IBM Watson Platform in AI in Fintech Solutions

IBM is one of the leading players operating in the AI in Fintech market. It offers financial services to a large number of financial institutions. It also offers risk and compliance understanding to handle regulatory requirements as well as enhance productivity to meet the compliance requirements. Its solutions help financial professionals understand financial crimes, regulatory requirements, and financial risks by providing advanced approaches for data.

USP : The IBM Watson platform offers various products and services for the AI in Fintech market; Watson Financial Services delivers solutions such as Customer Insight and Risk & Compliance for the financial industry. The Customer Insight solution includes cognitive capabilities that help identify the behavior of customers.

2.5
BUYERS
VENDORS
2.5
EXPERTS
4.2
ANALYSTS

IBM Watson Platform detailed analysis

Product Maturity
Company Maturity
Use Case Maturity
Most IMPORTANT
0.0
0.0
0.0
Product Features and Functionality
4.40
4.45
4.35
Product Quality and Reliability
3.40
3.10
2.70
Deployment
3.30
3.30
3.05
Services
4.55
4.30
4.20
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

IBM Watson Platform has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Europe

    35 Participants

  • Niche Quadrant

    All-Middle East and Africa

    25 Participants

  • Niche Quadrant

    All-Asia-Pacific

    32 Participants

REGIONS
North America Latin America Middle East and Africa Asia-Pacific Europe
STRENGTHS
  • Product Maturity / Core Features
    Cross-platform functionality
  • Product Maturity / Support Services
    Sales Support
  • Product Maturity / Support Services
    Technical Support
  • Product Maturity / Pre-Sales Support Activity
    Dedicated Account Manager (DAM)
  • Product Maturity / Pre-Sales Support Activity
    Product Demos
  • Product Maturity / Pre-Sales Support Activity
    Proof of Concept
  • Product Maturity / Pre-Sales Support Activity
    Software Requirement Specification (SRS)
  • Product Maturity / Business Analytics and Reporting
    Data gathering
  • Product Maturity / Customer Behavioral Analytics
    Debt Collection
  • Product Maturity
    Product Features and Functionality
  • Product Maturity
    Deployment
  • Product Maturity
    Product Quality and Reliability
  • Product Maturity
    Services
  • Product Maturity / Customer Behavioral Analytics
    Chatbot / Personal Finance
  • Product Maturity / Customer Behavioral Analytics
    Credit Lending / Scoring
  • Product Maturity / Customer Behavioral Analytics
    Asset and Portfolio Management
  • Product Maturity / Business Analytics and Reporting
    Fraud Detection
  • Product Maturity / Core Features
    Integration with other fintech apps
  • Product Maturity / Deployment
    Mode
  • Product Maturity / Core Features
    Money-Laundering Prevention
WEAKNESSES
  • Product Maturity / Business Analytics and Reporting / Busine...
    Lack of Visualization
    The look of the charts cannot be customized.
  • Product Maturity / Core Features / Accessible analytics
    Compatibility issue
    It is not compatible with HTML and doc formats.
  • Product Maturity / Support Services / Customer Support
    Poor Customer Support
    There are no responses despite raising multiple tickets.
  • Product Maturity / Product Quality and Reliability
    R&D Spend
  • Product Maturity / Customer Behavioral Analytics
    Automated Customer Support
  • Product Maturity / Customer Behavioral Analytics
    Billing
  • Product Maturity / Customer Behavioral Analytics
    Insurance Management
  • Product Maturity / Business Analytics and Reporting
    Market Research / Sentiment Analysis
  • Product Maturity / Product Enhancement Development
    New Product Launches
  • Product Maturity / Product Quality and Reliability
    No. of Innovations
  • Product Maturity / Mode
    On-Premises
  • Product Maturity / Business Analytics and Reporting
    Regulatory compliance
  • Product Maturity / Core Features
    Accessible analytics
  • Product Maturity / Business Analytics and Reporting
    Business Finance & Expense Reporting
  • Product Maturity / Services offered
    Support & Maintenance
  • Product Maturity / Support Services
    Customer Support
  • Product Maturity / Medium of Delivery of Support Services
    On-Site Support
  • Product Maturity / Medium of Delivery of Support Services
    Remote Support
  • Product Maturity / Mode
    Cloud
  • Product Maturity / Product Enhancement Development
    Product Upgradation
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TOP FEATURES
  • Product Features and Functionality
    Core Features
  • Product Features and Functionality
    Customer Behavioral Analytics
  • Product Features and Functionality
    Business Analytics and Reporting
  • Customer Behavioral Analytics
    Debt Collection
  • Business Analytics and Reporting
    Data gathering
  • Services offered
    Consulting & Training
  • Core Features
    Money-Laundering Prevention
  • Core Features
    Simplified user experience
  • Support Services
    Technical Support
  • Customer Behavioral Analytics / Chatbot
    Personal Finance

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IBM Watson Platform Presence in AI in Fintech Solutions

Questions & Answers

TOP REVIEWS

Get help
Internal Analyst,MnM
Internal Analyst, MnM
#17 in AI in Fintech Solutions

“Extract Information from Various Sources"

(*)( )( )( )( )1
Anodot applies AI to deliver autonomous analytics in real-time, across all data types, at enterprise scale. They provide businesses with a self-service AI platform that runs continuously to eliminate blind spots, alert incidents, and investigate root causes.
Internal Analyst,MnM
Internal Analyst, MnM
#7 in AI in Fintech Solutions

“Conversational Bots"

(*)(*)(*)(*)( )4
Inbenta specializes in conversational chatbots, virtual assistants, e-commerce search, support ticketing, hybrid chat, and knowledge management.
Internal Analyst,MnM
Internal Analyst, MnM
#4 in AI in Fintech Solutions

“Build chatbots for financial applications"

(*)(*)(*)(*)(*)5
Salesforce offers Einstein Agent chatbots, built natively on the Salesforce Platform that allows developers to build chatbots for any finance application. Salesforce''s Financial Services Cloud Einstein is a CRM platform for financial advisors. The offering helps in obtaining information such as the client’s family wealth ecosystem, financial account information, information about the client, and his/her household.
Internal Analyst,MnM
Internal Analyst, MnM
#14 in AI in Fintech Solutions

“Improving Customer Experience"

(*)(*)( )( )( )2
DigitalReasoning Systems is a leader in cognitive computing, which builds software that understands human communication in many languages, across many domains, and at an enormous scale. 
Internal Analyst,MnM
Internal Analyst, MnM
#21 in AI in Fintech Solutions

“Traditional Analytics"

(*)(*)(*)( )( )3
Voyager Analytics offers in-depth analysis platform, which enabled our analysts to perform deep dive analysis on individuals, groups and topics in a totally anonymous environment. The platform facilitates investigators to derive actionable insights from the vast and growing ocean of publicly available unstructured data. It allows them to reveal insights concealed in big data, access hidden connections, and focus on the most relevant leads in investigations. 
Internal Analyst,MnM
Internal Analyst, MnM
#2 in AI in Fintech Solutions

“Cortana"

(*)(*)( )( )( )2
Microsoft offers software and solution licensing, which enables organizations to meet risk and regulatory compliances. To cater to AI in the Fintech market, the company offers AI services through its Cortana Intelligence Suite which comprises information management, big data stores, machine learning, advanced analytics, as well as intelligence capabilities.
Internal Analyst,MnM
Internal Analyst, MnM
#5 in AI in Fintech Solutions

“Virtual Assistant in Fintech"

(*)(*)(*)(*)( )4
Google offers a chatbot service via its Google cloud platform. Developers can use Google chatbot APIs to integrate chatbot functionality into financial solutions. Google offers machine learning with its Financial Time Series Data solution, which helps obtain data for a range of financial industries to munge acquired data into a usable format and carry out data analysis.
Internal Analyst,MnM
Internal Analyst, MnM
#23 in AI in Fintech Solutions

“Real-time Insight"

(*)(*)(*)(*)( )4
Kasisto provides great artificial intelligence platforms and tools, which provide an enormous capacity for learning and can understand the need of the people with whom it interacts.
Internal Analyst,MnM
Internal Analyst, MnM
#11 in AI in Fintech Solutions

“Artificial Intelligence Solutions"

(*)( )( )( )( )1
IpSoft Artificial Intelligence solutions for enterprises transform business performance through the employment of digital labor with the virtual assistant Amelia.
Internal Analyst,MnM
Internal Analyst, MnM
#1 in AI in Fintech Solutions

“AI—Changing the Fintech Scenario"

(*)(*)(*)(*)( )4
IBM offers Customer Insight solutions, which includes cognitive capabilities that help in identifying customer behavior. This solution also includes IBM''s Watson Customer Insight for Banking, Watson Customer Insight for Insurance, and Watson Client Insight for Wealth Management. Inbenta Technologies is an enterprise AI and semantic search technology for e-commerce and customer support.
Internal Analyst,MnM
Internal Analyst, MnM
#37 in AI in Fintech Solutions

“Powered Business Insight Platform"

(*)(*)(*)( )( )3
Wallet.AI builds intelligent engines that analyze millions of pieces of data to help make better financial decisions. 
Internal Analyst,MnM
Internal Analyst, MnM
#6 in AI in Fintech Solutions

“Advent of Conversational Bots"

(*)(*)(*)(*)( )4
Intel offers IntelAgent, which make use of AI, power chatbots, and voice assistants within financial solutions to enhance customer service.
Internal Analyst,MnM
Internal Analyst, MnM
#17 in AI in Fintech Solutions

“Real-time Intelligence"

(*)(*)(*)(*)( )4
Anodot works amazing for anomaly detection. It helped our analysts in detecting anomalies real quick, allowed us to study the patterns, leaving behind the old detection by setting fixed thresholds. It also facilitated us to keep a track of much more data as it allows, with their API, to schedule any source with any granularity for detection.
Internal Analyst,MnM
Internal Analyst, MnM
#14 in AI in Fintech Solutions

“Enterprise Analytics and Mobility Software"

(*)(*)( )( )( )2
Digital Reasoning is a leader in enterprise analytics and mobility software. It is a pioneer in the BI and analytics space and delivers innovative software that empowers people to make better decisions.
Internal Analyst,MnM
Internal Analyst, MnM
#8 in AI in Fintech Solutions

“Chatbots in Finance"

(*)(*)(*)(*)( )4
Nuance caters to the AI in Fintech market by offering virtual assistance in the form of an intelligent automated conversation with the virtual assistant Nina. Nina understands what customers are looking for to serve them better.
Internal Analyst,MnM
Internal Analyst, MnM
#3 in AI in Fintech Solutions

“Amazon AI Approach"

(*)(*)( )( )( )2
Amazon Web Services'' AI services for developers offer automatic speech recognition, visual search ; image recognition, machine learning technologies, and natural language understanding. The company''s AI approach comprises an AI framework, AI platforms, AI services, and AI infrastructure.
Internal Analyst,MnM
Internal Analyst, MnM
#9 in AI in Fintech Solutions

“Business Insight Platform"

(*)(*)(*)( )( )3
Samsung develops AI to create value for customers and VPA technologies to enable natural and engaging conversations between devices/services and users. 
Internal Analyst,MnM
Internal Analyst, MnM
#8 in AI in Fintech Solutions

“AI—Making Finance Easy"

(*)(*)( )( )( )2
Nuance offers biometric speaker authentication, optical character and text-to-speech recognition capabilities, professional services & implementation support, and dialog & information management.
Internal Analyst,MnM
Internal Analyst, MnM
#2 in AI in Fintech Solutions

“AI Solutions in the Fintech Market"

(*)(*)(*)(*)(*)5
Microsoft offers AI services through its Cortana Intelligence Suite which comprises information management, big data stores, machine learning, advanced analytics, as well as intelligence capabilities. 
Internal Analyst,MnM
Internal Analyst, MnM
#6 in AI in Fintech Solutions

“Extracting important insights"

(*)(*)(*)(*)( )4
Intel''s high performance and scalable machine learning and artificial intelligence technologies empower financial enterprises to extract insight from large volumes of data. This helps in combating cybercrime, optimizing IT environments, and servicing customers better.