2.76
(6 Reviews)

DIMENSION DATA in Managed Services

Sectors
BFSI, Education, Manufacturing, Media and Entertainment, Healthcare and Life Sciences
Regions
Europe, Middle East and Africa, Asia-Pacific, Latin America, North America
2.76
Company Overview
Dimension Data offers a wide range of solutions and services for customers with an aim to remain well connected with the current digitalized world. The company provides customized solutions through its strong network of channels and technology partners to its clients across geographies as per their requirements. Automated tools and processes offered by the company, along with analytics-driven insights and reporting, ensures reduction of risks and easy delivery of the business outcomes.Consulting, technical and support, and cloud, and managed services are some of the services offered by the company.  The platform-delivered managed services offered by the company are designed to simplify the end-to-end hybrid IT estate operations.

The company offers the following service offerings:

Managed Network Services
These services offer proactive monitoring and management of multivendor legacy and programmable (SDN) networking technology.

Managed Collaboration and Productivity Services
These services offer integrated multivendor management of collaboration and productivity tools across multiple deployment and consumption models.

Managed Security Services
The security management is simplified to meet challenges faced by cyber-attacks.

Managed Customer Experience Services
The CX ecosystem is maximized and operational models technology systems, and employee engagement programmes are optimized.

Managed Data Centre Services
These services offer visibility, governance, management, and automation for hybrid IT infrastructure across IT environments.
USP

Dimension Data’s managed services help organizations manage the daily infrastructure and operations, thus enabling agility and scalability. The company, under its managed services portfolio, offers services such as managed collaboration and productivity services, managed= customer experience services, managed data center services, managed network services, and managed security services.

DIMENSION DATA Popular Comparisons
Evaluated against 170 key buying criteria
Strengths
  • Product Maturity / Services Offered / Managed Security Servi...
    Conitinous Protection
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  • Product Maturity / Services Offered / Managed Network Servic...
    Security Monitoring Services
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  • Product Maturity / Product Features / Security and encryptio...
    Threat Detection Services
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  • Product Maturity / Services Offered / Managed Data Center Se...
    Security Device Management
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  • Security and encryption features
  • Data Backup
  • Reporting and Analytics
  • Technical Support
  • Managed Data Center Services
  • Managed Network Services
  • Managed Security Services
  • Delivery
  • Product Differentiation and Impact on Customer Value
  • Product Features and Functionality
  • Support & Maintenance
  • BFSI
  • Education
  • Government and Public
  • Healthcare and Life Sciences
  • Manufacturing
Weaknesses
  • No Weaknesses

Reviews

Other,Company Name Classified
Other, Company Name Classified
(*)(*)(*)(*)( )4

“Operation and Management"

The company provides leading cybersecurity experience and continous support to clients.
Other,Company Name Classified
Other, Company Name Classified
(*)(*)( )( )( )2

“Global Threat Intelligence"

The company advanced threat intelligence and analytics with proactive response.
Chief Manager - Marketing,Company Name Classified
Chief Manager - Marketing, Company Name Classified
(*)(*)(*)(*)(*)5

“Vulnerability Management Services"

The company vulenrabilty management minimises exposure to threats for protection and stronger complince.
Vice President - Marketing,Company Name Classified
Vice President - Marketing, Company Name Classified
(*)(*)(*)( )( )3

“Threat Detection Services"

The company detects security threats with comprehensive threat intelligence and monitoring.
Chief Manager - Marketing,Company Name Classified
Chief Manager - Marketing, Company Name Classified
(*)(*)(*)(*)( )4

“Security Device Management"

The company drives operational excellence with security devive management and maintains compliance requirements.
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Questions And Answers
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DIMENSION DATA Presence in Managed Services
Dimension Data is a top ICT and service provider catering to a clientele scattered across the globe. The company focuses on innovation to come up with advanced solutions and services for its users to have a competitive advantage in the market. For instance, the company, along with its sister company, NTT Group, devised a new set of end-to-end services that facilitate clients with the smooth migration of SAP applications over the cloud. The company focuses on inorganic growth to expand its reach and market penetration. Dimension Data acquired Ceryx Inc., a Toronto-based private service provider. The acquisition will help the company to expand its service portfolio, thus delivering its clients a full service portfolio to improve user experience. Furthermore, the acquisition will improve Dimension Data’s market penetration in Canada and the US, thus accelerating the company to a dominant position in this market. In addition, the company formed a partnership with EMC, a worldwide leader in digital services. The two companies expanded their partnership with the formation of catalyst alliance, to accelerate the adoption of hybrid cloud as a platform for transformation in mid-sized organizations.
#1 Product Features and Functionality / Product Features
#2 Services Offered / Managed Security Services
#3 Services Offered / Managed Network Services
#4 Services Offered / Managed Data Center Services
#5 Product Features / Security and encryption features

DIMENSION DATA QUADRANTS

DIMENSION DATA has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

  • Niche Quadrant

    All-Asia-Pacific

  • Niche Quadrant

    All-Europe