Dialer360 Pricing & Demo

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Dialer360
86 Likes
78 Buyers Negotiating

Summary

Dialer360 Call Center Software is a leading cloud-based call center solution. They offer expertise in various forms, such as outbound, inbound, and blended call center. They feature an in-built avatar with their predictive Dialer, CRM and webphone, private chats, voice and SMS broadcasting, and VoIP (Voice over Internet Protocol). To enhance their customer experience, Dialer360 Call Center Software provides users with voice recordings for clarity and understanding. They are available in multiple international languages to cater to the needs of their global customers.

Dialer360 Pricing

Dialer360 pricing starts at a minimum of $25 per month for a single user. For the quality and quantity of services it offers, a free version is not available. Still, they do offer a free trial so that the user can access and analyze the software before evaluating the Dialer360 Pricing options. 

Dialer360 Demo

Dialer360 Call Center Software understands the need and importance of ‘trust’ between the user and the software. Hence, it offers the demo version. The demo version is like the trailer of the movie, and the user gets a taste of how the complete version will be and what all features they will be able to use. It also helps the customer to get acquainted with the software first before putting their money on it and making a commitment. 

Features

Here are a few of the notable features of Dialer360.

  • Predictive Dialer
    • Self-dialling mode
    • Saves time and hassle-free experience to enhance customer relationships
  • PCI Compliance
    • Maintain firm control around transmission, processing, and storage of data
    • Enhance the safety and security of customer financial data
    • Build trust with customers
  • Recording Portal
    • Dialer360 with automatic recording portal 
    • Empowers the customer to understand safety, back-up, and data control
  • Webphone
    • Based on VoIP technology and internet 
    • Call anywhere from any device, be it a laptop, desktop, tablet, or mobile phone at affordable prices

Discussions

Strengths
  • +11
    Blended Call Center
  • +12
    Call Logging
  • +13
    Call Recording
  • +14
    Call Scripting
  • +5
    Campaign Management
  • +7
    Inbound Call Center
  • +8
    Interactive Voice Response (IVR)
  • +9
    Manual Dialer
  • +10
    On-Site Support
  • +10
    Outbound Call Center
  • +11
    Predictive Dialer
  • +12
    Progressive Dialer
  • +6
    Customer Support Service
  • +8
    Support and Maintenance
  • +7
    Training and Development
  • +8
    Complaint Monitoring
  • +6
    Feedback Management
  • +12
    Bi-Annually
  • +13
    Monthly
  • +11
    Quarterly
Cautions
  • -6
    Escalation Management
  • -13
    Queue Management
  • -14
    Real-time Chat
  • -9
    Remote Support
  • -5
    Reporting/Analytics
  • -7
    Call Reporting
  • -9
    Survery Management
  • -14
    Annually
  • -5
    Others, please specify
  • -5
    Analytics
  • -10
    Batch Communication
  • -11
    Chat
  • -6
    Complaint Caegorization
  • -13
    Content Management
  • -6
    Dashboard
  • -7
    Forms Management
  • -11
    Geo Targeting
  • -9
    Issue Tracking
  • -7
    Knowledge Management
  • -14
    Personalization

Dialer360 Reviews

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Buyer, Ecommerce

1
Apr 28, 2020

“User-friendly and affordable”

Unlike others, Dialer360 doesn’t make you wait and values your time. No matter when you call, the staff is always available to help you effectively in every way possible. The support is available 24x7.
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Buyer, Software, SME

2
Apr 28, 2020

“Helps you grow”

Dialer360 is the business-partner you always wanted. The support team is excellent and quick with their solutions. Due to their global reach and availability of multiple languages, Dialer360 allows you to grow and expand in different countries.
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Company Size :
  Enterprise
  SME
  Startup