10 rating for its cost-effectiveness and technological foresight!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 15, 2023
'As a longtime supplier partner of Cloudbeds’s Hotel Management Software, I am proud to endorse this incredible service. They are truly setting the standard for hotel management software and I am confident they will continue to be a leader in the years ahead. The product vision of Cloudbeds is incredibly well-crafted. It is clear that they have thought carefully about the challenges of the hospitality industry so they can build a comprehensive point-of-sale platform to meet these needs. The ability to customize settings and make decisions based on pricing and occupancy data is a real bonus too. The product features of Cloudbeds are truly one-of-a-kind. I’ve never seen anything quite like their integration of third-party APIs, automation of labor-intensive tasks, and cutting-edge mobile applications. It is a robust system that can definitely help hotels streamline their operations and improve the customer experience. Cloudbeds’s Hotel Management Software is far superior to anything else out there. They deserve 5 stars for their product vision, features, and overall innovation. Highly recommend!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Feb 13, 2023
'Review 5 Our hotel brand recently implemented Cloudbeds as our hotel management software, and we are grateful we did. The platform is easy to use and can be accessed on any device. We appreciate its collection of feature-rich tools that save us time and resources such as automated tasks, consolidated reporting services, and reservation management. This platform also has us excited about its commitment to innovation and use of next-generation technology. Not only is the user interface intuitive but also the predictive analytics help us forecast occupancy rates, customer feedback, and more. We are highly pleased with the features and now have the ability to list our hotel rooms on multiple travel websites with just a few clicks. All of these features have allowed us to deliver elevated customer experiences that they deserve. We are giving Cloudbeds 5 stars for its valuable features and innovative approach.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 10, 2023
'Review 1 I recently evaluated Cloudbeds' hotel management software for my team of engineering managers, and I was more than a bit disappointed with what I found. The product vision seemed to be focused on limited use of the software, and almost no consideration for a more advanced feature set. The features were also severely lacking when compared to other similar products on the market, which made it difficult to feel excited about considering this option. If the software focused more on making the user experience as efficient as possible, it would have been a much better option. As it stands, I would rate it below average, a 2 out of 5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 10, 2023
'I've been using Cloudbeds Hotel Management Software for a few months now and I'm really pleased with the features it has to offer. It's been very useful for streamlining the administrative side of running the hotel. The monthly fee for a professional-level subscription is quite reasonable, providing excellent value for money. I've also received 24×7 customer support whenever I needed some advice on a particular feature, and they have always been very helpful and friendly. I'm also impressed by how Cloudbeds is always pushing to include the latest technology. They've recently embraced blockchain technology, artificial intelligence, and voice-based applications. I'm looking forward to taking advantage of those technological advances in the near future to make the day-to-day functions of running the hotel easier. So far, I'm glad I chose Cloudbeds Hotel Management Software and I would recommend it to anyone who needs a comprehensive suite of features. Rating: 8.5/10'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Feb 09, 2023
'As a supplier partner of Cloudbeds’s Hotel Management Software, I have had the honor of observing the service since its launch. My experience has been overwhelmingly positive and I am thrilled to be able to recommend this software to others in the industry. Cloudbeds has always had a strong and impressive product vision. They have taken the time to really understand the challenges faced by hoteliers and developed a tool that can meet these needs. I especially appreciate their ability to leverage big data to customize product features and pricing for each individual hotel. It is truly incredible to see how innovative their product features can be. From automated maintenance tracking to guest profiles and check-in requests, the system makes these processes much easier for everyone involved. And the cost savings are noteworthy too. I can confidently say that Cloudbeds’s Hotel Management Software offers a unique solution to the industry and is well-deserving of 5 stars based on its product vision, innovative product features, and use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Feb 09, 2023
'I've been using Cloudbeds Hotel Management Software for over six months and I've been generally very satisfied with it. The monthly cost of a professional level subscription is quite competitive and you're getting a very good deal for the features you get in return. Recently, I've been taking advantage of the latest innovations from Cloudbeds. They have unveiled new features that now utilize artificial intelligence, voice-based applications, and blockchain technology. I've been pleasantly surprised by the progress Cloudbeds is making in modernizing their software and it's nice to finally see something new and innovative that is specifically tailored to the hospitality industry. The customer support team of Cloudbeds has also been fantastic. Whenever I've had any issues or queries, they have responded very quickly and have been very helpful. Overall, I'm pleased with Cloudbeds Hotel Management Software and I would recommend it to anyone who needs an all-in-one solution for managing hotel operations. Rating: 7/10'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 09, 2023
'Review 2: The Cloudbeds hotel management software is a great tool that my team and I are proud to use. The solutions offered have been a great asset to our operational process, adding a lot of value to our day-to-day management. The customer service that Cloudbeds provide is second to none. They are responsive and helpful - always making sure to answer our queries and provide detailed information where needed. We never feel like we're alone in this process and the team have knowledge of the best deals offered. It’s been a great go-to source of advice and support. The handling of the software is very intuitive and user-friendly. The various functions have been easy to figure out, and it’s great that the system is customizable too. We can use existing data to save time and still have the format of our liking to manage our rooms in a smooth fashion. The different features are quite beneficial too - from being able to generate reports to tracking guests and managing bookings and much more. Overall, I would highly recommend the Cloudbeds hotel management software for any hospitality business. We have been extremely satisfied with the product and the customer service offered. Rating: 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 09, 2023
'1 Cloudbeds Hotel Management Software is a modern and comprehensive suite of cloud-hosted applications for hotels, vacational rentals, hostels, and guesthouses. As an industry veteran, I have had the pleasure of using this software solution for a few years now and can honestly say that I am highly impressed with the innovation and use of next generation technology. The user interface and user experience design is intuitive and focused, putting the most important functions and settings within easy access with functional and crisp visuals. The platform is highly customizable, allowing me to tailor the software to my exact specifications and truly make it my own. The software also excels in terms of interoperability and integration. In the past, I have used numerous other management software solutions, which required significant manual import and export between the systems to pull data. Cloudbeds software helps to eliminate this process thanks to seamless integration with other management systems. Overall, this is a fantastic hotel management solution that offers an impressive degree of innovation and reliable performance. It is an excellent choice for any business seeking a modern and responsive software solution. I rate it five out of five for innovation and use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 08, 2023
'Review5: I’ve been working with Cloudbeds's Hotel Management Software for over a year now and it’s been an excellent solution for our hotel. The system is organised, user-friendly and feature-rich. One of the major highlights is the integrated payment solutions and automated revenue management system, which was a real game-changer for tracking our performance and revenues. The mobile app for the housekeeping staff is great too, providing real-time monitoring and analytics. The customer service is also outstanding. The team is always happy to provide technical support and help with any queries or doubts. I'd have to admit that the product vision and features still have room for improvement. For instance, I would like to see more options for managing cancellations and refunds. However, I'm very confident that Cloudbeds are continually developing and expanding their system to make it one of the best in the industry. Overall I'd rate Cloudbeds's Hotel Management Software 4.5/5. It's a great product with a lot of potential for improvement and I would definitely recommend it as a good option for hotel owners.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Feb 07, 2023
'I recently started using CloudBeds Hotel Management Software and it has really made a positive difference in my hotel business. The features offered are flexible and there are various pricing plans that are tailored to my needs. The user interface and navigation are intuitive and makes it easy to access all the features that the software offers. I was also quite impressed with their customer service. The customer service reps are knowledgeable and accommodating. During the setup process, they gave me clear instructions and advice on how to use the software. They also took their time to transfer all my existing data onto the software and help out with any issues that I may have had. The reporting tools of the software are also great and I find them very helpful. Being able to generate financial and marketing reports on a per-booking basis has made tracking guest behaviour and payment trends a lot easier and more accurate. In terms of customer service, I have to rate them 4 out of 5. The customer service reps were always available and willing to help, but a few of my requests weren’t met as quickly as I would have liked. But overall, the customer service was great and I have no complaints. In addition, I would give the pricing and features offered by CloudBeds Hotel Management Software a 4.5 out of 5. The features are expansive, and such a wide range of pricing plans makes the cost efficiency of the service great. The software has surely made my hospitality business more efficient and I am happy with the results so far. All in all, CloudBeds Hotel Management Software offers great features and customer service. With reasonable pricing plans and cost efficiency, it certainly is a great choice for any hospitality business looking for a hotel management software.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 06, 2023
'## Review 1: I use Cloudbeds Hotel Management Software to manage my chain of hotels and I could not be happier! The integrations and Interoperability have been extremely helpful to our success here. Not only is it capable of merging data between different departments (e.g. accounting and front desk), but it also allows for collaboration between many different partners. We have used Cloudbeds to synchronize availability and prices with several OTAs, including Expedia, among many others. And, the best part is that I was able to do it in a simple user-friendly manner as well. Furthermore, the reporting features of Cloudbeds have been incredibly effective in assisting us with our futuristic strategies. We have been able to use powerful data collections, gain actionable insights, and generate accurate forecasts. This has helped us to create a strong foundation for our property so it can remain competitive in an ever-changing market. I will definitely award Cloudbeds a solid 4 out of 5 stars for their software offering. It is definitely doing the job for us and is truly a lifesaver.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Feb 02, 2023
'I recently switched to Cloudbeds hotel management software as my supplier partner, and I have to say, it was a huge mistake.Cloudbeds's product vision allegedly supports futuristic use cases but the reality is it can barely keep up with current trends.It's pretty bare-bones—the features are simple at best, and there's not much automation.Plus, the overall UI actually looks outdated.There's no denying that this isn't the most modern, efficient, or cost-effective software out there. Rating : 2/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Feb 01, 2023
'Cloudbeds Hotel Management Software Review #5 I'm an experienced hotel manager and I highly recommend Cloudbeds for your hotel management software needs. This product is designed for ease of use and comes with an array of features that save time and effort. The automated check-in/check-out process is extremely helpful and the mobile apps make booking and accessing hotel services quick and effortless. Cloudbeds also offers good value for money, with a wide range of features available at a competitive price. You really can't go wrong here. My rating for Cloudbeds is 8/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Feb 01, 2023
'I recently had the pleasure to work with Cloudbeds’s Hotel Management Solutions and I am genuinely pleased. This is a comprehensive system designed to streamline the operational activities of a hotel, like managing bookings, discounts, check-in, housekeeping and so on. On the customer service side, the functionality is robust and efficient. It has been configured to respond to demands and to ensure a satisfactory customer experience. Above all, I must stress the amazing ability of the system to change and develop its capacities along the way. Rating 5/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 28, 2023
'I've been using Cloudbeds for a few months and I have to say, it's not the best hotel management software out there.It seems like its main focus is on large-scale, international properties, and smaller boutique hotels are neglected. The interface is slow and not particularly intuitive, and there is no mobile access.Plus, the number of integrations and automation options is extremely limited.Overall, it's not the worst, but it leaves a lot to be desired.Rating : 3/5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 26, 2023
'Cloudbeds Hotel Management Software Review #2 I recently began using Cloudbeds for managing my hotel and I'm very impressed. The features the software provides are fantastic and the value it offers is unbeatable. Impressively, the check-in/check-out process is automated, saving staff significant amounts of time and reducing stress for customers. Additionally, the mobile apps make booking and accessing hotel services efficient and simplicity itself. I'm also happy to report that Cloudbeds is extremely cost-effective. It is reasonably priced and provides hotel managers like myself with access to a wide range of features and services at no additional cost. The ease of use and value for money of this software is top notch, rating 9/10 in my opinion. I'd highly recommend it to anyone who needs hotel management software.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Jan 19, 2023
'## As an engineering manager, I am thrilled with the performance of Cloudbeds’ hotel management software. Not only are the features solid and reliable, but their ability to support futuristic use cases with their automation system is really incredible. I am also very pleased with their customer service team. They are pleasant, responsive, and genuinely care about helping me find solutions for any issues I am having. I highly recommend Cloudbeds’ hotel management software as a leader in its field. I rate Cloudbeds 10/10. Review 4 - Cloudbeds Hotel Management Software'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 19, 2023
'Cloudbeds Hotel Management Software is a great solution that my hotel has been using for the past few years. The customer service has been outstanding, with the team always quick to respond to any questions or issues that may arise. The user interface is intuitive and easy to use, and the software is extremely reliable. The range of features is impressive, from housekeeping to rate management, and everything in between. For my hotel, having real-time access to essential data across all departments has been invaluable. It’s made our day to day operations significantly more efficient. The reports are also incredibly helpful, allowing us to track trends and make data-driven decisions. Overall, I’d rate the Cloudbeds Hotel Management Software 5/5 for its customer service, intuitive design and use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 14, 2023
'Review 3 I decided to try out Cloudbeds hotel management software to see if it could help our team of engineering managers with our projects. Unfortunately, the product didn't quite live up to my expectations. The product vision seemed limited in comparison to other products on the market and the features weren't exactly up to par for the price. Even when considering Cloudbeds' usual commitment to customer experience, I felt like they dropped the ball on this one. I would have to say that this product is below average, giving it a rating of 2 out of 5.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 09, 2023
'I recently started my own small Bed & Breakfast business and wanted to make sure it was running efficiently and effectively from the get-go. After researching a few different solutions, I decided to go with Cloudbeds Hotel Management Software as it seemed to be the right fit for my needs. Cloudbeds’ product vision is outstanding. The user interface is simple and straightforward, allowing me to get my staff, guests, and operations up to speed quickly. The features in the software are also impressive and have allowed me to take complete control of my day to day operations. From payments to invoices to customer satisfaction tracking, the feature set really can’t be beaten. The customer service from Cloudbeds is what really pushed me over the top to make the purchase in the end. They have an entire team dedicated to helping me on whatever issue I may run into. Plus, they are always willing to listen and adjust the platform to better fit my needs. Overall, I couldn’t be happier with my decision to go with Cloudbeds. It has allowed me to keep on top of my business operations and make informed decisions with its custom reporting feature. I highly recommend it to any B&B owner looking for a dependable and comprehensive hotel management system.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 08, 2023
'When it comes to managing the operations of a small B&B business, Cloudbeds Hotel Management Software really hits the mark. They provide all the tools a business owner needs to streamline operations and keep everything organized. The product vision is really great. The interface is easy to use and very user friendly, which means I don’t have to spend hours trying to figure out how it works. The features are also extremely useful in my day to day operations. From payments and invoices to tracking customer satisfaction, the system has it all. There’s also an amazing customer service team to back it up. Whenever I have a question or issue that needs resolving, they are always there to help quickly and efficiently. In conclusion, I think Cloudbeds Hotel Management Software is great. It has allowed me to take complete control of my business and has even made me more money in the process. Highly recommend it to any small B&B’s looking for a dependable and comprehensive hotel management system.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 07, 2023
'Cloudbeds Hotel Management Software Review #4 I'm a big fan of Cloudbeds as a hotel management software. It's extremely easy to use and comes packed with useful features. The automated check-in/check-out process is a real timesaver and customers will love the convenience of the mobile apps that are included in the package. The real star of the show, however, is the value Cloudbeds offers. It provides a wealth of features at an affordable price, which is highly attractive to businesses on a budget. I rate this software extremely highly - 9/10.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Jan 07, 2023
'I’ve been using Cloudbeds Hotel Management Software for a few months now, and I’m very impressed. The setup was simple and user-friendly, and the customer service team was incredibly helpful and timely with any queries or advice I needed. As a hotelier, having real-time access to data across departments is immensely valuable, and Cloudbeds ensures that all of that is gathered and organized in an easy to use dashboard. The solutions that Cloudbeds offers include rate management, housekeeping, reservations, and more. I’ve particularly found their payment processing solutions incredibly useful, making the payment process a lot smoother for guests. Overall, I’d rate the Cloudbeds Hotel Management Software 4.5/5 for its customer service, intuitive design and use of next generation technology.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Mid Market Company

5
Jan 07, 2023
'Managing a small Bed & Breakfast business can be quite daunting. That’s why finding an efficient and reliable hotel management system is so important. Cloudbeds’ offering is the perfect solution for this. Not only does Cloudbeds provide the perfect product vision, they also have a great suite of features. From taking payments to creating invoices, I have everything I need to keep everything up to date and all in one place. The custom reporting feature is particularly useful in understanding what’s going on with my business. The customer service is also great. Whenever I need help or have any questions, there’s always a friendly team available to help. In conclusion, I’m very satisfied with my experience with Cloudbeds Hotel Management Software. It has allowed me to take my business to the next level all while making my life a lot easier. Highly recommend it to anyone running a hospitality business!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Jan 03, 2023
'Review 3 As a hotel chain, we needed a hotel management software that could keep up with our ambitious growth. Cloudbeds perfectly fit the bill. It is cloud-based, easy to use, offers valuable insights into customer behavior and loyalty, and can be used from any device. We chose Cloudbeds for its modern features and all its helpful analytics. The platform's predictive analysis has allowed us to forecast occupancy rates with great accuracy and anticipate customer needs, making sure their stays are memorable. It has also drastically cut our operational costs with its automated features—from reservation management to customer check-in. Not to forget, its online booking module is easy to integrate, and customers appreciate its simple yet attractive 5-step booking process. We are in awe of the innovation that Cloudbeds has brought to the hospitality industry and are giving them 5-stars for creating a modern hotel management system.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Company

5
Dec 28, 2022
I recently had the pleasure of using CLOUDBEDS Smart Hospitality offerings and I have to say, the experience was simply fantastic. The product vision was clear and provided an excellent overview of what to expect. From there, the product features were top notch - they had everything I was looking for and more. Navigation was also very efficient and easy, making it much simpler to get the most out of the product. Not to mention that the cost of ownership was low and it provided great value for money. Integration and interoperability processes were a breeze - the product easily worked with the other existing technologies, making use of them a smooth experience. CLOUDBEDS have also shown excellent stability and maturity in their product, something that convinced me I was getting a quality product. In terms of overall innovation, I could tell the product was up-to-date, with futuristic use cases and next-generation technology included. The customer service was also great and the representatives went above and beyond to make the process simpler. All in all, Id have to give CLOUDBEDS Smart Hospitality offerings a 4.5/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 26, 2022
'Review1: Cloudbeds's Hotel Management Software is an impressive offering for mid-market and large-sized hotels. I've been working with the system for over a year now and I truly appreciate its intuitive user interface and easy-to-use system. I'm particularly impressed with Cloudbeds's comprehensive payment integration with multiple providers and also their automated revenue management system, that provides detailed reports and insights into the hotel's performance and revenues. The product vision is solid and they are constantly innovating and developing new features. I particularly like their mobile app for housekeeping and maintenance staff, which provides real-time monitoring and analytics. The customer service is also excellent and the team goes out of their way to provide technical support and help with any queries or doubts. Overall I would rate Cloudbeds's Hotel Management Software 5/5. It's a great product offering that's feature-rich and powerful while staying competitively priced, and I'd definitely recommend it to anyone looking for a comprehensive hotel management system.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 23, 2022
'As the Director of a multinational hotel company, I have been thoroughly impressed by Cloudbeds' Hotel Management Software. In particular, I'd like to highlight the software's interoperability and integration features, which have proven invaluable for linking our operations across a range of locations. This has enabled us to achieve unprecedented levels of efficiency, as it has allowed us to quickly and easily sync data between our different branches. In addition, the software has exceeded my expectations when it comes to supporting our futuristic use cases. For instance, when we migrated our data centers to the cloud, the process was managed smoothly and efficiently. This saved time and resources, and the software made it possible for us to already benefit from the cloud's capabilities. I highly recommend Cloudbeds's Hotel Management Software for any company looking for an efficient and reliable software solution that can manage a complicated global network of properties. I'm thoroughly satisfied with the product's advanced features and capacity to support our future-proofing goals. I give it five stars for its interoperability and integration capabilities. Review 5'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 21, 2022
'Review 4 Cloudbeds' hotel management software was an obvious choice for my team's project, but it simply failed to deliver on its touted product vision. The features were severely lacking when compared to other competitors, and even mapping out futuristic use cases didn't seem to be a priority. It's no wonder why this product hasn't made waves in the market - considering its lack of innovations, a rating of 2 out of 5 is more than generous.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Company

5
Dec 21, 2022
'CloudBeds Hotel Management Software offers an amazing service and I personally found great value for money. The customer service was especially helpful and made my research of hotel management software a breeze. I was immediately able to tell that CloudBeds is the perfect choice for any hospitality business. The pricing plans are diversified and it offers great flexibility. With the rich features that the software offers, you get the perfect product for the price. The setup process included a demonstration call and I was provided clear instructions on how to get the software implemented with ease. The user interface of the software was simple and easy to understand. The navigation allows easy access to all the features. I certainly appreciate the effort the team at CloudBeds has put in to make the software great. With the backend powered by the intuitive software interface, you can effortlessly create and adjust bookings, manage guests, and store all data and simplify processes. Coming to customer service, I must say they definitely exceeded my expectations. The support team was always polite and helpful. During the setup process, the team actually went through the hotel procedures and provided advice on how to streamline operations. They assisted me with transferring existing data into the software and setting up custom fields and reports. The value for money with the CloudBeds Hotel Management Software is great. No matter what the size of the business, the pricing and features are so affordable. Rating wise, the customer service gets a 4.5 out of 5, for being so helpful and supportive. Value for money is also at 4.5 out of 5, due to the great cost efficiency of the service. In conclusion, CloudBeds Hotel Management Software has helped me manage my hospitality business more efficiently. The pricing and the features offered certainly make it a great choice. And finally, the customer service is exceptional, making it an excellent all-around solution.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 20, 2022
CLOUDBEDS recently released their Smart Hospitality offerings and I have to say, the experience has been nothing short of magnificent. Their product vision was clear and concise - it provided a great overview of what I could expect. The product features were amazing - they had a plethora of features I could make use of, allowing me to get the most out of the product. Additionally, navigation was incredibly smooth and I could find my way around easily. The cost of ownership was also relatively low, getting great value for my money. Interoperability and integration were incredibly easy to do - the product was easily compatible with existing technologies, making use of them a smooth process. CLOUDBEDS also showed great stability and maturity in their product, something that made me trust the safety and security of using the product. In terms of overall innovation, I could tell the product was modernized and included use cases and technology from the future. The customer service was also great, with friendly and helpful representatives who made the process even more enjoyable. All in all, Id have to give CLOUDBEDS Smart Hospitality offerings a 4/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Dec 19, 2022
'As an R&D head, I absolutely value hotel management systems that can keep our operations efficient - and Cloudbeds definitely fits the bill. The intuitive, streamlined platform makes it easy for staff to get up to speed quickly, freeing up resources and improving communication across departments. On top of that, I was also delighted with the cost of ownership for this software - their pricing model is both sensible and flexible, and I believe our overall investment has been well worth it. For these reasons, I happily rate Cloudbeds a 8/10 - it’s an excellent value and helps to keep our hotels competitive in the hospitality sector.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America SME Company

5
Dec 18, 2022
'As a Director of a multinational hotel company, I can attest to the usefulness of Cloudbeds' Hotel Management Software. Its integration and interoperability capabilities have been incredibly helpful in linking our operations across a range of locations. The software requires minimal effort on our part and is reliable, allowing us to automatically sync our data and make the most out of our resources. It is also worth noting that Cloudbeds's software is well-equipped to support futuristic use cases. I particularly appreciate the way the system has seamlessly handled our recent transition to the cloud, ensuring that our data centers could be efficiently moved without any interruptions or delays. In addition, the software has made it possible for us to take advantage of the cloud's capabilities, including its automated scalability features. I highly recommend Cloudbeds's Hotel Management Software for any business that needs to manage a diverse set of operations across a range of locations. It is user-friendly and reliable, making it incredibly easy for us to sync our data and manage our complex system. I give it five stars for its advanced features and capacity to support our futuristic use cases. Review 3'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, UK Mid Market Company

5
Dec 18, 2022
'## Review 2: I have been utilizing the Cloudbeds Hotel Management Software for some time now and I must say it has come a long way since I first started. All I can say is that Cloudbeds has made our life a lot easier here. Not only is the software's Interoperability and integration capabilities straightforward and hassle-free, but also the support team was extremely helpful every single time I had an issue. The software is also successful in supporting the futuristic use cases that our company is striving for. The real-time analytics and tools allow us to act on timely decisions, which has done wonders for us. Furthermore, the ease of use and the intuitive interface have helped our staff members get the hang of the software in no time. We have also managed to cut down our training costs for new staff thanks to Cloudbeds. I'm rating Cloudbeds at 4.5 stars out of 5. The only downside I can think of is that occasionally Cloudbeds takes too long to update the system when it comes to new features, but that's a minor issue that can be overlooked as its usability and integrations have been top notch.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Asia Pacific Company

5
Dec 18, 2022
'Every B&B owner needs an efficient way to take care of all the different aspects of their business. Cloudbeds Hotel Management Software provides the perfect solution for this. From comprehensive room and guest management to creating invoices and taking payments, Cloudbeds provides it all. The product vision of Cloudbeds is also excellent. They have created a simple and straightforward user interface that requires minimal training. This makes it easier for me to ensure everyone is kept up to date on any changes or issues. The features are also quite robust. I'm able to take care of all my business operations within the same software, making my life a lot easier. A feature I find particularly helpful is the custom reporting. This allows me to have an in-depth understanding of what's happening at my business and helps me make the best decisions. Finally, the customer service from Cloudbeds is outstanding. Whenever I need assistance with anything, they are able to help promptly and efficiently. In conclusion, Cloudbeds Hotel Management Software is a great tool for any B&B owner looking to streamline their operations. It's easy to use, feature-rich and the customer service is top-notch. I would highly recommend it!'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Mid Market Company

5
Dec 18, 2022
I recently had the pleasure of using CLOUDBEDS Smart Hospitality offerings and I have to say, the experience was nothing short of impressive. The product vision was easy to understand and the features matched the promises of quality, allowing for an enjoyable and stress-free experience. The usability of the product and ease of navigation was great - it was intuitive and easily navigated, which saved a lot of my time. Not to mention that the cost of ownership was low and it offered good value for money. Interoperability and integration also stood out for me - the product was easily integrated with other existing technologies, which allowed me to make use of the product with ease. CLOUDBEDS also showed great stability and maturity in their product, something that ensured me of the quality I was getting. In terms of overall innovation, I could tell the product was up-to-date with the current trends and took into account the current use cases. The customer service was also great with friendly and helpful representatives which made the process even more enjoyable. Overall, Id have to give CLOUDBEDS Smart Hospitality offerings a 4/5 rating.
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, SME Company

5
Dec 18, 2022
'## I highly endorse Cloudbeds’ software for hotel management needs. After months of usage, I have found it to be the most reliable and comprehensive hotel management software on the market. With their automation capabilities, I can easily implement futuristic use cases that were previously difficult to achieve. And the best part is their incredible customer service. Every single time I have contacted the team, I have experienced the highest levels of professionalism and attentiveness. This has been an overall great experience with Cloudbeds, so I can confidently rate them a 10/10. Review 5 - Cloudbeds Hotel Management Software'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, Europe Company

5
Dec 15, 2022
'Review2: I recently switched from using another hotel management software to Cloudbeds's solution and boy, am I glad I did? Overall I'm very satisfied with the product's features, performance and functionality and the cost of ownership is certainly no barrier. The system is very intuitive to use, with an organised user interface and easy-to-navigate menus. I'm particularly impressed with their mobile app, which allows our housekeeping staff to view and manage their duties in real-time. We've also experienced fewer lost reservations and a tolerance change in booking frequency with their automated revenue management system. While the product vision and features are impressive, there is still room for improvement with the system. For example, there are certain aspects that are a bit too complicated, and I'd also like to see more reporting features. Overall I'd rate Cloudbeds's Hotel Management Software 4/5 with great potential for improvement. I'm confident that they will continue to develop and expand their offerings and I would definitely recommend it as a viable option for hotel management.'
Read less Read more
Useful (0) Not useful (0)
user-icon

Buyer, North America Mid Market Company

5
Dec 15, 2022
'Review 1 Cloudbeds is an intuitive hotel management software with many features designed to help any hotel property streamline its operations. Our experience in utilizing Cloudbeds has been excellent. We value its predictive forecasting, centralized tasks and consolidated reporting features. The user interface is intuitive and easy to use, which allows frontline staff to quickly learn the platform and transition their business operations smoothly. This makes the platform a great value for money. What is remarkable about Cloudbeds is its commitment to innovation and the use of next-generation technology. It has a comprehensive property database that contains useful information from customer feedback to statistical analysis, all which help us make more informed decisions. We appreciate its comprehensive reservations system and integrated customer communication tools, such as two-way text messages, emails, and postcards, all of which saves us time and effort. Overall, we are highly satisfied with this hotel management software for its great value and useful features that make hotel operations easier. We are giving Cloudbeds 5 stars for its excellent service and innovative products.'
Read less Read more
Useful (0) Not useful (0)
user-icon

James Smith

4
May 14, 2020

“Acts as a daily use software for hospitality business”

It is a live program which interacts directly onto the website. Has an easy learning curve and is easy to comprehend and use on a daily basis.
Useful (0) Not useful (0)
user-icon

Buyer, Food Manufacturing, Enterprise

2
May 14, 2020

“Smooth transition, excellent functionality”

Easily upgradable to the system and provides feature-rich experience. This helps in accessing a wide range of functionalities to streamline the hospitality management processes.
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error
Company Size :
  Enterprise
  SME
  Startup