Kiamo Pricing & Demo
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Summary
Kiamo Call Center Software is a cross-channel solution that helps in the centralization of the customer experience through a single interface. It builds human interactions and helps ambitious organizations to improve overall productivity and efficiency. It is available across different contact channels like phone, emails, messaging, social networks, chat, mail, videos, etc. It provides a 360° view of customer data and initiates faster decision making.
Kiamo Pricing
Kiamo offers modular pricing plans that suit different business needs. Kiamo pricing is based on the nature of the business and type of business. It charges $ 1250 as one-time payment for one user
Kiamo Demo
Kiamo Call Center Software offers the demo or trial version for free to all the users. It provides a personalized demo that helps in removing business challenges and achieve operational objectives. The demo version gives an overview of the actual product. Different Kiamo pricing plans need to be explored for getting a feature-rich experience.
Features
Simplifies activities- It creates an ergonomic solution for everyday activities that can be used by advisers, supervisors, managers, etc. It helps to keep the focus on the important activities by eliminating the unimportant tasks.Uncomplicated interface- Its interface was designed to be interactive and helps to get familiar with the tool quickly. It comes with a single, intuitive, and customizable interface that is easy to use.
Enables a 360° vision- It works on universal cross-channel queues and gathers important information to facilitate a faster solution. It gathers customer information, history of interactions, and answers customer requests with complete autonomy. It improves the first call resolution rate substantially.
Smart distribution engine- Reduces the average processing time and provides a timely solution. It uses the smart flow distribution engine.
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Kiamo Reviews
Buyer, Energy and Utilities, SME
Apr 28, 2020
“Humanizes customer relations”
It centralizes all the customer messages in a universal queue and gives a personal touch to the conversation.
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Buyer, Manufacturing, SME
Apr 28, 2020
“A rich and powerful tool”
It integrates easily with different IT environment like DB, Workforce Management, CRM, ERP, EDM, etc. and ensures a smooth workflow. Kiamo pricing helps further and makes it accessible on a large scale.
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Frequently Asked Questions
What are the key features of Kiamo?
The list of key features include Blended Call Center, Call Logging, Call Recording, Call Scripting, Campaign Management, Escalation Management, Inbound Call Center, Interactive Voice Response (IVR), Manual Dialer, Outbound Call Center, Progressive Dialer, Queue Management, Real-time Chat, Reporting / Analytics
Who are the typical users of Kiamo?
This software comes with an upfront costs and users of large enterprises use this software. Agencies or call centers allow their users to choose a better plan.
Which operating system does Kiamo support?
This software is compatible with Windows as well as Web App operating system.
Which mobile platforms does this software support?
This software does not have any compatibility with mobile platforms such as Android and IOS.
What is the deployment type?
This software has cloud-based as well as on-premise deployment type.
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