Features of Avaamo are: 

  • Easy to Handle: A great thing about Avaamo Inc. is that its platform is simple and they provide solutions such as the flow designer and the tone and sentiment detectors which help a company to interact well and the conversations are dynamic.
  • Secure: A company wouldn’t need to think about their security as Avaamo Inc. handles it with military-grade encryption. So, the data will entirely lie in the hands of the company.

USP : When it comes to conversational computing and bots, Avaamo Inc. is a leading name throughout the globe. They have huge clients from different industries like Ericsson, Wipro, Intel and many others who vouch for their service. Their platforms can handle more than a million interactions a day, and they are helpful to solve specific problems. So, any company can approach them to create a tailor-made platform.

BUYERS
VENDORS
EXPERTS
2.3
ANALYSTS
 

AVAAMO INC detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
2.65
2.70
2.50
Product Branding
3.85
4.00
3.55
Product Differentiation and Impact on Customer Value
2.65
2.45
2.85
Product Features and Functionality
4.40
3.45
2.95
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

AVAAMO INC has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    11 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    23 Participants

SECTORS
REGIONS
North America Latin America Middle East and Africa Europe Asia-Pacific
STRENGTHS
  • Product Maturity / Industry Vertical
    BFSI
  • Product Maturity / Deployment Channels
    Contact Centres & Customer Service
  • Product Maturity / Language Support
    less than 10
  • Product Maturity / Deployment Channels
    Mobile app
  • Product Maturity / Industry Vertical
    Retail & E-commerce
  • Product Maturity / Deployment Channels
    Social Media
  • Product Maturity / Interface Mode
    Text and RCS
  • Product Maturity / Deployment Channels
    Websites
  • Product Maturity / Language Support
    more than 10
  • Product Maturity / Channel for Delivery of Support Services
    On-Site Support
  • Product Maturity / Channel for Delivery of Support Services
    Remote Support
  • Product Maturity
    Product Features and Functionality
  • Product Maturity / Breadth and Depth of Product Offerings
    licenses
  • Product Maturity / Products/Solutions Offered
    Bot Framework/ Bot platform
  • Product Maturity / Deployment Model
    On-premises
  • Product Maturity / Interface Mode
    Audio
  • Product Maturity / Industry Vertical
    Healthcare
  • Product Maturity / Industry Vertical
    Others (Restaurent automotive, and utilities )
  • Product Maturity / Industry Vertical
    Telecom
  • Product Maturity / services
    Customer Support
WEAKNESSES
  • Product Maturity / Breadth and Depth of Product Offerings / ...
    Difficult User Structure
    Assigning user permissions and providing edit/view options is not easy after giving access to users. Show More
  • Product Maturity / Industry Vertical
    Education
  • Product Maturity / Industry Vertical
    Government
  • Product Maturity / Industry Vertical
    Media and Entertainment
  • Product Maturity / Industry Vertical
    Real Estate
  • Product Maturity / Industry Vertical
    Travel & Hospitality
  • Product Maturity / Interface Mode
    Video
  • Product Maturity / Services
    Managed
  • Product Maturity / Deployment Model
    Cloud
  • Product Maturity / Services
    Professional
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Product Branding
  • Product Maturity
    Product Differentiation and Impact on Customer Value
  • Product Maturity / Pre Sales Support
    Product Demos
  • Product Maturity / services
    Sales Support
  • Product Maturity / Pre Sales Support
    Software Requirement Specification (SRS)
  • Product Maturity / services
    Technical Support
See More

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TOP FEATURES
  • Product Features and Functionality
    Deployment Channels
  • Product Features and Functionality
    Interface Mode
  • Product Features and Functionality
    Language Support
  • Deployment Channels
    Websites
  • Deployment Channels
    Mobile app
  • Interface Mode
    Text and RCS
  • Deployment Channels
    Contact Centres & Customer Service
  • Deployment Channels
    Social Media
  • Language Support
    more than 10
  • Channel for Delivery of Support Services
    Remote Support

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Questions & Answers

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Marie Stelle

Engagement Partner - 360Quadrants.com