Dimension Data offers a wide range of solutions and services for customers with an aim to remain well connected with the current digitalized world. The company provides customized solutions through its strong network of channels and technology partners to its clients across geographies as per their requirements. Automated tools and processes offered by the company, along with analytics-driven insights and reporting, ensures reduction of risks and easy delivery of the business outcomes.Consulting, technical and support, and cloud, and managed services are some of the services offered by the company.  The platform-delivered managed services offered by the company are designed to simplify the end-to-end hybrid IT estate operations.The company offers the following service offerings:

Managed Network Services
These services offer proactive monitoring and management of multivendor legacy and programmable (SDN) networking technology.

Managed Collaboration and Productivity Services
These services offer integrated multivendor management of collaboration and productivity tools across multiple deployment and consumption models.

Managed Security Services
The security management is simplified to meet challenges faced by cyber-attacks.

Managed Customer Experience Services
The CX ecosystem is maximized and operational models technology systems, and employee engagement programmes are optimized.

Managed Data Centre Services
These services offer visibility, governance, management, and automation for hybrid IT infrastructure across IT environments.

USP : Dimension Data’s managed services help organizations manage the daily infrastructure and operations, thus enabling agility and scalability. The company, under its managed services portfolio, offers services such as managed collaboration and productivity services, managed= customer experience services, managed data center services, managed network services, and managed security services.

BUYERS
VENDORS
EXPERTS
2.8
ANALYSTS

DIMENSION DATA detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Features and Functionality
4.00
5.00
2.95
Delivery
3.50
4.15
4.55
Support & Maintenance
3.25
3.50
2.65
Product Differentiation and Impact on Customer Value
3.10
4.20
2.65
Services Offered
2.70
5.00
1.70
End Users
2.75
1.40
0.85
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

DIMENSION DATA has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    20 Participants

  • Niche Quadrant

    All-Asia-Pacific

    28 Participants

  • Niche Quadrant

    All-Europe

    24 Participants

STRENGTHS
  • Product Maturity / Services Offered / Managed Security Servi...
    Conitinous Protection
    The company provides contionus protection of organization digital transformation. Show More
  • Product Maturity / Services Offered / Managed Network Servic...
    Security Monitoring Services
    The company provides flexible cloud based enterprise security monitoring services to ensure flow in the organization. Show More
  • Product Maturity / Product Features / Security and encryptio...
    Threat Detection Services
    The company detects security threats with threat intelligence and monitoring Show More
  • Product Maturity / Services Offered / Managed Data Center Se...
    Security Device Management
    The company drives operational excellence with security device management and maintains compliance requirements. Show More
  • Product Maturity / Product Features
    Security and encryption features
  • Product Maturity / Product Features
    Data Backup
  • Product Maturity / Product Features
    Reporting and Analytics
  • Product Maturity / Product Features
    Technical Support
  • Product Maturity / Services Offered
    Managed Data Center Services
  • Product Maturity / Services Offered
    Managed Network Services
  • Product Maturity / Services Offered
    Managed Security Services
  • Product Maturity
    Delivery
  • Product Maturity
    Product Differentiation and Impact on Customer Value
  • Product Maturity
    Product Features and Functionality
  • Product Maturity
    Support & Maintenance
  • Product Maturity / End Users
    BFSI
  • Product Maturity / End Users
    Education
  • Product Maturity / End Users
    Government and Public
  • Product Maturity / End Users
    Healthcare and Life Sciences
  • Product Maturity / End Users
    Manufacturing
WEAKNESSES
  • Product Maturity / Services Offered / Managed Collaboration ...
    Hybrid IT challenges
    most enterprises are using multiple clouds, adding new complexities to managing the hybrid infrastructure which has become a challenge Show More
  • Product Maturity / Services Offered / Managed Information Se...
    Client''s Transition
    Transitioning client into managed security services is perhaps the most challenging part of any service relationship. The implementation must be planned and executed with great care. Problems at this point can incur added client costs, dissatisfaction and a rapid breakdown of any relationship. Show More
  • Product Maturity / Product Features
    Asset management
  • Product Maturity / Services Offered
    Managed Information Services
  • Product Maturity / Services Offered
    Managed IT Infrastructure
  • Product Maturity / Services Offered
    Managed Mobility Services
  • Product Maturity / End Users
    Consumer Goods and Retail
  • Product Maturity / End Users
    Energy and Utilities
  • Product Maturity / End Users
    Others
  • Product Maturity / End Users
    Telecom and IT
  • Product Maturity / Number of Customers Catered
    Large Enterprises
  • Product Maturity / Services Offered
    Managed Collaboration and Communication Services
  • Product Maturity / Deployment Model
    Hosted
  • Product Maturity / Deployment Model
    On-premise
  • Product Maturity / Delivery Models
    Through Partners / Third-Party Vendors
  • Product Maturity / Support & Maintenance
    Level of Support
  • Product Maturity / Product Differentiation and Impact on Cus...
    Number of Operation Centers
  • Product Maturity / Product Differentiation and Impact on Cus...
    Number of Projects Completed
  • Product Maturity / Support & Maintenance
    Online Technical Alerts
  • Product Maturity / Product Differentiation and Impact on Cus...
    Product Quality
See More

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TOP FEATURES
  • Product Features and Functionality
    Product Features
  • Services Offered
    Managed Security Services
  • Services Offered
    Managed Network Services
  • Product Features
    Security and encryption features
  • Services Offered
    Managed Data Center Services
  • Product Features
    Technical Support
  • End Users
    Government and Public
  • End Users
    Manufacturing
  • Product Features
    Data Backup
  • End Users
    Media and Entertainment

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DIMENSION DATA Presence in Managed Services

Questions & Answers

TOP REVIEWS

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Chief Manager - Marketing,Company Name Classified
Chief Manager - Marketing, Company Name Classified
#18 in Managed Services 6 Reviews

“Vulnerability Management Services"

(*)(*)(*)(*)(*)5
The company vulenrabilty management minimises exposure to threats for protection and stronger complince.
Vice President - Marketing,Company Name Classified
Vice President - Marketing, Company Name Classified
#18 in Managed Services 6 Reviews

“Threat Detection Services"

(*)(*)(*)( )( )3
The company detects security threats with comprehensive threat intelligence and monitoring.
Chief Manager - Marketing,Company Name Classified
Chief Manager - Marketing, Company Name Classified
#18 in Managed Services 6 Reviews

“Enterprise Security Monitoring Services"

(*)(*)(*)(*)(*)5
The Company has flexible cloud based enterprise security monitoring services ensuring legal and regulatory compliance.
Other,Company Name Classified
Other, Company Name Classified
#18 in Managed Services 6 Reviews

“Global Threat Intelligence"

(*)(*)( )( )( )2
The company advanced threat intelligence and analytics with proactive response.
Other,Company Name Classified
Other, Company Name Classified
#18 in Managed Services 6 Reviews

“Operation and Management"

(*)(*)(*)(*)( )4
The company provides leading cybersecurity experience and continous support to clients.
Chief Manager - Marketing,Company Name Classified
Chief Manager - Marketing, Company Name Classified
#18 in Managed Services 6 Reviews

“Security Device Management"

(*)(*)(*)(*)( )4
The company drives operational excellence with security devive management and maintains compliance requirements.

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Marie Stelle

Engagement Partner - 360Quadrants.com