Kiamo Call Center Software is a cross-channel solution that helps in the centralization of the customer experience through a single interface. It builds human interactions and helps ambitious organizations to improve overall productivity and efficiency. It is available across different contact channels like phone, emails, messaging, social networks, chat, mail, videos, etc. It provides a 360° view of customer data and initiates faster decision making.
Kiamo offers modular pricing plans that suit different business needs. Kiamo pricing is based on the nature of the business and type of business. It charges $ 1250 as one-time payment for one user
Kiamo Call Center Software offers the demo or trial version for free to all the users. It provides a personalized demo that helps in removing business challenges and achieve operational objectives. The demo version gives an overview of the actual product. Different Kiamo pricing plans need to be explored for getting a feature-rich experience.
Simplifies activities- It creates an ergonomic solution for everyday activities that can be used by advisers, supervisors, managers, etc. It helps to keep the focus on the important activities by eliminating the unimportant tasks.Uncomplicated interface- Its interface was designed to be interactive and helps to get familiar with the tool quickly. It comes with a single, intuitive, and customizable interface that is easy to use.Enables a 360° vision- It works on universal cross-channel queues and gathers important information to facilitate a faster solution. It gathers customer information, history of interactions, and answers customer requests with complete autonomy. It improves the first call resolution rate substantially.Smart distribution engine- Reduces the average processing time and provides a timely solution. It uses the smart flow distribution engine.