IBM CORPORATION in Bot Services

The platform offers conversation services built on a neural network to interpret user intent, dialog management, and Graphic User Interface (GUI) training for developers. Furthermore, it also provides SDK for developers, such as Node SDK, Python SDK, Java SDK, and iOS SDK. The platform is very easy to use and offers robust security for enterprises’ data. The IBM bot platform also offers a new conversation service that allows developers to build and train a bot without using machine learning, which is available on Bluemix. The company encompasses various cognitive services into its bot platform to make interactions more friendly and human-like. The IBM bot platform is used by a number of developers and enterprises. The company offers additional technical and customer support services for its customers. The company offers three subscription plans for enterprises and developers to access its bot platform, which includes the free, standard, and premium plans. The company’s bot platform supports English and Japanese languages.

USP : IBM offers bot services and solutions based on its IBM Watson platform. Developers can build bots and virtual agents using the IBM Watson platform that can be deployed over a range of channels, such as the web, mobile apps, messaging platforms, and social media.

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IBM CORPORATION detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.90
4.15
3.80
Product Branding
4.20
4.25
4.10
Product Differentiation and Impact on Customer Value
3.60
3.75
2.85
Product Features and Functionality
3.40
4.80
3.95
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

IBM CORPORATION has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    11 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    23 Participants

STRENGTHS
  • Product Maturity / Breadth and Depth of Product Offerings
    licenses
  • Company Maturity / Effectiveness of Organic Growth Strategy
    New Customers Acquired (Last 2 years)
  • Company Maturity / Viability
    Latest Revenue
  • Product Maturity / Interface Mode
    Audio
  • Product Maturity / Language Support
    less than 10
  • Product Maturity / Deployment Channels
    Mobile app
  • Product Maturity / Deployment Channels
    Social Media
  • Product Maturity / Interface Mode
    Text and RCS
  • Product Maturity / Deployment Channels
    Websites
  • Company Maturity / Geographic Footprint
    Channel Partners - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Channel Partners - Europe
  • Company Maturity / Geographic Footprint
    Channel Partners - Latin America
  • Company Maturity / Geographic Footprint
    Channel Partners - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Channel Partners - North America
  • Company Maturity / Geographic Footprint
    Direct Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct Presence - Europe
  • Company Maturity / Geographic Footprint
    Direct Presence - Latin America
  • Company Maturity / Geographic Footprint
    Direct Presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Direct Presence - North America
  • Company Maturity / Geographic Footprint
    Sales Office - Asia-Pacific
WEAKNESSES
  • Product Maturity / Language Support
    more than 10
  • Product Maturity / Interface Mode
    Video
  • Company Maturity / Partner Ecosystem
    Others please specify
  • Company Maturity / Mergers and Acquisitions Strategy
    Joint Ventures
  • Company Maturity / Mergers and Acquisitions Strategy
    Partnerships and Collaborations
  • Company Maturity / Effectiveness of Organic Growth Strategy
    New Products Launched (Last 2 years)
  • Company Maturity / Mergers and Acquisitions Strategy
    Mergers & Acquisitions
  • Company Maturity / Effectiveness of Organic Growth Strategy
    Business Expansion Strategy
  • Product Maturity / services
    Customer Support
  • Product Maturity / services
    Sales Support
  • Product Maturity / services
    Technical Support
  • Product Maturity / Industry Vertical
    BFSI
  • Product Maturity / Industry Vertical
    Education
  • Product Maturity / Industry Vertical
    Government
  • Product Maturity / Industry Vertical
    Healthcare
  • Product Maturity / Industry Vertical
    Media and Entertainment
  • Product Maturity / Industry Vertical
    Others (Restaurent automotive, and utilities )
  • Product Maturity / Industry Vertical
    Real Estate
  • Product Maturity / Industry Vertical
    Retail & E-commerce
  • Product Maturity / Industry Vertical
    Telecom
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TOP FEATURES
  • Product Features and Functionality
    Deployment Channels
  • Product Features and Functionality
    Interface Mode
  • Pre Sales Support
    Product Demos
  • Breadth and Depth of Product Offerings
    licenses
  • Deployment Channels
    Social Media
  • Interface Mode
    Text and RCS
  • Interface Mode
    Audio
  • Channel for Delivery of Support Services
    Remote Support
  • Deployment Channels
    Websites
  • Product Features and Functionality
    Language Support

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IBM CORPORATION Presence in Bot Services

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