360 Score: 3.42
For Vendors
  • St. Louis, Missouri, United States

Aclara Smart Gas Solutions Reviews & Details


Aclara offers two communication networks for gas utilities: STAR RF and Synergize RF. Both of the networks are two-way communications for utilities on licensed 450 MHz – 470 MHz frequencies for all inbound and outbound communications between data collectors and endpoints. Aclara offers three customer engagement programs, namely behavioral efficiency program, customer self-services, and smart grid consumer engagement programs. Furthermore, the company offers a complete implementation service suite, namely, ProField, which integrates EPR tools for smart grid planning, meter deployment management, and post-rollout operations.


Aclara offers gas utility solutions under its smart infrastructure solutions category. Aclara has two software solution offerings under gas utility solutions: iiDEAS and STAR NCC. iiDEAS is a platform for utilities which offers a single, customizable interface for personnel to access the critical data to manage distribution infrastructure, optimize operations, and improve services. STAR Network Control Computing (NCC) is a meter reading system for gas utilities, and it delivers complete meter data through a communication network.

No Frequent Comparisons
  • AMI Meters
  • AMR Meters
  • On-Site Support
  • Remote Support
  • Built-in standards support for ICCP
  • Consulting
  • Directly
  • Hosted / On-Cloud
  • On-Premise
  • Predictive and preventive maintenance
  • Support and Maintenance
  • System Integration and Deployment
  • Through Partners / Third-Party Vendors
  • Alarm and event notifications
  • VEE: validation, estimation & editing
  • Full Time Equivalent
  • Per User / Device Basis
  • Subscription / Licensing
  • Enterprise asset management (eAM) for gas utilities
  • Supervisory Control and Data Acquisition (SCADA)
  • Managed Services
  • Customer Redressal Mechanism/Program
  • Products/Solutions Offered
  • Functionalities gap in the solution
  • Others (billing and subscription)
  • Outage management
  • Analytics
  • Breadth and Depth of Product Offerings
  • Delivery
  • meter data management
  • mobile workforce Management
  • Network Management
  • Product Features and Functionality
  • Remote Monitoring
  • Security
  • Support and Services
  • CIS Interface
  • Network Monitoring
  • Others, please specify
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ACLARA TECHNOLOGIES LLC Presence in Smart Gas Solutions
Aclara Technologies has adopted inorganic as well as organic growth strategy. The company has launched new platforms and products in the field of utilities, and it has acquired business divisions from Apex CoVantage and Tollgrade Communications to enhance its existing product and solution portfolio. The company focuses on emphasizing the need to evaluate the Total Cost of Ownership (TCO) instead of focusing on the cost of initial implementation while selecting advanced metering and communications networks. Furthermore, Aclara meters is also known for leading edge meters as the company has signed a contract with Consolidated Edison, Inc. to supply electric smart meters for an Advanced Metering Infrastructure (AMI) project covering New York City and Westchester County, and Orange & Rockland counties.


#1 Product Features and Functionality / Product Features
#2 Type of Smart Gas Solutions / Remote Monitoring
#3 Type of Smart Gas Solutions / Supervisory Control and Data Acquisition (SCADA)
#4 Type of Smart Gas Solutions / Enterprise asset management (eAM) for gas utilities
#5 Type of Smart Gas Solutions / Analytics


ACLARA TECHNOLOGIES LLC has chosen it’s strengths in these 3 territories
  • Niche Quadrant


  • Niche Quadrant

    All-North America