Aspect CXP Pro Pricing & Demo
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Summary
Aspect’s NLU transforms text-based conversation into natural conversation and answers openended questions of customers that make the conversation appear more natural. It supports various languages, such as Arabic, Chinese, Italian, Russian, German, and French. Apart from this, Aspect’s mobility suite offers a range of mobile customer care solutions that enhance customer experience. Its mobility suite solution includes features, such as Proactive Mobile, Visual IVR, Augmented Chat, Callback Mobile, Inqueue Self-Service, Text2IVR, Text Self Service, Social Self-Service, and Callme. Enterprises can design, implement, manage, and test the self-service application using Aspect CXP Pro. Aspect CXP Pro can be deployed on Facebook, Twitter, and Unstructured Supplementary Service Data (USSD). The company caters to multiple industry verticals, such as finance, healthcare, utilities, retail, and telecom.
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Aspect CXP Pro Presence in
Bot Platform Software
Aspect has a presence in North America, Europe, MEA, APAC, and Latin America, and has been categorically focusing on expanding its foothold in the emerging markets by enabling its product availability through regional distributors, channel partners, resellers, service partners, and technology partners, specifically in MEA and Latin America. Aspect has a very strong R&D team, which continuously works on advancing the consumer engagement technology. The company focuses on both organic as well as inorganic growth strategies to grow in the bot services market. In December 2016, Aspect partnered with the City of Mesa to deploy an automated, text-based consumer engagement chabot based on Aspect CXP Pro platform and natural language ITR. In November 2016, Aspect launched Aspect Mila, a new interactive assistant, available on workplace and messaging platforms, such as Slack, Microsoft, and Facebook.
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