Cognicor Pricing & Demo

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Cognicor
Online
San Jose, California, United States
Below $10 MN
Enterprise
10 Likes
78 Buyers Negotiating

Cognicor USP

CogniCor offers a strong suite of bot platforms or virtual assistants for enterprise customers, through its flagship product, Cognitive Digital Assistant. This product is a customized and tailor-made solution for enterprises that answers customer questions appropriately. End-users can communicate with the Cognitive Digital Assistant, which uses a scripted and data-driven approach with high levels of intelligence for a conversational interface and predicts customer queries based on historical conversation. It is a very efficient tool for businesses wherein customer satisfaction plays a very important role. The company provides virtual assistants for Business-to-Business (B2B) customers, with focus on the banking, finance, retail, travel and tourism, insurance industries, as well as IT help desk support. Request Cognicor Pricing to get more information.

Summary

CogniCor’s virtual agent, a chat tool, acts as a customer representative for businesses. The virtual agent communicates like a human and answers the customers’ questions. These agents are powered by AI with a strong UI, which is used mainly in CRM. Moreover, the company also offers CIRA, a fully automated and intelligent cognitive platform that combines the power of NLP, NLU, and learning algorithms. CIRA understands user intent based on past conversations and also learns from existing data sources, such as chat logs, manuals, and policy documents. Enterprises can also deploy the CIRA-based virtual agent on websites and customer call centers for customer support in order to resolve and troubleshoot customer queries. In addition, it is also available via the cloud and on-premise deployment models.

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“I am looking for a Bot Platform Software in north America. My budget is $50,000. Looking to buy in 15 days.”
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Cognicor
78 Buyers Negotiating
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Strengths
  • +5
    more than 10
  • +14
    BFSI
  • +8
    Websites
  • +8
    Telecom
  • +12
    Travel & Hospitality
  • +10
    Remote Support
  • +14
    Breadth and Depth of Product Offerings
  • +13
    licenses
  • +6
    Professional
  • +14
    Cloud
  • +5
    On-premises
  • +13
    Audio
  • +9
    Contact Centres & Customer Service
  • +10
    Mobile app
  • +13
    Others (Restaurent automotive, and utilities )
  • +11
    Social Media
  • +12
    Text and RCS
  • +12
    Customer Support
  • +8
    Product Demos
  • +13
    Sales Support
Weaknesses
  • -7
    Software Requirement Specification (SRS)
  • -11
    Technical Support
  • -7
    Product Differentiation and Impact on Customer Value
  • -5
    Product Features and Functionality
  • -6
    Product Branding
  • -10
    Bot Framework/ Bot platform
  • -7
    Managed
  • -11
    Education
  • -9
    Government
  • -6
    Healthcare
  • -6
    less than 10
  • -7
    Media and Entertainment
  • -10
    Real Estate
  • -5
    Retail & E-commerce
  • -14
    Video
  • -9
    On-Site Support
Cognicor Presence in Bot Platform Software
CogniCor offers tailored-made solutions for the bot services market. The company’s virtual assistant is a very powerful and reliable chat tool for enterprises that can be used by customers to communicate efficiently. It is capable of addressing the specific needs of enterprises related to customer experience management. The company has a global presence and serves customers in the regions of North America, Europe, and APAC. It has a very strong R&D team for providing tailored solutions to enterprises and improving the user experience of both, enterprises and customers. The company holds various patents in AI and machine learning, which is expected to strengthen its product portfolio that encompasses CIRA, the virtual agent, and the Cognitive Digital Assistant. CogniCor has adopted the strategy of catering to enterprise customers in the government, healthcare, telecom, and utilities sectors.
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Company Size :
  Enterprise
  SME
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