Vision Helpdesk ITSM Pricing & Demo

Vision Helpdesk ITSM
2022
Enterprise
89 Likes
62 Buyers Negotiating

Summary

Vision Helpdesk is a leading software that helps businesses to manage easily their customer support ticket management. On this cloud-based network, users can centralize and organize their customer support workflow. The software can easily automate and ease tasks by assigning them on a shared platform and getting quick feedback and responses. With Vision Helpdesk, staff members can easily solve tickets in no time. 

Vision Helpdesk Pricing:

 Vision Helpdesk Pricing differs for different ranges -SAAS Cloud License, Recurring License, and One-time License. Vision Helpdesk Pricing list is down below: 

  1. SAAS Cloud License  (US/UK/EU) billed annually
  1. Starter   $12
  2. Pro        $20
  3. Satellite $24
  1. Recurring License (annually)
  1. Starter    $8 
  2. Pro         $16 
  3. Satellite  $20 
  1. One time License (per agent)
  1. Starter    $200
  2. Pro         $400
  3. Satellite  $500

Vision Helpdesk Demo:

Interested users can book a 45 minutes demo after which questions can be raised. Additionally, the software provider also offers a guided tour and a 30 day free trial without any obligation which the user can avail upon signing up. 

Vision Helpdesk Features:

  • Interactive and Intelligent Platform
  • Create and assign tasks and overlook their progress through the interactive virtual dashboard
  • Automate ticket management and quickly solve tickets by following a rule-based criteria 
  • Efficient Ticket Billing
  • Set billing rate per department as per ticket or time and charge customers accordingly
  • Make single-level tax rules, create billing packages and detailed billing reports through the interactive tool
  • Blabby and Gamification
  • Use Blabby to conduct intra company collaborative exercises, thus making it private and safe
  • Set achievable goals and targets for staff, maximizing productivity and customer satisfaction
  • Self Service Customer Portal
  • Allow customers to flexibly seek self- service on any of their devices and logging in through their Google, Facebook, and LinkedIn accounts.
  • Empowers customers with relevant ticket information in their hands along with suggestion and FAQ’s.
  • Helpdesk Mobile Apps
  • Helps agents to track and solve tickets even when they are on a move
  • Ensures happy customers with greater availability of customer support at hand

Discussions

nostrength
No Strengths to show
nostrength
No Cautions to show

Vision Helpdesk ITSM Reviews

user-icon

Buyer, Software, SME

2
May 06, 2020

“Timely grievance redressal”

Helpdesk offers a timely resolution to all ticket management problems, automating tasks and easing the burden of agents.
Useful (0) Not useful (0)
user-icon

Buyer, Energy and Utilities, SME

4
May 06, 2020

“Helpdesk Mobile App”

Agents can access and solve tickets easily and quickly through their mobile phones. Good value for money.
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error