Tata Communications is one of the global providers of communication services to enterprise businesses and internet service providers, with a leadership position in the emerging markets. Tata Communications is well-diversified across business segments; the company serves mainly 2 segments that include service providers and enterprise customers. The service providers segment offers a set of services, including voice, domestic, and international data connectivity; internet backbone connectivity; and value-added roaming services for mobile operators. Under the enterprises segment, it offers an integrated suite of connectivity, IT infrastructure, managed communication, and collaboration solutions for businesses. The company builds industry-specific solutions, mainly for the banking, financial services, and media and entertainment verticals.
USP : Tata Communications focuses on delivering a comprehensive portfolio of solutions and services that cover the requirements of service providers and telecom operators. Tata Communications' SMS firewall solution enables telecom operators to effectively reduce the illicit SMS traffic. This solution has a set of features, such as filtering unwanted SMS, rules-based filtering, web-based user interface, GSMA compliance, anti-spoofing, anti-faking, and anti-flooding. These features have benefited MNOs in different ways, such as improving the mobile user experience, securing the network, reducing the OPEX, and protecting the revenue leakage. The company has also engaged in providing A2P monetization, using its mobile messaging exchange solution. With this, it also helps OTT players, SMS aggregators, and MNOs deliver reliable A2P SMS solutions.