Updated on: June 14, 2023

Guru

What is Guru?

Guru is a knowledge management software company that helps create a culture of knowledge-sharing. The suite of tools helps organizations foster collaboration and communication, while centralizing information from employees, partners, and customers. Guru provides an integrated platform for capturing and sharing collective knowledge across the entire organization, from sales reps and customer service to engineers and product teams. Core features include searchable, crowd-sourced repositories of information, knowledge sharing and collaboration features, and the ability to customize for specific use cases. Guru also has integrations with popular applications like Slack, Salesforce, and Jira, making it easy to collaborate with colleagues, partners, and customers while managing information.

Guru Features

  • Content Import
  • Content Creation
  • Templates
  • Advanced Search
  • Content Storage
  • Reporting
  • Alerts
  • Content Utilization
  • Mobile Presentation
  • Database Management
  • Data Workflows
  • Issue Management
  • Integrations
  • User, Role, and Access Management
  • Performance and Reliability
  • Policies and Controls
  • Data Governance
  • Compliance
  • Auditing
  • Risk Data Attributes
  • Data Transport
  • Access Management
  • Multi-Factor Authentication
  • Templates
  • Comments
  • Versioning and Version History
  • Duplicate Detection
  • Content Editor
  • Page Analytics
  • Permissions
  • Knowledge Sharing
  • Notifications
  • Advanced Search
  • Browser Extension
  • Organization
  • Other Integrations
  • Knowledge Integrations
  • News Feed
  • Newsletter
  • Notifications
  • Email
  • Multi-Channel Sharing
  • Employee Generated Content
  • Confirmation
  • Comments
  • Inline Translation
  • Administrative Access
  • Knowledge Base
  • Publishing Workflows
  • Analytics
  • Intelligent Search
  • Suggestions

Guru Pricing

Starter Plan
Starting at $5.00
  • Slack App
  • Browser Extension
  • Microsoft Teams App
  • Verification
Builder Plan
Starting at $10.00
  • Advanced Permissions
  • Announcements
  • Analytics
  • Duplicate Detection
  • Automated in-context knowledge
  • Custom branding
Enterprise
Contact Us
  • Smart content suggestions
  • Premier support
  • Designated CSM and implementation services available
Free
$0.00
  • Slack App
  • Browser Extension
  • MIcrosoft Teams App
  • Verification

Guru Reviews

Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Jun 10, 2023

'Guru’s Knowledge Management Software is an excellent tool for small businesses. I recently implemented this software into my business and have been very pleased with the results. The interoperability and integration of the system is great. It works seamlessly with my current systems, giving me near real-time updates without any disruption. This makes my life easier as a busy small business owner. I have also been very impressed with Guru’s customer service. Whenever I had a question or needed help, the customer service team was always available and ready to provide helpful answers. Their response time has always been great and I’m really pleased with the quality of support I’ve received. Overall, I am very happy with my choice to implement Guru’s Knowledge Management Software. It has made managing the data at our business infinitely easier. I would recommend this tool to anyone looking for an efficient and user-friendly solution for their knowledge management. Rating: 4.5/5. Review #3'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Jun 08, 2023

'4.Guru's Knowledge Management offering is an outstanding tool for teams and business leaders looking to gain efficiency and streamline their processes. From a customer success point of view, the product has been hugely beneficial in allowing us to standardize customer communication and quickly curate a repository of knowledge. In terms of user experience, Guru's advanced search and suggest features make it incredibly easy to narrow down search criteria and find what you're looking for. Additionally, I'm really impressed with the new tagging capabilities they recently released, which allows users to quickly add tags to their knowledge. On top of the product vision, the Guru team also takes feedback from customers and incorporates it into the product roadmap, leading to new and interesting features that are sure to set the standard. For all these reasons, I'm giving Guru's Knowledge Management offering a five out of five star rating. The ease of use, product vision, and awesome features make for an unbeatable product!'

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Guru Review by Buyer, Europe Company
Buyer, Europe Company
5
Jun 05, 2023

'I recently purchased Guru’s Knowledge Management Software for my small business and am glad I made the investment. The system integrates effortlessly with my current software systems, making data retrieval and updates much more efficient, enabling us to make better decisions more quickly. This has been incredibly helpful in optimizing our operations here at the business. I’ve also had great experiences with the customer service for Guru’s Knowledge Management Software. They’ve been incredibly helpful with any questions I’ve had and even provided extra assistance to make sure I get the most out of my system. All in all, I’ve been very impressed with Guru’s Knowledge Management Software. It has really streamlined our operations and saved us a lot of time. I would definitely recommend it to other small businesses looking for a reliable and user-friendly knowledge management system. Rating: 4.7/5. Review #4'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Jun 02, 2023

'Review #3 Guru's Knowledge Management Software offers potential users an incredible product. Having used many different KMS offerings in my role as Director of a multinational company, I can safely say that Guru's software far surpasses any other platforms I've used. The product vision gives users access to a wide variety of features, and the UI/UX is intuitive and well-designed. The innovation of this software is astonishing. It processes data quickly and effectively with the help of machine learning technology, and it has the capability to store massive amounts of data. As for using next-generation technologies, Guru is leading the pack. I can confidently give Guru's Knowledge Management Software a 5/5 rating in this regard.'

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Guru Review by Buyer, Asia Pacific Mid Market Company
Buyer, Asia Pacific Mid Market Company
5
Jun 02, 2023

'I recently began using Guru's Knowledge Management Software as an implemented solution for my small business. I was attracted to Guru due to its innovation and development of next-generation technologies for ITS knowledge management services offering. After using it for a few weeks, I am gladly able to provide this review of Guru's software: Overall, I am very pleased with the performance and ease of use that Guru provides. It is intuitive and easy to use features that have seen to fit easily into the workflow of my organization, allowing for our communication and knowledge processes to become much more efficient. Additionally, Guru provides a wide range of interoperability and integration capabilities which can be customized to fit specific needs. Guru's ability to integrate with customer's existing systems was especially helpful, as it meant that our system was quickly connected and running smoothly. In terms of innovation, Guru provides next-generation technology that is revolutionary in the industry. For example, Guru's ability to manage and organize knowledge in an efficient and intuitive way has helped to streamline our operations immensely. Furthermore, Guru's chatbot features and automated search capabilities have improved our customer service dramatically. I have had a positive experience using Guru's knowledge management software and am quite pleased with it overall. I would rate it highly as it has allowed us to easily transform our processes and maximize our productivity.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Jun 01, 2023

'# Review #3 Guru Knowledge Management Software has been an absolute lifesaver for my team, helping us become more organized and efficient. The platform lets us share data, collaborate on customer proposals, and track performance in real-time. Plus, their intuitive user interface makes it easy for any user of any skill levels to get the hang of things quickly. I also love the customization options available with Guru. With the ability to select different plans and features to suit our team’s needs, we’ve been able to keep costs down while still having the most modern features available. Plus, with the template library, we know that any document we need is just a few clicks away. Finally, their customer service team is always willing to help us out whenever we have questions or problems. It’s good to know that there’s always someone who we can reach out to and get reliable, personal support. Overall I would rate Guru Knowledge Management Software an 8.5/10 for innovation, use of next generation technology and cost of ownership.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
May 31, 2023

'Review 4 I was extremely satisfied with Guru's Knowledge Management Software offerings. The product was incredibly reliable and packed with some great features that make it a great choice for businesses. The customer service was exceptional too; the staff were always happy to answer my queries promptly and with a lot of helpful advice. I had no issues with interoperability and integration either; the software worked very well with my existing systems. I highly recommend! Rating: 4.8/5'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
May 31, 2023

'Rating (Overall): 4.5/5 Guru’s knowledge management software offers an organized and efficient platform to manage, store, and search customer data. With streamlined product vision, talented product features, and top-of-the-line customer service, our small business runs smoother than ever before thanks to Guru’s offerings. Highly recommended!'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
May 30, 2023

'Guru’s Knowledge Management Software has been a real lifesaver for our small business. We store and catalogue all of our customers’ frequently asked questions, and customer service team members have easy access to quick and detailed answers that take customers from point A to point B without hassle. The knowledge base is secure as all data is stored in the cloud with encryption and encryption keys stored in the secure backend. Rating (Product Vision): 4/5 Guru’s product vision is one of great simplicity. As a small business owner, I appreciate the no-nonsense order in which the knowledge base is laid out and managed. The search functionality is fast and accurate so customers can quickly retrieve whatever information they require. There’s also a great “in-context” search feature that helps sell our products. Rating (Product Features): 4.5/5 The product features are great for our specific industry. They have a diverse array of topics and sub-topics that covers everything that our customers are likely to search for, from FAQs to troubleshooting for our products. The knowledge base can be easily divided into sections and made private or public, depending on the customer's need. We also use the tagging feature to easily sort and identify related content.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
May 26, 2023

'3.Guru's Knowledge Management offering is an extremely powerful and intuitive tool for teams looking to get organized and scale their operations. From a customer success point of view, the product has been incredibly helpful in curating a repository of information quickly and with great accuracy. The user experience is incredibly streamlined, with the advanced search and suggest features being especially user friendly. Tagging and categorizing content has also been made much simpler through the recent update that adds tags to content. Aside from the regular product vision, Guru also seeks customer feedback and has incorporated it into the product roadmap to create some of the most interesting and useful features on the market. All and all, it's easy for me to give Guru's Knowledge Management offering five stars. The ease of use, product vision, and product features all add up to make a great platform that's sure to scale any organization!'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
May 19, 2023

'Guru - Knowledge Management Software - Review 5 of 5 As an R&D team leader it is important that I select the right software, and I believe that Guru’s Knowledge Management Software fits the bill. This is mainly due to their cost of ownership, interoperability and integration, and usability. Beginning with the cost associated with Guru’s Knowledge Management Software, it is much lower than their competitors and requires no added expenses. Upgrades can be made easily due to its scalability. Additionally, the software integrates with external and internal software without issue. I have personally experienced this first hand. Further, the usability is very pleasant. My team are able to quickly search for information and manage tasks without issue. We have had no difficulty transitioning to their software and working regularly with it. All things considered, it is an excellent experience and I would rate them an 8.5 out of 10.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
May 16, 2023

'4.I have been using Guru’s knowledge management tools and services for a while now, and I am quite satisfied with the overall workflow. The product vision is clear, and I believe that the service covers all requisite features. There are certainly areas for improvement, such as the analytics and the search features, but overall I am content. I would rate Guru a 7.5/10. In terms of value for money, I feel that Guru’s pricing is a bit on the expensive side. We managed to work out a better price after negotiations, but I cannot deny the fact that the services provided do not justify the cost. On a value-for-money scale, I rate Guru a 5/10.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
May 15, 2023

'3.My company has been making use of Guru’s knowledge management system for quite some time now, and I have a few comments. Overall, I think that the product vision implemented by Guru is well thought-out, and I am satisfied with the feature set. There are certain areas where I feel that the product can stand to be improved, such as the user experience, the workflow setup, and the mobile capabilities, but these are minor issues. I rate the product a 7/10. As for value for money, I think that the price of Guru's services is far too expensive and unreasonable. We were able to get a slightly better rate by bargining and come to terms with Guru, but I remain unconvinced that the services we received were worth the price we had to pay. I would rate Guru a 4/10 in this regard.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
May 13, 2023

'2.Guru provides my company with a set of highly sophisticated knowledge management tools and services, and I am appreciative of that. That said, there is still a lot of room for improvement. For instance, the search capabilities could be expanded to better guide users through content, the mobile features could use some work, and the analytics side of the product should be better implemented. For our specific requirements, the overall Guru product works well enough for us, and I would rate it 8/10. As far as value for money is concerned, I am a bit skeptical of the pricing of Guru's associated services. Our team managed to negotiate a better rate, and this made it easier to come to terms with what we deemed to be a steep cost initially. I would rate Guru a 5.5/10 in this regard.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
May 12, 2023

'Review 3 As the Director of a multinational company, I can personally testify to the quality and effectiveness of Guru's knowledge management software. Our organization has been using Guru's solutions for several years, and we've benefitted greatly from them. Guru's services are incredibly intuitive and user-friendly, so it's easy for anyone in our organization to learn how to use the software. Additionally, the customer service team is always available to help with any questions or issues. The cost of ownership with Guru's tools has also been better than expected. The software is surprisingly affordable compared to other knowledge management software offerings, and this has enabled us to save money in the long run. I would rate Guru's software offerings a 9 out of 10. The combination of features, customer service, and cost of ownership make it an excellent choice for any organization looking for knowledge management tools. Highly recommended!'

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Guru Review by Buyer, Asia Pacific Mid Market Company
Buyer, Asia Pacific Mid Market Company
5
May 12, 2023

'# Review 3 I recently purchased Guru Knowledge Management Software for my business and it has been a huge disappointment. Firstly, the product vision was not suitable for my company’s needs, and consequently the features promised do not live up to the expectations. Secondly, the features available are extremely limited, and I had difficulty finding the features that were already advertised. Lastly, the ease of use was terrible, as the features were difficult to find and navigate. Overall, Guru Knowledge Management Software did not fulfill the expectations and therefore I would rate it 1 out of 5 stars in terms of product vision, product features, and ease of use.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
May 07, 2023

'Review 4 As the Director of an international organization, I'm delighted to share my review of Guru's knowledge management software. We've been using Guru's tools for a few years now, and the software has been incredibly helpful in managing our data and knowledge. The software itself is exceedingly user-friendly, so it's easy for anyone in our organization to understand how it works. Additionally, the team at Guru is always on hand to offer assistance with any questions or queries. The cost of ownership for Guru's tools is also quite reasonable. The software is surprisingly affordable compared to other knowledge management offerings, and this has enabled us to reduce our cost of ownership in the long term. In conclusion, I would rate Guru's tools a 9 out of 10. They have a great combination of features and services at an excellent cost of ownership. Highly recommended!'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
May 06, 2023

'4. Guru Knowledge Management Software has been an excellent addition to my business unit. It has allowed my team to quickly access and distribute important information while also staying secure. The user interface is incredibly intuitive, and the color-coded task list makes it easy to keep track of tasks. Plus, Guru allows me to get real-time reports into the performance of my business unit. This has been invaluable in making decisions for the future. When it comes to partnering with third-party solutions, Guru's software allows me to bridge the gap between our data and theirs with ease. This feature alone makes it worth the investment. I'm really happy with our decision to use Guru's Knowledge Management Software. It has allowed us to get the most out of our resources and gain a competitive edge. Overall, I give it a 4.5-star rating for its comprehensive feature set and user-friendly interface.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
May 04, 2023

'Review 2 I'm glad I chose Guru's Knowledge Management Software offerings as my provider! The software is reliable in its performance and is packed with a lot of helpful features. The customer service is outstanding; their team of professionals were always available and ready to help with any queries. I had no issues with interoperability and integration; the software was able to work well with my existing systems with no issues. Highly recommended! Rating: 4.9/5'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Apr 30, 2023

'5. Choosing Guru Knowledge Management Software for my business unit was a great choice. It's enabled us to improve our workflow and get more done with less effort. Plus, it's secure and easy to use. The software also provides real-time insights into the performance of my team. This has been hugely helpful in forecasting the future success of our business unit. What's more, the ability to quickly search for data with Guru's intuitive interface has been an absolute lifesaver. However, I do think Guru needs to work on its customer support. I've experienced some delays in getting help when needed, and trust me, it's incredibly frustrating. All in all, Guru Knowledge Management Software is a great tool for enhancing my business unit's productivity. With its excellent set of features, I'm giving it a 4-star rating, but would like to see some improvement in the realm of customer support.'

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Guru Review by Buyer, Asia Pacific Mid Market Company
Buyer, Asia Pacific Mid Market Company
5
Apr 27, 2023

'When I decided to begin using Guru's knowledge management software for my small business, I had high expectations and I am proud to say I have not been disappointed. The software has been incredibly user-friendly and intuitive, making the setup and installation process incredibly easy and straightforward. Additionally, Guru offers a wide range of interoperability and integration capabilities, which, when combined with its impressive next-generation technology, has helped to significantly improve our customer service operations. Guru's ability to integrate with our existing systems has also been incredibly useful, sparing us much time and effort while allowing us to quickly begin utilizing the software. Additionally, Guru's AI-enabled chatbot features and automated search capabilities have been revolutionary in the industry, allowing us to maximize our efficiency and productivity. The customer service that Guru provides is also top-notch. They have been highly responsive whenever I've needed assistance and have helped to ensure that I am using the system to its fullest potential. Overall, I am beyond pleased with my experience of using Guru's knowledge management software and I would highly recommend it. I would rate it as 9 out of 10 for its innovation and use of next-generation technology, as well as its interoperability and integration capabilities.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Apr 26, 2023

'Since I recently procured the Guru Knowledge Management Software for my organization, I have had quite a positive experience with its customer service and overall value for money. The customer service team was always available to answer my questions promptly and adequately. They also provided supervise during the purchase process and smooth onboarding support. The software itself provides great value for money, since it is packed with lots of features at a reasonable price. Automation, auto tagging, customizable content feeds, and advanced search make it extremely user-friendly and effortless to use. Overall, I am quite satisfied with the Guru Knowledge Management Software. Their customer service is great and their value for money proposition makes it a strong purchase. I would rate them 4/5 for customer service and 4.5/5 for value for money.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Apr 24, 2023

'Review 1: I have been using Guru’s Knowledge Management Software for two months now and I am really impressed with the quality of service offered. They provide a wide range of applications which provide complete control and visibility of the entire knowledge management process. From data capture to reporting, their software suite is simply remarkable. I particularly enjoyed the user-friendly design of the website which allowed me to quickly access existing knowledge, create new knowledge as required and track knowledge activities in real time. I appreciated the fact that the software supports my team’s specific security policies, while allowing them to collaborate and share knowledge freely. I am delighted with the pricing plans of Guru’s Knowledge Management Software, especially considering the array of features offered. Of course, I would like to explore additional features in the future, in particular ones that can further facilitate the sharing of best practices within the R&D organization. All in all, I highly recommend Guru’s Knowledge Management Software. The solution is user-friendly, robust and provides real time tracking. All these features make it an essential tool for our R&D Department. I rate the software 5 out of 5 stars for its value for money and ease of use.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Apr 23, 2023

'Review 2 As the Director of a large international organization, I am thrilled to report on my experience with Guru's knowledge management software offerings. We've been using Guru's solutions for the past few years and we've found them incredibly helpful in managing our corporate data and knowledge. Guru's solutions are incredibly user-friendly and easy to use, so it's easy for anyone in our organization to understand how the software works. Also, Guru's customer service team is always available to offer support and guidance whenever necessary. The cost of ownership for Guru's software is another key reason why we choose to use their solutions. The software is surprisingly affordable in comparison to other knowledge management software options, and this has enabled us to reduce our operational costs considerably. Overall, the cost of ownership with Guru's tools is quite reasonable and the quality is top-notch. I would rate Guru's offering an 8 out of 10, due to its ease of use and great cost of ownership. I highly recommend their solutions for any organization that is looking for effective knowledge management tools.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Apr 18, 2023

'Review #2 Guru's Knowledge Management Software is a truly innovative product. Being a Director of a multinational company, I have used many different KMS platforms, none of which even come close to Guru. The product vision is totally unique, and the wide array of features it offers are very comprehensive and easy to use. From an innovation perspective, Guru has made tremendous strides. Having the ability to store massive amounts of data efficiently and make lightning-fast computations due to the use of machine learning algorithms and AI was great. Not to mention, the user interface and design of the software itself is sleek and intuitive. In terms of how well they've incorporated next-generation technologies, I'd definitely give them a 5/5.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Apr 12, 2023

'Review 3 I recently used Guru's Knowledge Management Software offerings, and I was quite pleased with the results. The software is incredibly user-friendly and intuitive, making it very easy to set up and use. The customer service is top-notch; they gave really helpful advice and answered all my questions quickly and efficiently. I didn't experience any issues with interoperability and integration at all; the software integrated perfectly with my existing systems. Absolutely recommend! Rating: 5/5'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Apr 11, 2023

'# Review #2 Guru Knowledge Management Software has made it incredibly easy for me to keep track of all my data sets and communicate seamlessly with my team. It allows me to visualize data, create customer account plans, and track team performance all in one place. Another great aspect is the ability to use templates for timesaving -- I no longer need to recreate the same documents over and over for different projects. The usability of the platform is great which is why I’ve been using it for years. The interface is intuitive and I find that even new users can quickly and easily get up and running. The cost of use is also totally reasonable and gives users the flexibility to find a plan that meets their needs. I really appreciate the proactive customer service as well -- Guru truly goes above and beyond in helping its customers. They’ve also embraced the notion of innovation, consistently updating their software so that users remain at the forefront of knowledge management technology. Overall I would rate Guru Knowledge Management Software an 8/10 for innovation, use of next generation technology and cost of ownership.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Apr 08, 2023

'I recently tried out Guru’s Knowledge Management Software and have been really satisfied with it. The interoperability and integration with my existing software systems was incredibly smooth and efficient. Our operations are now running much more quickly–we’re able to get near real-time updates without disruption! I have to say, I was most impressed with the customer service. The team responded quickly to my questions and queries and provided helpful advice. I will definitely be recommending this software to my fellow small business owners; it’s a great tool for managing knowledge and improving efficiency! Rating: 4.9/5.'

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Guru Review by Buyer, Europe Company
Buyer, Europe Company
5
Apr 07, 2023

'I recently had an opportunity to use Guru's Knowledge Management Software to organize and store important documents. To my great pleasure, I found the software to be incredibly user-friendly and efficient. The intuitive interface allowed me to quickly find the information I needed with the help of the search feature, and I was able to properly categorize my data for easy access. The customer service team at Guru's is great. On multiple occasions, I have interacted with them and each time they went above and beyond my expectations. They were readily available to answer my questions about the software and offered thorough explanations of the features. On top of that, they usually replied to emails within 2 hours. When it comes to the cost of ownership, I find Guru's Knowledge Management Software to be surprisingly cost-effective. The subscription fee is highly competitive compared to similar solutions on the market and I don't have to purchase any additional hardware. In conclusion, I give Guru's Knowledge Management Software a four-star rating. It offers an intuitive interface, excellent customer service, and a cost-effective subscription. I would definitely recommend it to any supplier partner.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Apr 06, 2023

'I recently procured Guru Knowledge Management Software for my organization and have had quite a positive experience in terms of customer service and overall value for money. The customer service was superb - they were available to quickly answer any queries I had at any time. During the purchase process they duly guided me through the steps and this helped close the deal. After signing the contract, they provided me with excellent onboarding support for a smooth transition. The value for money proposition of the software is also great. They packed a lot of features in the software at a reasonable subscription rate. Features like automation, auto tagging, customizable content feeds, and sophisticated search make the experience effortless for users. Overall, I am quite satisfied with the knowledge management software from Guru. They have excellent customer service, and their value for money proposition makes it a great purchase overall. I would rate them 4/5 for customer service and 4.5/5 for value for money.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Apr 05, 2023

'Review #1 Guru's Knowledge Management Software offerings are exceptional. As the Director of a multinational company, I found this software to be exceedingly beneficial. The product vision is incredible and allows users access to all the features they need in a highly efficient and organized way. The product features, like the ability to store unlimited amounts of data, are comprehensive and easy to navigate. The overall innovation of Guru's Knowledge Management Software was something to behold. Working with some of the latest machine learning and AI technologies, it was able to process our data faster and more accurately than anyone expected. As for using next-generation technologies, Guru seemed to be ahead of the curve. Overall, I give Guru's Knowledge Management Software a 5/5 rating.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Apr 05, 2023

'Review 5: It is with great pleasure that I can write a review for Guru’s Knowledge Management Software. I have been using this intuitive software for the past two months and I am simply amazed with the features that it offers. Guru’s software meets the highest standards of knowledge management. It enhances document storage, searches and retrievals while also ensuring that the data is secure. The reporting, data capture and feedback interface is user-friendly and provides great insights. I was particularly impressed by the value for money given the feature range and support that Guru provides. I found the customer support team to be knowledgeable, friendly, and efficient. In summary, I highly recommend Guru’s Knowledge Management Software. It is cost-effective, easy to use, and provides comprehensive control and visibility of the knowledge management process. I rate the software a full 5 out of 5 stars for its great value for money and ease of use.'

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Guru Review by Buyer, Europe Company
Buyer, Europe Company
5
Apr 04, 2023

'Review 4: I recently opted for Guru’s Knowledge Management Software for our R&D Team and it was an excellent choice. They provide us with a comprehensive suite of applications that allows us to organize, control, and manage our data and knowledge with great ease and efficiency. My team members, particularly those with less experience, quickly picked up on how to use the software. The navigation and workflow is well designed, making sure that users can quickly access and leverage the information they need. In addition, it was easy to customize the platform to reflect our team’s preferred data structuring methodology. We have seen great improvement in knowledge capture, management and dissemination within our organization, thanks to this software. I highly recommend Guru’s Knowledge Management Software. It’s extremely user-friendly, inexpensive and efficient. I give the software a full 5 out of 5 stars for its remarkable performance and value for money.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Apr 03, 2023

'Guru - Knowledge Management Software - Review 4 of 5 As the head of an R&D team I have had the opportunity of using Guru’s Knowledge Management Software for some time now and have found it to be great value for money in terms of cost of ownership, interoperability and integration, and ease of use. Concerning the cost of ownership, it is cheaper than competitors and there is no need for extra hardware or software. It also scales for future growth and upgrades can be done quickly. Additionally, the knowledge management software integrates without issue with other software used by our organization and other external knowledge management tools. Lastly, the user experience is excellent. My team can easily search for information, create reports, and manage projects very efficiently. In conclusion, I would highly recommend Guru’s Knowledge Management Software for its cost, interoperability, and ease of use. I would rate it an 8.5 out of 10.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Apr 02, 2023

'I have been working with Gurus Knowledge Management Software over the past few months and I must say, I am quite impressed with the results. As a supplier partner, I have found the intuitive, easy to use interface to be a great asset in quickly getting the information I need. The software allows me to easily categorize and search for the information that I need, and the search feature is great for quickly locating the information I need. I was also really pleased with the customer service team at Guru's. They took the time to thoroughly answer all of my questions and helped me understand the software more fully before I got started. Additionally, they were very responsive and often replied to emails within an hour or two. It's clear from all of my interactions that they are passionate about providing a great customer experience. As for cost of ownership, I find Guru's Knowledge Management Software to be surprisingly cost-effective. The subscription is highly competitive among similar offerings, making it a great option for supplier partners on a budget. I also appreciate that I don't have to purchase any additional hardware in order to use the software, further reducing the cost of ownership. Overall, I give Guru's Knowledge Management Software a four-star rating. It's a great option for quickly getting the information I need and provides excellent customer service and cost of ownership.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Apr 02, 2023

'5. Guru Knowledge Management Software is an excellent customer success solution. It offers a wealth of features that make our customer success team more productive and efficient. The navigation within the knowledge base is easy and intuitive, and the customizable options are great. Additionally, the ability to easily integrate with other customer success platforms makes it a valuable tool. All that for a very reasonable cost of ownership. I'm happy to give Guru Knowledge Management Software a 9/10 rating.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Mar 28, 2023

'Review 2 (Cost of Ownership – 3 stars) Guru’s knowledge management software certainly offers great value in terms of features, but the cost of ownership leaves a bit to be desired. The base price tag is quite high and the additional costs, such as the fees for additional users and storage, can quickly add up. The company justifies the cost by pointing to the features that the platform offers. Unfortunately, not all of those features are necessary for every company, which is why I have to deduct a star for cost of ownership. Sure, if you’re looking for a comprehensive knowledge management solution, Guru’s knowledge management software might be just the thing. But for organizations that don’t need all the bells and whistles, the cost might be too much.'

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Guru Review by Buyer, Europe Company
Buyer, Europe Company
5
Mar 27, 2023

'Rating (Customer Service): 5/5 The customer service Guru provides is superior. Whenever we have questions we can quickly get in touch with the Guru support team which gives us real-time step by step assistance. This makes it both easier and faster for us to resolve customers’ queries.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Mar 24, 2023

'We recently purchased Guru's Knowledge Management Software for our small business, and it has been an incredibly helpful and cost-effective tool. It allows us to store important documents, memos, and inventory all in one secure place. We can easily access the information we need without having to manually organize multiple folders and their contents. The intuitive search capabilities enable us to quickly find documents and other data without having to sift through multiple layers of information. Additionally, Guru's software has been helpful when it comes to our clients and projects we have completed. We can track and provide progress updates for our clients thus ensuring that everyone is kept up to date on their project. It has been incredibly helpful for our day-to-day operations, and it helps us stay organized in order to keep up with client demands. We highly recommend Guru's Knowledge Management software and give it a 5-star rating due to the cost-effectiveness, intuitive user interface, and ability to quickly find what we need.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Mar 19, 2023

'Review 1 I recently had the pleasure of using Guru's Knowledge Management Software offering and I have to say, I'm really impressed! It's extremely user friendly and intuitively designed, making it easy to get up and running very quickly. The customer service is fantastic; all my questions were answered quickly and professionally. Interoperability and integration were smooth and seamless, and I was able to integrate their software with my existing systems without any trouble. Overall, an excellent experience and I highly recommend their services. Rating: 4.5/5'

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Guru Review by Buyer, Asia Pacific Mid Market Company
Buyer, Asia Pacific Mid Market Company
5
Mar 19, 2023

'I recently used Guru’s Knowledge Management Software for my organization’s knowledge sharing needs. The software has given us the ability to access collective knowledge in a much simpler way and store it efficiently. The organization of documents and data is very well-structured and provides a great user experience. It also has an intuitive search engine which makes it even easier to locate necessary files in a shorter period of time. Furthermore, the notifications are very precise and help me to stay on top of any changes or updates. What’s more, the comprehensive audit trails also help to keep track of progress and confirm stored information. Guru’s Knowledge Management Software is also quite easy to use. Even for someone like me who has limited IT skills, I was able to get used to it pretty easily. Its unique drag and drop feature allows me to handle tasks with less hassle. In addition, its visually appealing and intuitive interface makes managing knowledge very straightforward. However, on the downside, the software did experience some technical issues when my organization first introduced it. It took us quite some time to get everything up and running again. However, the customer support team was great about resolving the issues and provided us with timely assistance. Overall, Guru’s Knowledge Management Software provides a great and user-friendly environment for knowledge sharing and protection. I give it a 4 out of 5 stars for its impressive use of next generation technology and ease of use.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Mar 19, 2023

'3. Guru Knowledge Management Software is a great tool for any business unit. It has enabled us to work smarter and faster than ever before. We can quickly search for data and find the information we need with its intuitive and user friendly interface. What's more, Guru's software provides insights into our performance with visuals like charts and graphs. This helps me keep track of the success of my business unit and identify any patterns or trends. I also love the fact that Guru's software is secure and can be accessed anytime, anywhere. However, I do think Guru needs to offer more features. For example, it could do with some more detailed reporting options. Also, the onboarding process for new users could use some improvement. All in all, Guru Knowledge Management Software is a valuable asset for my business unit. It has enabled us to work more effectively by providing quick access to data. I would give it a 3-star rating for its great user experience and suite of features, but also for areas where it could potentially improve.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Mar 15, 2023

'Guru's Knowledge Management Software has simplified our workflow and made our small business operations so much easier. We have saved a tremendous amount of time and money by using this software as it has eliminated the need to manually search through multiple folders and files for information or have to hire additional staff to do the tedious work. The intuitive user interface and search capabilities have been integral in quickly locating information or documents. Further, the ability to track progress updates for clients has enabled us to keep everyone informed and up to date on the project. Guru's software has been incredibly cost-effective for us, and we would highly recommend it to any other small business. Our team gives Guru's Knowledge Management Software a 5-star rating due to its intuitive user interface, cost effectiveness, and ability to quickly locate documents and other data.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Mar 14, 2023

'Guru’s Knowledge Management Software is a powerful application for R&D heads looking to analyse their internal data. The Product Vision seems robust, with a centralised multiple-resource repository being the software’s major draw. I must say the features impressed me as well. Especially the automated recommendation system, which can be useful when dealing with larger volumes of material. The tagging system is no less impressive, allowing us to store relevant documents and data with ease. It is for these reasons that I give Guru’s Knowledge Management Software four out of five stars. User friendliness could be improved, but otherwise a very useful and powerful offering from the company. Review 5'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Mar 09, 2023

'5.Guru's Knowledge Management offering is a great tool for business leaders and teams looking to streamline processes and quickly access information. From a customer success perspective, being able to quickly search for and access information has been great. The product design makes it easy to ascertain and collect knowledge quickly and accurately. From a user experience point of view, I'm really impressed with the advanced search and suggest features. They make it incredibly intuitive and easy to narrow down search criteria and quickly find the information you need. The Guru team is also constantly adding new features and updates to their product, including the new tagging capabilities. This allows users to tag and categorize information more effectively. On top of regular product updates, Guru also incorporates customer feedback into their product vision. This has led to some amazing new features that help shape our customer success process. For all these reasons, I'm giving Guru's Knowledge Management offering a five star rating. The ease of use, product vision, and product features have all been an absolute pleasure to work with!'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Mar 06, 2023

'I have been using Guru’s Knowledge Management Software for a few months now, and I can confidently say that it’s one of the best tools I’ve used for knowledge sharing and preservation. In terms of overall innovation and use of next-generation technology, Guru’s knowledge management software is highly impressive and has completely exceeded my expectations. Firstly, the software offers a modernized and effortless way for teams to store and access collective knowledge, so that others can use it to benefit customers in a much quicker and more efficient manner. It is equipped with great tools such as easy to use search engine, bullet proof notifications, document indexing and a systems integrator. It also offers comprehensive audit trails, which help my colleagues and I to easily track progress and ensure no important information is lost. Guru has done an extraordinary job in terms of ease of use as well. Their superb drag and drop function enables us to conduct tasks with much less hassle. Furthermore, the interface is aesthetically pleasing and very intuitive. It is also very user-friendly, as I was able to get the hang of it pretty quickly. Not only that, but the software also has a customer support team that is always willing to help and answer any questions I may have. They offer detailed responses and are very patient with me every step of the way. In conclusion, Guru’s knowledge management software offers the perfect balance between innovation and ease of use. The latest technology and features allow my colleagues and I to handle knowledge management tasks much more efficiently, while the intuitive user interface makes it a great tool for users. I give it a 4.5 out of 5 stars for its overall use of next-generation technology and ease of use.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Mar 05, 2023

'We recently purchased Guru's Knowledge Management Software for our small business, and it has been incredibly helpful for us. We are able to store, locate, and access essential documents and information quickly and easily without having to manually search through multiple folders and files. The intuitive search capabilities have also enabled us to quickly locate documents and information without having to sift through multiple layers of information. In addition, we have been able to track and provide progress updates for our clients thus ensuring that everyone is kept up to date on their project. It has been incredibly helpful for our day-to-day operations, and it helps us stay organized in order to keep up with client demands. We understand firsthand the importance of cost-effectiveness, and this is exactly what we found in Guru's Knowledge Management Software. We highly recommend this software and give it a 5-star rating due to its intuitive user interface, cost-effectiveness, and ability to quickly find what we need.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Mar 05, 2023

'Guru - Knowledge Management Software - Review 2 of 5 I have been working in an R&D team for many years and one of the products we heavily deal with is Guru’s Knowledge Management Software. We find it to be an invaluable asset due to its low cost of ownership, high level of interoperability and integration, and intuitive user experience. The cost of ownership is extremely reasonable and there has never been a need for any additional hardware or software. It is scalable for future iterations and can be easily upgraded at any point. Additionally, the knowledge management software integrates very well with other software systems. We have had no problems connecting with applications within our organization and other knowledge management tools. This provides great value as it streamlines the workflow and saves us time. Finally, the user friendly interface of Guru’s Knowledge Management Software allows us to easily search for information, create reports, and manage projects. It is an extremely user friendly tool that my team highly recommends. All in all, I would rate their cost of ownership, interoperability and integration, and ease of use an 8/10.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Mar 04, 2023

'Guru - Knowledge Management Software - Review 1 of 5 As the head of R&D for my organization I have had the pleasure of working with Guru’s Knowledge Management Software solutions for a number of years. In general, I typically consider them to be a great choice for my company’s knowledge management. This is due to their cost of ownership, interoperability and integration, and ease of use. Starting with the cost of ownership, it is very reasonable in comparison to the market. I have not encountered any difficulties or surprises. There is no need to invest in additional hardware or software, and they are easily scalable for further growth. Regarding interoperability, Guru’s Knowledge Management Software solutions integrate with other systems without issue. I have had colleagues from other departments in my organization state that they can connect with Guru’s product easily, and it requires no additional configuration. Relatedly, they integrate with other knowledge management solutions without issue. I have personally tested this and can attest to its accuracy. Finally, Guru’s Knowledge Management Software solutions are user-friendly and make everyday tasks easier. My team is able to quickly search for any knowledge needed, as well as manage and coordinate projects with relative ease. In general, I would give them an 8.5 out of 10 on cost of ownership, interoperability and integration, and ease of use.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Mar 04, 2023

'I recently had the chance to use Guru's Knowledge Management Software to manage my supplier information. Once I got the hang of it, I really appreciated how user-friendly and intuitive the software was. I was able to quickly find the information I needed with the help of the search function and the interface is incredibly easy to use. As for the customer service team at Guru's, every single person I interacted with was incredibly knowledgeable, professional, and helpful. They took the time to explain the features of the software in detail and were readily available to answer any questions I had. They were also very responsive, usually replying to my emails within minutes. I am also very pleased with the cost of ownership. The subscription fee is highly competitive among similar solutions on the market and I don't have to purchase any additional hardware to use the software, further reducing the cost of ownership. Overall, I give Guru's Knowledge Management Software a four-star rating. With its intuitive, user-friendly interface, excellent customer service, and cost-effective subscription, I would definitely recommend it to any supplier partner.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Feb 27, 2023

'3. We've been using Guru Knowledge Management Software for many years, and it's been a great asset to our customer success team. The platform's ability to easily access and index customer data and search functions are unparalleled in the industry and make it simple to identify and address customer questions and problems. Additionally, the customization options and ability to integrate with other customer success platforms make it a great choice. Moreover, the cost is very reasonable considering the value it brings to our customer success team. I'm thrilled to give Guru Knowledge Management Software a 9/10 rating.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Feb 23, 2023

'2.Guru's Knowledge Management offering is a great tool for teams and business leaders looking to stay organized and scale their operations. The product is incredibly intuitive and easy to use, and has been instrumental in helping our Customer Success team become more efficient. Using the product, team members can quickly search for and find information, standardizing responses and creating an efficient repository of knowledge. From a user experience point of view, I'm particularly impressed with the advanced search and suggest features. They make it easy to narrow down search criteria and quickly find the information you need. In addition, the Guru team is regularly adding new and improved features that make the platform even better. For example, I'm really loving the new tagging capabilities they released, which helps categorize content better. Aside from the usual product roadmap, the Guru team has incorporated customer feedback into their product vision, which has led to some amazing new features and improvements. My team is extremely happy with Guru's Knowledge Management offering and I'm happy to give it a five out of five star rating. The ease of use, product vision, and features have all been great!'

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Guru Review by Buyer, Asia Pacific Mid Market Company
Buyer, Asia Pacific Mid Market Company
5
Feb 23, 2023

'Overall, using Guru’s knowledge management software has made running our small business much smoother. I would rate Guru’s offerings as (but not limited to) 4.5/5 stars, and have generally been very impressed with the product vision, product features and customer service.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Feb 22, 2023

'# Review #5 Guru Knowledge Management Software is a great addition to any team’s arsenal of tools. I’ve been using it for over a year now and it has revolutionized how my team keeps track of our progress and workflows. From customer call notes to project briefs, everything is now managed in one place. My favorite feature is the template library, which streamlines our workflow, saving us time and ensuring that our documents are uniform and on-brand. The cost of use is also really affordable, making it an even better value for the money. Plus, the platform supports various integrations with other software, making it even more powerful. As far as innovation goes, Guru stays ahead of the curve, rolling out new features that make the platform even better. I’m also impressed by the customer service with a fast resolution time. They’re always willing to help out and answer our questions. Overall I would rate Guru Knowledge Management Software an 8.9/10 for innovation, use of next generation technology and cost of ownership.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Feb 21, 2023

'5.Our multinational company has been making use of Guru’s knowledge management software offerings, and I would say that we have been satisfied with the results. The product vision as implemented by Guru is clear, and the feature set available is quite comprehensive. There are still areas of improvement, but for our purposes, it meets our expectations. I rate Guru a 7.5/10. As far as value for money is concerned, I am a bit torn. On one hand, I do feel that Guru’s services are reasonably priced, but on the other hand, I think that some of the features offered are overpriced. We managed to negotiate a better deal for ourselves, but I cannot deny the fact that Guru is still quite expensive. I rate their value for money a 6/10.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Feb 20, 2023

'I recently acquired Guru’s Knowledge Management Software to streamline documents and data acquisition across all our departments. The software has proven to be a great asset in terms of innovation and use of next-generation technology, and I’m absolutely thrilled with the results. The software comes with an extremely useful search engine, document indexing, systems integrator, and audit trails which provide a safe and efficient way of storing and accessing collective knowledge. Not only that, but the built-in notifications also come in handy when it comes to tracking changes within documents or files. On top of that, the software is incredibly user-friendly. It has a drag and drop feature for easy document management, as well as an attractive interface which is quite intuitive. I didn’t have prior knowledge with using the software but I was able to understand the basics pretty quickly. For all the technical trouble I had, the customer support team was able to provide me with timely assistance. They were always patient and provided detailed responses to my queries. In conclusion, I highly recommend Guru's Knowledge Management Software for its impressive use of next-generation technology, intuitive user experience, and great customer support team. I rate it 4.8 out of 5 stars.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Feb 20, 2023

'2. Guru Knowledge Management Software is an invaluable tool for my business unit. It has allowed us to streamline our workflow and get more out of our resources. The ability to research and share data quicker than ever before has been a real asset to our team. The software interface is incredibly user friendly, making it a breeze to use. With Guru, I can easily track tasks, manage projects, and access all my team's data in one place. Furthermore, it's incredibly secure and can be accessed from anywhere, anytime. The addition of Guru Knowledge Management Software to my team has been a great asset. We are now able to identify trends quickly and work smarter. What's more, the software provides insights into our performance with graphical visuals, helping me to make decisions for the future. I highly recommend Guru Knowledge Management Software to any business unit who wants to get more out of their resources. I give it a solid 5-star rating for its great user interface and helpful features.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Feb 18, 2023

'Guru - Knowledge Management Software - Review 3 of 5 Having worked in R&D for many years, my team and I have had the opportunity to work extensively with Guru’s Knowledge Management Software. We found their solutions to be excellent due to their affordability, high level of interoperability and integration, and user friendly design. The cost of ownership is much less than most of their competitors and it requires no additional software or hardware investments. It is also easily upgradeable if desired. Furthermore, their software integrates with other systems in our organization and with other knowledge management tools. We have experienced no difficulty and it works seamlessly. Lastly, Guru’s Knowledge Management Software possesses a highly intuitive user experience. It is easy to use, allowing for quick searches, creating reports, and managing projects with ease. My team enjoys using it and recommends it for their excellent cost, interoperability and integration, and user friendly design. In summary, I would rate it an 8 out of 10.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Feb 18, 2023

'Guru's Knowledge Management Software has been an incredible help for our small business. It is very straightforward to use, and it has been incredibly cost-effective for us. We no longer have to spend time manually searching through multiple folders and files to find what we need. The intuitive search capabilities make it easy to pinpoint the information we need in seconds. We have also found it to be incredibly useful in tracking client progress updates, which helps to keep everyone informed and up to date on the project. Additionally, we have really appreciated the cost-effectiveness of this software, as it has saved us from having to purchase additional software or hire additional staff to organize the documents and files. Our whole team highly recommends Guru's Knowledge Management Software and gives it a 5-star rating due to its intuitive user interface, cost-effectiveness, and ability to quickly find what we need.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Feb 16, 2023

'Review #4 Guru's Knowledge Management Software is a fantastic tool for any business. As a Director of a multinational company, I have had the opportunity to use this software, and it has certainly exceeded my expectations. The product vision is quite impressive, and how the product caters to user needs is very impressive. I am also particularly impressed with Guru's use of the latest technologies, such as machine learning and AI. Their use of these next-generation technologies has resulted in lightning-fast data processing and storage. For their use of next-generation technologies, I'd give them a 5/5 rating.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Feb 15, 2023

'2. Guru Knowledge Management Software has been a go-to customer success tool for our team for years. It helps us quickly and efficiently access and troubleshoot customer issues and respond with the right solutions. We especially appreciate the user-friendly search functions that allow us to quickly search information from a range of sources. Additionally, the customization options and ability to integrate with other customer success platforms is really helpful. The cost of ownership is also quite reasonable. I'm happy to give Guru Knowledge Management Software an 8/10 rating.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Feb 15, 2023

'Review 2: Guru’s Knowledge Management Software provides an efficient and complete suite of solutions that allows our R&D team to store, manage and share information easily. The software is easy to learn and use, and the user interface is intuitive and straightforward. I found that our team was quickly able to navigate the software, as well as to map knowledge concepts, create documents and facts and assign categories to the knowledge assets. Additionally, the software integrates with other applications that we already use, saving us time, money and resources. Whenever needed, our information can now be shared across the organization in minutes. Furthermore, I found the customer support staff to be knowledgeable, friendly and responsive when I had questions or needed help. I highly recommend Guru's Knowledge Management Software for its impeccable performance and comprehensive feature set. Our whole team is grateful for this cost effective solution, which has reduced our knowledge management challenges. I would rate the software a full 5 out of 5 stars for its value for money and ease of use.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Feb 14, 2023

'Guru’s Knowledge Management Software is one of the newest tools available for aiding the internal workings of an R&D department. While the platform provides helpful features like the ability to search for and quickly access relevant articles, documents and data from our internal archives, I must say I’m not entirely sold on its ease of use. The interface for this software seemed a bit too complicated at first; there are a lot of different options and menus to choose from which can be overwhelming for new users. That being said, I do commend Guru’s vision of streamlining the way departments search through and access their data and materials. I believe that if fully executed, the software can make a real impact in the efficiency of R&D departments. When it comes to features, this software offers up some really useful ones like providing automated recommendations, tagging articles for easy retrieval and AI-powered search. Out of five stars, I would rate Guru’s Knowledge Management Software at three. There is potential for this tool to make our department’s work easier, but I believe usability needs improvement in order to reach that goal. Review 2'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Feb 12, 2023

'# Review #1 Guru Knowledge Management Software is the best way to keep your team organized and informed. I’ve been a long-time user of their software and it has absolutely revolutionized how my team communicates on projects. One of its most innovative features is the template library, which allows users to quickly and easily create and store templates for use in their customer emails, proposals, and other documents. This helps keep our team organized and efficient. The service is priced fairly, giving users flexibility to scale up or down the plan that meets their needs. While there are free versions of knowledge management software available, for me, nothing beats the customization, stability and support provided by Guru. I’m highly impressed by the fluidity and innovation in the user interface. As I use the service more and more, I’m being exposed to new features and tools that really make me productive. I’m also a huge fan of the analytics dashboard which helps me track the performance of my team on projects and tasks. Overall I would rate Guru Knowledge Management Software a 9/10 for innovation, use of next generation technology and cost of ownership.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Feb 12, 2023

'Review 5 I recently had the opportunity to use Guru's Knowledge Management Software offerings, and I couldn't be more pleased. Setup and use was a breeze and the software was packed with a lot of useful features. Moreover, the customer service was impeccable; the support team always responded quickly with helpful advice. Interoperability and integration was smooth and seamless as well; the software integrated easily with my existing systems. All in all, an excellent experience and I highly recommend them. Rating: 5/5'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Feb 12, 2023

', # Review 1 I recently purchased Guru Knowledge Management Software for our business, and I must say I was overall dissatisfied with the product. Firstly, the product vision didn’t match our needs. The features promised couldn’t keep up with our needs, resulting in unmet expectations. Secondly, the features of the software didn’t seem to be up to par, with even basic functionality lacking. Lastly, the software didn’t seem to be as user intuitive as it was advertised to be. I found myself constantly having to search for the features that were advertised within the software, many of which were not at all user friendly. In all, I would give Guru Knowledge Management Software 1 out of 5 stars for their product vision, features, and ease of use.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Feb 04, 2023

'I recently began using Guru's knowledge management software for my small business and so far, have had a great experience with it. One of the main benefits of Guru is its ability to easily integrate with existing systems, saving us much time and effort. Furthermore, Guru's next-generation technology has truly revolutionized the industry with its versatile range of features, such as AI-enabled chatbot and automated search capabilities. The software also offers interoperability and integration capabilities that are easily customizable and allow us to maximize the performance and productivity of our organization. In terms of innovation, Guru offers far more than just basic features; its development of next-generation technologies has been a welcome addition to our workflow operations. The system is intuitive, user-friendly, and easy to use, allowing us to set up and begin using the software quickly and efficiently. Guru also has excellent customer service that has been immensely helpful whenever I've needed assistance. Overall, I am quite satisfied with my experience of using Guru's knowledge management software and I would rate it highly due to its innovation and use of next-generation technology, as well as its interoperability and integration capabilities.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Feb 03, 2023

'I recently had the pleasure of working with Guru's Knowledge Management Software to help organize and store important documents. I was pleased with how intuitive and user-friendly the software was and was able to quickly find the information I was looking for. The search function was very helpful in quickly finding what I needed, and I was able to easily categorize my data, allowing me to effectively store it. The customer service at Guru's was also great. They readily answered any questions I had and clearly took a lot of pride in providing excellent customer service. They replied to emails almost immediately and explained all of the software's features in detail. I was impressed with how knowledgeable and helpful the customer service team was in helping me learn more about the software. When it comes to the cost of ownership, I can honestly say that Guru's Knowledge Management Software provides great value for the money. The subscription fee is highly competitive compared to other options in the market and I appreciate that I don't have to purchase any additional hardware in order to use the software. For all of these reasons, I give Guru's Knowledge Management Software a four-star rating. With its intuitive interface, excellent customer service, and cost-effective subscription, I would strongly recommend it to any supplier partner.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Feb 03, 2023

'Review 1 As the Director of a large multinational corporation, I am delighted to share my review of the knowledge management tools from Guru. Our company has been using Guru's software solutions for a few years, and we've found them to be incredibly helpful in managing our knowledge base. The ease of use with the various tools and software offered by Guru is outstanding, and it's been a great help to our organization. The software is incredibly intuitive and user-friendly, so it's easy for anyone in our organization to get up and running with minimal assistance. As a bonus, Guru's team has been helpful in offering support and guidance whenever we've needed it. The cost of ownership for Guru's software is another selling point for us. It's relatively inexpensive compared to other version of knowledge management solutions, and we've been able to save money on our cost of ownership in the long run. Guru's customer service team is also courteous and helpful when it comes to any queries or assistance we may need. Overall, I would rate Guru's knowledge management solutions as a 9 out of 10. They have an ideal combination of features and services, coupled with an excellent cost of ownership. Highly recommended for any organization!'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Feb 01, 2023

'Review 4 (Cost of Ownership - 2 stars) Guru’s knowledge management software is a great platform, but its cost of ownership leaves a lot to be desired. The base price tag is fairly high compared to its competitors and the additional fees for additional users and storage can really add up. I understand the value that Guru provides in terms of features, but for many companies, the additional costs just aren’t worth it. I think cost of ownership should be considered carefully before making any decision, which is why I have to give it 2 stars out of 5.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Jan 30, 2023

'Guru’s Knowledge Management Software is a great offering for R&D heads. With its Product Vision streamlining the way we access our internal data and materials, the potential for this software is clear. The features are certainly impressive in their own right. The automated recommendation systems, AI-powered searches and the tagging system greatly simplify how we access our archives. Overall, I would rate Guru’s Knowledge Management Software four out of five stars. While I believe that the user interface could be further improved, I do think this is a great offering from the company that could help out departments in the future.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Jan 30, 2023

'Review 1 (Ease of use – 4 stars) Guru’s knowledge management software is a great resource for any organization. We’ve been using it for some time now and have found that it’s extremely easy to use from the moment of setup. The front-end interface is straightforward, the navigation is intuitive, and everything is clearly organised with no hidden complexities. Most importantly, it requires very little technical experience to learn and manage, meaning non-technical team members can also use it without significant ramp-up time. Overall, Guru’s Ease of Use gets 4 stars from me, with a few small tweaks that would make it even better. For example, there is no search bar to quickly find information - you must use the filter function instead – which can be a bit time consuming if you’re not used to it.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Jan 27, 2023

'Review 3: Guru’s Knowledge Management Software is one of the most comprehensive solutions in the market to help us meet our daily knowledge management challenges. It is certainly one of the best investments I have made for our R&D Team. The ease of setting up and deploying this software is wonderful. We have also been able to easily map our knowledge assets, set up specific policies to minimize data leakage, and search for and share knowledge with others in our organization. We also noted that the software’s interface was designed with thoughtfulness and care, enabling it to be completely scalable, yet intuitive to all users. Guru’s Knowledge Management Software is an ideal choice for any organization looking to ensure the best management of their knowledge assets. I am highly impressed by the software’s versatility, ease of use, customer support, and its remarkable value for money. I would rate the software 5 stars for its high performance and value for money.'

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Guru Review by Buyer, Asia Pacific Mid Market Company
Buyer, Asia Pacific Mid Market Company
5
Jan 27, 2023

'Review #5 Guru's Knowledge Management Software is a top-notch offering. As the Director of a multinational company, I can confidently say that no other KMS offers so much. Not only are the product features comprehensive and well-designed, but they also have a unique product vision that helps users easily access and utilize the features. In terms of innovation, Guru has certainly become the leader in the field. With their use of the latest technologies such as machine learning and AI, they offer lightning-fast data processing and storage. I'd highly rate their use of next-generation technologies as a 5/5.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Jan 24, 2023

'Guru’s Knowledge Management Software is an invaluable addition to my small business. This system provides excellent interoperability and integration with my existing software systems, giving me near real-time updates without having to disrupt operations. It also makes my job as a busy business owner so much easier; I’m no longer spending hours searching for the data I need. The customer service for this software is also superb. I had a few issues after implementing the system, but the support team was always quick to assist and provide helpful answers. They were always friendly and knowledgeable, and I'm grateful for the extra assistance they provided to get the most out of my system. I won't hesitate to recommend Guru’s Knowledge Management Software to other small business owners looking for an efficient and user-friendly knowledge management system. My business has benefitted significantly from the improvements made thanks to this software. Rating: 5/5. Review #5'

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Guru Review by Buyer, Europe Company
Buyer, Europe Company
5
Jan 24, 2023

'1.Guru's Knowledge Management offering is great for teams and business leaders looking to scale and standardize processes. The way the product is designed makes it easy to identify and curate knowledge quickly, which has been really helpful for our Customer Success team. Using the tool, teams are able to quickly ascertain and track knowledge and provide customers with more clarity and resolution. From a user experience standpoint, I was really impressed with the search and suggest features that Guru offers. Teams are able to quickly search by keyword, tag, content, and more to easily narrow down and find exactly what they're looking for. In terms of product features, the Guru team is always rolling out new and improved features to make the platform even better. Specifically, I'm really liking the new tagging capabilities they recently released, which allow users to quickly add tags to their content and easily categorize and sort knowledge. In addition to the usual product roadmap, Guru also communicates with customers to get feedback on what they want to see in the future. This product vision has resulted in some amazing and proprietary new features that have helped shape our customer success process. To sum it up, I'm giving Guru's Knowledge Management offering a five star rating. The ease of use, product vision, and product features have all been awesome!'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Jan 23, 2023

'I recently implemented Guru’s Knowledge Management Software System in my small business and couldn’t be happier. We have needed to expand our knowledge management capabilities for some time, so I’m very thankful to have found this tool. The interoperability and integration have been excellent with my current software systems and we are able to receive near real-time updates without any disruption to our operations. As a busy small business owner, this streamlined integration has made my life so much easier and saved me a lot of time having to search for the information I need. I’ve also been really impressed with Guru’s customer service. Whenever I had questions or needed help with our new system, the customer support team was always available to provide me with helpful answers. They were very easy to contact and the help I’ve received has been very valuable. Overall, I’m excited about the new system and the positive impact it’s had on our operations here at my small business. I would highly recommend Guru’s Knowledge Management Software to anyone looking for a reliable and user-friendly tool! Rating: 5/5. Review #2'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Jan 19, 2023

'Guru’s Knowledge Management Software is an exciting new option for R&D heads like myself. The software gives us access to vital internal data and information. The Vision of the software is strong in it's ability to provide a centralised knowledge repository to shorten the time it takes to access internal resources. I must say I have been impressed by the features on offer. Its AI-powered search feature allows us to quickly access documents and data relevant to our needs. The automated recommendation feature is especially useful for pointing us in the right direction for resources. Additionally, the software’s tagging system allows us to easily store and retrieve larger volumes of information. Overall, I would rate Guru’s Knowledge Management Software with four out of five stars. It’s strong feature set makes it an attractive option for R&D departments, although the user interface could be improved for easier access. Review 3'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Jan 17, 2023

'1. Guru's Knowledge Management Software helps me to extend my business efficiently and cost-effectively. It has been a great decision to use Guru for this purpose. As the head of a business unit of a multi-national conglomerate, I am very impressed with Guru's software. My team now has access to all the knowledge and data they need and can share it easily with anyone on the team. The software is also secure and reliable, and allows me to access and control information from anywhere, anytime. Guru is also very easy to use. Above that, it offers many productivity tools that make it easier for me to manage my team. It's great that I can manage documents, track tasks, and collaborate with others using this one tool. What's more, it can even help me forecast the future success of my business unit. I can measure the impact of my effort with charts, graphs, and other visuals that highlight Key Performance Indicators in a very visual way. Overall, I'm happy with the decision to use Guru Knowledge Management Software. It's saved me and my team both time and money, and has helped take our business to the next level. The intuitive interface and suite of features make it a great choice, and I am giving it a strong 4-star rating.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Jan 16, 2023

'Recently I procured the Guru Knowledge Management Software for my organization. In terms of customer service and value for money, I have had a pretty good experience overall. The customer service team was very helpful and knowledgeable. They always had helpful answers to my questions and guided me through the purchase and onboarding process with ease. I also believe that the software provides great value for money. Guru packs a lot of features into the software at a reasonable price. Automation, auto tagging, customizable content feeds, and the powerful search feature make it easy to use and hassle free. Overall, Guru Knowledge Management Software provided a positive customer service experience and great value for money. For customer service I give them 4/5 and for value for money I give them 4.5/5.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Jan 16, 2023

'When I recently procured the Guru Knowledge Management Software for my organization, my experience has been mostly positive. The customer service staff were knowledgeable and answered all my queries promptly. They walked me through the purchase process and afterwards provided excellent onboarding support. As for the software itself, I think it is a great value for money. It is packed with features such as automation, auto tagging, and customizable content feeds. It is also user-friendly and easy to set up and configure. Additionally, its powerful search engine makes it effortless to find the right information. All in all, Guru Knowledge Management Software gave me a good experience in terms of customer service and value for money. I would rate them 4/5 for customer service and 4.5/5 for value for money.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Jan 13, 2023

'As a small business owner, I needed an efficient and effective knowledge management system. Guru provided that system in spades and I could not be more pleased with the results. The software is incredibly user-friendly and intuitive, making it easy to get up and running quickly. Additionally, Guru offers interoperability and integration capabilities that help to further improve the performance of the system. Guru's ability to easily integrate with our existing systems saved us time and resources, allowing us to quickly begin reaping the benefits of the software. Guru also offers top-of-the-line next-generation technology that is revolutionary in the industry. I am impressed not only by the speed and performance of the system but also by its robust features, such as the AI-enabled chatbot and automated search capabilities that have helped to streamline our customer service. The system is well-supported with excellent customer service that has been highly responsive when I needed assistance. All in all, I am more than satisfied with my experience using Guru's knowledge management software and I am very pleased with the results it has produced in terms of our efficiency and productivity. I would give Guru a solid rating of 8-9 out of 10 for its innovation and use of next-generation technology, as well as its interoperability and integration capabilities.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Jan 09, 2023

'Guru's Knowledge Management Software has been a great tool for our small business. It has allowed us to quickly store and access essential documents and information without having to manually search through multiple folders and files. We love the intuitive search capabilities that make it easy to find what we need. Further, Guru's software is incredibly cost-effective, as it saves us from having to purchase additional software or hire additional staff to do the tedious work of organizing and locating documents. It has been incredibly useful when it comes to tracking progress updates for our clients, which helps to keep everyone up to date on the project. This is an invaluable asset to our business that we highly recommend to any other small business. We give Guru's Knowledge Management Software a 5-star rating due to its intuitive user interface, cost-effectiveness, and ability to quickly find the information we need.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Jan 08, 2023

'I recently got to experience the power of Guru’s Knowledge Management Software and I must say it’s one of the best tools I have ever used for sharing and managing knowledge. In terms of overall innovation and use of next-generation technology, Guru’s software has met and exceeded my expectations. The software offers a modernized, user-friendly way for teams to store and access collective knowledge with ease. It is well-equipped with features such as an intuitive search engine, bullet proof notifications, document indexing, and systems integrator. It also offers detailed audit trails to ensure nothing important is ever lost. I have also been positively surprised at how easy it is to use the software. It has an incredibly efficient drag and drop UI which serves to make managing knowledge a whole lot simpler. Also, the interface is visually pleasing and highly responsive. However, I did encounter a few hiccups along the way. I wasn’t very experienced with using the software but customer support was there to offer assistance and address any queries I had. All in all, Guru’s Knowledge Management Software has lived up to its reputation of offering the perfect balance between innovation and ease of use. It provides a great environment for knowledge sharing and protection in terms of both technology and user friendliness. I give it a 4.7 out of 5 stars.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Jan 07, 2023

'# Review 4 After trying out Guru Knowledge Management Software, I can confidently say that I am greatly disappointed in the product. Firstly, the product vision was not even close to my company’s needs, with features promised that never even appeared in the software. Secondly, the features available were extremely basic, not living up to their expectations in any form. Lastly, the utility of the software was beyond poor, as I found myself lost in a sea of features while trying to find what I was looking for. All in all, Guru Knowledge Management Software only gets a 1 out of 5 rating from me in terms of product vision, features, and ease of use.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Jan 07, 2023

'# Review 5 I recently tried out Guru Knowledge Management Software and my overall experience was far from satisfactory. Firstly, the product vision did not align with our company’s needs whatsoever, and the resulting features were not up to the mark. Secondly, features that were considered to be essential for our needs were difficult to find and almost completely lacking. Lastly, the ease of use was so poor that I had difficulty in finding the features advertised in the first place. Therefore, Guru Knowledge Management Software only receives 1 out of 5 stars in my book for their product vision, features, and ease of use.'

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Guru Review by Buyer, Asia Pacific Mid Market Company
Buyer, Asia Pacific Mid Market Company
5
Jan 05, 2023

'I've been using Guru's Knowledge Management Software for several months now to organize important documents and manage my suppliers. Overall, I'm very pleased with the software's performance and have had great success with it. The software is incredibly easy to use, and the search feature has been a lifesaver in quickly finding the information I need. The interface is also very intuitive and requires little learning time. The customer service at Guru's is top-notch. I've had numerous exchanges with the team and every single person I spoke to was knowledgeable and incredibly helpful. They went out of their way to thoroughly explain the features of the software and how to use it effectively. Additionally, I was always surprised at how quickly they responded to emails. As for the cost of ownership, I'm impressed at how competitive the subscription fee is compared to other solutions on the market. And since I don't have to purchase any additional hardware in order to use the software, I am able to keep costs low. Overall, I give Guru's Knowledge Management Software an enthusiastic four-star rating. It's incredibly easy to use, offers excellent customer service, and is cost-effective.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Jan 04, 2023

'# Review #4 Guru Knowledge Management Software is my go-to solution for all aspects of knowledge management. From customer calls and meeting notes to project briefs and schedules, it helps keep our team organized and synced. I’m especially impressed by the analytics dashboard, which gives me a comprehensive overview of our performance on any given project. I love the scalability of Guru, as well. The cost of use is affordable and doesn’t require a long-term commitment, which allows me to quickly assess and adjust our needs to fit our budget. Guru also offers a lot of different features for different types of users, making sure that everyone will find something valuable in the software. I’m also a fan of the innovation they’ve embraced, consistently rolling out new updates that make the platform better. Plus, customer support is always on standby to help resolve any issues we might have. Overall I would rate Guru Knowledge Management Software an 8.7/10 for innovation, use of next generation technology and cost of ownership.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Jan 04, 2023

'4. Guru Knowledge Management Software has been a valuable tool for our customer success team. It's easy to use and navigate, and the search feature helps us quickly and easily locate the right solutions for our customers. Additionally, we appreciate how customizable it is and the ability to integrate with other customer success platforms. Likewise, the cost of ownership is excellent, considering all the wonderful features. I'm very pleased to give Guru Knowledge Management Software an 8/10 rating.'

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Guru Review by Buyer, North America Mid Market Company
Buyer, North America Mid Market Company
5
Jan 01, 2023

'Review 5 (Ease of use - 4 stars) Guru’s knowledge management software is a great resource for organizations and teams. It’s very easy to use from the moment you set it up, with an intuitive front end interface and well organised navigation. The setup process is straightforward and straightforward for users of all technical levels. And once set up, the navigation is very intuitive, meaning you can find more or less anything you need with just a few clicks. Overall, Guru’s Ease of Use gets 4 stars from me – there is no search bar to quickly find information, but that’s a minor nitpick in an otherwise great platform. Highly recommended if you’re looking for a comprehensive knowledge management tool.'

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Guru Review by Buyer, SME Company
Buyer, SME Company
5
Jan 01, 2023

'# Review 2 Having recently bought Guru Knowledge Management software, I am thoroughly disappointed with the product. The product vision promised capabilities for our business that didn’t quite match up to reality. Features that were supposed to be available seemed to be lacking, leading to considerable frustration and an overall let down. Secondly, the features within the software were difficult not only to find but basic in nature as well. Lastly, the ease of usability was highly lacking, as I found myself trying to decipher through a multitude of options to find the features I needed. On the whole, Guru Knowledge Management Software gets a 1 out of 5 in my book in terms of product vision, product features, and ease of use.'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Jan 01, 2023

'Review 5 I'm the Director of a large multinational company, and I'm thrilled to report on our experience with Guru's knowledge management tools. We've been using Guru's software solutions for the past several years and we've found them to be incredibly helpful in managing our corporate data and knowledge. The ease of use with the various tools and software offered by Guru is outstanding. The user-friendly interface and intuitive designs make it easy for anyone in our organization to get up and running with minimal effort. And, Guru's customer service team has been immensely helpful in providing assistance whenever needed. The cost of ownership is also quite reasonable. Guru's software solutions are surprisingly affordable compared to other knowledge management software offerings, enabling us to save money in the long run. Overall, I would give Guru's software solutions a 9 out of 10 rating. They have a great combination of features and services, at an incredibly competitive price. Highly recommended for any organization looking for knowledge management tools!'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Dec 29, 2022

'Review 3 (Ease of use – 3 stars) When it comes to ease of use, Guru’s knowledge management software can be a bit hit or miss. On the one hand, the interface is user-friendly and the navigation is intuitive. On the other hand, the amount of customization options can be overwhelming to those who are not tech-savvy. I do appreciate their effort to provide a solution that can be tailored to an organization’s specific needs. But it also means that you may spend more time discussing customizations and setup with your team rather than actually getting things done. For this reason, I would rate Guru’s Ease of use as 3 out of 5 stars. It’s a great platform in theory, but unless you’re already tech-savvy, you may find yourself spending more time than expected trying to make it work for your team.'

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Guru Review by Buyer, Asia Pacific Company
Buyer, Asia Pacific Company
5
Dec 29, 2022

'1. Guru Knowledge Management Software offers immense value to Customer Success teams! Our customers have seen significant benefits in resolving customer queries and issues quickly and efficiently. The knowledge base is always up to date and continuously improved, allowing teams to stay agile and responsive to customer needs. The product offers a wealth of features, such as easy navigation within the knowledge base, customization options, and more. Additionally, the cost of ownership of this software is quite reasonable for the value it delivers. The product vision and product features really help make our customer success team successful. I'm pleased to give Guru Knowledge Management Software a solid 9/10 rating.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Dec 27, 2022

'I recently purchased the Guru Knowledge Management Software for our organization and my experience has been mostly positive. The customer service team was extremely knowledgeable and able to answer all my questions quickly. They took the time to explain the features of the software in detail, making sure I understood what I was buying and how it could benefit our organization. The onboarding process was also quite smooth, making it easy to get up and running quickly. The software itself offers quite a lot of features at a reasonable price. It is equipped with useful tools like automation, auto tagging, and more. It is also very user-friendly and easy to set up and configure. Additionally, its customizable content feeds and sophisticated search make finding the right information effortless. Overall, I am satisfied with the Guru Knowledge Management Software. The customer service team was great and the software itself offers great value for money. I would rate them 4/5 for customer service and 4.5/5 for value for money.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Dec 25, 2022

'Guru’s Knowledge Management Software is a great new way for R&D heads to quickly access data and materials. While the Product Vision is strong in providing a centralised repository of information to streamline the process, the interface of the software was a bit too complicated for my liking. In terms of features, Guru’s Knowledge Management does offer some impressive ones. From its automated recommendation system to its AI-powered search functions, it does provide robust solutions. Furthermore, the software’s tagging system allows us to save and retrieve documents with ease. Given these features and their potential, I would rate this application at four out of five stars. Great features, but more user friendliness is needed to get the most out of it. Review 4'

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Guru Review by Buyer, UK Mid Market Company
Buyer, UK Mid Market Company
5
Dec 19, 2022

'I have been using Guru’s Knowledge Management Software for a few weeks now and I must say it is a great tool for knowledge sharing and preservation. When it comes to overall innovation and use of next-generation technology, the software far exceeded my expectations. For starters, the built-in search engine makes it easier for teams to quickly access collective knowledge. The notifications are bullet-proof and provide detailed alerts on document changes or updates. There are also features like document indexing and systems integration which makes managing knowledge across multiple sources a breeze. The software is also very intuitive and user-friendly. You can easily understand how the whole system works and execute any task with minimal effort. In addition, the drag and drop feature simplifies movements between folders and files. Plus, the interface is visually attractive and quite responsive. On the downside, I did experience a few minor malfunctions when I first started using the software. Luckily, the customer support team was available to provide help when I needed it. To sum up, I highly recommend Guru’s Knowledge Management Software for its impressive use of next-generation technology and ease of use. It has greatly helped streamline processes and manage knowledge more effectively.I rate it 4.5 out of 5 stars.'

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Guru Review by Buyer, UK Company
Buyer, UK Company
5
Dec 17, 2022

'I recently began using Guru's knowledge management software and have had a positive experience thus far. The software has been incredibly easy to use and integrate with our existing systems, and has offered a number of robust features that have improved our customer service dramatically. Guru also provides next-generation technologies that are revolutionary in the industry, such as its AI-enabled chatbot capabilities and its automated search functions. The software also offers interoperability and integration capabilities that help to maximize performance and productivity for our organization. Additionally, Guru has provided excellent customer service that has been incredibly responsive whenever I've needed assistance. In terms of innovation, Guru really sets itself apart from other knowledge management systems with its development of next-generation technologies. These features have saved us much time and effort, and have greatly improved the efficiency of our operations. Overall, I am extremely pleased with my experience of using Guru's knowledge management software and I would highly recommend it to other small businesses. I would rate it 9 out of 10 for its overall innovation and use of next-generation technology, as well as its interoperability and integration capabilities.'

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Guru Review by Buyer, North America SME Company
Buyer, North America SME Company
5
Dec 15, 2022

'1.Guru provides a comprehensive set of knowledge management software offerings, and my multinational company has been using it for some time now. While the product vision is clear and well thought-out, the product features are still lagging behind a bit. As someone who has used numerous knowledge management software offerings, I can attest that Guru falls short of its competitors in providing an integrated suite of features. We have often found ourselves relying on third-party solutions to augment the gaps and bridge the existing ones. For its core offerings, I would rate Guru a 7.5/10. The price quoted for Guru’s offerings is, I believe, a bit on the expensive side, and we came up with a discounted arrangement to make it a bit more financially viable. On a value for money scale, I would rate Guru a 6/10.'

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Guru Review by James Smith
James Smith
5
May 02, 2020

It allows companies to interact better with their customers, and solve their issues faster. Thereby, this improves the satisfaction of the customers.

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Guru Review by Buyer, Software, SME
Buyer, Software, SME
3
May 02, 2020

This software stores the requisite information and also finds available recommendations while the user is working. It provides advice continuously, which saves the time of the users.

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