they expect- contextual, proactive and personalized.
Natural Language Understanding & Generation - KAI comprehends what users are asking and delivers the right response.
AI Reasoner - KAI can decode queries and goals, ask follow-up questions, and efficiently manage the conversation.
AI Interpreter - KAI steers the difficulties of a natural conversation.
Conversational Intents - KAI’s aims allow for better control of the growth and flow of conversations.
KAI Consumer Banking (KCB) offers digitally-engaging experiences for customers through a branded virtual assistant. It is an industry-agnostic Conversational AI platform that lets companies create virtual assistants and bots that deliver personalized, delightful, and intelligent experiences across multiple channels. It’s deep financial expertise eliminates the need for costly ramp-up time and training.
- No Weaknesses