Astute Bot features machine learning, live agent, and analytics, and offers 24/7 support for endusers.
Furthermore, the company offers a plethora of services for customer support, including professional
services, managed services, and product support services.
USP : Astute Solutions offers Astute Bot, NLP, and an AI-based intelligent virtual assistant. Astute Bot delivers a
sophisticated customer experience on websites, social media, and mobile apps, and understands what
consumers are asking for by engaging in a two-way dialog to solve problems and give answers, and
determine the best way to help consumers by pulling data from internal and external sources to craft a
360 Connect helps you reach out to vendors and find the right people connect to it. Think of it as a concierge service for businesses to connect with other businesses, to buy, sell or invest in.
ASTUTE INC Presence in Bot Platform Software
Astute Solutions concentrates on R&D to improve its bot services for a better customer experience. The
company has distributor and reseller networks which need to be strengthened by expanding its operations
to create a long-term impact on the bot services market. Astute Solutions is present in the regions of North
America, Europe, and APAC, with offices in the US, the UK, and Australia. The US is the major contributor to
Astute’s total annual revenue. The company has a very limited presence in the regions of Latin America
and MEA. In recent years, it has adopted the inorganic growth strategy, such as partnerships, to expand its
outreach in the bot services market. For instance, Astute entered into a partnership with Fanimation to
improve its customer communication. Furthermore, the company also partnered with IBM Corporation,
Oracle Corporation, and GTE Corporation.
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