Some of the features of Kore.AI are :

  • Design and Create: The firm’s platform assists developers or non-developers in developing capable bots for separate channels and language of their preference while being easy to operate and deploy.
  • End to end and Scalable: Being an end to end service makes the entire platform secure while also making sure all the data remains private and unhindered. The platform is also very scalable, and users can make adjustments quickly.

USP :

Kore.ai is a bot-based messaging platform that relates individuals, teams, and business teams collectively in a unique modernized interface. It gives an end to end conversational AI bots platform for designing as well as training and testing the bots to make them smarter and more efficient. It can be flexibly deployed in the cloud or hybrid model also.

BUYERS
VENDORS
EXPERTS
2.3
ANALYSTS
 

KOREAI detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
2.70
2.50
2.65
Product Branding
4.00
3.55
3.85
Product Differentiation and Impact on Customer Value
2.45
2.85
2.65
Product Features and Functionality
3.45
2.95
4.40
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

KOREAI has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Middle East and Africa

    11 Participants

  • Niche Quadrant

    All-Asia-Pacific

    19 Participants

  • Niche Quadrant

    All-Europe

    23 Participants

STRENGTHS
  • Product Maturity / Interface Mode
    Audio
  • Product Maturity / Industry Vertical
    Others (Restaurent automotive, and utilities )
  • Product Maturity / Interface Mode
    Text and RCS
  • Product Maturity / Language Support
    more than 10
  • Product Maturity / Industry Vertical
    BFSI
  • Product Maturity / Industry Vertical
    Healthcare
  • Product Maturity / Industry Vertical
    Retail & E-commerce
  • Product Maturity / Industry Vertical
    Travel & Hospitality
  • Product Maturity / Pre Sales Support
    Product Demos
  • Product Maturity / Pre Sales Support
    Software Requirement Specification (SRS)
  • Product Maturity / Channel for Delivery of Support Services
    On-Site Support
  • Product Maturity / Channel for Delivery of Support Services
    Remote Support
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Product Branding
  • Product Maturity / Breadth and Depth of Product Offerings
    licenses
  • Product Maturity / Products/Solutions Offered
    Bot Framework/ Bot platform
  • Product Maturity / Deployment Model
    On-premises
  • Product Maturity / Deployment Channels
    Contact Centres & Customer Service
  • Product Maturity / Deployment Channels
    Mobile app
  • Product Maturity / Deployment Channels
    Social Media
WEAKNESSES
  • Product Maturity / Industry Vertical
    Education
  • Product Maturity / Industry Vertical
    Government
  • Product Maturity / Language Support
    less than 10
  • Product Maturity / Industry Vertical
    Media and Entertainment
  • Product Maturity / Industry Vertical
    Real Estate
  • Product Maturity / Industry Vertical
    Telecom
  • Product Maturity / Interface Mode
    Video
  • Product Maturity / Deployment Model
    Cloud
  • Product Maturity / Services
    Managed
  • Product Maturity / Services
    Professional
  • Product Maturity
    Product Differentiation and Impact on Customer Value
  • Product Maturity
    Product Features and Functionality
  • Product Maturity / services
    Customer Support
  • Product Maturity / services
    Sales Support
  • Product Maturity / services
    Technical Support
  • Product Maturity / Deployment Channels
    Websites
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TOP FEATURES
  • Product Features and Functionality
    Interface Mode
  • Product Features and Functionality
    Deployment Channels
  • Industry Vertical
    Others (Restaurent automotive, and utiliti..
  • Interface Mode
    Text and RCS
  • Interface Mode
    Audio
  • Pre Sales Support
    Software Requirement Specification (SRS)
  • Channel for Delivery of Support Services
    Remote Support
  • Channel for Delivery of Support Services
    On-Site Support
  • Industry Vertical
    Retail & E-commerce
  • Language Support
    more than 10

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Marie Stelle

Engagement Partner - 360Quadrants.com