USP : IBM offers a wide range of products pertaining to the technology domain. Innovation has been a key aspect of IBM’s strategy in product development. IBM offers solutions catering to energy & utility (electric, gas, water) industry vertical, which includes grid operations, smart metering, customer experience & engagement, customer systems, asset & workforce management, and enterprise service transformation. The company has developed expertise in their solutions, pertaining to utility and energy industry vertical by offering energy integrator for delivering safe, reliable, and secure energy service, customer engagement for increasing satisfaction, collaboration, and loyalty among their customers and innovation for analytics-rich offerings to achieve operational excellence.
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