USP : CogniCor offers a strong suite of bot platforms or virtual assistants for enterprise customers, through its flagship product, Cognitive Digital Assistant. This product is a customized and tailor-made solution for enterprises that answers customer questions appropriately. End-users can communicate with the Cognitive Digital Assistant, which uses a scripted and data-driven approach with high levels of intelligence for a conversational interface and predicts customer queries based on historical conversation. It is a very efficient tool for businesses wherein customer satisfaction plays a very important role. The company provides virtual assistants for Business-to-Business (B2B) customers, with focus on the banking, finance, retail, travel and tourism, insurance industries, as well as IT help desk support.
COGNICOR TECHNOLOGIES detailed analysis
| See Full Comparison | #17 COGNICOR TECHNOLOGIES | #14 KOREAI | #15 AVAAMO INC | Add to Compare |
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| Breadth and Depth of Product Offerings | 2.50 | 2.70 | 2.65 |
| Product Branding | 3.30 | 4.00 | 3.85 |
| Product Differentiation and Impact on Customer Value | 2.70 | 2.45 | 2.65 |
| Product Features and Functionality | 3.55 | 3.45 | 4.40 |
PARTICIPATING QUADRANTS
All-Europe
23 Participants
All-Asia-Pacific
19 Participants
All-North America
23 Participants
