Sesame Artificial Intelligence Software is a voice biometric identification software used by call centres to spontaneously identify a client's voice, gender, language and age. It uses natural speech for recognising real-time callers and creates voice prints based on previous calls without the need for any previous enrollment. Some of the key features of the product include combat call centre frauds, classification, anti-spam, answering machine detection, sentiment analysis and management.
Interested users can request segments of Sesame Pricing by registering through the official website of utopia.AI. The Sesame Pricing is not available explicitly. Detailed pricing for this company has not been disclosed, but it is in line with leading competitors in the market. Most software companies and vendors require you to contact them with details so they can offer competitive personalized pricing based on your needs. For the best pricing plans, contact the vendor
Users wanting to know in detail about Sesame can ask for further details by registering through the official website of utopia.AI. A YouTube video explaining the features of Sesame Artificial Intelligence Software is available online.
Voice Biometrics Authentication: Combat identity theft with voice biometrics. Identify callers in ongoing calls
Classification: Automise and tailor services by automatically identifying the client’s details without needing any previous enrollment. Collect client data through ongoing calls without interrupting the call. Save time and provide a better experience to callers
Anti-spam: Exclude unwanted calls. Identify irrelevant and nuisance creators based on previous calls with voice biometric identification. Change in device for calling would not affect the functioning of voice biometrics
Answering Machine Detection: Detect voice messages and live calls. Eliminate voice mails to save time and focus only on live calls
Sentiment Analysis and Management: Analyse client sentiment, vocabulary and emotion during conversations. Gather substantial and timely information about clients by analysing their emotions and serve them better