Nuance offers a virtual assistant, Nina, who is able to understand what customers are looking for, in order to better serve them. Nuance also offers a live chat solution that helps customers by routing them to the proper agents in order to meet their needs. Request
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Virtual Assistance enables an intelligent automated conversation through the virtual assistant, Nina, which is owned by Nuance. Nina understands what customers are looking for, and is thus able to better serve them. Additionally, the company offers a live chat solution under its digital product category.