IBM Watson Assistant Reviews & Product Details

IBM Watson Assistant offers conversation services built on a neural network to interpret user intent, dialog management, and Graphic User Interface (GUI) training for developers. Furthermore, IBM Watson Assistant also provides SDK for developers, such as Node SDK, Python SDK, Java SDK, and iOS SDK. IBM Watson Assistant is very easy to use and offers robust security for enterprises’ data. IBM Watson Assistant also offers a new conversation service that allows developers to build and train a bot without using machine learning, which is available on Bluemix. The company encompasses various cognitive services into its bot platform to make interactions more friendly and human-like. The IBM Watson Assistant is used by a number of developers and enterprises. The company offers additional technical and customer support services for its customers. The company offers three subscription plans for enterprises and developers to access its bot platform, which includes the free, standard, and premium plans. IBM Watson Assistant supports English and Japanese languages.

USP : IBM offers bot platform software based on its IBM Watson Assistant. Developers can build bots and virtual agents using the IBM Watson Assistant that can be deployed over a range of channels, such as the web, mobile apps, messaging platforms, and social media.

BUYERS
VENDORS
EXPERTS
3.7
ANALYSTS
 

IBM CORPORATION detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.90
4.15
3.80
Product Branding
4.20
4.25
4.10
Product Differentiation and Impact on Customer Value
3.60
3.75
2.85
Product Features and Functionality
3.40
4.80
3.95
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

IBM CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    11 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    23 Participants

STRENGTHS
  • Product Maturity / Breadth and Depth of Product Offerings
    licenses
  • Product Maturity / Interface Mode
    Audio
  • Product Maturity / Language Support
    less than 10
  • Product Maturity / Deployment Channels
    Mobile app
  • Product Maturity / Deployment Channels
    Social Media
  • Product Maturity / Interface Mode
    Text and RCS
  • Product Maturity / Deployment Channels
    Websites
  • Product Maturity / Pre Sales Support
    Product Demos
  • Product Maturity / Pre Sales Support
    Software Requirement Specification (SRS)
  • Product Maturity / Channel for Delivery of Support Services
    On-Site Support
  • Product Maturity / Channel for Delivery of Support Services
    Remote Support
  • Product Maturity / Products/Solutions Offered
    Bot Framework/ Bot platform
  • Product Maturity / Deployment Model
    Cloud
  • Product Maturity / Deployment Model
    On-premises
  • Product Maturity / Deployment Channels
    Contact Centres & Customer Service
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Product Branding
  • Product Maturity
    Product Differentiation and Impact on Customer Value
  • Product Maturity
    Product Features and Functionality
  • Product Maturity / Services
    Managed
WEAKNESSES

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TOP FEATURES
  • Product Features and Functionality
    Deployment Channels
  • Product Features and Functionality
    Interface Mode
  • Breadth and Depth of Product Offerings
    licenses
  • Pre Sales Support
    Product Demos
  • Deployment Channels
    Social Media
  • Interface Mode
    Text and RCS
  • Interface Mode
    Audio
  • Channel for Delivery of Support Services
    Remote Support
  • Deployment Channels
    Websites
  • Product Features and Functionality
    Language Support

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IBM CORPORATION Presence in Bot Platform Software

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