Anywhere365 Pricing & Demo

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Anywhere365
89 Likes
70 Buyers Negotiating

Summary

Anywhere365 call center software is an on-premise and cloud-based call center software for businesses to drive digital transformation. Anywhere365 offers a real-time collaborative omnichannel communication management for organizations and enterprises with unified control over voice calls, Emails, Skype, SMS, Social media interaction, WhatApp, Bots, and Webchat quickly and in a more organized manner. 

Anywhere365 Pricing

Anywhere365 pricing depends on several factors such as the number of channels for communication and utilization of the resources. Anywhere365 is available in both cloud and on-premises versions. For cloud version, it has Contact Center as a Service (CcaaS) for small teams, Dialogue Management & Cloud Contact Center Platform as a Service (CpaaS) for large entities, corporate, and enterprises while the on-premises version is more suitable for very large organizations. Users can connect with support to know more about matching specific requirements with a quote for Anywhere365 pricing.

Anywhere365 Call Center Software Demo

Anywhere365 call center software offers a demo for interested buyers. Though users need to connect with support to schedule a live version of the software and enjoy the functionalities working in real-time. 

Anywhere365 Call Center Software Features

The most attractive features of Anywhere365 are the following:

  • Multi-channel Customer Satisfaction
    • Ease of Multi-channel interaction and communication 
    • Unified views and extensible support to match your IT architecture

  • Business Intelligence Benefits
    • Optimize productivity and help manage queues efficiently and rapidly 
    • The AI bot manages common requests and separate requests to human agents for streamlining queues
  • Data Management and Actionable Insights 
    • Tracks and helps analyze a lot of data to constantly improve the process 
    • Uses Advanced Timelines and ability to integrate with powerful Analytics CRM
  • Ready to use integration with 3rd party tools
    • Seamlessly connectivity with Microsoft Teams, Salesforce, Dynamic 365, ServiceNow, Standalone web agent and Skype for Businesses

Discussions

Discussions (4)
Buyer
Evert Florijn's requirement
03/03/2022
"Contact Center within Office365 tenant."
Like
Comment
Buyer
John Mutuma's requirement
16/10/2021
"We are looking to start an omnichannel call center "
Like
Comment
Buyer
Larissa Mcbride's requirement
29/04/2021
"Comparing Contact Center Solutions"
Like
Comment
Buyer
Humphry Wenzel's requirement
19/09/2020
"New project"
Like
Comment
Strengths
  • +11
    Blended Call Center
  • +13
    Call Recording
  • +14
    Call Scripting
  • +5
    Campaign Management
  • +6
    Escalation Management
  • +7
    Inbound Call Center
  • +8
    Interactive Voice Response (IVR)
  • +9
    Manual Dialer
  • +10
    Outbound Call Center
  • +11
    Predictive Dialer
  • +13
    Queue Management
  • +9
    Remote Support
  • +6
    Customer Support Service
  • +7
    Training and Development
  • +7
    Call Reporting
  • +8
    Complaint Monitoring
  • +6
    Feedback Management
  • +14
    Annually
  • +12
    Bi-Annually
  • +13
    Monthly
Cautions
  • -10
    Batch Communication
  • -6
    Dashboard
  • -7
    Forms Management
  • -11
    Geo Targeting
  • -12
    Call Logging
  • -10
    On-Site Support
  • -12
    Progressive Dialer
  • -14
    Real-time Chat
  • -5
    Reporting/Analytics
  • -8
    Support and Maintenance
  • -9
    Survery Management
  • -5
    Analytics
  • -5
    Case Management
  • -11
    Chat
  • -6
    Complaint Caegorization
  • -13
    Content Management
  • -14
    Personalization
  • -8
    Survey Management
  • -12
    Template Management
  • -13
    Third Party Integration

Anywhere365 Reviews

user-icon

Buyer, Director, Analytics

3
Apr 28, 2020

“A modern-day solution for Communicating with customers”

Cloud transition to a contact center software was a much-needed transformation, Communication tools such as WhatsApp and social media used for addressing client requests is an out of box idea to cater to the needs of the new-age customers.
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user-icon

Buyer, Automotive, Enterprise

2
Apr 28, 2020

“Cost-effective, Flexible and Reliable Tool”

A great investment for the business, a definitive 100% ROI, easy to adapt, implement in your business, understand customer requirements with analytical tools and an end to end report of each conversation with customers.
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Company Size :
  Enterprise
  SME
  Startup