Cognicor Pricing & Demo
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Summary
CogniCor’s
virtual agent, a chat tool, acts as a customer representative for businesses. The virtual agent
communicates like a human and answers the customers’ questions. These agents are powered by AI with a
strong UI, which is used mainly in CRM. Moreover, the company also offers CIRA, a fully automated and
intelligent cognitive platform that combines the power of NLP, NLU, and learning algorithms. CIRA
understands user intent based on past conversations and also learns from existing data sources, such as
chat logs, manuals, and policy documents. Enterprises can also deploy the CIRA-based virtual agent on
websites and customer call centers for customer support in order to resolve and troubleshoot customer
queries. In addition, it is also available via the cloud and on-premise deployment models.
Discussions
Strengths
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Cognicor Presence in
Bot Platform Software
CogniCor offers tailored-made solutions for the bot services market. The company’s virtual assistant is a
very powerful and reliable chat tool for enterprises that can be used by customers to communicate
efficiently. It is capable of addressing the specific needs of enterprises related to customer experience
management. The company has a global presence and serves customers in the regions of North America,
Europe, and APAC. It has a very strong R&D team for providing tailored solutions to enterprises and
improving the user experience of both, enterprises and customers. The company holds various patents in
AI and machine learning, which is expected to strengthen its product portfolio that encompasses CIRA, the
virtual agent, and the Cognitive Digital Assistant. CogniCor has adopted the strategy of catering to
enterprise customers in the government, healthcare, telecom, and utilities sectors.
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Company Size :
Enterprise
SME
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