ASTUTE INC in Bot Services

Astute Bot features machine learning, live agent, and analytics, and offers 24/7 support for endusers. Furthermore, the company offers a plethora of services for customer support, including professional services, managed services, and product support services.

USP : Astute Solutions offers Astute Bot, NLP, and an AI-based intelligent virtual assistant. Astute Bot delivers a sophisticated customer experience on websites, social media, and mobile apps, and understands what consumers are asking for by engaging in a two-way dialog to solve problems and give answers, and determine the best way to help consumers by pulling data from internal and external sources to craft a response.

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ASTUTE INC detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
2.10
2.65
2.70
Product Branding
3.45
3.85
4.00
Product Differentiation and Impact on Customer Value
2.35
2.65
2.45
Product Features and Functionality
3.55
4.40
3.45
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

ASTUTE INC has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    11 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    23 Participants

STRENGTHS
  • Company Maturity / Geographic Footprint
    Direct Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct Presence - Europe
  • Company Maturity / Geographic Footprint
    Direct Presence - Latin America
  • Company Maturity / Geographic Footprint
    Direct Presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Direct Presence - North America
  • Product Maturity / Language Support
    less than 10
  • Product Maturity / Interface Mode
    Text and RCS
  • Company Maturity / Partner Ecosystem
    Distributors
  • Company Maturity / Partner Ecosystem
    System Integrators
  • Product Maturity / Deployment Channels
    Contact Centres & Customer Service
  • Product Maturity / Interface Mode
    Video
  • Company Maturity / Geographic Footprint
    Sales Office - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Sales Office - Europe
  • Company Maturity / Geographic Footprint
    Sales Office - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Sales Office - North America
  • Company Maturity
    Geographic Footprint
  • Product Maturity / Industry Vertical
    BFSI
  • Product Maturity / Deployment Channels
    Mobile app
  • Product Maturity / Industry Vertical
    Retail & E-commerce
  • Product Maturity / Deployment Channels
    Social Media
WEAKNESSES
  • Company Maturity / Effectiveness of Organic Growth Strategy
    R&D Spend
  • Product Maturity / Language Support
    more than 10
  • Product Maturity / Industry Vertical
    Education
  • Product Maturity / Industry Vertical
    Real Estate
  • Company Maturity / Geographic Footprint
    Sales Office - Latin America
  • Product Maturity / Industry Vertical
    Telecom
  • Company Maturity / Partner Ecosystem
    Consultants
  • Company Maturity / Partner Ecosystem
    Others please specify
  • Company Maturity / Partner Ecosystem
    Value Added Resellers (VAR)
  • Product Maturity / Deployment Model
    Cloud
  • Product Maturity / Services
    Managed
  • Company Maturity / % Revenue from Regions
    Asia-Pacific
  • Company Maturity / % Revenue from Regions
    Europe
  • Company Maturity / % Revenue from Regions
    Latin America
  • Company Maturity / % Revenue from Regions
    Middle East and Africa
  • Company Maturity / % Revenue from Regions
    North America
  • Company Maturity
    Viability
  • Company Maturity / Mergers and Acquisitions Strategy
    Joint Ventures
  • Company Maturity / Mergers and Acquisitions Strategy
    Mergers & Acquisitions
  • Company Maturity / Effectiveness of Organic Growth Strategy
    Business Expansion Strategy

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TOP FEATURES
  • Product Features and Functionality
    Deployment Channels
  • Product Features and Functionality
    Interface Mode
  • Language Support
    less than 10
  • Product Features and Functionality
    Language Support
  • Interface Mode
    Text and RCS
  • Deployment Channels
    Contact Centres & Customer Service
  • Interface Mode
    Video
  • Industry Vertical
    Retail & E-commerce
  • Deployment Channels
    Mobile app
  • Deployment Channels
    Websites

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ASTUTE INC Presence in Bot Services

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