C Zentrix is a customer relationship management IVR software that helps in increasing the customer experience. It can be used for different purposes like for tech support, service, feedback, marketing functions, and direct marketing campaigns. It can be easily integrated with third-party databases and supports different CRM software. It improves business productivity and helps in maintaining customer relationships. It provides a cluster-based customer engagement solution as well.
C Zentrix Pricing
C Zentrix pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.
C Zentrix Demo
It does not offer a demo version or free trial. It offers an end to end customer engagement solution that can be further personalized as per the nature of the business. Its pricing enables a 360 customer engagement experience at an affordable rate.
Scalable and customizable- It can be easily configured on-premises or on the cloud. It can be personalized as per the business needs and suits the business of any size, from small to big. It provides an all-in-one contact center solution.Supports multiple non-voice channels- Provides text, audio, and video chat options. It can be integrated with social media chats like Whatsapp. Supports integration of Bot facility and Call-back functionality. It provides a real-time browsing facility for easy navigation.Works on different models- It can work on a CAPEX model that ensures network infrastructure is owned by the customer with a perpetual software license. Supports the OPEX model wherein software license comes with monthly rental and hardware can be purchased or procured on rent.Robust security measures- Follows industry-leading security protocols for data integrity and threat protection. It provides unparalleled security on both premises and cloud architecture with ease.