LogMeIn Rescue Pricing & Demo

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LogMeIn Rescue
82 Likes
71 Buyers Negotiating

Summary

LogMeIn Rescue Remote Desktop is remote desktop support providing software. It assists help desks to provide technical support to customers. The solutions are fast, reliable, and pliable. This software can be used to support internal and external users of devices and operating systems. Service providers can instantly chat with customers and deliver the necessary aid.

LogMeIn Rescue Pricing

LogMeIn Rescue Pricing offers only a single segment for its users as listed - $108.25/month.  Another subscription is available for a Mobile Support Add-on- $37.5/month/seat. LogMeIn Rescue Pricing offers team Pricing and Quotes after signing in on the official website of LogMeIn.

LogMeIn Rescue Demo

Videos, Webinars, and Blogs are available on the official website of LogMeIn describing the features of its product “Rescue” and also some suggestions and advice on technical support systems. A free 14-day trial is available for potential users who want to explore once before subscribing.

Features

Remote Support- Take over the end user’s device and perform the necessary task as if carrying out on own device. Get quick and precise processes, services, and applications to detect a problem fast and save time.

Multi-session Handling- Optimise resources and juggle between 10 sessions at a time. Serve faster and run multi support processes at one go.

Administration Centre- Assign external technicians for assistance without any need for extra licenses. Carry out the creation of permission centrally for administrators, technicians, or create and view reports.

Instant Chat-
Communicate with customers on their own website in a coherent experience. Provide qualifying support with no requirement to download an app.

Reboot and Reconnect- Reboot is a crucial feature while a fix-tune. Reboot and reconnect instantly in case of connection loss, even when the system is unattended or in safe mode.

Discussions

Discussions (1)
Buyer
Akinshola Akintilo's requirement
08/04/2021
"We are looking at using 1000 to 2000 licenses"
Like
Comment
Strengths
  • +6
    Live Chat
  • +7
    Remote Access
  • +8
    Remote Support - Remote Work
  • +9
    Video Chat
  • +10
    Access Controls/Permissions
  • +11
    Inventory Management
  • +12
    Issue Auditing
  • +9
    Consulting
  • +10
    System Integration
  • +14
    Annual Subscription
  • +6
    Mobile App
  • +13
    Monthly Subsciption
  • +5
    Web-Based, Cloud, SaaS
  • +7
    Windows Installation
  • +9
    Diagnostic Tools
  • +6
    Access Control
  • +13
    Remote Access - Remote Desktop
  • +14
    Remote Printing
  • +6
    Screen Recording
  • +13
    Maintenance Scheduling
Cautions
  • -14
    Remote Access/Control
  • -11
    Customer Service
  • -12
    Free
  • -8
    Mac Installation
  • -5
    One-Time Purchase
  • -10
    File Sharing
  • -11
    Real-time Chat
  • -12
    Screen Sharing
  • -13
    Session Recording
  • -14
    Session Transfer
  • -5
    Surveys & Feedback
  • -7
    Collaboration
  • -8
    Diagnostics Tools
  • -9
    File Transfer
  • -10
    Mobile Access
  • -11
    Multiple Monitor Access
  • -12
    Real-Time Chat
  • -5
    Reporting/Analytics
  • -7
    Screen Sharing - Remote Desktop

LogMeIn Rescue Reviews

user-icon

Buyer, Software, SME

2
Apr 25, 2020

“Chat Support”

Predefined replies, sound notification for incoming messages, availability of tips, guidance and supporting articles in the console.
Useful (0) Not useful (0)
user-icon

James Smith

4
Apr 25, 2020

“Easy to Use”

Both Support representatives and customers can understand and utilise the software with ease. It has a professional aesthetic interface at the technicians end and confined in nature at the customers’ end.
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Useful (0) Not useful (0)
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Company Size :
  Enterprise
  SME
  Startup