Avaya has positioned itself as a leader in the WebRTC market by offering a wide range of products. The
Avaya WebRTC Snap-in is an integral part of the Avaya Breeze Platform which is widely used for enterprise
communications and customer engagement.
USP : The platform is built to create various business opportunities
and has in-built features such as security, scalability, and virtualization. The WebRTC Snap-in provides click
to call capabilities, wherein the user can communicate with anyone and also identify the destination easily.
The WebRTC Snap-in serves various industries, such as financial services, insurance, healthcare, telco &
utilities, retail, and the public sector. The WebRTC solution offered by the company is less technically
sophisticated than those of its competitors and more difficult to adapt to operational changes.
360 Connect helps you reach out to vendors and find the right people connect to it. Think of it as a concierge service for businesses to connect with other businesses, to buy, sell or invest in.
AVAYA INC Presence in Web Real-Time Communication Solutions
Avaya focuses extensively on both inorganic and organic growth strategies, as a part of its long-term growth
plan. The company’s prime strategy is to extend and build its leadership position by expanding the core
attributes and functionalities of its solutions across all segments, thereby strengthening its technology
solutions worldwide. Partnerships and strategic alliances form an integral part of the company’s growth
strategy. Avaya also plans to extend the value of its communication software, as businesses are becoming
more receptive to the adoption of the technology architecture for communication among employees,
partners, and suppliers.
The company aims to develop its investment by enhancing the skills of its staff and by concentrating on
unexploited opportunities existing in the market. Avaya’s main priority is to increase its efficiency and
expand its operations globally. The company focuses on geographical expansion through acquisitions and
partnerships. For instance, in 2015, the company acquired Esna Technologies to improve features, such as
voice, video, IM/presence, conferencing, and messaging within cloud-based business applications to help
enhance its client base.
Questions & Answers
Request Free Q&A Report
Read queries raised by buyers, vendors, experts and analysts